Mission statement

To give excellent specialist care and support to patients and families living with life limiting illnesses, and through training, empower other healthcare professionals to do the same.

Strapline

... because every day is precious

Goals

Patient care: To offer a choice and range of specialist services in the Hospice, in the home and in the community

Financial security: To secure sustainable income to allow us to continue to provide and develop our services to patients free at the point of delivery

Staff and volunteer experience: To ensure we are a skilled and motivated team of staff and volunteers who take pride in working for the Hospice

Centre of excellence: To deliver best practice care, specialist training to healthcare professionals and ensure compliance with legal and regulatory requirements

Environment: To provide a place that is welcoming, safe, secure and well-maintained

Independence: To maintain our status as a self-governing and independent charity whilst working in partnership with others

Values

• Putting the patient first
• Treating all people equally with respect, dignity and understanding
• Using our skills, resources and time wisely
• Fostering a culture of continuous learning
• Ensuring workplace health and safety and promoting personal well being
• Commitment to working in productive and valued partnerships
• Acting with honesty, integrity and in the best interests of Phyllis Tuckwell Hospice