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Op Shops & Retail

Ignite Change, Shop with Purpose, and Be a Hero!

Looking for a fulfilling way to make a difference in the lives of animals? Our Op Shops and World For Pets stores are calling for passionate individuals like you to join our cause! By shopping, volunteering, or donating, you can become a hero for the animals we care for and support their well-being.

Volunteer Opportunities: Are you an animal enthusiast with a flair for retail, customer service, or simply want to be part of a fantastic team?
Join our Op Shop family as an Op Shop Assistant or Op Shop Driver Assistant. Make a tangible impact while gaining valuable experience and creating unforgettable moments. All of our current volunteer vacancies are linked below. Please have a look through and apply today!

Shop with Purpose: Discover amazing bargains and unique treasures while helping us raise crucial funds for over 50,000 animals we care for each year. Our Op Shops offer a wide range of clothing, homewares, accessories, and furniture. Your purchases directly support our mission of compassion.

Join the RSPCA movement today and be a catalyst for change! Click below to explore our Op Shop locations, discover volunteer opportunities, and make a meaningful impact on the lives of animals. Together, let's create a brighter future filled with love, compassion, and wagging tails.

Volunteer Positions Available

Wacol Animal Care Campus

Volunteer at our Wacol Shelter and Experience the Joy of Making a Pawsitive Difference!

At RSPCA Qld, we offer a range of volunteer roles that put you right at the heart of animal care. From hands-on work with dogs, cats, and farmyard friends to helping behind the scenes, there’s something for everyone.

These roles are rewarding—but they’re not all cuddles! Keeping animals happy and healthy means plenty of cleaning and physical work. Rain or shine, weekday or public holiday, we need dedicated volunteers every single day.

If you're keen to volunteer in an animal care role, please have a look at our current vacancies below and submit an application.

Due to high demand, some of our Volunteer roles, including Animal Care. are currently closed to new applications.
Please check back on this page regularly — we will reopen applications as soon as placements become available.

Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).

Orientation dates are currently only being held on Mondays, due to staff constraints. We understand how this may affect your ability to begin volunteering and apologise that we can not open weekends up at this stage.

Animal Care & Shelter Support

Fundraising Supporter Experience Volunteer | Wacol

Make a Real Impact for Animals in Need

What to expect

Are you passionate about animals and dedicated to their welfare? Are you looking for a rewarding volunteer role where you can make a difference and support the RSPCA in achieving its goals? If so, we have an exciting opportunity for you to join our Supporter Experience (Fundraising) team and provide vital help to animals in need. Supporter Experience volunteers enjoy a variety of tasks, and the choice is yours; from administration and customer service to community fundraising and events. There is something for everyone!

What are the benefits?

🏥 Use your valuable skills and experience to support the RSPCA and give back to

🧑‍ Gain valuable skills and experience in administration while further developing your customer service abilities 📚 Gain experience the daytoday operations of a busy Fundraising team-to-day operations of a busy Fundraising team

🤝 Be part of a supportive team of enthusiastic, hardworking individuals who will help you grow and learn

🐾 Office Foster Cat

What are the tasks?

☎️ Answering phone calls and responding to supporter enquiries ⌨️ Completing a variety of data entry tasks 📝 Update and cleanse supporter details on the CRM database

💌 Help with the fulfillment of fundraising packs

🙋 Assist with planning and administration for key fundraising events and campaigns

🎪 Assist with RSPCA QLD’s presence at events, engaging with supporters and assisting in event set up and pack down

💰 Arrange collection of donation boxes

What skills and characteristics do I need?

💕 Passionate about the RSPCA and animal welfare

🗣️ Excellent communication and customer service skills

🏅 Professionalism, confidentiality

😊 A confident, friendly and positive nature, making people feel welcome

🤍 Willingness to support people through delicate and sometimes challenging situations

✅ Reliable, with the ability to work independently, take initiative and multitask

💻 High-level computer skills, including experience with Excel and data entry

🐾 Willingness to learn

🔞 Be over 18 years of age

✅ For tasks that require driving an RSPCA vehicle, applicants must hold a current manual driver's license, have sound driving ability, be confident in heavy traffic and all-weather conditions, and be physically fit (able to lift 10kg).

When can I volunteer?

We have the following available shifts on the roster to choose from;

📅Mondays (weekly) : 10am – 2pm, 1pm – 4pm

📅Tuesdays (weekly) : 1pm – 4pm

📅Thursdays (fortnightly) : 1pm – 4pm

⏳ We request a minimum commitment of 1 x shift per week for a minimum of 3 months. The only exception is Thursdays where we require a fortnightly commitment.

Full orientation and training is provided.

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

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