Working hours:   ½ day per week- on average.                                                         

Reporting to:     Outreach Coordinator

Location:              Surrey                                     

Main Duties:  

Visiting Older People at home to assist with filling out forms including; Attendance Allowance and Blue Badges.

The role is supported by the Information and Advice team with full training on all benefits for older people.

Desirable Skills:

• Empathy with concerns of older people
• Patience and good listening skills
• Good communication and literacy skills         
• Self motivated                                 
• Ability to work independently and as part of a team
• A commitment to working within the boundaries of Age UK

 Expenses:  All travel expenses are reimbursed.

For further information please click on the Fill in an Application button.  

(Ash, Cranleigh, Farnham, Godalming, Guildford, Haslemere, Mole Valley)

VOLUNTEER ROLE: Check in and Chat Volunteer

As people get older, some may find they spend more time on their own. This can sometimes feel lonely, boring and lacking in social interaction.

Our volunteer Check in and Chat service is for older people so they can enjoy chatting with someone over the phone, all from the comfort of their home with a weekly 30-minute chat at a time which suits both volunteer and older person.

You will be matched with a person who has similar interests to you.

As a Check in and Chat volunteer you can make a difference to the wellbeing of an older person's life.

Hours: 30 minutes a week at your convenience at an agreed time with your elderly telephone friend

Supported by: Befriending Team

Location: Surrey

Main Duties: Making time for a 30-minute call at a mutually agreed day and time each week. Being kind and respectful to your telephone friend. A commitment to volunteering with us for several months or longer Agreeing to our volunteer terms and conditions.

Personal Qualities: You enjoy a good phone call You have patience, empathy and understanding

Skills: Excellent listening skills Have empathy for older people The ability to value and respect others’ opinions and beliefs

References/ID: The role requires two references. Please provide a copy (or equivalent) of your photo-driving license (or equivalent) via scan/i-photo with your volunteer registration form via email to Volunteer Lead / Volunteer@ for minimal ID purposes.

To find out more, click on the "Fill in an Application" box and I will get back to you.

Debra

Clockhouse Volunteers Role Profile – Clockhouse Café Volunteer

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have 50% Discount on meals at the Clockhouse:

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will be invited to an online Induction with Age UK Surrey

Please click on the “Fill in an Application Form” box to register your interest

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have 50% Discount on meals at the Clockhouse:

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will fully registered be invited to an Induction with Age UK Surrey and be part of our volunteer team

Please click on “Fill in an Application Form” to register your interest

VOLUNTEER ROLE 

Title: Dementia Support Volunteer

Hours:  Tuesday mornings 10am – 12.15  Tuesday afternoons 12.30 – 3pm. (Mytchett Centre)

            Thursday 10.30am - 12.15 (Japonica Court)

Supported by: Dementia Outreach Worker - Beverley Caldwell

Locations:

The Mytchett Centre, 140 Mytchett Road, Camberley, GU16 6AA 

The Benson Room, Japonica Court, Shawfield Road, Ash, Guildford GU12 6QU          

Main Duties:

Morning - Assisting Dementia Outreach Worker to facilitate a Memory Lane session for people living with dementia or mild cognitive impairment (sessions to help maintain memory and mental functioning), this could involve helping with a range of activities such as art, music and reminiscence. Making tea & coffee.

Afternoon – Assisting Dementia Outreach Worker to facilitate group activity attended by people living with dementia or mild cognitive impairment and their carers – activities could range from quizzes to bingo to arts and crafts. Making tea & coffee.

Training would be ‘on the job’ learning and specialist Dementia training if necessary; online DBS registration with Age UK Surrey will be provided at no cost.

Personal Qualities:     

Patience with older people

Good communication skills

Empathy with older people

Compassionate towards others

Are Reliable and Adaptable

Skills Desirable:

Organised

Resourceful

Creative

Some experience with dementia or older people would be desirable but not essential.

Transport and Expenses

Unless located in walking distance then your own transport will be needed to get to The Mytchett Centre or Japonica Court. Transport expenses will be reimbursed (keep receipts / record mileage)

Enquiries to: volunteer@ageuksurrey.org.uk or fill out online volunteer registration form:

https://www.ageuk.org.uk/surrey/get-involved/volunteer/volunteer-registration-form/

Volunteer Driver Role Description

In this vital role supporting our communities, you would use your own vehicle to take up to 3 passengers to a range of different appointments in Guildford and occasionally, further afield. You will be working with adults some of whom may be considered vulnerable, so a firm commitment to safeguarding is essential. You will need to agree to a DBS check for Adults with a request for a check against the barred lists. We will also need you to provide two references as part of our Safer Recruitment process.

A responsible attitude is vital along with a good driving record. Your vehicle should be presentable, fully insured (with a MOT where applicable), road legal and well maintained.

You will receive mileage expenses based on the mileage that you travel from and back to your home at 45p per mile. 

You will live within 3 miles of the town centre.

Location

The volunteering will take place in Guildford and occasionally beyond, but you decide when and where you are happy to drive to. It's that flexible.

Volunteer Tasks and Responsibilities:

• happy to be contacted by our appointments co-ordinator regarding journey requests we have received – this could include via WhatsApp messaging - all during weekday office hours.

• being prompt and on time for all pick-ups and drop-offs

• being courteous, friendly and professional at all times

• having a conversation and listening to passenger stories.

• contacting Care for Guildford if you have any questions or concerns.

• letting Care for Guildford know, as soon as possible, if you can no longer undertake a journey

• immediately feeding back any Safeguarding concerns to us

• cash handling with passengers that make a donation towards the cost of their journey

• completing accurate expense claims, submitted on a regular basis. Assistance is available if required.

Time Commitment

This is a fully flexible role, supporting a wide range of passenger journeys. We provide journeys 5 days a week but it is completely up to you when you volunteer and how often. Some of our volunteers only manage to make one trip a month which is not a problem. We will work around you.

We do not charge you for any of the training.

Volunteer Specification

We ask that volunteers are:

• caring, considerate, patient and understanding

• flexible, reliable and helpful

• confident in engaging with all kinds of people in a friendly manner

• want to help people

• able to comply with all policies and procedures in every aspect of the role

Recruitment, Support and Training

All volunteers will be asked to:

• participate in an interview with one of our Trustees

• agree to a DBS check being carried out by us

• participate in any training arranged by Care for Guildford

If you love driving, want to help others in a way that fits in with your other commitments, this role could be for you. Please click below to be taken to our online application form. If you have any questions, please do not hesitate to call our team on 01483 566635

What we do…

At Care for Guildford, we operate a shopping service for local housebound residents, mostly older people, who are unable to shop for themselves,. This is only made possible thanks to our team of volunteer shoppers. During 2023, we helped an average of 13 clients living in and around the town, making over 600 shopping trips.

If you love helping others and want to make a difference in the lives of housebound people in your community, this role may suit you.

Volunteer Shopper Role Description

In this vital role you will, not only help clients stay independent and well by doing their shopping, but also enrich your own life with new experiences and friendships.

You will either go shopping for them or you may be asked to arrange and collect online orders and drop them off at their homes. You will be working with adults some of whom may be considered vulnerable, so a firm commitment to safeguarding is essential. You will need to agree to an enhanced DBS check for Adults with a request for a check against the barred lists. We will also need you to provide two references as part of our Safer Recruitment process.

A responsible and caring attitude is vital along with access to a vehicle.

You will receive mileage expenses based on the mileage that you travel from and back to your home at 45p per mile.

Location

The volunteering will take place within a 2 mile radius of Guildford town centre.

Volunteer Tasks and Responsibilities:

• happy to be contacted by our shopping co-ordinator regarding shopping requests we have received - all during weekday office hours.

• being courteous, friendly and professional at all times

• agreeing the shopping list with Client

• go shopping for a Client either in person or using online shopping facilities and drop the shopping off at the Clients home

• letting Care for Guildford know, as soon as possible, if you can no longer undertake a shopping request

• immediately feeding back any Safeguarding concerns to us

• cash handling in some cases with Clients who wish to pay for their shopping in this way

• keeping accurate records

• completing accurate expense claims, submitted on a regular basis.

Time Commitment

The time commitment varies depending on the needs of the person you are matched with and your availability. Generally, we ask for a minimum of one hour per week.

Volunteer Specification

We ask that volunteers are:

• caring, considerate, patient and understanding

• flexible, reliable and helpful

• confident in engaging with all kinds of people in a friendly manner

• motivated to help people

• mindful of infection control and good hygiene at all times

• able to comply with all policies and procedures in every aspect of the role

Recruitment, Support and Training

All volunteers will be asked to:

• participate in an interview with one of our Trustees

• agree to a DBS check being carried out by us

• participate in any training arranged by Care for Guildford

If you love shopping, want to help others, this role could be for you. Please click below to be taken to our online application form. If you have any questions, please do not hesitate to call our team on 01483 566635

This volunteering opportunity involves taking people in the Cranleigh area to the Health Centre, dentist,  hospital etc. Our clients are typically older people who are unable to drive themselves, people with disabilities or people who for various reasons are unable to travel independently to vital appointments.

No regular weekly commitment is required.  The emphasis is on flexibility.  You decide when you are available and whether you only want to do trips within the Cranleigh area or whether you are willing to go to nearby hospitals such as the Royal Surrey. 

You will need to be friendly, patient and enjoy working with people.  You will need to have your own car and a clean driving licence.

In return, we will cover your petrol expenses and provide support and an induction session.  We practise an Equal Opportunities Policy.

Contact us by clicking the Fill In An Application button if you would like to know more. We look forward to hearing from you.

Help make the Cranleigh community stronger!

Cranleigh Village Care needs duty officers to take calls from local residents  who need help getting to health care and other vital appointments.  They then match the request from a list of on call volunteer drivers. 

We ask duty officers to be able to commit to doing at least one volunteer shift per month.  A shift consists of answering phone calls from 10 am to 12 pm and then spending up to two to three hours to ring drivers followed up by confirming to the client when a lift is arranged so approximately five hours per volunteering session.

You will need friendliness, patience and empathy and you will be helping provide a service for people who would otherwise be unable to attend their appointments.

Full training an on going support is provided..

Our duty officers sometimes combine this role with that of being a volunteer driver.  See other role on this page.

To apply please fill in an application and we will get back to you.  We look forward to hearing from you.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  As part of a team of drivers, you will provide transport for older attending regular and one off events run by Farnham Assist.  All help gratefully received whether once a month or once a year. All our clients live within 3 miles of Farnham Town Centre.  Expenses will be offered for mileage.

Key skills & attributes: You should be a  car driver holding full UK licence, with own car insurance cover.  Safeguarding training will be organised together with a DBS check.

For further information please follow the 'Fill in an application' link.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  As part of a team of drivers, you will provide transport for older attending our monthly Community Lunches either at Hale or Farnham Town Centre.  All help gratefully received whether once a month or once a year. All our clients live within 3 miles of Farnham Town Centre.  Expenses will be offered for mileage.

Key skills & attributes: You should be a  car driver holding full UK licence, with own car insurance cover.  Safeguarding training will be organised together with a DBS check.

For further information please follow the 'Fill in an application' link.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.   

For monthly weekend lunches for older people: the Cook agrees the menu with the Lunch Coordinator, oversees the cooking and serving of the food and clears up the cooking area. The Food Preparation Assistants help the cook prepare the vegetables etc, serve the lunch and clear the cooking area.

Experience and enjoyment of cooking (particularly for the role of Cook), enjoys working as part of a team, enjoys company. Cooks must hold a food hygiene certificate (training for this will be provided by Farnham ASSIST, if necessary).

YOU DO NOT HAVE TO COMMIT TO ONCE A MONTH.  YOU WILL BE ON A ROTA WITH OTHER COOKS

For further information please follow the 'Fill in an application' link.

Farnham

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  All help gratefully received whether once a month or once a year.

Volunteers are needed to help at our monthly weekend lunches for older people.

You will assist with carrying the meals to the tables, clearing the tables, help with the washing up, and help clear up the dining room and the kitchen.

You should be able to work well in a team.

Applications from students (aged 14 and over) undertaking their Duke of Edinburgh Award would be welcome to apply.

For further information please follow the 'Fill in an application' link.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  All our clients live within 3 miles of Farnham Town Centre.  Expenses will be offered for mileage.

Safeguarding training will be organised together with a DBS check.

For further information please follow the 'Fill in an application' link.

Visit a housebound elderly person at home regularly for a chat and a cup of tea. 

You will have a caring nature, be a good listener, enjoy chatting to people and are able to give time on a weekly basis.

For further information please follow the 'Fill in an application' link

Location: Remote (Work from Home)
Time Commitment: Flexible; events run at a variety of times including Mondays, Wednesdays, Saturdays, and Sundays at 10 AM and other monthly events (weekends/evenings).
Minimum Age: 18+

About Us:
The Harry Edwards Healing Sanctuary is a charitable organisation dedicated to holistic healing and well-being. We offer both in-person and online healing events, ensuring accessibility to all.

Role Overview:
We’re looking for tech-savvy volunteers to help run our live online healing events via Zoom and Facebook Live. You’ll ensure smooth streaming, support hosts, and troubleshoot technical issues. No prior experience in healing is needed—just a passion for helping and a knack for technology!

What You’ll Do:

• Set up and manage Zoom meetings and Facebook Live sessions
• Provide real-time technical support during live events
• Monitor audio, video, and streaming quality
• Save and organise event recordings for future use

Skills & Requirements:

• Confidence using Zoom and Facebook Live (training provided)
• Ability to problem-solve technical issues quickly
• Clear communication skills to support event hosts
• Reliability and attention to detail

What We Offer:

• Full training and support from our friendly team
• The chance to be part of a meaningful cause
• Flexible volunteering you can do from home
• A great way to develop tech and event production skills

Interested?
We’d love to hear from you! 

Join us in bringing healing to more people, wherever they are!

Treasurer for Mediation Surrey

We are looking for a Treasurer to join our committed team as a Board member and Trustee of Mediation Surrey. The role is voluntary and reports to the Chair. 

On an on-going basis the Treasurer will be responsible for:

• The financial and accounting policy of the Charity
• Playing a leading role on the Board on issues such as strategy, financing and risk management
• Working with the DOS in the production and Board approval of the Annual Budget (approx. £200,000) and its monitoring thereafter
• Liaise with the Funding Trustee on the financing strategy of the Charity
• Monitor and approval of expense payments submitted by the DOS
• Maintain up to date financial records and quarterly summary accounts
• Oversee production of year end accounts for the annual AGM

Skills required:

Ideally the candidate will have worked at a senior level in an organisation, have good communication and interpersonal skills, have a basic working knowledge of accounting/finance and knowledge of Excel/accounting software.

Time commitment

The position will require a regular time commitment of approximately 10 hours per month.

Mediation Surrey provides an important public service to the residents of Surrey. It is largely funded by the Police, local, borough and County Councils and Housing Associations because of the complementary role it plays in helping these organisations to attain their goals. Specifically, community mediation helps solve neighbourhood disputes and issues of anti-social behaviour before they can escalate into more serious problems. Intergenerational mediation helps solve family disputes, typically between a teenager and their parents, before it becomes an issue for social services. Support coaching builds resilience in victims of anti-social behaviour to help them cope with the situation. 

The Treasurer plays an important role in ensuring that the organisation is run in a professional and transparent way. They will also have the opportunity to fully contribute to the strategy of the Charity and the growth in its services.

Objectives

Mediation Surrey is a Charitable Incorporated Organisation (CIO) established for the purpose of minimising the mental, physical and social impact of interpersonal conflict and anti-social behaviour on the residents of Surrey through building improved resilience, communication and understanding, to help them cope with, prevent or resolve disputes.

It does this by offering free services for community mediation, intergenerational mediation and victim support coaching from over 100 trained volunteer mediators and coaches.

In addition, Mediation Surrey offers an affordable Family Mediation service for divorcing or separating couples.

Mediation Surrey employs 6 part time staff, led by a Director of Services (DOS), to run the operations of the charity.

Mediation Surrey provides an important public service to the residents of Surrey. It is largely funded by the Police, local, borough and County Councils and Housing Associations because of the complementary role it plays in helping these organisations to attain their goals. Specifically, community mediation helps solve neighbourhood disputes and issues of anti-social behaviour before they can escalate into more serious problems. Intergenerational mediation helps solve family disputes, typically between a teenager and their parents, before it becomes an issue for social services. Support coaching builds resilience in victims of anti-social behaviour to help them cope with the situation. 

Please complete our volunteer application form via the link below.  If you would like further information please contact Helen McGowan on the following email helenm@mediationsurrey.org 

https://forms.volunteero.org/view/cf05c638-17ce-4fa8-afd4-8575777644a9

Support Coaching for those affected by Anti-Social Behaviour (ASB)

A rewarding volunteer opportunity for volunteer coaches

About the Role

At Mediation Surrey, with funding from the Office of the Police and Crime Commissioner, we offer a supportive coaching service for those impacted by Anti-Social Behaviour (ASB) and those facing challenges with their neighbours. Since launching in 2017, our service has grown steadily to meet the increasing demand, and we’re now looking for compassionate, capable volunteers to join us.

How it Works

Our service provides clients with coaching that’s tailored to their needs. After our casework team completes an initial phone assessment to ensure that we are the appropriate service to meet the client’s support needs, coaches typically offer one to three coaching sessions, each lasting around an hour. These sessions are scheduled at times that work for both you and the client, providing the flexibility you need to support them in the best way possible.

Training and Support

We understand the importance of feeling prepared and supported when working with clients affected by ASB and other challenges, so all our volunteer coaches receive comprehensive in-house training before taking on cases. You’ll also have access to peer support groups, two supervision sessions each year, and additional training opportunities throughout the year to help you grow your skills.

What We’re Looking For

We’re seeking people who want to make a difference by volunteering their time and expertise.

Ideally, you will:

• Have experience working with vulnerable adults or in other high-stress situations
• Be skilled at recognising and navigating strong emotions, both at the surface and below
• Encourage clients to create their own solutions while taking ownership of their situation
• Commit to supporting at least 6 clients a year, helping us meet the growing demand and allowing you to build your coaching confidence
• Attend regular supervision sessions and continue your ongoing development with us

If you’re passionate about helping others and want to make a positive impact, we’d love to hear from you.  Please complete our volunteer application form via the link below.  If you would like further information please contact Helen McGowan on the following email helenm@mediationsurrey.org 

https://forms.volunteero.org/view/cf05c638-17ce-4fa8-afd4-8575777644a9

We are looking for volunteers to work alongside teenage students and adults who suffer from a wide range of physical, psychological and developmental difficulties.

You will received great support from the team and a full induction.  No gardening experience is required, just a desire to be outdoors, have lots of fun and help people.

 Please click on the 'Sign up button' for more information

Guildford, Farnham,Ash, Aldershot, Pirbright, Woking, Godalming

The Therapy Garden seeks enthusiastic  gardeners to help grow produce and plants for retail purposes. It would be like having a free allotment! Flexible hours. To plan work in conjunction with our lead horticulturist.

Please click on the 'Sign up button' for more information

Guildford, Ash, Pirbright, Farnham