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Wacol Animal Care Campus
Volunteer at our Wacol Shelter and Experience the Joy of Making a Pawsitive Difference!
At RSPCA Qld, we offer a range of volunteer roles that put you right at the heart of animal care. From hands-on work with dogs, cats, and farmyard friends to helping behind the scenes, there’s something for everyone.
These roles are rewarding—but they’re not all cuddles! Keeping animals happy and healthy means plenty of cleaning and physical work. Rain or shine, weekday or public holiday, we need dedicated volunteers every single day.
If you're keen to volunteer in an animal care role, please have a look at our current vacancies below and submit an application.
At present, we are unable to accommodate volunteers who require a support person due to current program capacity at this location.
Orientations are now being held online at this location.
Once you have been accepted into our program, you will be required to complete a series of online orientation modules. After finishing these modules, you will need to book an onsite Meet & Tour.
The Meet & Tour is approximately 1 hour and is currently held only on the following days: Mondays @ 9am – 10am (Weekly)
Due to current staff shortages, we’re unfortunately unable to provide any other days at this time. Any new days we can provide, we will update this notice.
Animal Care Assistant role: Currently only accepting applications to work with our Dogs
Animal Care & Shelter Support
Laundry and Donation Sorting Assistant | Wacol
Spin, Sort, and Support!
What to expect
If you are passionate about animals and animal welfare and looking for a unique and worthwhile way to contribute, this rewarding volunteer position could be for you.
As a Volunteer Laundry and Donations Assistant, you are responsible for ensuring all areas of the shelter have clean linen, bedding, towels and anything else required to provide a clean and comfortable environment for our animals. Whether it is an animal that has been subjected to abuse and cruelty, a stray or lost or recently surrendered animal, this role is truly pivotal to the effective operation of the shelter. Whilst this role is not the most exciting in comparison to some of the other roles available, it is essential. In addition, part of this role also includes bringing appropriate items that have been donated from the donations area down to the laundry to be sorted and put neatly away so the stock is constantly replenished as damaged items are discarded.
What are the benefits?
🤝 Working in a friendly team and meeting new people
🏭 Experience working in an industrial laundry
❤️ The opportunity to make a difference and know you are keeping our animals comfortable
What are the tasks?
🗑️ Discarding heavily soiled, damaged or ripped items
👕 Hanging washed items on the lines to dry
🧺 Folding and putting away clean laundry ready for use
🛏️ Washing and drying ‘special’ items such as dog beds, toys, leads and collars
📦 Liaising with Op Shop sorting staff and transporting appropriate donated animal care items from the donations area to the laundry
🧸 Sorting and putting away donated items
What skills & characteristics do I need?
🔥 Committed hard worker
🏋️ Physically fit and able to lift 10kg
🗣️ Good communication skills
When can I volunteer?
🕢 7:00am – 12:00pm or 12:00pm – 4:30pm
Important Reminders:
It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
Animal Care Assistant | Wacol
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Currently only accepting applications to work with our Dogs
Join the Fun and Make a Pawsitive Difference!
Looking for a rewarding way to spend your time? Love animals and want to make a meaningful impact on their lives? Look no further! We have an exciting volunteer opportunity that's perfect for animal enthusiasts like you. Get ready for an amazing experience that will leave you with a wagging tail!
What to expect
The Animal Care Assistant role would suit applicants that love animals and are committed to improving their welfare; people who wish to experience hands-on work with animals and want to learn about the care and health requirements for future work in the industry; and anyone looking for a worthwhile way to spend their time. It can be physically demanding and a lot of the time dirty, and you’ll be outside in winter and summer weather. You might feel emotional about the animals you’re working with and may find this difficult, but ultimately the reward is that you’re making a huge, positive difference to their lives – and yours!
What are the benefits?
🐶 Animal handling experience with domestic animals including dogs, cats, puppies, kittens, livestock (large and small), pocket pets and domestic birds
🎓 Hands-on training from our shelter team
📚 Opportunity to gain new skills and learn about the animal care industry
👥 Becoming part of a friendly and passionate new community
What are the tasks?
💪 The Animal Care Assistant role is a very physical, hands-on volunteering position, and every task (no matter how big or small) makes a lasting difference to the animals in our care. While there is some time during shifts for supervised interaction with animals, a typical shift includes the following tasks:
🧹 Daily cleaning of animal pens, including removing dirty bedding, hosing or wiping enclosures, sweeping and scooping waste, cleaning litter trays, and providing clean bedding and toys
🧼 Hygiene control, including appropriate sanitisation and hand-washing, preventing cross-contamination, and ensuring animals are stocked with food, water, bedding and toys
🐾 Assisting with animal socialisation, enrichment and exercise (training provided by shelter staff before independent participation)
🧺 Transporting bins of soiled linen, towels and bedding to the laundry and returning clean items to designated areas
🌀 Assisting with general laundry duties such as loading washing machines and dryers, unloading clean items and folding laundry
🧽 Helping to maintain a clean, tidy and presentable Animal Care Campus environment
❤️ Following RSPCA philosophy of positive reinforcement in all animal interactions
What skills and characteristics do I need?
🐕 Confidence working with domestic animals and/or a willingness to learn in a shelter environment
🔊 Ability to cope with increased noise levels and hear signs of animal distress or warning behaviours
✅ Ability to complete all tasks independently
🏋️ Physically fit, able to lift 10kg, and stand for long periods (this is a fast-paced role requiring effective time management)
🖐️ High level of manual dexterity with the ability to multitask
🔍 Strong attention to detail and ability to accurately follow and comprehend instructions independently
🤝 Enjoy working within a team environment
🗣️ Excellent communication skills
🔥 Hard-working and committed to the RSPCA
📄 To help applicants fully understand the role requirements, please read the Essential Capabilities of an Animal Care Volunteer document before applying. Applicants who are unable to meet these essential requirements will unfortunately be unable to progress further.
When can I volunteer?
We are seeking reliable volunteers who will be able to commit to a minimum of 1 x four hour shift per week for a minimum of 3 months to ensure consistency and continuity with the animals. Due to the variety of animals we work with and the level of training involved, your first 3 months will be considered a probationary period. This is so we can ensure the role is a good fit for you and so we can ensure you feel confident with the tasks involved.
🐕 Dog Shifts:
🕢 Monday to Sunday — 7:30am–11:30am or 11:45pm–3:30pm
🐱 Cat Shifts:
🕢 Monday to Sunday — 7:30am–11:30am or 11:45pm–3:30pm
🐰 Pocket Pet & Farmyard Shifts:
🕢 Monday to Sunday — 7:30am–11:30am or 11:45pm–3:30pm
Important Reminders:
Before handling animals at the RSPCA, please ensure you have an up-to-date Tetanus vaccination. Safety first!
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
Gardening & Maintenance | Wacol
Shape Spaces for Paws & People!
What to expect
🛠️ A varied role with tasks ranging from general maintenance around the centre to grounds work such as mowing, whipper snipping and watering to keep the grounds looking their best
What are the benefits?
What skills and characteristics do I need?
✅ Reliable, punctual, organised and professional
🤝 Able to work both independently and as part of a team
🏋️ Physically fit with the ability to lift up to 10kg when required
When can I volunteer?
Variety of start times for our 4 hour shifts (7am, 9am, & 12pm)⏳ A commitment of one shift per week is requested
Important Reminders:
It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
Warehouse Assistant Picker and Packer | Wacol - Tuesdays Only
Stack up Impact - Join Our Warehouse Crew!
Key Responsibilities:
✅ Ensure accuracy and care when packing orders
🦺 Maintain safety standards within a warehouse environment
❤️ Contribute to the overall success of RSPCA Queensland’s mission
Shifts Available:
Whether you're looking to gain new skills, connect with others in your community, or make a meaningful impact on the lives of animals, we welcome all volunteers! No prior experience required – just a willingness to learn and help make a difference.
Ready to start? Submit your application today and be a part of our dedicated team!
Memorial Care Volunteer | Pets at Rest
Join a Compassionate Team and Help Families Honour Their Beloved Pets 💜🐾
We're looking for compassionate volunteers to join our Pets at Rest team at the Wacol Animal Care Campus.
This unique and meaningful role supports pet owners who have recently lost a beloved companion. By assisting with the pet cremation process, you'll help ensure every animal is treated with dignity, respect and care, providing comfort and peace of mind to grieving families.
What are the benefits?
💜 Make a meaningful difference during a difficult time
🐾 Help ensure beloved pets are cared for with dignity and respect
🎓 Receive full training and ongoing support
👥 Become part of a friendly and supportive team
🌈 Play an important role in an animal's final journey
What are the tasks?
This is a hands-on role that involves supporting various stages of the pet cremation process and maintaining high standards of care and professionalism.
Primary Focus: Supporting the operation of the cremator under staff supervision and following all safety procedures
🐾 Assisting with the respectful handling and movement of deceased pets throughout the cremation process
📦 Preparing pets and memorial items for return to their families
🧹 Maintaining a clean, organised and hygienic work environment
📋 Following established procedures to ensure accurate identification and tracking throughout the process
🦺 Wearing and adhering to all required Personal Protective Equipment (PPE) and workplace safety requirements
🤝 Supporting team members with daily operational tasks as required
❤️ Treating every pet and their family with compassion, dignity and respect
What skills and characteristics do I need?
✅ Compassionate, empathetic and emotionally mature
✅ Comfortable working in an environment involving deceased animals
✅ Able to lift a minimum of 20kg
✅ Able to bend, squat and perform physical tasks throughout a shift
✅ Comfortable working around heated cremation equipment
✅ Strong attention to detail and commitment to workplace safety
When can I volunteer?
We are seeking reliable volunteers who can commit to a regular weekly shift to support the Pets at Rest team.
📅 Days Available: Tuesday, Wednesday or Thursday
🕘 Hours: Flexible hours between 7:30am – 4:00pm
📍 Location: Wacol Animal Care Campus
Important Reminders:
Please note that this role involves working with deceased animals and supporting the pet cremation process. Applicants should carefully consider whether they are comfortable working in this environment before applying.
All training will be provided by the Pets at Rest team to ensure volunteers feel confident and supported in their role.
If you're looking for a meaningful way to give back and help families honour their beloved pets with dignity and respect, we'd love to hear from you. 🐾💜
If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au
Reunification Driver Volunteer | Pets at Rest
Join a Compassionate Team and Help Reunite Beloved Pets with Their Families 💜🐾
We're looking for compassionate volunteers to join our Pets at Rest team at the Wacol Animal Care Campus.
This meaningful role supports grieving pet owners by helping return their beloved pet's ashes and memorial items home to their family. As a Reunification Driver Volunteer, you'll play an important part in a family's farewell journey, providing a caring and professional service during a difficult time.
What are the benefits?
💜 Make a meaningful difference during a difficult time
🐾 Help ensure beloved pets are cared for with dignity and respect
🎓 Receive full training and ongoing support
👥 Become part of a friendly and supportive team
🚗 Explore different areas across South East Queensland while giving back to the community
🌈 Play an important role in an animal's final journey
What are the tasks?
This role involves safely transporting and delivering pet ashes and memorial items while providing compassionate customer service to grieving families.
When can I volunteer?
We are seeking reliable volunteers who can commit to a regular weekly shift to support the Pets at Rest team.
📅 Days Available: Monday - Friday
🕘 Shift Length: Minimum 4-hour commitment per shift
📍 Location: Wacol Animal Care Campus, with travel throughout South East Queensland
Important Reminders
Please note that this role involves interacting with families who may be experiencing grief following the loss of a beloved pet. Volunteers should be comfortable engaging compassionately with people during emotionally sensitive situations.
Black Cat Cafe - Cafe Assistant
VOLUNTEER OPPORTUNITY: CAFÉ VOLUNTEER WANTED! 
Shifts Available:
1 volunteer position available per day
No experience? No problem! What you'll be doing:
Serving customers at the register and handing out pre-packaged food Bringing orders to tables Clearing and cleaning tables and dining areas Refilling the drinks fridge and snack stand Washing dishes Labelling and dating pre-packaged food Completing rubbish runs Helping with other general café tasks as needed
Ideal for people who:
Please Note:
Interested? We'd love to hear from you!
