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Thrift Shops

Explore our current volunteer roles below and
click β€˜Fill in an application’ to apply online. 

VOLUNTEER WITH US

Our Op Shops play a vital role in funding our lifesaving work, and our incredible volunteers make it all possible. By giving your time in one of our retail stores, you are directly helping thousands of animals each year receive safety, care, and a second chance at life.

Whether you love customer service, enjoy creating beautiful store displays, prefer sorting donations behind the scenes, or want to join our driving team to collect goods, there is a place for you in our supportive, friendly retail community. Every shift helps our stores thrive and keeps our mission moving forward.

EXPLORE OUR CURRENT OPPORTUNITIES

Retail Assistant

Do you enjoy working with people, staying active, and being part of a community-focused environment? As a Retail Assistant Volunteer, you will support the daily operations of AWLQ Thrift Shops by helping deliver excellent customer service, processing donations, and maintaining attractive shop displays.

This hands-on role combines both customer-facing and behind-the-scenes tasks. You may assist customers with enquiries, process sales using cash and EFTPOS systems, replenish stock, sort and price donated items, maintain tidy change rooms and shop areas, and help create a welcoming and organised shopping environment. Every shift helps generate essential funds that directly support animals in our care.

We are looking for volunteers who are:

  • Friendly, approachable and confident engaging with customers
  • Comfortable handling cash and EFTPOS transactions
  • Happy to assist with lifting, sorting and stock presentation
  • Reliable, positive and able to work as part of a team
  • Willing to follow store procedures and WHS guidelines

πŸ“ Locations: Beenleigh, Burleigh Heads, Coombabah Plaza, Ipswich, Labrador, Nerang, Shelter Road (Coombabah), and Southport.
πŸ’› Commitment: One consistent weekly shift for a minimum of 3 months
πŸ•’ Shifts: 

LABRADOR WAREHOUSE 1 

LABRADOR WAREHOUSE 2 

Weekday:  

8:15am – 12:15pm 

9:30am – 2:30pm 

12:15pm – 4:15pm 

Saturday:

8:15am – 12:15pm 

BEENLEIGH 

NERANG 

 

Weekday:  

8:45am–12:00pm 

9:30am–2:30pm 

12:00pm–3:15pm 

Saturday:

8:45am – 12:15pm 

COOMBABAH PLAZA  

SHELTER ROAD (COOMBABAH) 

Weekday: 

8:45am – 12:00pm 

9:30am – 2:30pm 

12:00pm – 3:15pm 

Saturday:

8:45am – 1:15pm 

IPSWICH 

Weekday: 

8:45am β€“ 11:30am 

9:30am β€“ 1:30pm 

11:30am β€“ 2:15pm 

Saturday:

9:45am β€“ 1:15pm 

BURLEIGH HEADS 

Weekday: 

8:45am β€“ 12:30pm 

10:00am β€“ 3:00pm 

12:30pm β€“ 4:15pm 

Saturday:

8:45am–12:15pm 

 

SOUTHPORT 

Weekday: 

8:45am–12:30pm 

10:00am–3:00pm 

12:30pm–4:15pm 

NA 

 

Your time in our Thrift Shops directly contributes to saving lives. Every item processed and sold helps fund veterinary care, rehoming programs and vital animal welfare services.

Please ensure you read the full volunteer guidelines to confirm the role aligns with your availability, physical capacity and interests.

Fill in an application

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