Volunteering with the RSPCA QLD

What to expect

This rewarding role would suit applicants who are passionate about animal welfare, are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by being the ‘face’ of the RSPCA Bundaberg, greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured animals.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

• Opportunity to further develop skills and experience in administration and customer service.
• Experience in the day-to-day operations of a busy animal shelter.
• Being part of a team of enthusiastic, hardworking individuals who make a difference in the lives of animals every day.

What are the tasks?

• Greeting members of the public as they enter the shelter.
• Answering phone calls and customer enquiries.
• Assisting staff with adoptions, surrenders and boarding bookings.
• Various data entry tasks.
• Ensuring the reception waiting area is kept clean and tidy at all times.
• Other duties office duties as required.

What skills and characteristics do I need?

• Excellent communication and customer service skills.
  Confident, friendly nature and positive in meeting new people and making them feel welcome
• Prepared to be involved in some delicate and sometimes challenging situations
  Reliable, with the ability to work independently , take initiative and multitask
• Computer literate with a good knowledge of Microsoft Word and Excel
  Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

Our current available shifts are:

• Wednesday and Thursday 10am -2pm or 10am - 5pm. 

• We request a minimum commitment of 1 x shift per week for a minimum of 3 months. 

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up-to-date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au 

What to expect

This rewarding volunteer role would suit applicants that wish to spend their spare time giving back to the local community and who enjoy being outdoors.

The role can vary in the type of work required. Jobs can include anything from general maintenance around the centre to working in the grounds doing mowing, whipper snipping, watering to keep our grounds looking good.

What are the benefits?

• Gain an understanding of a well-respected charity and be able to share this knowledge with others in order to help animals, enlighten people and change lives.
  

What skills and characteristics do I need?

• Gardening, handyperson or maintenance experience. When applying please highlight what part of the role you are interested in doing.
• Reliable, punctual, organised and professional.
• Able to work as a team member and individually.
• Need to be physically fit with the ability to lift 10kg when required.
  
  

When can I volunteer?

• This is a flexible role, Monday – Friday

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au

What to expect

This rewarding volunteer role would suit applicants that wish to spend their spare time giving back to the local community and who enjoy being outdoors.

The role can vary in the type of work required. Jobs can include anything from general maintenance around the centre to working in the grounds doing mowing, whipper snipping, watering to keep our grounds looking good.

What are the benefits?

• Gain an understanding of a well-respected charity and be able to share this knowledge with others in order to help animals, enlighten people and change lives.

What skills and characteristics do I need?

• Gardening, handyperson or maintenance experience. When applying please highlight what part of the role you are interested in doing.
• Reliable, punctual, organised and professional.
• Able to work as a team member and individually.
• Need to be physically fit with the ability to lift 10kg when required.

When can I volunteer?

• This is a flexible role, Monday – Sunday 8.30am - 5pm.
• We ask for a weekly commitment of one shift a week for a minimum of 3 months.

PLEASE NOTE: It is also a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

What to expect

This rewarding role would suit applicants who are passionate about Australian wildlife and dedicated to improving their welfare, who are outgoing and enjoy meeting new people, and have great computer and administration skills.  In this role you will provide vital help to all creatures great and small by greeting people as they bring animals in, entering critical data onto the RSPCA systems, answering telephone calls from wildlife carers, local vet surgeries and other RSPCA departments, and other general administrative tasks as required.

Please note: In this role, you will be the first point of call for members of the public, staff and volunteers bringing in injured or deceased wildlife.  As such you will need to possess a certain level of resilience when handling these situations.

What are the benefits?

• Opportunity to gain skills and experience with various administration responsibilities and further develop your customer service skills
• Experience in the day to day operations of a busy Wildlife veterinary clinic, including the opportunity to get an up-close look at a wide range of species from common animals to endangered species
• Learning more about Australian wildlife, including learning species ID techniques and natural behaviours
• Being part of a team of enthusiastic, hardworking individuals who will support you in learning new skills

What are the tasks?

• Greeting members of the public and registered wildlife carers as they bring animals into the hospital
• Recording the details of incoming and outgoing animals
• Assisting staff with animal handling as required
• Ensuring the reception waiting area and consult rooms are kept clean and tidy at all times
• Liaising with wildlife carers regarding the placement of injured/juvenile animals, birds and reptiles
• Answering general telephone enquiries from wildlife carers
• Other data entry tasks and general duties as required
• Assisting in other areas of the hospital if reception tasks are up to date

What skills and characteristics do I need?

• Excellent communication and customer service skills
  Confident, friendly nature and positive in meeting new people and making them feel welcome
• Prepared to be involved in some delicate and sometimes challenging situations
  Reliable, with the ability to work independently, take initiative and multitask
• Computer literate with a good knowledge of Microsoft Word and Excel
  Willingness to learn handling techniques and housing requirements for incoming animals

When can I volunteer?

Mornings 8am-12pm: Saturdays and Sundays

Afternoons12-4pm: Saturdays and Sundays

There is a lot to learn in this role so we request a minimum commitment of 1 x shift per week for a minimum of 3 months. Orientation and animal training will be required.

PLEASE NOTE: It is a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.

If you are ready to join the RSPCA Qld team, please click "Fill in an application" above. For further information, please contact us at volunteering@rspcaqld.org.au