Op Shops & Retail
Ignite Change, Shop with Purpose, and Be a Hero!
Looking for a fulfilling way to make a difference in the lives of animals? Our Op Shops and World For Pets stores are calling for passionate individuals like you to join our cause! By shopping, volunteering, or donating, you can become a hero for the animals we care for and support their well-being.
🐾 Volunteer Opportunities: Are you an animal enthusiast with a flair for retail, customer service, or simply want to be part of a fantastic team?
Join our Op Shop family as an Op Shop Assistant or Op Shop Driver Assistant. Make a tangible impact while gaining valuable experience and creating unforgettable moments. All of our current volunteer vacancies are linked below, please have a look through and apply today!
🐾 Shop with Purpose: Discover amazing bargains and unique treasures while helping us raise crucial funds for over 50,000 animals we care for each year. Our Op Shops offer a wide range of clothing, homewares, accessories, and furniture. Your purchases directly support our mission of compassion.
Join the RSPCA movement today and be a catalyst for change! Click below to explore our Op Shop locations, discover volunteer opportunities, and make a meaningful impact on the lives of animals. Together, let's create a brighter future filled with love, compassion, and wagging tails.
Volunteer Positions Available
Join us in making a wild difference!
Volunteer at our Wildlife Hospital and unlock a world of opportunity. Discover the beauty of native wildlife, deepen your knowledge of daily care, and experience the rewarding environment of an animal hospital. With flexible shifts and a chance to spend time with an array of wild animals, this is your chance to contribute to their well-being. While it can be challenging, the immense satisfaction of transforming lives, both theirs and yours, makes it all worthwhile.
What to expect
This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills. In this role you will provide vital help to all creatures great and small by greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.
Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife. As such you will need to possess a certain level of resilience when handling these situations.
What are the benefits?
- Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
- Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
- Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
- Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills
What are the tasks?
- Greeting members of the public and registered wildlife carers as they bring animals into the hospital
- Recording the details of incoming and outgoing animals
- Assisting staff with animal handling as required
- Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
- Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
- Answering general telephone enquiries from wildlife carers
- Other data entry tasks and general duties as required
- Assisting in other areas of the hospital if reception tasks are up to date
What skills and characteristics do I need?
- Excellent communication and customer service skills
Confident, friendly nature and positive in meeting new people and making them feel welcome
- Prepared to be involved in some delicate and sometimes challenging situations
Reliable, with the ability to work independently, take initiative and multitask
- Computer literate with a good knowledge of Microsoft Word and Excel
Willingness to learn handling techniques and housing requirements for incoming animals
When can I volunteer?
Mornings 8am-12pm: Sundays
Afternoons: 12-4pm: Monday, Wednesday, Thursday, Friday, Saturday, Sunday
There is a lot to learn in this role so we request a minimum commitment of 1 x shift per week for a minimum of 3 months. Orientation and animal training will be required.
PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.
For further information, please contact our Brisbane Volunteer Coordinator on 3426 9915 or email@example.com, or fill in the application below.