Volunteering with the RSPCA QLD


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Op Shops & Retail

Ignite Change, Shop with Purpose, and Be a Hero!

 

Looking for a fulfilling way to make a difference in the lives of animals? Our Op Shops and World For Pets stores are calling for passionate individuals like you to join our cause! By shopping, volunteering, or donating, you can become a hero for the animals we care for and support their well-being.

🐾 Volunteer Opportunities: Are you an animal enthusiast with a flair for retail, customer service, or simply want to be part of a fantastic team?
Join our Op Shop family as an Op Shop Assistant or Op Shop Driver Assistant. Make a tangible impact while gaining valuable experience and creating unforgettable moments. All of our current volunteer vacancies are linked below, please have a look through and apply today!

🐾 Shop with Purpose: Discover amazing bargains and unique treasures while helping us raise crucial funds for over 50,000 animals we care for each year. Our Op Shops offer a wide range of clothing, homewares, accessories, and furniture. Your purchases directly support our mission of compassion.

Join the RSPCA movement today and be a catalyst for change! Click below to explore our Op Shop locations, discover volunteer opportunities, and make a meaningful impact on the lives of animals. Together, let's create a brighter future filled with love, compassion, and wagging tails.

Volunteer Positions Available

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Rescue

Currently recruiting volunteers for Townsville and Toowoomba!

Answer the Call of Compassion: Unleash Your Heroic Spirit with RSPCA QLD's Inspectorate & Rescue Team!

Embark on a heroic journey that will touch your soul! Join our Inspectorate & Rescue team and become a lifeline for animals in need. In 2022 alone, a staggering 28,177 creatures received our life-saving assistance through our dedicated Rescue Units. Among them, an astonishing 77% were the magnificent treasures of Australian wildlife—our native birds, possums, koalas, kangaroos, and wallabies.As a Rescue Unit Driver or Rescue Unit Assistant volunteer, you'll be at the forefront of these daring missions, making a tangible impact on the lives of animals in distress.

If being out on the road and rescuing animals is appealing to you, the Rescue Unit Driver or Rescue Unit Assistant volunteer roles might suit you! These roles are also perfectly suited to people who want to volunteer together, such as teaming up with a friend or partner. 

 

Volunteer Positions Available

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Wacol Animal Care Campus

As an animal welfare organisation, RSPCA Qld have a variety of different volunteer roles involving hands-on animal interaction.

These roles are incredibly rewarding, but be warned - keeping animals happy and healthy requires a lot of cleaning! It can be physically demanding, and we need assistance every day of the year - whether it's sunshine or rain, a public holiday or a weekday. Of course, it's not just cleaning; there's plenty of opportunities for enrichment activities too. 

Volunteer roles can involve working with:

  • Domestic animals (dogs, cats, pocket pets, or farmyard) at one of our Animal Care Centres
  • Domestic animals recovering from illness or medical procedures at the Domestic Hospital or clinic
  • Wildlife animals recovering or rehabilitating in preparation for release to the wild, or to a wildlife carer for further rehabilitation
  • Gardening & Maintenance
  • Administration Support and Department roles

If you're keen to volunteer in an animal care role, please have a look at our current vacancies below and submit an application. Please also read the important information box below before you apply.

Volunteer Applications – Important Information - Read before applying

At present, we are unable to accommodate volunteers who require the support of a support worker due to current program capacity.

To ensure a safe and supported experience for all, applicants must be able to perform their volunteer role independently. Applications that do not meet this requirement, or fail to disclose the need for support, will not be accepted at this time.

Please note we are unable to provide work experience or offer any student placements (exceptions being placements organised through university or tertiary programs).

Animal Care & Shelter Support

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Wildlife

Join us in making a wild difference!
Volunteer at our Wildlife Hospital and unlock a world of opportunity. Discover the beauty of native wildlife, deepen your knowledge of daily care, and experience the rewarding environment of an animal hospital. With flexible shifts and a chance to spend time with an array of wild animals, this is your chance to contribute to their well-being. While it can be challenging, the immense satisfaction of transforming lives, both theirs and yours, makes it all worthwhile.

 

Wildlife Opportunities

Wildlife Reception | Wacol

What to expect

This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Wildlife Hospital, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

  • Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
  • Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
  • Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
  • Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills

What are the tasks?

  • Greeting members of the public and registered wildlife carers as they bring animals into the hospital
  • Recording the details of incoming and outgoing animals
  • Assisting staff with animal handling as required
  • Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
  • Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
  • Answering general telephone enquiries from wildlife carers
  • Other data entry tasks and general duties as required
  • Assisting in other areas of the hospital if reception tasks are up to date

What skills and characteristics do I need?

  • Reception volunteers must be over 18 years of age
  • Excellent communication and customer service skills
    Confident, friendly nature and positive in meeting new people and making them feel welcome
  • Prepared to be involved in some delicate and sometimes challenging situations
    Reliable, with the ability to work independently, take initiative and multitask
  • Computer literate with a good knowledge of Microsoft Word and Excel
    Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

We currently have the below shifts available only:

Mondays: 8am-12:30pm, 4pm-8pm or 5pm-10pm

Fridays: 4pm-8pm or 5pm-10pm

Saturdays: 8am-12:30pm, 12:30pm-5pm, 4pm-8pm or 5pm-10pm
Sundays: 8am-12:30pm, 12:30pm-5pm, 4pm-8pm or 5pm-10pm

Orientation and animal training will be required.

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

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