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Blackburn with Darwen - Children's Centres

Darwen Children's Centre

Darwen Children’s Centre

Lord Street, Darwen, BB3 0HD

 

Hancock Street Children's Centre

Hancock Street Children’s Centre

Hancock Street, Blackburn, BB2 2LZ

 

Higher Croft Children's Centre

Higher Croft  Children’s Centre

Fishmoor Drive, Blackburn, BB2 3UY

 

Little Harwood Children's Centre

Little Harwood Children’s Centre

Robinson Street, Blackburn, BB1 5PE

 

Livesey Children's centre

Livesey Children & all Age Children’s Centre

Andrew  Close, Blackburn, BB2 4NU

 

Shadsworth Children's Centre

Shadsworth Children’s Centre

Shadsworth Road, Blackburn, BB1 2HR

 

Wensley Fold Children's Centre

Wensley Fold Children’s Centre

Carnarvon Road, Blackburn, BB2 6NL

 

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Blackburn with Darwen - Libraries and Museum

Blackburn Central Library

Community Libraries

Mill Hill (AM)

Livesey (AL)

Darwen (AD)

Darwen Library

Overview:

This opportunity will be supporting the library service.

We are seeking volunteers who are: 

  • Friendly, approachable and happy to engage with people of all ages
  • Punctual, dependable and reliable
  • Happy to work as part of a team
  • Confident in working with the public and committed to equality and diversity
  • Committed to excellent, patient and thoughtful, customer care
  • Vigilant, with attention to detail
  • Enjoy helping people

 

Volunteers will be required to provide two character references and successfully complete occupational health checks prior to starting their role. An enhanced DBS check may be required at a later date.

TASKS:

Customer Care:

  • To welcome customers to the building, support them in the use of library services and encourage them to become regular users.
  • Assisting customers with the use of the self-service kiosks and Online Public Access Catalogue (OPAC).
  • To help find library stock for visitors, reservations and library staff.
  • Supporting the use of public access PCs, including online services e.g. Ancestry, Theory Test Pro, eBooks and online reservations.
  • Providing general information about library services.

 

Library Care:

  • Maintaining displays and ensuring that the library portrays a bright and attractive environment for customers.
  • General tidying, shelving and sorting stock.
  • Topping up the photocopier, kiosks and printers with paper.
  • Book maintenance e.g. jacketing / tabbing / page repairs etc.

 

Teamwork:

  • Communicating with library staff.
  • Promoting library services, e.g. reading schemes, events and activities and online resources.
  • Supporting and preparing for library activities and events e.g. children’s groups, storytime, coffee mornings and talks.
  • Providing ideas and suggestions to improve library services.
  • Attending relevant training and meetings.

 

Workplace Policies and Procedures:

  • Following the agreed procedures to report faults/repairs/health and safety issues e.g. building, furniture, equipment, accidents, near misses, ICT
  • Supporting record keeping, e.g. periodic visitor counts
  • Following the agreed procedures including reporting verbally to the supervisor or manager.
  • Log volunteering hours via an on-line computer system

REQUIRED QUALITIES:

  • Literate with good spoken and written English language skills
  • Numerate
  • Comfortable with using IT
  • Physical ability to move library resources and trolleys, and be on your feet for long periods of time
  • Excellent communication and interpersonal skills
  • Organisational skills
  • The ability to carry out tasks with minimal supervision
  • Ability to contribute effectively as part of a team
  • Experience of dealing directly with the public
  • Excellent understanding of the principles and delivery of customer care
  • Adaptable to changes in ways of working

TRAINING:

Training will be provided where necessary and may be in the form of peer support, distance learning or trainer led.

Age:       16+

SCHEDULE:

Monday               10am to 7pm

Tuesday               Closed

 

Wednesday         1pm to 5pm

Thursday              1pm to 5pm

Friday                   10am to 5pm

Saturday              10am to 2pm

LOCATION:

Darwen Library, Knott Street, Darwen. BB3 3BU

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Chorley - Adult Disability Day Services

Chorley Day Services

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Chorley - Children and Family Wellbeing Service

CFW Parent & Child Group Euxton Library

Clayton Green Neighbourhood Centre (CFW)

Duke Street Neighbourhood Centre (CFW)

Highfield Neighbourhood Centre (CFW)

Lord Street Neighbourhood Centre, Chorley PR6 0RF

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Chorley - Community Support (Befriending)

CS - Children & Families Befriending

Personalised Befriending adverts

Uncategorized

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Fylde - Community Support (Befriending)

Fylde - Community Support Befriending

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Hyndburn - Children and Family Wellbeing Service

Park Child and Family Centre Neighbourhood Centre (CFW) Norfolk Grove BB5 4RY

Norfolk Grove, Accrington, BB5 4RY

 

Retain - Templates -Children and Family Wellbeing Service

Rishton Neighbourhood Centre (CFW) Station Rd BB1 4HF

The Zone in Hyndburn (CFW) Paradise St BB1 1PB

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Hyndburn - Community Support (Befriending)

Community Support for Children and Families (Befriending)

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Hyndburn - Libraries

Accrington Library

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Lancaster and Morecambe - Older People's Service

DeVitre House Day Cenre

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Pendle - Community Support (Befriending)

Pendle

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Preston - Community Support (Befriending)

Preston - Community Support Befriending

Preston - Personalised Befriending Adverts

Preston CS - Children and Families Befriending

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Preston - Libraries

Fulwood Library

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Preston - Older People's Service

Lady Elsie Finney Home For Older People

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Ribble Valley - Community Support (Befriending)

Ribble Valley Community Support Befriending

RV - Children & Families CS Befriender

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Rossendale - Community Support (Befriending)

Rossendale

Rossendale Children & Families Community Support Befriender

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Rossendale - Libraries

Haslingden Library

Rawtenstall Library

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South Ribble - Children and Family Wellbeing Service

Bamber Bridge Neighbourhood Centre (CFW)

The Zone in South Ribble (CFW)

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South Ribble - Community Support (Befriending)

Community Support Befriending - South Ribble

CS - Children & Families Befriending

Personalised - Community Support Befriending

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South Ribble - Libraries

Longton Library

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West Lancashire - Children and Family Wellbeing Service

Burscough Neighbourhood Centre (CFW)

Park, Skelmersdale Neighbourhood Centre (CFW)

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West Lancashire - Community Support (Befriending)

Community Support Befriending - West Lancashire

CS - Children and Families Befriending

Personalised Adverts - Community Support (Befriending)

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West Lancashire - Older People's Service

Beacon View Home For Older People

Mere Brook Day Centre

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Wyre - Community Support (Befriending)

Wyre - Community Support Befriending

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Wyre - Libraries

Garstang Library

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Wyre - Older People's Service

Bowgreave Rise (HFOP)

Thornton House (HFOP)

Thornton House Teal Close, Whimbrel Drive off Mayfield Avenue, Thornton Cleveleys, Lancashire FY5 2LR

 

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