Toronto and Region Conservation Authority


TRCA- Conservation Parks & Lands

Available Volunteer Opportunities

Gardening Volunteer

Volunteer Role Details:

Duration: May 2024 to November 2024 

Volunteer Hours: 3 hrs/week

Work Location(s): Black Creek Pioneer Village

Number of Vacancies: 2

Division: Conservation Parks & Lands

How you will contribute as part of the TRCA Volunteer team:

Volunteers will assist TRCA Gardening staff in the care and maintenance of the gardens and passive landscape spaces at Black Creek Pioneer Village. This volunteer opportunity also involves some general site and infrastructure maintenance and is a great way to get outdoors, connect with others, and be active.  

What you will do as a volunteer: 

  • Weed and edge gardens.
  • Assist with planting and watering.
  • Harvest vegetables, collect and clean seed.
  • Learn to identify invasive weed species and use best management practices to remove them.
  • Learn basic plant identification skills of both ornamental and native plant species.

What will you need to succeed: 

  • Gardening and general landscape maintenance experience.
  • An interest in gardening, horticulture, and natural heritage. 
  • Willingness to learn and share knowledge.
  • Comfortable working outdoors in all weather conditions.
  • Physically able to walk on uneven terrain, kneel, crouch, or bend for prolonged periods.
  • Please be advised that successful volunteers are required to supply and wear work gloves and CSA approved Green triangle safety footwear.

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

TRCA- Education & Training

Available Volunteer Opportunities

Volunteer- Community Events

 

Volunteer Role Details:

Duration: April 1, 2024 to December 31, 2024

Volunteer Hours: Variable

Work Location(s): Various locations across the GTA

Number of Vacancies: Unlimited

Division: Education and Training

How you will contribute as part of the TRCA Volunteer team:

As a Community Events Volunteer, you will be assisting TRCA staff with the delivery of community events that teach a greater appreciation of the environment and empower people to get outside and enjoy nature. TRCA's Community Outreach and Education Team develops and delivers numerous events across TRCA's jurisdiction that engage various audiences. Events include guided nature hikes, native tree and shrub plantings, litter cleanups, gardening or nature workshops, education booths at large festivals, community science events, and more.

What you will do as a volunteer: 

  • Assist with the set-up and take-down of tables, tents, and other event equipment
  • Greet participants, collect registration information, and answer questions regarding the event or program
  • Assist with nature interpretation at events
  • Engage event participants in interactive activities at events (training will be provided)
  • Adhere to all TRCA safety policies and procedures

What will you need to succeed: 

  • Passion for or knowledge of environmental topics, with a focus on local wildlife, native plants, and environmental conservation
  • Experience with community events or an interest in providing nature interpretation to the general public
  • Comfortable working outdoors in a team environment
  • Customer service experience is an asset
  • Familiarity with TRCA and its programs is an asset
  • Must be 18 years of age or older

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer: Kortright Community Events

Volunteer Role Details:

Duration: Variable

Volunteer Hours: Variable

Work Location(s): Kortright Centre 

Number of Vacancies: Unlimited

Division: Education and Training

How you will contribute as part of the TRCA Volunteer team:

As a Kortright Volunteer, you will be assisting Kortright staff with the delivery of community events that celebrate the natural environment through seasonal festivals and events that encourage and empower people to get outside and enjoy nature. Kortright runs numerous events throughout the year including the Maple Syrup Festival, Magical Christmas Forest, interpretive hikes and workshops, and many more.  

What you will do as a volunteer:

  • Assist with the set-up and take-down of event equipment
  • Greet participants, collect registration information, and answer questions regarding the event or program
  • Engage event participants in interactive activities at events (training will be provided)
  • Adhere to all TRCA safety policies and procedures

What will you need to succeed: 

  • Passion for and interest in environmental topics including local wildlife, native plants and environmental conservation
  • Experience with community events or an interest in working with the public
  • Comfortable working in an outdoor setting
  • Customer service experience is an asset
  • Familiarity with TRCA and its programs is an asset
  • Must be at least 14 years old

[Please be advised that successful volunteers may be required to undergo a vulnerable sector screening, with the cost incurred by the volunteer]

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer- York Region Nature Collaborative

Volunteer Role Details:

Duration: Variable

Volunteer Hours: Variable

Work Location(s): Kortright Centre 

Number of Vacancies: Unlimited

Division: Education and Training

How you will contribute as part of the YRNC Volunteer team:

As a YRNC volunteer you will be assisting staff with the delivery of nature-based programming for families, children and educators, helping to build strong connections with nature from an early age. Events include a Family Adventure Walk in the Forest, a multi-day conference for educators, other professional development and more.

What you will do as a volunteer: 

  • Assist with the set-up and take-down of event equipment
  • Great participants, collect registration information, and answer questions regarding the event or program
  • Engage event participants in interactive activities at events
  • Adhere to all TRCA safety policies and procedures

 

What will you need to succeed: 

  • Passion for and interest in engaging children in the outdoors and nature-based play
  • Comfortable working in an outdoor setting
  • Experience working with children is an asset
  • Familiarity with YRNC and its programs is an asset
  • Must be at least 14 years old
  • Please be advised that successful volunteers may be required to undergo a vulnerable sector screening, with the cost incurred by the volunteer

 

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer- Day Camp Black Creek Pioneer Village

 

Volunteer Role Details:

Duration: July 2- August 30, 2024

Volunteer Hours: 35 hrs/week (minimum 2 weeks commitment)

Work Location(s): Black Creek Pioneer Village

Number of Vacancies: up to 18

Division: Education & Training

How you will contribute as part of the TRCA Volunteer team:

Imaginations come to life in the historic surroundings of Black Creek Pioneer Village Day Camp. As a day camp volunteer you will help create summertime memories for children from ages 4 -12. We offer a variety of themes such as Eco Kids, Plants & Animals, Crafty Campers, and History Explorers. This position is ideal for those who love working with children, enjoy the outdoors, want to learn new skills or gain experience in an outdoor museum setting.    

What you will do as a volunteer: 

  • Engage campers with activities.
  • Assist with set up and clean up of crafts and games.
  • Assist camp counsellors with various camp related activities.
  • Create at least one game or activity for the campers.

What will you need to succeed: 

  • Must be at least 15 years old as of July 2024.
  • Some experience with young children
  • Enjoy the outdoors
  • Enjoy crafts & games
  • [Please be advised that successful volunteers 18 years of age and over may be required to undergo a vulnerable sector screening, with the cost incurred by the volunteer]

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer - Summer Camps at Lake St. George

 

Volunteer Role Details:

Duration: Any week(s) from July 2nd to August 30th, 2024

Volunteer Hours: 35 hrs/week

Work Location(s): Lake St. George Field Centre

Number of Vacancies: 4 per week

Division: Education & Training

How you will contribute as part of the TRCA Volunteer team:

Attention high school students! Gain experience working with children and get your volunteer hours in an active outdoor setting at Lake St. George's day camps this summer! You will support staff in leading a fun and safe camp experience, creating summertime memories for children from ages 4 -12. We offer a variety of themes such as Wilderness Survival, Backcountry Canoe Adventures, Art in Nature, and Forest Magic. This position is ideal for those who love working with children, enjoy the outdoors, want to learn new skills or gain experience in an outdoor education setting. 

What you will do as a volunteer: 

  • Assist camp counsellors with various camp related activities
  • Engage campers with activities
  • Assist with set up and clean up of activities
  • Lead some games and activities
  • Support with supervision
  • Make camp fun for kids!
  • Other duties as assigned

What will you need to succeed: 

  • Must be at least 15 years old as of July 2024
  • Must be able to commit to at least one full week
  • Enjoy the outdoors
  • Enjoy crafts & games
  • Enjoy working with children
  • [Please be advised that successful volunteers 18 years of age and over may be required to undergo a vulnerable sector screening, with the cost incurred by the volunteer]

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer - Summer Camps at Kortright

 

Volunteer Role Details:

Duration: Any week(s) from July 2nd to August 30th, 2024

Volunteer Hours: 35 hrs/week

Work Location(s): Kortright Centre for Conservation, 9550 Pine Valley Drive, Woodbridge

Number of Vacancies: 18 per week

Division: Education & Training

How you will contribute as part of the TRCA Volunteer team:

Attention high school students!  Get your volunteer hours and gain leadership experience in a fun and active outdoor setting at Kortright's day camps this summer! You will support staff in leading a fun and safe camp experience, creating summertime memories for children from ages 4 -12. We offer a variety of themes such as Wilderness Survival, Art in Nature, Leadership Adventures and Forest Magic. This position is ideal for those who love working with children, enjoy the outdoors, want to learn new skills or gain experience in an outdoor education setting. 

What you will do as a volunteer: 

  • Assist with the set-up and clean-up of games and activities
  • Organize and care for educational materials and resources
  • Maintain a safe, clean, and inclusive environment
  • Assist with the delivery of nature-based programming
  • Assist with leading guided hikes and ensure participant safety while outdoors
  • Engage campers with activities and make camp fun for kids!
  • Adhere to all TRCA safety policies and procedures
  • Engage with campers and ensure they have fun!

What will you need to succeed: 

  • Must be at least 14 years old as of July 2024
  • Must be able to commit to at least one full week
  • Comfortable working in an outdoor setting
  • Strong communication skills
  • Interested in working with children
  • [Please be advised that successful volunteers 18 years of age and over may be required to undergo a vulnerable sector screening, with the cost incurred by the volunteer]

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

TRCA- General

General Interest

General Interest TRCA Volunteer

About Volunteering at TRCA:

TRCA has a variety of volunteer opportunities available in many locations to fit your specific interests and skills. Volunteers can support TRCA in the field, at community events, in our offices and public facilities, including Kortright Centre and Black Creek Pioneer Village. 

If interested in volunteering with TRCA within any capacity, please complete this application form. Should there be an available volunteer opportunity that matches with your interests and skills, a member of our team will reach out with further information.

 

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

TRCA- Restoration & Infrastructure

Available Volunteer Opportunities

Volunteer- Citizen Science Volunteer Program, Event Support

Volunteer Role Details:

Duration:  April 2024 - November 2024

Work Location(s): Various locations across the GTA 

Volunteer Hours: Variable

Number of Vacancies: Unlimited

Division: Restoration and Infrastructure

How you will contribute as part of the TRCA Volunteer team:

The Citizen Science Volunteer Program provides volunteers with new skills that could be transferrable for future career opportunities in the environmental field or to provide unique and interesting learning activities for anyone who is passionate about the environment and would like to give back. Through the program, volunteers will help make areas more resilient and adaptable, increasing success and population growth. We train and mentor volunteers to assist TRCA staff with a variety of priority projects. 

What you will do as a volunteer: 

The spring and fall seasons are very busy with a variety of events and this opportunity is great for those that love interacting with the public. Tasks would include:

  • Helping to set up for events
  • Assisting with registration check-in
  • Helping participants with planting demonstrations
  • Going around and assisting participants while they are planting

What will you need to succeed:

  • Comfortable working outdoors in all weather conditions
  • Physically able to walk on uneven terrain a short distance from parking lot to planting sites.
  • Interest in environmental conservation.
  • Native plant identification skills is an asset
  • Willingness to learn
  • Volunteers must be 14 years of age or older
  • Experience with fieldwork and/or collecting data is an asset

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodations will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA.  We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer- "Rooted in Hope" Project Monitoring and Maintenance

Volunteer Role Details:

Duration: April 2024 - November 2024

Volunteer Hours: Varied

Work Location(s): Gore Meadows Community Centre, 10150 The Gore Road, Brampton

Division: Restoration and Infrastructure

How you will contribute as part of the TRCA Volunteer team:

Volunteers will help TRCA staff identify native trees and shrubs and invasive species, collect data and record data on handheld Trimble units. The data collected will help determine what species work at the restoration site for future planting opportunities and to monitor the success rates of the planted material and restoration site. This volunteer opportunity also involves some general site and infrastructure maintenance and is an amazing way to get into nature while focusing on citizen science.

"Rooted in Hope" is a project that has been designed to align with the objectives identified in Brampton’s Urban Forest Management Plan and brings together seniors and high school students to work together to monitor the health of recently planted restoration sites as well the health of urban forests near local schools. 

The "Rooted in Hope" project is delivered by the Brampton Environmental Alliance (BEA), with financial support through the Ontario Seniors Community Grant Program and supported with in-kind support by City of Brampton and Toronto and Region Conservation Authority.

This opportunity is open to all interested volunteers and are not required to be an existing member of the "Rooted in Hope" project.

What you will do as a volunteer: 

  • Assist with the removal of invasive species to help native trees and shrubs thrive.
  • Monitor previously planted native trees and shrubs to record success rates of plantings.

What will you need to succeed:

  • Comfortable working outdoors in all weather conditions
  • Physically able to walk on uneven terrain a short distance from parking lot to planting sites.
  • Interest in environmental conservation
  • Native plant identification skills is an asset
  • Willingness to learn
  • Volunteers must be 14 years of age or older
  • Experience with fieldwork and/or collecting data is an asset

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.

Volunteer- West Bolton SNAP Adam Wallace Memorial Park Rain Garden Maintenance

Volunteer Role Details:

Duration: April 2024 - November 2024

Volunteer Hours: Varied

Work Location(s): Adam Wallace Memorial Park, 128 Cedargrove Rd, Bolton, ON L7E 2X1 - MAP LINK

Number of Vacancies: Unlimited

Division: Restoration and Infrastructure

How you will contribute as part of the TRCA Volunteer team:

In partnership with TRCA, and as part of the West Bolton SNAP project, the Town of Caledon implemented a rain garden at Adam Wallace Memorial Park in the fall of 2022.

This opportunity would predominately be maintaining the rain garden at Adam Wallace Memorial Park.  Volunteers will be trained by TRCA staff  on site about how to identify invasive plants and the best way to remove them so that the native plants in the garden will flourish. 

This volunteer opportunity is associated with the West Bolton SNAP neighbourhood. As such, living within or close to the West Bolton SNAP neighbourhood is considered an asset.

Volunteers will be provided with equipment but are encouraged to provide their own gloves to ensure proper fit.​

What you will do as a volunteer: 

  • Weed the removal of invasive plants from the garden so native plants can thrive

What will you need to succeed:

  • Passion for or knowledge of environmental topics, with a focus on local wildlife, native plants, and environmental conservation
  • Native plant identification skills is an asset
  • Comfortable working outdoors in all weather conditions
  • Willingness to learn
  • Volunteers must be 14 years of age or older
  • Experience with fieldwork and/or collecting data is an asset

While the Toronto and Region Conservation Authority (TRCA) thanks all volunteer applicants for their interest, only those under consideration will be contacted for interviews. 

In accordance with the Ontario Human Rights Code,  Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the volunteer selection process, provided the volunteer candidate makes their accommodation needs known to the TRCA. We welcome volunteer applications from all qualified persons. 

Personal information you provide through the TRCA volunteer recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this volunteer recruitment process for volunteer opportunities with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any question regarding this collection activity should be directed to the Manager of Records and Information, 101 Exchange Avenue, Vaughan, Ontario, L4K 5R6, (437) 880 2308.