Location: Remote (Work from Home)
Time Commitment: Flexible; events run at a variety of times including Mondays, Wednesdays, Saturdays, and Sundays at 10 AM and other monthly events (weekends/evenings).
Minimum Age: 18+

About Us:
The Harry Edwards Healing Sanctuary is a charitable organisation dedicated to holistic healing and well-being. We offer both in-person and online healing events, ensuring accessibility to all.

Role Overview:
We’re looking for tech-savvy volunteers to help run our live online healing events via Zoom and Facebook Live. You’ll ensure smooth streaming, support hosts, and troubleshoot technical issues. No prior experience in healing is needed—just a passion for helping and a knack for technology!

What You’ll Do:

• Set up and manage Zoom meetings and Facebook Live sessions
• Provide real-time technical support during live events
• Monitor audio, video, and streaming quality
• Save and organise event recordings for future use

Skills & Requirements:

• Confidence using Zoom and Facebook Live (training provided)
• Ability to problem-solve technical issues quickly
• Clear communication skills to support event hosts
• Reliability and attention to detail

What We Offer:

• Full training and support from our friendly team
• The chance to be part of a meaningful cause
• Flexible volunteering you can do from home
• A great way to develop tech and event production skills

Interested?
We’d love to hear from you! 

Join us in bringing healing to more people, wherever they are!

What will I do?

· Our community engagement volunteers attend community events and fairs to talk to local people about the work of Healthwatch Surrey.

· They also meet local people through engagements arranged by Healthwatch Surrey. They listen to what local people have to say about health and care services, and accurately record their views, both good and bad. They signpost people to other organisations that can help them where necessary.

· Volunteers help us to identify local community groups such as carers groups, veterans’ groups and faith groups who are meeting in Surrey. They inform our Volunteer and Engagement Officer about these, who will contact the group and arrange a suitable time for us to attend and listen to people’s experiences.

How does this make a difference?

Healthwatch Surrey work closely with the Care Quality Commission, Surrey County Council, and those planning and delivering NHS services in Surrey to provide feedback from patients, escalate concerns and work to improve services based on the feedback our volunteers have listened to. We particularly want to hear from communities especially at risk of health inequalities to ensure everyone has a say in the care they receive.

This role will suit someone who:

· Is interested in health and social care

· Enjoys talking to people and is a good listener

· Has a caring attitude

· Enjoys working as part of a team

· Is organised and reliable

We would especially like to hear from you if you are already linked up with voluntary, community and/or faith groups in Surrey.

Where will I be volunteering?

Our volunteers go to a range of places throughout including hospitals, care homes, GP surgeries and other community settings in their local area to hear their views. You are able to stay local to your home, or if you don’t mind travelling then you can attend engagements in other areas of Surrey as well.

Will my expenses be paid?

We reimburse volunteers for travel expenses including petrol.

What time commitment will I be expected to make?

Volunteering with us is flexible and it is your choice how often you come out with us on engagement. Our volunteers typically give 2 to 3 mornings or afternoons a month, however you can give more or less of your time if you wish.

Some community groups may meet evenings and weekends and you can go to these if they fit in better with other commitments.

What training will I need?

Online training in safeguarding and GDPR will be provided for this role, which can be taken at a convenient time for you. You will also be supported by a member of our team at each engagement, as well as receiving ongoing support from our Volunteer and Engagement Officer.

Additional training and support may be offered depending on what type of engagement events you volunteer for.

What will I be doing?

Our volunteer reading panel are home based, and work off their own laptop/PC by doing the following:

• prepare our Healthwatch Surrey reps for attendance at meetings by reading papers in advance and providing a summary; and to provide a lay/public perspective on communications materials - whether produced by us or by external organisations that have asked for our input.
• Look at quality accounts annually for each NHS trust before publication and feedback any changes that need to be made
• Review new and existing leaflets for NHS and other health and social care organisations

Some examples of what you would look out for are:

• Is the language used jargon-free and accessible?
• Does it make clear how any proposed changes will impact service users and their diverse needs?
• Is it clear how this will be communicated to communities including those under-represented?
• Do you have any suggestions on how to improve the materials?

How does this make a difference?

Healthwatch Surrey work closely with the Care Quality Commission, Surrey County Council, and those planning and delivering NHS services in Surrey to provide feedback from patients, escalate concerns and work to improve services based on the feedback our volunteers have listened to. W

This role will suit someone who:

• Is happy working from home.
• Is interested in health and social care
• Is organised and reliable

What time commitment will I be expected to make?

Literature is sent to us periodically - sometimes there is a lot at one time, other times there isn't much at all. There isn't an expectation for our reading panel volunteers to review everything, only those items that you can fit into your schedule.

What training will I need?

Online training in safeguarding and GDPR will be provided for this role, which can be taken at a convenient time for you. You will also receive ongoing support from our Volunteer and Engagement Officer, which may include briefings for specific projects.

Treasurer for Mediation Surrey

We are looking for a Treasurer to join our committed team as a Board member and Trustee of Mediation Surrey. The role is voluntary and reports to the Chair. 

On an on-going basis the Treasurer will be responsible for:

• The financial and accounting policy of the Charity
• Playing a leading role on the Board on issues such as strategy, financing and risk management
• Working with the DOS in the production and Board approval of the Annual Budget (approx. £200,000) and its monitoring thereafter
• Liaise with the Funding Trustee on the financing strategy of the Charity
• Monitor and approval of expense payments submitted by the DOS
• Maintain up to date financial records and quarterly summary accounts
• Oversee production of year end accounts for the annual AGM

Skills required:

Ideally the candidate will have worked at a senior level in an organisation, have good communication and interpersonal skills, have a basic working knowledge of accounting/finance and knowledge of Excel/accounting software.

Time commitment

The position will require a regular time commitment of approximately 10 hours per month.

Mediation Surrey provides an important public service to the residents of Surrey. It is largely funded by the Police, local, borough and County Councils and Housing Associations because of the complementary role it plays in helping these organisations to attain their goals. Specifically, community mediation helps solve neighbourhood disputes and issues of anti-social behaviour before they can escalate into more serious problems. Intergenerational mediation helps solve family disputes, typically between a teenager and their parents, before it becomes an issue for social services. Support coaching builds resilience in victims of anti-social behaviour to help them cope with the situation. 

The Treasurer plays an important role in ensuring that the organisation is run in a professional and transparent way. They will also have the opportunity to fully contribute to the strategy of the Charity and the growth in its services.

Objectives

Mediation Surrey is a Charitable Incorporated Organisation (CIO) established for the purpose of minimising the mental, physical and social impact of interpersonal conflict and anti-social behaviour on the residents of Surrey through building improved resilience, communication and understanding, to help them cope with, prevent or resolve disputes.

It does this by offering free services for community mediation, intergenerational mediation and victim support coaching from over 100 trained volunteer mediators and coaches.

In addition, Mediation Surrey offers an affordable Family Mediation service for divorcing or separating couples.

Mediation Surrey employs 6 part time staff, led by a Director of Services (DOS), to run the operations of the charity.

Mediation Surrey provides an important public service to the residents of Surrey. It is largely funded by the Police, local, borough and County Councils and Housing Associations because of the complementary role it plays in helping these organisations to attain their goals. Specifically, community mediation helps solve neighbourhood disputes and issues of anti-social behaviour before they can escalate into more serious problems. Intergenerational mediation helps solve family disputes, typically between a teenager and their parents, before it becomes an issue for social services. Support coaching builds resilience in victims of anti-social behaviour to help them cope with the situation. 

Please complete our volunteer application form via the link below.  If you would like further information please contact Helen McGowan on the following email helenm@mediationsurrey.org 

https://forms.volunteero.org/view/cf05c638-17ce-4fa8-afd4-8575777644a9

Support Coaching for those affected by Anti-Social Behaviour (ASB)

A rewarding volunteer opportunity for volunteer coaches

About the Role

At Mediation Surrey, with funding from the Office of the Police and Crime Commissioner, we offer a supportive coaching service for those impacted by Anti-Social Behaviour (ASB) and those facing challenges with their neighbours. Since launching in 2017, our service has grown steadily to meet the increasing demand, and we’re now looking for compassionate, capable volunteers to join us.

How it Works

Our service provides clients with coaching that’s tailored to their needs. After our casework team completes an initial phone assessment to ensure that we are the appropriate service to meet the client’s support needs, coaches typically offer one to three coaching sessions, each lasting around an hour. These sessions are scheduled at times that work for both you and the client, providing the flexibility you need to support them in the best way possible.

Training and Support

We understand the importance of feeling prepared and supported when working with clients affected by ASB and other challenges, so all our volunteer coaches receive comprehensive in-house training before taking on cases. You’ll also have access to peer support groups, two supervision sessions each year, and additional training opportunities throughout the year to help you grow your skills.

What We’re Looking For

We’re seeking people who want to make a difference by volunteering their time and expertise.

Ideally, you will:

• Have experience working with vulnerable adults or in other high-stress situations
• Be skilled at recognising and navigating strong emotions, both at the surface and below
• Encourage clients to create their own solutions while taking ownership of their situation
• Commit to supporting at least 6 clients a year, helping us meet the growing demand and allowing you to build your coaching confidence
• Attend regular supervision sessions and continue your ongoing development with us

If you’re passionate about helping others and want to make a positive impact, we’d love to hear from you.  Please complete our volunteer application form via the link below.  If you would like further information please contact Helen McGowan on the following email helenm@mediationsurrey.org 

https://forms.volunteero.org/view/cf05c638-17ce-4fa8-afd4-8575777644a9