RAF Museum Volunteering


London site

Available opportunities

Learning Host

Learning Host

Do you enjoy working with children? Would you like to help children and young people connect with the story of the RAF at our Hendon site?

 

 

What is a Learning Host?

Our volunteer hosts support the work of the Access and Learning team, ensuring school visits to the RAF Museum run smoothly and enjoyably for students and teachers alike.

 

What will I be doing?

  • Meeting school groups on arrival, providing site orientation and itinerary briefing
  • Being a point of contact for teachers and adult helpers throughout the visit
  • Ensuring the smooth passage of school groups around the Museum
  • Assisting with the set-up, restocking and pack-down of activities
  • Assisting RAF Museum staff during workshops when required
  • Delivering object handling encounters as an additional activity for school groups
  • Presenting a positive image of the Museum and team to all visitors
  • Supporting the Museum in its commitment to safeguarding children

 

This role is perfect for you if you are…

  • Welcoming and friendly
  • Calm under pressure and able to react quickly and appropriately
  • Confident working with large groups and a range of ages
  • A good communicator with all ages (children and adults)
  • Reliable, organised and an accurate timekeeper
  • Comfortable working in all weather conditions
  • Able to spend long periods on your feet and to move at speed
  • Able to undertake light manual-handling
  • Willing and able to follow instructions from Access & Learning staff and to work with them to prioritise a quality learning experience for visiting school groups

 

How much time would I need to commit?

We are looking for a minimum commitment of one weekday morning a week (Monday - Friday), between 9.30am and 1.00pm, for every week of the [Barnet] school term. You can either commit to the same day/s each week, or provide us with a range of possible days (required at least weekly in advance). The role is term-time only.

 

What’s in it for me?

 

  • Gaining experience of museum and teaching work
  • Meeting people and making new friends
  • Improving your communication skills
  • 20% staff discount in gift shop and café
  • Uniform polo shirt and jacket (provided on completion of trial period)
  • Travel and food expenses reimbursed up to £10 per day, in line with our policy

 

How can I get involved?

Apply online here, or contact volunteering@rafmuseum.org for more information.

 

What happens next?

Training and selection will take place on Wednesday 25 May, 10.00 – 12.30 (Part 1) and Thursday 26 May, 9.30 – 11.30 (Part 2) and will cover:

 

  • Introduction to the role and the work of the Access & Learning team
  • Safeguarding awareness training
  • Site health and safety
  • Familiarisation with rooms and spaces used for school workshops
  • Opportunity to observe the school meet-and-greet and a school workshop

 

Subsequent training will include familiarisation with the workshops, engaging the public with objects (and how to handle them), and delivering part of the Air Raid! workshop (optional).

 

This position will require a Disclosure and Barring Service (Basic Disclosure) check. The Museum will arrange this unless you are already signed up to the DBS update service. We run a trial period system – this gives both you and us the chance to make sure you and the role are a suitable match.  For this role, the trial period is 6 shifts.

Access Advisory Group

Access Advisory Group

Help us to inspire everyone with the RAF story, by offering advice on how we can make the RAF Museum accessible to all

 

What is the Access Advisory Group?

We want to be able to share the RAF story with everyone, including those living with all kinds of disability, visible or hidden. Our Access Advisory Group is a group of volunteers who meet to support and advise the Museum in ensuring access for all. Examples of previous areas of group input include the exhibitions in H1 and H6 (to commemorate the centenary of the RAF) and also the access information available on our website.

 

What will I be doing?

  • Attending meetings a few times a year either online or on site
  • Giving your opinion and advice on matters relating to access

 

This role is perfect for you if you…

  • Live/have lived with a disability or have an understanding of living with a disability
  • Have an interest in museums and a commitment to making museums accessible
  • Have the ability and willingness to use your experience to help us improve access throughout the Museum
  • Are committed to attending three meetings per year either online or at the Museum

 

How much time would I need to commit?

The group meets three times per year (on dates to be agreed.) Meetings last for approximately two hours and are usually held during Museum opening times. We may also send occasional emails asking for advice and opinions.

 

What’s in it for me?

  • Meeting people and making new friends
  • Helping heritage to be accessible to all
  • 20% staff discount in gift shop and café
  • Travel and food expenses reimbursed up to £10 per day, in line with our policy

 

How can I get involved?

Apply online via the yellow button above or contact volunteering@rafmuseum.org for more information.

 

What happens next?

Once you have completed the form to show your interest, we will email you with the date of the next meeting. Having attended this meeting you could then decide if this group is for you.

Front of House volunteer

Front of House Volunteer

The sky is the limit – become a Front of House volunteer at the RAF Museum London and help make a visitor’s day!

 

 

What is a Front of House Volunteer?

Every year, thousands of people visit the RAF Museum London. Along with our Visitor Experience staff, the Front of House Volunteer team are the face of the RAF Museum, helping to welcome guests and create special moments and memories within this unique setting.

 

What will I be doing?

The Front of House Volunteer role includes a range of tasks which can be tailored to you:

  • Meeting and greeting our visitors, providing a warm welcome and friendly face
  • Interacting with visitors throughout their visit, sharing information, providing directions, and answering any questions
  • Driving our golf buggy shuttle service taking visitors between Hangars
  • Helping visitors get the most from our interactive exhibits, explaining how they work
  • Running an object handling table, showing objects and uniforms visitors can touch
  • Researching and delivering a short talk on an RAF subject of your choice, with support
  • Assisting with the museum’s holiday events programmes

 

This role is perfect for you if you…

  • Want to gain experience in a customer service role and improve your skills
  • Want to help us achieve our vision of inspiring everyone with the RAF story
  • Want to learn about aircraft
  • Enjoy making people feel welcome and engaging with our family audience
  • Are passionate about museums or the RAF
  • Have a friendly and enthusiastic manner
  • Are personable, friendly and approachable

This role can be demanding but can be adapted to your abilities and experience. Our volunteering experiences are designed to reflect our diverse and vibrant communities and we welcome volunteers from all backgrounds. Volunteers for this role will need to be 18+.

 

How much time do I need to commit?

This role is currently available during our peak periods of weekends and school holidays. We are ideally looking for a commitment of one day a month. We offer full and half-day shifts.

 

What’s in it for me?

  • Becoming part of a great team of volunteers and staff
  • Volunteering at a beautiful and unique venue
  • Meeting people and making new friends
  • Opportunity to make a real difference to our visitors’ experience
  • Volunteer tickets for certain events
  • 20% staff discount in gift shop and café
  • Travel and food expenses will be reimbursed up to £10 per day, in line with our policy

How will I be trained?

You will be invited to a group induction day during a weekend and/or school holidays. This will include a tour of the museum and introduction to the role and using the golf buggy. After this for your first few shifts you will be buddied up with a member of staff as a ‘welcomer’ in H1 or delivering the golf buggy offer solo. Those interested in writing and delivering talks to visitors will be able to sign up for our 10-minute talk development programme from their first shift. Opportunities to train as an ‘explainer’ in each hangar and deliver object handling sessions will be offered periodically to those interested. Front of House volunteers will also be asked to undertake eLearning modules on safeguarding, health and safety, and manual handling. Arrangements can be made for completion onsite for any volunteers without computer/ internet access.

 

How can I get involved?

Apply on our website at www.rafmuseum.org.uk/support-us/volunteering by clicking ‘apply now’. If you have any questions, you can email us on volunteering@rafmuseum.org.

Buggy Host

Buggy Host

The sky is the limit – become a Buggy Host at the RAF Museum London and help make a visitor’s day.

 

 

What is a Buggy Host?

 

The RAF Museum London is a large site, located on the old Hendon Aerodrome, and consisting of multiple buildings and aircraft hangars. We are starting a golf buggy shuttle service to help those with accessibility needs to navigate the site, and to add another element of fun to our younger visitors’ day.

 

What will I be doing?

 

  • Driving our golf buggy around site
  • Providing a warm, friendly welcome to all visitors
  • Cleaning buggy between uses and monitoring battery life
  • Actively engaging with visitors and collecting visitor feedback
  • Being a point of contact for visitor enquiries as they navigate the site
  • Performing checks and reporting issues with golf buggy

 

This role is perfect for you if you…

 

  • Want to volunteer for a great charity
  • Want to volunteer at the RAF Museum London but don’t know too much about aircraft
  • Want to gain experience in a customer service role and improve your skills
  • Enjoy making people feel welcome and love to engage with our family audience
  • Have a friendly and enthusiastic manner
  • Are personable, friendly and approachable

Our volunteering experiences are designed to reflect our diverse and vibrant communities and welcome volunteers from all backgrounds and ages. For this role, however, we ask that you hold either a valid driving or motorbike licence.

 

 How much time do I need to commit?

This role is currently available during our peak periods of weekends and school holidays. We are ideally looking for a commitment of one day a month, 10:30am-4:30pm.

 

What’s in it for me?

  • Becoming part of a great team of volunteers and staff
  • Volunteering at a beautiful and unique venue
  • Meeting people and making new friends
  • Opportunity to make a real difference to our visitors’ experience
  • Volunteer tickets for certain events
  • 20% staff discount in gift shop and café
  • Uniform
  • Travel and food expenses will be reimbursed up to £10 per day, in line with our policy

 

How will I be trained?

You will get an induction to using the golf buggy and Museum radio on your first day, as well as a short tour of site and an introduction to the other Front of House team members on site. For volunteers in customer-facing roles, we also ask you to undertake eLearning modules on safeguarding, health and safety, and manual handling. Arrangements can be made for completion onsite for any volunteers without computer/ internet access.

 

How can I get involved?

Apply on our website at www.rafmuseum.org.uk/support-us/volunteering by clicking ‘apply now’. If you have any questions, you can email us on volunteering@rafmuseum.org.

Seasonal Event Maker

Seasonal Museum Event Maker

 

Are you interested in gaining some first-hand events experience in a Museum?

RAF Museum events are back! We can’t wait to see our visitors again and deliver loads of fun activities and events…but to do this we need your help!

 

Do you enjoy interacting with people? Are you interested in how an event is set up and run? Can you help us create an experience that people will remember for a lifetime?

 

No experience is necessary – we will give you everything you need. From our adventure mini golf, obstacle courses and Spitfire10K, to family festivals, outdoor cinema and sleepovers; we have a range of different events and activities this year that you can take part in. You can find out more here: https://www.rafmuseum.org.uk/london/whats-going-on/events/

 

You will:

  • provide a warm welcome and be a friendly face throughout an event
  • answer any questions that a visitor might have, and be happy to point them in the right direction if you are unsure of the answer
  • deliver and support the activity with a team of staff and volunteers
  • engage with our lovely visitors
  • support the Public Events team in the set-up and pack down of activities, if interested

 

You will be:

  • bright, friendly and enthusiastic!
  • confident in engaging and approaching our visitors
  • able to work as a team
  • punctual and able to fulfil the commitments you sign up to
  • personable, friendly and approachable
  • reliable and trustworthy
  • happy to be flexible and carry out a variety of tasks as the need arises during an event
  • able to be active and on your feet for long periods of time

 

Commitment and hours

This role will mainly be a seasonal position within school holidays, concluding at the end of the summer holidays in September. You will be required to commit to a number of days per year, but you can choose which events you are involved with to match your availability.

 

Benefits

Travel and food expenses will be reimbursed up to £10.00 per day, in line with our policy. We will also be able to offer you discounted tickets to some of our events, as well as staff discount in our shops and cafés. 

 

How to get involved

Apply online here, or contact volunteering@rafmuseum.org for more information. The closing date is Thursday 7 April.

 

What happens next

We will be holding a taster day on Sunday 10 April, from 1.00 – 4.00 pm at our London site. You will need to attend this session to volunteer over the year.  

 

At this recruitment selection event we will cover:

  • Introduction to the RAF Museum and our Volunteering
  • Introduction to the Events programme
  • The different event roles and levels you can sign up to.
  • Site Health and Safety including fire and emergency evacuation procedures
  • Tour of the site
  • Visitor Experience standards and expectations

 

Training

If selected, you will need to attend a training session on Saturday 16 April depending on your availability. This training day will go through:

  • Radio use
  • RAF history basics
  • Safeguarding
  • Event support, preparation and logistics
  • Visitor engagement and behaviours
  • Event preparation and logistics
  • Event delivery and support
  • Event pack down and evaluation

 

You will also be able to see first-hand one of the activities running live with the Mini Golf.

 

We welcome applications from people of all interests, abilities, backgrounds and communities.

 

Fill in an application