Volunteering with the RSPCA QLD


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Bundaberg

Volunteer at our Bundaberg Shelter and Experience the Joy of Making a Pawsitive Difference!

Volunteering at our Bundaberg Shelter is more than just spending time with animals. It's about creating meaningful connections, forging lifelong friendships, and becoming part of a compassionate community that shares your love for four-legged companions. You'll be surrounded by like-minded individuals who understand the profound impact that our furry friends can have on our lives—and how we, in turn, can change theirs.

Join us as we embark on this incredible journey together. Open your heart, ignite your passion, and let the power of unconditional love lead the way. The animals are waiting for you, ready to shower you with gratitude and affection.
Sign up today and be a hero in their eyes, and ours!

Volunteer Positions in Bundaberg

Reception Administration Assistant | Bundaberg

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What to expect

This rewarding role would suit applicants who are passionate about animal welfare, are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Bundaberg, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured animals.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

  • Opportunity to further develop skills and experience in administration and customer service.
  • Experience in the day-to-day operations of a busy animal shelter.
  • Being part of a team of enthusiastic, hardworking individuals who make a difference in the lives of animals every day.

What are the tasks?

  • Greeting members of the public as they enter the shelter.
  • Answering phone calls and customer enquiries.
  • Assisting staff with adoptions, surrenders and boarding bookings.
  • Various data entry tasks.
  • Ensuring the reception waiting area is kept clean and tidy at all times.
  • Other duties office duties as required.

What skills and characteristics do I need?

  • Excellent communication and customer service skills.
    Confident, friendly nature and positive in meeting new people and making them feel welcome
  • Prepared to be involved in some delicate and sometimes challenging situations
    Reliable, with the ability to work independently , take initiative and multitask
  • Computer literate with a good knowledge of Microsoft Word and Excel
    Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

Our current available shifts are:

  • Wednesday and Thursday 10am -2pm or 10am - 5pm
  • We request a minimum commitment of 1 x shift per week for a minimum of 3 months. 

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au 

 

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Wacol Animal Care Campus

As an animal welfare organisation, RSPCA Qld have a variety of different volunteer roles involving hands-on animal interaction.

These roles are incredibly rewarding, but be warned - keeping animals happy and healthy requires a lot of cleaning! It can be physically demanding, and we need assistance every day of the year - whether it's sunshine or rain, a public holiday or a weekday. Of course, it's not just cleaning; there's plenty of opportunities for enrichment activities too. 

Volunteer roles can involve working with:

  • Domestic animals (dogs, cats, pocket pets, or farmyard) at one of our Animal Care Centres
  • Domestic animals recovering from illness or medical procedures at the Domestic Hospital or clinic
  • Wildlife animals recovering or rehabilitating in preparation for release to the wild, or to a wildlife carer for further rehabilitation
  • Gardening & Maintenance
  • Administration Support and Department roles

If you're keen to volunteer in an animal care role, please have a look at our current vacancies and submit an application.

Animal Care & Shelter Support

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Wildlife

Join us in making a wild difference!
Volunteer at our Wildlife Hospital and unlock a world of opportunity. Discover the beauty of native wildlife, deepen your knowledge of daily care, and experience the rewarding environment of an animal hospital. With flexible shifts and a chance to spend time with an array of wild animals, this is your chance to contribute to their well-being. While it can be challenging, the immense satisfaction of transforming lives, both theirs and yours, makes it all worthwhile.

Please note that we are not currently accepting applications for our Wildlife Hospital based at Wacol. 

 

Wildlife Opportunities

Wildlife Reception | Wacol

What to expect

This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Wildlife Hospital, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

  • Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
  • Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
  • Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
  • Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills

What are the tasks?

  • Greeting members of the public and registered wildlife carers as they bring animals into the hospital
  • Recording the details of incoming and outgoing animals
  • Assisting staff with animal handling as required
  • Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
  • Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
  • Answering general telephone enquiries from wildlife carers
  • Other data entry tasks and general duties as required
  • Assisting in other areas of the hospital if reception tasks are up to date

What skills and characteristics do I need?

  • Reception volunteers must be over 18 years of age
  • Excellent communication and customer service skills
    Confident, friendly nature and positive in meeting new people and making them feel welcome
  • Prepared to be involved in some delicate and sometimes challenging situations
    Reliable, with the ability to work independently, take initiative and multitask
  • Computer literate with a good knowledge of Microsoft Word and Excel
    Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

We currently have the below shifts available only:

  • Monday: 8am-12:30pm, 12:30pm-5pm
  • Tuesday: 12:30pm-5pm
  • Wednesday: All day
  • Thursday: 12:30pm-5pm. 4pm-8pm or 5pm-10pm
  • Friday: 4pm-8pm or 5pm-10pm
  • Saturday: All day
  • Sunday: All day

There is a lot to learn in this role so we request a minimum commitment of 1 x shift per week for a minimum of 3 months. Orientation and animal training will be required.

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Wildlife Reception | Eumundi Wildlife Rehabilitation Centre

What to expect

This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

  • Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
  • Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
  • Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
  • Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills

What are the tasks?

  • Greeting members of the public and registered wildlife carers as they bring animals into the hospital
  • Recording the details of incoming and outgoing animals
  • Assisting staff with animal handling as required
  • Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
  • Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
  • Answering general telephone enquiries from wildlife carers
  • Other data entry tasks and general duties as required
  • Assisting in other areas of the hospital if reception tasks are up to date

What skills and characteristics do I need?

  • Excellent communication and customer service skills
    Confident, friendly nature and positive in meeting new people and making them feel welcome
  • Prepared to be involved in some delicate and sometimes challenging situations
    Reliable, with the ability to work independently, take initiative and multitask
  • Computer literate with a good knowledge of Microsoft Word and Excel
    Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

Mornings 8am-12pm: Sundays

Afternoons: 12-4pm: Monday, Wednesday, Thursday, Friday, Saturday, Sunday

There is a lot to learn in this role so we request a minimum commitment of 1 x shift per week for a minimum of 3 months. Orientation and animal training will be required.

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

Fill in an application

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