Lancashire Volunteer Partnership


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Blackburn with Darwen - Children's Centres

Darwen Children's Centre

Darwen Children’s Centre

Lord Street, Darwen, BB3 0HD

 

Hancock Street Children's Centre

Hancock Street Children’s Centre

Hancock Street, Blackburn, BB2 2LZ

 

Higher Croft Children's Centre

Higher Croft  Children’s Centre

Fishmoor Drive, Blackburn, BB2 3UY

 

Little Harwood Children's Centre

Little Harwood Children’s Centre

Robinson Street, Blackburn, BB1 5PE

 

Livesey Children's centre

Livesey Children & all Age Children’s Centre

Andrew  Close, Blackburn, BB2 4NU

 

Shadsworth Children's Centre

Shadsworth Children’s Centre

Shadsworth Road, Blackburn, BB1 2HR

 

Wensley Fold Children's Centre

Wensley Fold Children’s Centre

Carnarvon Road, Blackburn, BB2 6NL

 

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Blackburn with Darwen - Community Support (Befriending)

Blackburn with Darwen

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Blackburn with Darwen - Environment

Environment

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Blackburn with Darwen - Libraries and Museum

Blackburn Central Library

Community Libraries

Mill Hill (AM)

Livesey (AL)

Darwen (AD)

Darwen Library

Overview:

This opportunity will be supporting the library service.

We are seeking volunteers who are: 

  • Friendly, approachable and happy to engage with people of all ages
  • Punctual, dependable and reliable
  • Happy to work as part of a team
  • Confident in working with the public and committed to equality and diversity
  • Committed to excellent, patient and thoughtful, customer care
  • Vigilant, with attention to detail
  • Enjoy helping people

 

Volunteers will be required to provide two character references and successfully complete occupational health checks prior to starting their role. An enhanced DBS check may be required at a later date.

TASKS:

Customer Care:

  • To welcome customers to the building, support them in the use of library services and encourage them to become regular users.
  • Assisting customers with the use of the self-service kiosks and Online Public Access Catalogue (OPAC).
  • To help find library stock for visitors, reservations and library staff.
  • Supporting the use of public access PCs, including online services e.g. Ancestry, Theory Test Pro, eBooks and online reservations.
  • Providing general information about library services.

 

Library Care:

  • Maintaining displays and ensuring that the library portrays a bright and attractive environment for customers.
  • General tidying, shelving and sorting stock.
  • Topping up the photocopier, kiosks and printers with paper.
  • Book maintenance e.g. jacketing / tabbing / page repairs etc.

 

Teamwork:

  • Communicating with library staff.
  • Promoting library services, e.g. reading schemes, events and activities and online resources.
  • Supporting and preparing for library activities and events e.g. children’s groups, storytime, coffee mornings and talks.
  • Providing ideas and suggestions to improve library services.
  • Attending relevant training and meetings.

 

Workplace Policies and Procedures:

  • Following the agreed procedures to report faults/repairs/health and safety issues e.g. building, furniture, equipment, accidents, near misses, ICT
  • Supporting record keeping, e.g. periodic visitor counts
  • Following the agreed procedures including reporting verbally to the supervisor or manager.
  • Log volunteering hours via an on-line computer system

REQUIRED QUALITIES:

  • Literate with good spoken and written English language skills
  • Numerate
  • Comfortable with using IT
  • Physical ability to move library resources and trolleys, and be on your feet for long periods of time
  • Excellent communication and interpersonal skills
  • Organisational skills
  • The ability to carry out tasks with minimal supervision
  • Ability to contribute effectively as part of a team
  • Experience of dealing directly with the public
  • Excellent understanding of the principles and delivery of customer care
  • Adaptable to changes in ways of working

TRAINING:

Training will be provided where necessary and may be in the form of peer support, distance learning or trainer led.

Age:       16+

SCHEDULE:

Monday               10am to 7pm

Tuesday               Closed

 

Wednesday         1pm to 5pm

Thursday              1pm to 5pm

Friday                   10am to 5pm

Saturday              10am to 2pm

LOCATION:

Darwen Library, Knott Street, Darwen. BB3 3BU

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Blackburn with Darwen - Neighbourhoods and Learning

Community Volunteers

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Blackburn with Darwen - Young People's Service

Daisyfield Moss Street BB1 5JT

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Burnley - Children and Family Wellbeing Service (CFW)

Burnley South West Neighbourhood Centre -Tay Street (CFW)

Burnley Wood Neighbourhood Centre (CFW)

Ightenhill Neighbourhood Centre (CFW)

Reedley Hallows Neighbourhood Centre (CFW)

The Chai Centre- Hunter St (CFW)

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Burnley - Community Support (Befriending)

Padiham - Community Support Befrienders

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Burnley - Libraries

Burnley Campus Library - Barden Lane BB10 1JD

Burnley Central Library

Coal Clough Library

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Burnley - Museums

Gawthorpe Hall Museum

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Burnley - Older People's Service

Lower Ridge Home For Older People

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Chorley - Adult Disability Day Services

Chorley Day Services

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Chorley - Children and Family Wellbeing Service

Lord Street Neighbourhood Centre, Chorley PR6 0RF

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Chorley - Community Support (Befriending)

CS - Children & Families Befriending

Personalised Befriending adverts

Uncategorized

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Chorley - Libraries

Adlington Library

Clayton Green Library

Coppull Library

Euxton Library

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Chorley - Older People's Service

Grove House Home For Older People

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Countywide - Countryside Service

Main LVP Advert - agreed May 2018 to have one public

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Countywide - Waste Management

Garstang Community Recycling and Re-use Centre

Preston Household Waste Recycling Centre

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Fylde - Children and Family Wellbeing Service

Sydney Street Neighbourhood Centre (CFW)

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Fylde - Community Support (Befriending)

Fylde - Community Support Befriending

Fylde CS - Children and Families Befriending

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Fylde - Libraries

Freckleton Library

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Hyndburn - Children and Family Wellbeing Service

Park Child and Family Centre Neighbourhood Centre (CFW) Norfolk Grove BB5 4RY

Norfolk Grove, Accrington, BB5 4RY

 

Retain - Templates -Children and Family Wellbeing Service

Rishton Neighbourhood Centre (CFW) Station Rd BB1 4HF

The Zone in Hyndburn (CFW) Paradise St BB1 1PB

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Hyndburn - Community Support (Befriending)

Community Support Befriending

Community Support for Children and Families (Befriending)

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Hyndburn - Libraries

Great Harwood Library

Oswaldtwistle Library

Rishton Library

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Lancaster and Morecambe - Community Support (Befriending)

Children and Families Community Support Befriending

Community Support Befriending - BLS & Carnforth

Community Support Befriending - Lancaster

Community Support Befriending - Morecambe

Community Support Befriending - Silverdale

Personalised Community Support Befriending

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Lancaster and Morecambe - Libraries

Bolton - Le - Sands Library

Carnforth Library

Halton Library

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Lancaster and Morecambe - Museums

Lancashire County Council Lancaster Museums

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Lancaster and Morecambe - Older People's Service

DeVitre House Day Cenre

Woodhill House Home For Older People

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Pendle - Libraries

Barnoldswick Library

Barrowford Library

Colne Library

Nelson Library

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Preston - Children and Family Wellbeing Service

Preston CENTRAL Neighbourhood Centre -Brieryfield Road (CFW)

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Preston - Community Support (Befriending)

Preston - Community Support Befriending

Preston - Personalised Befriending Adverts

Preston CS - Children and Families Befriending

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Preston - Libraries

Fulwood Library

Ingol Library

Sharoe Green Library

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Preston - Older People's Service

Lady Elsie Finney Home For Older People

Meadowfield House Home for Older People

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Ribble Valley - Community Support (Befriending)

RV - Children & Families CS Befriender

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Ribble Valley - Libraries

Mellor Library

Whalley Library

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Ribble Valley - Older People's Service

Mearley Fold Day Centre

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Rossendale - Children and Family Wellbeing Service

Bacup Neighbourhood Centre (CFW)

Haslingden Link Neighbourhood Centre (CFW)

The Zone in Rossendale (CFW)

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Rossendale - Community Support (Befriending)

Rossendale

Rossendale Children & Families Community Support Befriender

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Rossendale - Libraries

Haslingden Library

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South Ribble - Community Support (Befriending)

Community Support Befriending - South Ribble

CS - Children & Families Befriending

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South Ribble - Libraries

Longton Library

Lostock Hall Library

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South Ribble - Older People's Service

Broadfield House Home For Older People

Leyland Day Centre

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West Lancashire - Children and Family Wellbeing Service

Burscough Neighbourhood Centre (CFW)

Eavesdale Neighbourhood Centre (CFW

Park, Skelmersdale Neighbourhood Centre (CFW)

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West Lancashire - Community Support (Befriending)

Community Support Befriending - West Lancashire

CS - Children and Families Befriending

Personalised Adverts - Community Support (Befriending)

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West Lancashire - Libraries

Parbold Library

Skelmersdale Library

Tarleton Library

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West Lancashire - Older People's Service

Beacon View Home For Older People

Derby Day Centre

Mere Brook Day Centre

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Wyre - Community Support (Befriending)

Wyre - Community Support Befriending

Wyre - Personalised Community Befrienders adverts

Wyre CS - Children and Families Befriending

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Wyre - Libraries

Fleetwood Library

Knott End Library

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Wyre - Older People's Service

Bowgreave Rise (HFOP)

Thornton House (HFOP)

Thornton House Teal Close, Whimbrel Drive off Mayfield Avenue, Thornton Cleveleys, Lancashire FY5 2LR

 

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