Volunteering with the RSPCA QLD

Take the Driver's Seat in Animal Care!

Rev up your passion for animals and make a real impact on their care and welfare with this rewarding volunteer role. We're on the lookout for Volunteer Drivers who can hop behind the wheel and take our furry friends on an unforgettable journey. Strap in, because it's time to hit the road!

As a Volunteer Driver, your mission is to transport animals from the RSPCA Campus to other shelters and partnered locations in our trusty RSPCA Animal Transfer vehicle. Safety is your top priority as you chauffeur these precious passengers, representing the RSPCA in style with our branded vehicle. You'll also collaborate with various agencies to find our animals loving homes, making connections along the way.

Here's what's in it for you:

🚗 Gain valuable insights into how the RSPCA operates – knowledge is horsepower!

🤝 Work alongside a friendly team and meet fellow animal enthusiasts – you're in good company!

🐾 Sharpen your animal handling skills – become a pro at caring for our beloved creatures!

🏠 Make a difference and experience the joy of helping animals find their forever homes – your heart will soar!

Your road trip duties will include:

📦 Crate animals properly and load them safely for transportation – we're all about comfort and security!

📞 Coordinate with staff at affiliated organisations and businesses for animal drop-offs and pick-ups – teamwork makes the dream work!

🚦 Ensure the well-being of the animals in your care during the journey – safety first, always!

To succeed on this mission, you'll need:

🚙 A courteous and considerate driving style – road manners are the key to a smooth ride!

🗣️ Good communication skills – you'll be the friendly voice representing the RSPCA!

📜 A clean, valid driver's license – hit the road legally and responsibly!

🚦 Strong driving skills and the ability to navigate traffic like a pro – you've got this!

💪 Physical fitness and the ability to lift up to 10kg – superheroes need to be in shape!

🐾 Good animal handling skills – give our animal passengers the care they deserve!

When can you hit the road?

🗓️ Shifts are from 9am to 3pm, but be prepared for a bit of flexibility due to unpredictable traffic conditions – it's all part of the adventure! At the moment we are looking for volunteers for Wednesdays and Fridays!

⏰ We request a weekly commitment – let's create lasting impact together! Full orientation and training will be provided.

Important Reminders:

Before embarking on your animal-handling adventure, please ensure you have an up-to-date Tetanus vaccination. Safety is our top priority for both you and our furry friends!

To rev up your volunteer journey or for more information, please contact our Brisbane Volunteer Coordinator at volunteering@rspcaqld.org.au.

Don't wait! Start your engines and apply now below – let's drive change for animals in need!

Spin, Sort, and Support!

What to expect

If you are passionate about animals and animal welfare and looking for a unique and worthwhile way to contribute, this rewarding volunteer position could be for you.  As a Volunteer Laundry and Donations Assistant, you are responsible for ensuring all areas of the shelter have clean linen, bedding, towels and anything else required to provide a clean and comfortable environment for our animals.  Whether it is an animal that has been subjected to abuse and cruelty, a stray or lost or recently surrendered animal, this role is truly pivotal to the effective operation of the shelter. Whilst this role is not the most exciting in comparison to some of the other roles available, it is essential.  In addition, part of this role also includes bringing appropriate items that have been donated from the donations area down to the laundry to be sorted and put neatly away so the stock is constantly replenished as damaged items are discarded.

What are the benefits?

• Opportunity to gain knowledge of the how the RSPCA operates.
• Working in a friendly team and meeting new people
• Experience working in an industrial laundry
• The opportunity to make a difference and know you are keeping our animals comfortable 

What are the tasks?

• Sorting all laundry items to be washed and loading the industrial washing machines
• Discarding heavily soiled, damaged or ripped items
• Hanging washed items on the lines to dry
• Folding and putting away clean laundry ready for use
• Washing and drying ‘special’ items such as dog beds, toys, leads and collars
• Liaising with Op Shop sorting staff and transporting appropriate donated animal care items from the donations area to the laundry
• Sorting and putting away donated items

What skills & characteristics do I need?

• Good team work
• Committed hard worker
• Physically fit and able to lift 10kg
• Good communication skills 

When can I volunteer?

• Monday to Sunday, 7:30am - 12pm or 12pm - 4:30pm

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Join the Fun and Make a Pawsitive Difference!

Looking for a rewarding way to spend your time? Love animals and want to make a meaningful impact on their lives? Look no further! We have an exciting volunteer opportunity that's perfect for animal enthusiasts like you. Get ready for an amazing experience that will leave you with a wagging tail!

What to expect

This rewarding volunteer role would suit applicants that love animals and are committed to improving their welfare; people who wish to experience hands-on work with animals and want to learn about the care and health requirements for future work in the industry; and anyone looking for a worthwhile way to spend their time. It can be physically demanding and sometimes smelly, and you’ll be outside in winter and summer weather.  You might feel emotional about the animals you’re working with and may find this difficult, but ultimately the reward is that you’re making a huge, positive difference to their lives – and yours!

What are the benefits?

• Positively impacting the lives of many animals in care
• Animal handling experience with domestic animals including dogs, cats, puppies, kittens and also livestock (large and small), pocket pets and domestic birds
• Hands on training from our shelter team
• Opportunity to gain new skills and learn about the animal care industry
• Becoming part of a friendly and passionate new community

What are the tasks?

The Animal Care Assistant can be a very physical, hands-on volunteering role and every single task, no matter how big or small, makes a big difference to the animals in care. Although you do get time throughout the shift to interact with animals, a typical shift includes all of the below tasks:

• The daily cleaning of the animals' pens which involves removing dirty bedding, hosing or wiping out enclosures, sweeping and scooping up of poop, cleaning litter trays, and providing clean bedding and toys
• Hygiene control – ensuring appropriate sanitisation and hand-washing, and avoiding cross contamination – and ensuring that the animals remain stocked up with food, water, bedding and toys.
• Assisting with socialising, enrichment and exercise of animals in care - you will be trained by shelter staff before you can work independently with animals.
• Taking bins full of soiled linen/towels/bedding to the laundry and collecting clean bedding/towels etc to take back to your area.
• Assisting with general laundry duties as part of each shift, including loading dirty laundry into the machines, loading and/or taking clean washing out of the dryers, and folding all clean items.
• Assistance with ensuring the Animal Care Campus environment is presentable, and general tidying up.
• Following RSPCA philosophy of positive reinforcement with all animal interactions.

What skills and characteristics do I need?

• Confidence in working with domestic animals and/or willingness to learn more about how to work with animals in a shelter situation
• Able to cope with increased noise levels and have the ability to hear if an animals is in distress or giving warning signs of fear
• Be able to fulfil all of the above tasks independently
• Be physically fit (able to lift 10kg) and able to stand for long periods. This role can be very fast-paced, due to this our volunteers need to able to manage their own time effectively 
• A high level of manual dexterity with the ability to multitask
• Attention to detail and able to accurately follow instructions with the ability to comprehend these independently 
• Enjoy working in a team environment
• Excellent communication skills
• Hard working and committed to the RSPCA
  

To help potential volunteers to fully understand the role requirements, we have created the Essential Capabilities of an Animal Care Volunteer  document. Please read this before you apply to ensure you understand what we look for when reviewing applications. If an applicant is not able to meet these essential requirements, unfortunately, we are unable to progress their application any further.

When can I volunteer?

We are seeking reliable volunteers who will be able to commit to a minimum of 1 x four hour shift per week for a minimum of 3 months to ensure consistency and continuity with the animals. Due to the variety of animals we work with and the level of training involved, your first 3 months will be considered a probationary period. This is so we can ensure the role is a good fit for you and so we can ensure you feel confident with the tasks involved.

• Monday to Sunday Dog shifts (7.45am - 11:45am or 12:15pm - 4.30pm)
• Monday to Sunday Cat shifts (7.45am - 11:45am or 12:15pm - 4.30pm)
• Monday to Sunday Pocket Pet & Farmyard shifts (7:45am - 11:45am or 12:15pm - 4.30pm)

Please note - If you are applying for a role that involves working with Dogs or Cats, you will be required to attend a 'first day' training shift before you commence with your regular weekly shift. We currently run these training sessions every Tuesday and you will be automatically assigned to one of these once you confirm your onsite orientation date. 

Important Reminders:

Before handling animals at the RSPCA, please ensure you have an up-to-date Tetanus vaccination. Safety first!

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Shape Spaces for Paws & People!

What to expect

This rewarding volunteer role would suit applicants that wish to spend their spare time giving back to the local community and who enjoy being outdoors.
The role can vary in the type of work required. Jobs can include anything from general maintenance around the centre to working in the grounds doing mowing, whipper snipping, watering to keep our grounds looking good.

What are the benefits?

• Gain an understanding of a well-respected charity and be able to share this knowledge with others in order to help animals, enlighten people and change lives.

What skills and characteristics do I need?

• Gardening, handyperson or maintenance experience. When applying please highlight what part of the role you are interested in doing.
• Reliable, punctual, organised and professional.
• Able to work as a team member and individually.
• Need to be physically fit with the ability to lift 10kg when required.

When can I volunteer?

• This is a flexible role, Monday – Friday
• We ask for a weekly commitment of one shift a week.

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

RSPCA QLD Corporate Partnerships team are on the hunt for superstar volunteers to assist with the expanding Corporate Experience Program.

What to Expect

At RSPCA Queensland, we believe that humane education is the most powerful way to change people’s attitudes and behaviours towards animals. As a Corporate Experience Day Volunteer, you will work alongside our Partnerships Coordinator and assist participants with various tasks, such as creating enrichment for the animals and walking dogs. 

Tasks:

• Assist in supervising corporate participants and facilitating different activities across the shelter.
• Liaise and communicate with the Corporate Experience Program Officer, as well as setting up and packing down the day.
• Collect animals from their pens and return them as required.
• Answer questions about animal welfare and the work done by the RSPCA, and actively promote RSPCA principles and ideas.
• Host hospital and/or campus tours if comfortable (not a necessity).
• Follow RSPCA philosophy of positive reinforcement with all animal interactions.

Skills and Characteristics Needed:

• Strong animal handling skills, preferably dog handling skills, level 2 if possible or willingness to obtain.
• Confidence in working with domestic animals and/or willingness to learn more about working with animals in a shelter situation.
• Willingness to learn about our partnerships program.
• Excellent communication skills (this is an essential requirement)
• Physical fitness (able to lift 10kg) and ability to stand for long periods.
• Ability to think on your feet and handle a variety of general enquiries and situations.
• A passion for animal welfare and education, with excellent public speaking and presentation skills.

If you are interested in this rewarding opportunity, please email partnerships@rspcaqld.org.au for further details.  

When Can I Volunteer?

• We ask for a minimum commitment of one shift per week for at least three months.
• The weekly shifts are available between the hours of 8:15am - 4:30pm, Tuesday, Thursday or Friday.
• This role is located onsite at our Brisbane Animal Care Campus in Wacol.

How Can I Apply?

To apply, please complete the volunteer application form by clicking the 'fill in an application' button.

Please note, candidates may be asked to complete a short phone interview to discuss their experience and suitability for the role as part of the selection process.

Stack up Impact - Join Our Warehouse Crew!

In this volunteer role, you will assist with our online ordering process by carefully picking and packing the products that our customers have ordered. Your attention to detail will ensure that each order is correct and carefully packed, helping us maintain our high standards of service.

This role involves working in a supportive and friendly environment, where you’ll collaborate with a team of passionate individuals who are dedicated to making a positive impact on animals' lives. While you’ll be on your feet for some of the time and lifting and carrying items of varying weights, you’ll receive the support you need to feel comfortable in the role.

Key Responsibilities:

• Pick and pack products for online orders.
• Ensure accuracy and care in packing orders.
• Maintain safety standards in a warehouse environment.
• Contribute to the overall success of RSPCA Queensland’s mission

Shifts Available:

• Any Weekday from 9 am to 1 pm.
• Preferably Tuesday or Thursday!

Whether you're looking to gain new skills, connect with others in your community, or make a meaningful impact on the lives of animals, we welcome all volunteers! No prior experience required – just a willingness to learn and help make a difference.

Ready to start? Submit your application today and be a part of our dedicated team!

From Road to Recovery: Help Us Save Wildlife!

What to expect

This rewarding volunteer role would suit applicants who are passionate about Australia’s native wildlife and are committed to improving their welfare; people who wish to experience hands-on work with native animals and want to learn about the care and health requirements for future work in the industry.  This is a great opportunity for people who want to help the RSPCA rehabilitate animals and send them back to their natural habitat. You will be outside in winter and summer weather and sometimes driving in the challenging conditions Queensland can offer, but the reward is knowing you are making a difference to the quality of life of all the native animals in our care. Applicants must be over 25 years old.

What are the benefits?

• Opportunity to gain new skills and learn about our Australian wildlife
• Increased awareness of our native wildlife and the issues they face
• Native animal handling and identification skills
• Becoming part of a friendly new community

What are the tasks?

The position involves transporting wildlife patients as required and includes:

• Significant driving around the greater Brisbane/Gold Coast/Sunshine coast area, using an RSPCA vehicle.
• Collecting and transporting animals from vet clinics back to the Wacol wildlife hospital, or delivering animals to vet clinics for collection by carers.
• Releasing wildlife 
• Liaising with registered wildlife carers and delivering animals along with the relevant paperwork and medications to them.
• Educating members of the public about wildlife species when releasing them or when generally interacting with the public at the wildlife hospital.
• In between driving jobs if required, assist with sweeping and mopping floors, removing rubbish, washing animals’ water and food bowls, replacing food and water.
• Transferring animals between Currumbin Wildlife Hospital, Australia Zoo and the RSPCA Wildlife Hospital
• Communication with RSPCA Wildlife Hospital Staff
• Taking bins full of soiled linen/towels/bedding to the laundry and collecting clean bedding/towels etc to take back to the hospital.
• Undertake general laundry duties as part of each shift, including loading dirty laundry into the machines, loading and/or taking clean washing out of the dryers, and folding all clean items.

What skills and characteristics do I need?

• Confidence in working with a variety of animals, including reptiles
• Willingness to learn, wildlife knowledge or experience an advantage
• A clean driver’s licence is required, and the ability to use GPS to navigate to unfamiliar places
• Be physically fit (able to lift 10kg) and comfortable in a wide variety of outdoor situations
• Attention to detail and able to accurately follow instructions
• Enjoy working in a team environment
• Able to be flexible and adaptable
• Excellent communication skills

When can I volunteer?

We currently have the below vacancies:

Mondays: 8am-12pm, 9am-1pm, 1pm-5pm

Thursdays: 8am-12pm

Saturdays: 9am-1pm, 1pm-5pm

Sundays: 9am-1pm, 12pm-4pm

Please be aware that due to the nature of this role we ask you to be flexible to an extent with your shift time – it can be difficult to judge the length of a particular trip due to changeable traffic or weather conditions. We request a minimum commitment of 1 x four hour shift per week for a minimum of 3 months.  Orientation and animal training will be provided.

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Help Us Welcome Every Wild Guest

What to expect

This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Wildlife Hospital, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

• Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
• Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
• Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
• Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills

What are the tasks?

• Greeting members of the public and registered wildlife carers as they bring animals into the hospital
• Recording the details of incoming and outgoing animals
• Assisting staff with animal handling as required
• Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
• Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
• Answering general telephone enquiries from wildlife carers
• Other data entry tasks and general duties as required
• Assisting in other areas of the hospital if reception tasks are up to date

What skills and characteristics do I need?

• Reception volunteers must be over 18 years of age
• Excellent communication and customer service skills
  Confident, friendly nature and positive in meeting new people and making them feel welcome
• Prepared to be involved in some delicate and sometimes challenging situations
  Reliable, with the ability to work independently, take initiative and multitask
• Computer literate with a good knowledge of Microsoft Word and Excel
  Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

We currently have the below shifts available only:

Mondays: 8am-12:30pm, 4pm-8pm or 5pm-10pm

Fridays: 4pm-8pm or 5pm-10pm

Saturdays: 8am-12:30pm, 12:30pm-5pm, 4pm-8pm or 5pm-10pm
Sundays: 8am-12:30pm, 12:30pm-5pm, 4pm-8pm or 5pm-10pm

Orientation and animal training will be required.

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Step Into the Heart of Wildlife Rescue

What to expect

There are a number of vacancies available in our busy Wildlife Hospital with various shifts across week days and weekends.  This position would suit applicants that have an interest in our native wildlife and a commitment to learn about the daily care required for them; are dedicated to improving their welfare and would like to gain exposure to a native animal hospital environment. Applicants will be involved with cleaning and the daily care of native wildlife (eg birds, possums, lizards and turtles) that are currently in care. In line with wild animal rehabilitation practices, please note that handling of wildlife will be minimal.

These can be challenging roles as you may be faced with situations where animals are sick, uncomfortable or in pain.  You might feel emotional about the animals you’re working with and may find this difficult, but ultimately the reward is that you’re making a huge, positive difference to their lives – and yours!

Please note: we are unable to offer placements for vet nursing students; please contact your course provider.

What are the benefits?

• Close encounters with native Australian wildlife!
• Learning about native wildlife and domestic bird care and husbandry
• Opportunity to gain new skills and learn about the vet care industry
• Becoming part of a friendly new community

What are the tasks?

• Providing enrichment for domestic birds
• The daily cleaning of animal enclosures which involves removing used leaf and food, plus soiled newspaper and towels, and replacing with fresh supplies
• Assist with stock control and re-stocking of supplies where appropriate.
• Sweeping and mopping floors, removing rubbish, washing animals’ water and food bowls, replacing food and water.
• Hygiene control – this is critical as a shelter environment is a high-risk area for diseases, some of which are communicable to humans or your own pets.  This means ensuring appropriate sanitisation and hand-washing after handling animals or enclosures, use of appropriate personal protection equipment (PPE) such as gloves, gowns, etc, to prevent disease and avoid cross contamination.  
• Assistance with ensuring the hosptial environment and reception area is presentable, and general tidying up.
• Taking bins of soiled towels to the laundry and collecting clean towels etc to take back to your area.
• Undertake general laundry duties as part of each shift, including loading dirty laundry into the machines, loading and/or taking clean washing out of the dryers, and folding all clean items.
• Occasional minimal animal handling involved 

What skills and characteristics do I need?

• Confidence in working with animals
• Resilience – you will see and be required to care for animals with various illnesses or injuries and this can be confronting and upsetting
• Be able to work independently
• Be physically fit (able to lift 10kg) and able to stand for long periods
• Attention to detail and able to accurately follow instructions
• Enjoy working in a team environment
• Excellent communication skills
• Hard working and committed to the RSPCA

When can I volunteer?

• We currently have the following vacancies:
  • Tuesday - 12pm-4pm
  • Friday - 12pm-4pm
  • Saturday - 12pm-4pm
  • Sunday - 12pm-4pm
• Orientation and animal training will be provided.

If you could please specify in your application which shift you would ideally like to have, that would be much appreciated. 

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Support Recovery, One Animal at a Time!

Calling all wildlife enthusiasts and animal lovers!

Join our incredible team and embark on a rewarding adventure with Australia's native wildlife. If you're passionate about their well-being and eager to learn about their daily care, this is the perfect opportunity for you. Gain exposure to our native animal rehabilitation centre and make a real difference in the lives of our furry friends!

What to expect:

• Immerse yourself in the captivating world of native wildlife care.
• Embrace the challenge of caring for animals who may be sick or in discomfort.
• We understand it can be emotional, but the reward is priceless—you'll be making a positive impact on their lives and your own!
• Please note: Unfortunately, we are unable to offer placements for Vet nursing students. Please reach out to your course provider for alternative opportunities.

Benefits that will make your heart flutter:

• Up-close encounters with adorable native Australian wildlife!
• Learn invaluable skills in native wildlife care and husbandry.
• Explore the fascinating field of veterinary care.
• Become part of a friendly and supportive community that shares your passion.

Tasks that will make you feel like a wildlife superhero:

• Prepare delicious meals and provide enriching activities for our animal pals.
• Keep their enclosures squeaky clean.
• Channel your inner cleanliness guru—sweep, mop, and banish rubbish.
• Master hygiene control and follow sanitization protocols diligently.
• Help maintain a presentable clinic environment and reception area.
• Be a laundry legend—wash, fold, and collect clean bedding and towels.
• Assist with stock control and ensure supplies are always in check.

Skills and characteristics that will make you a superstar:

• Be confident or willing to learn about working with native wildlife in a rehabilitation centre.
• Show your independent spirit—we believe in your ability to shine.
• Flex those muscles! Physically fit individuals who can lift 10kg.
• Pay attention to the smallest details and follow instructions flawlessly.
• Enjoy working in a team environment and unleash your excellent communication skills.
• Roll up your sleeves and show us your dedication to the RSPCA's mission.

When can you make a difference?

We offer a range of shifts from Monday to Sunday. Our current roles we need to fill urgently are:

Dawn Shift (6:30am – 10:30am) Fridays and Saturdays
Morning Shift (8:30am – 12:30pm) Mondays and Thursdays
Midday Shift (10:00am – 2:00pm) Saturdays and Sundays
Afternoon Shift (1:30pm – 5:30pm) Thursdays and Sundays

Don't worry—we'll provide orientation and training in animal interaction, training, and husbandry.

Important Reminders:

An up-to-date Tetanus vaccination is mandatory before handling animals at the RSPCA.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Start Their Rescue Story at the Front Desk!

What to expect

This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

• Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
• Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
• Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
• Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills

What are the tasks?

• Greeting members of the public and registered wildlife carers as they bring animals into the hospital
• Recording the details of incoming and outgoing animals
• Assisting staff with animal handling as required
• Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
• Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
• Answering general telephone enquiries from wildlife carers
• Other data entry tasks and general duties as required
• Assisting in other areas of the hospital if reception tasks are up to date

What skills and characteristics do I need?

• Excellent communication and customer service skills
  Confident, friendly nature and positive in meeting new people and making them feel welcome
• Prepared to be involved in some delicate and sometimes challenging situations
  Reliable, with the ability to work independently, take initiative and multitask
• Computer literate with a good knowledge of Microsoft Word and Excel
  Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

Mornings 8am-12pm: Saturdays and Sundays

Afternoons12-4pm: Saturdays and Sundays

There is a lot to learn in this role so we request a minimum commitment of 1 x shift per week for a minimum of 3 months. Orientation and animal training will be required.

Important Reminders:

It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au