Voluntary Action South West Surrey


Crossroads Care Surrey

Mission Statement

Crossroads Care Surrey is an established charity of over 30 years, offering a range of support services to carers and the people for whom they care.  We are committed to supporting people at an earlier stage in their care journey and recognise there can be a considerable length of time between a person needing some care and support periodically and them needing full time, round-the-clock care.



Community Support Volunteers will support Crossroads Care Surrey by providing the delivery of essential shopping for cared for people and carers that are struggling with the weekly shop or collecting prescriptions. With access to your own vehicle, you will receive requests made by the Community Support Co-ordinator to complete a shopping trip to help the people Crossroads Care Surrey support in your community.  


Befriending Volunteers will support befriending service to the people we support, enabling them to benefit from knowing there is someone there to listen, understand, be their friend and check in on their wellbeing. Calls could last anything from 10 minutes to half an hour and you will need to ensure that you can listen with understanding and patience and then respond appropriately.


Our Companion Volunteers provide visits upwards of 1 and a half hours.  Companionship visits are generally provided by our team of volunteers and are geared up towards people in the early stages of their caring journey, and their loved ones who do not – at this stage – require round-the-clock or specialist support.


We're also looking for new Trustee's to join us now, so if you're interested in supporting us in leading the development of respite services for carers in Surrey, please enquire through our website www.crossroadscaresurrey.org.uk


We are also always looking for people that are interested in other volunteering roles, including by offering support in care or club settings, in the community or in the head office.


If you are interested in becoming part of our Surrey wide team and being involved in providing support to your community, please email us at enquiries@crossroadscaresurrey.org.uk to request a volunteer pack.


We'd love to hear from you... if you have a good understanding of what it's like to be a carer and are looking to give something back through volunteering.

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