Catholic Charities of the Archdiocese of Washington Headquarters


Search

Catholic Charities Volunteer Services

Volunteer Services Office

Dorothy Day Place

Dorothy Day meal volunteer

SHARE

Uncategorized

Special Volunteer Projects

Coat Closet

Volunteer Medical Clinic

Please Select the Volunteer Opportunities that you are Interested In

Healthcare Portal Assistant

Healthcare Portal Assistant 

 

The Catholic Charities Volunteer Medical Clinic provides primary care services to people in need free of charge. The Volunteer Clinic is open Mondays and Thursdays from 8:00AM - 4:30PM, though the Portal assistant will work from home and has the flexibility of working other hours. The clinic serves primarily Spanish speaking patients. 

 

The Portal assistant will help patients set up and connect to their healthcare portal, HEALOW, so they can access their lab results, health history, and set up appointments online. The Volunteer Medical Clinic is committed to providing quality health care to our low-income patient population. The volunteer’s work will be integral to this mission. 

 

Volunteers will:  

  • Help patients set up and use their Healow healthcare portal remotely to assist them with accessing their lab results and making payments or appointments online. 

Volunteer Qualifications: 

  • Basic computer literacy
  • Spanish proficiency on the phone 
  • Use of a personal computer and phone from home
  • Commitment and personal responsibility
  • Fully embrace the Catholic Charities Culture of Caring

Time Commitment: 

  • 8+ hours/mo.
  • 1 year commitment requested (February 2021 - February 2022)

Volunteer Benefits: 

  • Volunteer and make a difference from the comfort and safety of your home
  • The satisfaction of providing patients access to their healthcare record for those most in need in our community

Location: Volunteers can be trained and work remotely

Next Steps:

  • Due Jan. 3: Fill in an application
  • 1-2 weeks after applying: Matching Expectations Conversation with Catholic Charities' staff
  • Jan 20 - Feb 8: Attend Volunteer Orientation, complete volunteer screenings, participate in role-specific training
  • Early February: Begin volunteering!

Medical Safety Officer & Patient Guide

Medical Safety Officer and Patient Guide  

The Spanish Catholic Center serves the needs of our clients providing medical, dental, social, and legal services. The building hours are 8:00AM-4:30PM Monday through Friday with evening hours until 7:30pm on Mondays and Thursdays. The Catholic Charities Volunteer Medical Clinic provides primary care services to people in need free of charge. The clinic serves primarily Spanish speaking patients. 

The Medical Safety Officer and Patient Guide welcomes each patient as they enter the building, performs COVID-19 screening tests, and helps guide the patient throughout the clinic. The generous contribution of time and talent from volunteers enables us to offer a higher level of quality service to those in need while keeping all persons in the building safe.

Volunteers are responsible for: 

  • Ensuring all COVID-19 protocols are followed for every patient and visitor – including the proper wearing of face masks, taking temperatures, and asking COVID-19 screening questions, including documenting all responses
  • Being the face of Catholic Charities and welcoming visitors to the building 
  • Checking temperature and screening all individuals for COVID-19 symptoms while documenting responses
  • Reminding visitors to comply with health safety practices
  • If a patient is symptomatic for COVID-19, directing them to return home or to their car and arranging for a televisit or rescheduling of the appointment 
  • Directing patients or visitors to the correct service location of check in
  • Following up with patients to assure compliance of safety protocols
  • Disinfecting the station, pens, and other frequently touched items regularly

Qualifications: 

  • At least 18 years of age
  • Proficient in English and Spanish
  • Basic knowledge of computer and data entry
  • Pleasant demeanor, patient, problem-solving ability, dependability

Desired Skills, Experience & Characteristics: 

  • Friendly, professional demeanor that puts patients at ease
  • Latino cultural competency
  • Good interpersonal and communication skills

Volunteer Benefits: 

  • Be a part of a volunteer team serving those most in need in our community 
  • Satisfaction of helping others obtain necessary healthcare services
  • Experience with customer support and healthcare services 
  • Broaden cultural knowledge and communication skills while meeting patients from different backgrounds 

Support: 

  • Volunteers wilparticipate in Catholic Charities Volunteer Orientation
  • Volunteers wilreceive on-sittraining in clinioperatiopractices
  • Volunteers wilhavon-site supervision

Time Commitment: 

  • Volunteers will serve half days (4.5 hours) during clinic hours: M-F 8am-pm, and Monday or Thursday evening 4:30 - 9:00 pm
  • Volunteers may serve multiple shifts a week
  • Volunteers will commit to at least 6 months of service

Location: Catholic Charities Medical Clinic 1618 Monroe St NW Washington DC 20010 

  • Very limited parking available on the streets surrounding the clinic or in our lot on a case by case basis
  • Parking garages in the area, including at Target at 14th and Park Road
  • 4 blocks from the Columbia Heights Metro (14th and Park Road)
  • 16th Street may have street parking from 9:30-4pm

Next Steps:

  • Due Jan. 3: Fill in an application
  • 1-2 weeks after applying: Matching Expectations Conversation with Catholic Charities' staff; complete credentialing and privileging documents
  • Jan. 20 - Feb 8: Attend Volunteer Orientation, complete volunteer screenings, participate in role-specific training
  • Early February: Begin volunteering!

Get Social