Lancashire Volunteer Partnership


Search

Get Social

Blackburn with Darwen - Children's Centres

Hancock Street Children's Centre

Hancock Street Children’s Centre

Hancock Street, Blackburn, BB2 2LZ

 

Higher Croft Children's Centre

Higher Croft  Children’s Centre

Fishmoor Drive, Blackburn, BB2 3UY

 

Little Harwood Children's Centre

Little Harwood Children’s Centre

Robinson Street, Blackburn, BB1 5PE

 

Fill in an application

Blackburn with Darwen - Libraries and Museum

Blackburn Central Library

Community Libraries

Mill Hill (AM)

Livesey (AL)

Darwen (AD)

Darwen Library

Overview:

This opportunity will be supporting the library service.

We are seeking volunteers who are: 

  • Friendly, approachable and happy to engage with people of all ages
  • Punctual, dependable and reliable
  • Happy to work as part of a team
  • Confident in working with the public and committed to equality and diversity
  • Committed to excellent, patient and thoughtful, customer care
  • Vigilant, with attention to detail
  • Enjoy helping people

 

Volunteers will be required to provide two character references and successfully complete occupational health checks prior to starting their role. An enhanced DBS check may be required at a later date.

TASKS:

Customer Care:

  • To welcome customers to the building, support them in the use of library services and encourage them to become regular users.
  • Assisting customers with the use of the self-service kiosks and Online Public Access Catalogue (OPAC).
  • To help find library stock for visitors, reservations and library staff.
  • Supporting the use of public access PCs, including online services e.g. Ancestry, Theory Test Pro, eBooks and online reservations.
  • Providing general information about library services.

 

Library Care:

  • Maintaining displays and ensuring that the library portrays a bright and attractive environment for customers.
  • General tidying, shelving and sorting stock.
  • Topping up the photocopier, kiosks and printers with paper.
  • Book maintenance e.g. jacketing / tabbing / page repairs etc.

 

Teamwork:

  • Communicating with library staff.
  • Promoting library services, e.g. reading schemes, events and activities and online resources.
  • Supporting and preparing for library activities and events e.g. children’s groups, storytime, coffee mornings and talks.
  • Providing ideas and suggestions to improve library services.
  • Attending relevant training and meetings.

 

Workplace Policies and Procedures:

  • Following the agreed procedures to report faults/repairs/health and safety issues e.g. building, furniture, equipment, accidents, near misses, ICT
  • Supporting record keeping, e.g. periodic visitor counts
  • Following the agreed procedures including reporting verbally to the supervisor or manager.
  • Log volunteering hours via an on-line computer system

REQUIRED QUALITIES:

  • Literate with good spoken and written English language skills
  • Numerate
  • Comfortable with using IT
  • Physical ability to move library resources and trolleys, and be on your feet for long periods of time
  • Excellent communication and interpersonal skills
  • Organisational skills
  • The ability to carry out tasks with minimal supervision
  • Ability to contribute effectively as part of a team
  • Experience of dealing directly with the public
  • Excellent understanding of the principles and delivery of customer care
  • Adaptable to changes in ways of working

TRAINING:

Training will be provided where necessary and may be in the form of peer support, distance learning or trainer led.

Age:       16+

SCHEDULE:

Monday               10am to 7pm

Tuesday               Closed

 

Wednesday         1pm to 5pm

Thursday              1pm to 5pm

Friday                   10am to 5pm

Saturday              10am to 2pm

LOCATION:

Darwen Library, Knott Street, Darwen. BB3 3BU

Uncategorized

Fill in an application

Burnley - Libraries

Burnley Campus Library - Barden Lane BB10 1JD

Burnley Central Library

Coal Clough Library

Fill in an application

Chorley - Libraries

Adlington Library

Chorley Library

Clayton Green Library

Coppull Library

Eccleston Library

Euxton Library

Fill in an application

Fylde - Libraries

Ansdell Library

Freckleton Library

Thornton Library

Thornton library Victoria Road East Thornton Cleveleys FY5 3SZ

Fill in an application

Hyndburn - Libraries

Accrington Library

Great Harwood Library

Oswaldtwistle Library

Rishton Library

Fill in an application

Lancaster and Morecambe - Libraries

Bolton - Le - Sands Library

Carnforth Library

Halton Library

Heysham Library

Morecambe Library

Silverdale Library

Fill in an application

Pendle - Libraries

Barnoldswick Library

Barrowford Library

Colne Library

Nelson Library

Whalley Library

Fill in an application

Preston - Libraries

Fulwood Library

Ingol Library

Sharoe Green Library

Fill in an application

Ribble Valley - Libraries

Clitheroe Library

Longridge Library

Mellor Library

Whalley Library

Fill in an application

Rossendale - Libraries

Haslingden Library

Rawtenstall Library

Whitworth Library

Fill in an application

South Ribble - Libraries

Kingsfold Library

Longton Library

Lostock Hall Library

Fill in an application

West Lancashire - Libraries

Ormskirk Library

Parbold Library

Skelmersdale Library

Tarleton Library

Fill in an application

Wyre - Libraries

Fleetwood Library

Garstang Library

Knott End Library

Fill in an application