Working hours:   ½ day per week- on average.                                                         

Reporting to:     Outreach Coordinator

Location:              Surrey                                     

Main Duties:  

Visiting Older People at home to assist with filling out forms including; Attendance Allowance and Blue Badges.

The role is supported by the Information and Advice team with full training on all benefits for older people.

Desirable Skills:

• Empathy with concerns of older people
• Patience and good listening skills
• Good communication and literacy skills         
• Self motivated                                 
• Ability to work independently and as part of a team
• A commitment to working within the boundaries of Age UK

 Expenses:  All travel expenses are reimbursed.

For further information please click on the Fill in an Application button.  

(Ash, Cranleigh, Farnham, Godalming, Guildford, Haslemere, Mole Valley)

Trustee Role Description

Our trustees play a vital role in making sure that Age UK Surrey achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Age UK Surrey has a clear strategy and that our work and goals are in line with our vision:

For people to improve their wellbeing and independence to get the most from later life.

Just as importantly, they support and challenge the executive team to enable Age UK Surrey to grow and thrive, and through this, achieve our aims.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

• Support and provide advice on Age UK Surrey’s purpose, vision, goals and

activities.

• Approve operational strategies and policies, and monitor and evaluate their

implementation.

• Oversee our financial plans and budgets and monitor and evaluate

progress.

• Ensure the effective and efficient administration of our charity.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Review and approve our financial statements.

• Provide support and challenge to our CEO in the exercise of their delegated authority.

• Keep up to date about changes in our operating environment.

• Contribute to regular reviews of our governance. Attend Board and Committee meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect

our interests, to the exclusion of your own personal and/or any third party interests.

• Contribute to the broader promotion of our objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

There will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

What we are looking for:

We are looking for people willing to bring energy, enthusiasm and commitment to the role and who will broaden the diversity of thinking on our board.

You do not need previous governance experience – we will provide a full induction and training.

Personal skills and qualities:

• Willingness and ability to understand and accept your responsibilities and liabilities as a trustee and to act in the best interests of Age UK Surrey.

• Ability to think creatively and strategically, exercise good, independent judgement

and work effectively as a board member.

• Effective communication skills and willingness to participate actively in discussion.

• A strong personal commitment to equity, diversity and inclusion.

• Enthusiasm for our vision and mission.

• Willingness to lead according to our values.

• Commitment to Nolan’s seven principles of public life: selflessness, integrity,

objectivity, accountability, openness, honesty and leadership.

Terms of office:

• Trustees are appointed for a 3 year term of office, renewal for 1 further term to a

maximum of 6 years.

• This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment:

• Attending quarterly Board meetings as well as committee meetings throughout the year. Currently meetings are held in person at the Clockhouse Centre, Milford, Godalming.

• Attending annual staff/trustee meetings and ad hoc meetings as required.

• Completing safeguarding training and induction training as required.

Areas of expertise/ experience relevant to Age UK Surrey are:

Finance and accounting

Social welfare/care

Operating a community hub

Human Resources

Fundraising

Digital communications/ IT

Marketing/ public relations

Governance

Strategic Planning

Monitoring and evaluating performance

Legislation relating to Age UK Surrey

Safeguarding Vulnerable Adults

Knowledge of the sector

VOLUNTEER ROLE: Check in and Chat Volunteer

As people get older, some may find they spend more time on their own. This can sometimes feel lonely, boring and lacking in social interaction.

Our volunteer Check in and Chat service is for older people so they can enjoy chatting with someone over the phone, all from the comfort of their home with a weekly 30-minute chat at a time which suits both volunteer and older person.

You will be matched with a person who has similar interests to you.

As a Check in and Chat volunteer you can make a difference to the wellbeing of an older person's life.

Hours: 30 minutes a week at your convenience at an agreed time with your elderly telephone friend

Supported by: Befriending Team

Location: Surrey

Main Duties: Making time for a 30-minute call at a mutually agreed day and time each week. Being kind and respectful to your telephone friend. A commitment to volunteering with us for several months or longer Agreeing to our volunteer terms and conditions.

Personal Qualities: You enjoy a good phone call You have patience, empathy and understanding

Skills: Excellent listening skills Have empathy for older people The ability to value and respect others’ opinions and beliefs

References/ID: The role requires two references. Please provide a copy (or equivalent) of your photo-driving license (or equivalent) via scan/i-photo with your volunteer registration form via email to Volunteer Lead / Volunteer@ for minimal ID purposes.

To find out more, click on the "Fill in an Application" box and I will get back to you.

Debra

Clockhouse Volunteers Role Profile – Clockhouse Café Volunteer

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have a Discount on food at the Clockhouse Cafe:

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will be invited to an online Induction with Age UK Surrey

Please click on the “Fill in an Application Form” box to register your interest

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have 50% Discount on meals at the Clockhouse:

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will fully registered be invited to an Induction with Age UK Surrey and be part of our volunteer team

Please click on “Fill in an Application Form” to register your interest

VOLUNTEER ROLE 

Title: Dementia Support Volunteer

Hours:  Tuesday mornings 10am – 12.15  Tuesday afternoons 12.30 – 3pm. (Mytchett Centre)

            Thursday 10.30am - 12.15 (Japonica Court)

Supported by: Dementia Outreach Worker - Beverley Caldwell

Locations:

The Mytchett Centre, 140 Mytchett Road, Camberley, GU16 6AA 

The Benson Room, Japonica Court, Shawfield Road, Ash, Guildford GU12 6QU          

Main Duties:

Morning - Assisting Dementia Outreach Worker to facilitate a Memory Lane session for people living with dementia or mild cognitive impairment (sessions to help maintain memory and mental functioning), this could involve helping with a range of activities such as art, music and reminiscence. Making tea & coffee.

Afternoon – Assisting Dementia Outreach Worker to facilitate group activity attended by people living with dementia or mild cognitive impairment and their carers – activities could range from quizzes to bingo to arts and crafts. Making tea & coffee.

Training would be ‘on the job’ learning and specialist Dementia training if necessary; online DBS registration with Age UK Surrey will be provided at no cost.

Personal Qualities:     

Patience with older people

Good communication skills

Empathy with older people

Compassionate towards others

Are Reliable and Adaptable

Skills Desirable:

Organised

Resourceful

Creative

Some experience with dementia or older people would be desirable but not essential.

Transport and Expenses

Unless located in walking distance then your own transport will be needed to get to The Mytchett Centre or Japonica Court. Transport expenses will be reimbursed (keep receipts / record mileage)

Enquiries to: volunteer@ageuksurrey.org.uk or fill out online volunteer registration form:

https://www.ageuk.org.uk/surrey/get-involved/volunteer/volunteer-registration-form/

Catch Underage Sales (ages 14 to 16): Help stop stores from selling age-restricted products like vapes, alcohol, and tobacco to minors by making test purchases.

You need to be able to follow instructions well, be reliable and confident to find, look at and purchase items in retail premises in a calm manner. 

You will be asked to enter shops and attempt to purchase age restricted products acting as a regular member of the public would. Don't worry, our officers will be there (either in person or remotely) all the time!

Volunteers will always require written consent from a parent or guardian before taking part and will not be asked to visit premises near where they live, close to their school or anywhere they are likely to be recognised.

Young people will be collected from home and returned. Although volunteers are not paid, we do provide meal and refreshments during operations and a voucher to the value of £20 redeemable in a major high street retailer.

A certificate that can be used for Record of Achievement / Citizenship portfolios is also provided. Some volunteers have used participation in test purchase operations as part of their Duke of Edinburgh Award Scheme. It also looks good on your college or University applications!

Love browsing stores?

This role is for you!

Help us check products by buying specific items. There will be a small amount of paperwork involved.

You will find, look at and sometimes buy items that Trading Standards want to check for safety or food safety. 

Each visit will need to be recorded but please note that you would not be telling businesses what they are required to do.

You will be helping to keep others safe by spotting goods that could be dangerous.

This role is flexible, with no set times for carrying it out but tasks would need to be completed during the hours the businesses were open and within a set timeframe.
The items that you will be looking for and the problem features to look for will be explained to you.

Become a Scam Champion: Educate Your Community!

Do you want to make a real difference in your community? Are you passionate about protecting people from the devastating effects of scams? We're looking for Scam Champions to help us spread awareness and empower people with the knowledge they need to stay safe.

What will you do?

As a Scam Champion, you'll become a community educator, delivering talks or writing articles to help people understand, identify, and avoid scams. You'll be a vital link in tackling the lack of awareness that makes people vulnerable to these financial crimes. We provide all the training you'll need, including a special session on the laws surrounding scams and valuable presentation tips. We also welcome your creative ideas for reaching people in new ways!

Who are we looking for?

We are looking for reliable and detail-conscious individuals who are confident speaking in front of groups. You'll need to be able to follow our guidance to ensure key information is included in your sessions and be able to commit to the sessions you sign up for.

This is a flexible role with no set hours, so you can fit it around your schedule. You can choose when and where you deliver sessions, keeping in mind when local communities are available.

Is this for you?

• Do you enjoy public speaking or writing?

• Are you reliable and committed?

• Are you passionate about helping others?

We would be delighted to have you on our team. This is a fantastic opportunity to build your skills, give back to your community, and help make a real impact.

We welcome applications from students aged 16 and over who are undertaking their Duke of Edinburgh Award. Reasonable travel expenses will be reimbursed.

Ready to become a Scam Champion? Apply now and help us protect our communities!

Reasonable travel expenses will be reimbursed.

We are looking for individuals living in Surrey and Buckinghamshire who are receiving scam mail.

You can find out more about scam mail at www.thinkjessica.com/shocking-facts/

Collect the scam mail that you receive and send it to the National Trading Standards Scam Team Freepost address so that it can be potentially utilised as evidence in future investigative and enforcement work.

What will I do?

· Our community engagement volunteers attend community events and fairs to talk to local people about the work of Healthwatch Surrey.

· They also meet local people through engagements arranged by Healthwatch Surrey. They listen to what local people have to say about health and care services, and accurately record their views, both good and bad. They signpost people to other organisations that can help them where necessary.

· Volunteers help us to identify local community groups such as carers groups, veterans’ groups and faith groups who are meeting in Surrey. They inform our Volunteer and Engagement Officer about these, who will contact the group and arrange a suitable time for us to attend and listen to people’s experiences.

How does this make a difference?

Healthwatch Surrey work closely with the Care Quality Commission, Surrey County Council, and those planning and delivering NHS services in Surrey to provide feedback from patients, escalate concerns and work to improve services based on the feedback our volunteers have listened to. We particularly want to hear from communities especially at risk of health inequalities to ensure everyone has a say in the care they receive.

This role will suit someone who:

· Is interested in health and social care

· Enjoys talking to people and is a good listener

· Has a caring attitude

· Enjoys working as part of a team

· Is organised and reliable

We would especially like to hear from you if you are already linked up with voluntary, community and/or faith groups in Surrey.

Where will I be volunteering?

Our volunteers go to a range of places throughout including hospitals, care homes, GP surgeries and other community settings in their local area to hear their views. You are able to stay local to your home, or if you don’t mind travelling then you can attend engagements in other areas of Surrey as well.

Will my expenses be paid?

We reimburse volunteers for travel expenses including petrol.

What time commitment will I be expected to make?

Volunteering with us is flexible and it is your choice how often you come out with us on engagement. Our volunteers typically give 2 to 3 mornings or afternoons a month, however you can give more or less of your time if you wish.

Some community groups may meet evenings and weekends and you can go to these if they fit in better with other commitments.

What training will I need?

Online training in safeguarding and GDPR will be provided for this role, which can be taken at a convenient time for you. You will also be supported by a member of our team at each engagement, as well as receiving ongoing support from our Volunteer and Engagement Officer.

Additional training and support may be offered depending on what type of engagement events you volunteer for.

What will I be doing?

Our volunteer reading panel are home based, and work off their own laptop/PC by doing the following:

• prepare our Healthwatch Surrey reps for attendance at meetings by reading papers in advance and providing a summary; and to provide a lay/public perspective on communications materials - whether produced by us or by external organisations that have asked for our input.
• Look at quality accounts annually for each NHS trust before publication and feedback any changes that need to be made
• Review new and existing leaflets for NHS and other health and social care organisations

Some examples of what you would look out for are:

• Is the language used jargon-free and accessible?
• Does it make clear how any proposed changes will impact service users and their diverse needs?
• Is it clear how this will be communicated to communities including those under-represented?
• Do you have any suggestions on how to improve the materials?

How does this make a difference?

Healthwatch Surrey work closely with the Care Quality Commission, Surrey County Council, and those planning and delivering NHS services in Surrey to provide feedback from patients, escalate concerns and work to improve services based on the feedback our volunteers have listened to. W

This role will suit someone who:

• Is happy working from home.
• Is interested in health and social care
• Is organised and reliable

What time commitment will I be expected to make?

Literature is sent to us periodically - sometimes there is a lot at one time, other times there isn't much at all. There isn't an expectation for our reading panel volunteers to review everything, only those items that you can fit into your schedule.

What training will I need?

Online training in safeguarding and GDPR will be provided for this role, which can be taken at a convenient time for you. You will also receive ongoing support from our Volunteer and Engagement Officer, which may include briefings for specific projects.

Hive Helpers CIC and Farnham Community Farm are working in partnership to improve biodiversity for pollinators. Would you like to to be part of a friendly team helping out at Farnham Community Farm and can spare an hour or more a week? Gardening experience not necessary. Own transport needed.

We have a number of micro volunteering roles which are small roles that help play an important part in the bigger picture at Farnham Community Farm. Available micro roles are:

Raspberry Wrangler- weed, mulch, trim and harvest the plants.

Blackberry Botherer- weed, mulch, trim, harvest the plants and take cuttings.

Flower Fanatic- plants and maintain pretty/edible/wildlife friendly flower beds.

Pollinator Patch Protector- weed and plant our bed for pollinators.

Herb Handler- weed, trim, harvest the plants plus divide and take cuttings.

Master/Mistress of Margin Maintenance- go wild in the set aside margins supporting Hive Helpers to manage the areas for wildlife and harvesting wild foraged foods. 

Give as much or as little time as you can to help maintain the small patch you are responsible for throughout the year. Together, many hands make light work. 

Children and Young People’s Activity Sessions Volunteer Role Profile 

The Organisation

LinkAble is a Woking based charity that has been supporting children, teens and adults with learning disabilities for over 30 years. We are passionate about supporting people with learning disabilities and/or autism to live joyful and purpose-driven lives. The LinkAble community enjoys activities every day of the week and during school holidays in our fully accessible and inclusive centre in Woking. 

Aims of the Role

To support the running of our busy play and activity sessions for children, young people and adults with learning disabilities. Sessions run during the day, in the evenings, at weekends and in school holidays.  We are seeking a team of volunteers with availability at different times.

Key Tasks

• Take part in session briefings so you know what is expected and know how best to get involved.
• Help set up sessions, ensuring the environment is safe and clean, setting up toys and equipment.
• Welcome children, young people and adults to the session and ensure they feel welcome.
• Interact with children, young people and adults as directed by the Group Leaders and sessional staff to enhance their experience.
• Support with getting drinks and snacks ready for children and young people’s breaks.
• Support groups who are going out to community activities or day trips.
• Clearing away toys and equipment and ensuring the environment is safe.
• Driving one of our charity vehicles if you’re happy to do so and meet our insurance requirements.

Required Skills

• Committed to empowering children, young people and adults who have learning disabilities to enjoy play, activity or social sessions.
• Keen to learn about communication, sensory or calming strategies that support people we support to get the most out of sessions.
• Committed to safeguarding principles and reporting and to following the Safeguarding Policy.
• Commitment to equality and diversity and following policies and procedures

Benefits to you

• Work as part of a friendly and welcoming team

• Gain skills in supporting children, young people and adults with learning disabilities.
• Reference provided for all volunteers who have been in post for 6 months.
• Satisfaction from supporting people with learning disabilities to live fulfilling lives.
• Paid DBS check, induction and training.
• Expenses paid according to our volunteer policy.

Next Steps

• Send us your CV or email us detailing your skills and experience.
• We’ll conduct an informal interview to find out about your skills and reasons for volunteering.
• We’ll ask you to come along to one of our sessions and meet the people we support.
• We’ll support you to apply for a DBS which is required for this role.

Location

2 Board School Road, Woking GU21 5HE. A short walk from the town centre.  Limited parking available. Please note that our offices do have some stairs.

The Organisation

LinkAble is a charity in Woking that supports people with a learning disability and autistic people to create the life they want to live. Each year, LinkAble provides over 300 children, young people, and adults access to a wide range of activities that develop skills, confidence, and lasting friendships. 

The Role

Help us raise awareness of LinkAble and support our vital fundraising efforts! We're building a team of enthusiastic volunteers to represent LinkAble at local fairs, fetes, and community events. By joining us, you’ll help spread the word about our work while raising much-needed funds.

Key Tasks

Tasks for volunteers will include any or some the following:

• Setting up and running promotional stalls.

• Holding a tin or bucket at a collection.

• Engaging with members of the public to help promote our services.

• Talks to local groups about our services.

• Serving tea, coffee and cakes at local events.

• Basic administration duties for event organisation.

We'll supply promotional T-shirts and materials. We don't expect you to commit to all events, however attendance of a handful of events would make such a difference, and it's really fun! Once you are on the bank of volunteers, we'll contact you regularly to let you know about events we need help with.

Required Skills

• Personable manner with good verbal communication skills.

• Commitment to equality and diversity and following policies and procedures.

Benefits to you

• Work as part of a friendly and welcoming team.

• Satisfaction from supporting people with additional needs to live fulfilling lives.

• Paid DBS check, induction and training.

• Expenses paid according to our volunteer policy.

Next Steps

• Send us your CV or email us detailing your skills and experience.

• We’ll get in touch and arrange a time to meet with you and tell you about our charity.

• We’ll conduct an informal interview to find out about your skills and reasons for volunteering.

• We’ll support you to apply for a DBS which is required for this role.

Location

Our office is located 2 Board School Road, Woking GU21. A short walk from the town centre. Limited parking available. Please note that our offices do have some stairs.

The Organisation

LinkAble is a Woking based charity that has been supporting children, teens and adults with learning disabilities for over 30 years. We are passionate about supporting people with learning disabilities and/or autism to live joyful and purpose-driven lives. The LinkAble community enjoys activities every day of the week and during school holidays in our fully accessible and inclusive centre in Woking. 

Aims of the Role

To support the running of our busy play and activity sessions for children, young people and adults with learning disabilities by driving 1 of our 3 minibuses. Sessions run during the day, in the evenings, at weekends and in school holidays. We are looking for a team of drivers with varying availability but particularly school holidays.

Key Tasks

• Drive one of our minibuses to various local community venues such as Brocketts Farm where are children, young people and adults are visiting.
• Wait at the venue and drive the minibus back to The Link where it will be parked.
• Report any issues with the vehicle or the journey to the Group Leader for the session.
• Complete vehicle checks.

Required Skills

• Physically fit and a careful driver who is confident in driving larger vehicles.
• Volunteer drivers do not need to have completed Midas Minibus training but do need to be over 21, have been driving for 3 years and have a clean driving license. Some vehicles require a D1 license.
• Be confident interacting with children, young people and adults who have learning disabilities, with support.
• Committed to safeguarding principles, reporting and to following the Safeguarding Policy.
• Commitment to equality and diversity and following policies and procedures.

Benefits to you

• Work as part of a friendly and welcoming team.

• Gain experience of minibus driving.
• Reference provided for all volunteers who have been in post for 6 months.
• Satisfaction from knowing supporting people with learning disabilities to live fulfilling lives.
• Paid DBS check, induction and training.
• Expenses paid according to our volunteer policy.

Next Steps

• Send us your CV or email us detailing your skills and experience.
• We’ll conduct an informal interview to find out about your skills and reasons for volunteering.
• We’ll ask you to come along to one of our sessions and meet the people we support.
• We’ll support you to apply for a DBS which is required for this role.

Location

2 Board School Road, Woking GU21 5HE. A short walk from the town centre. Limited parking available. Please note that our offices do have some stairs.

Role Purpose

Our Event Volunteer role is vital in ensuring that we can help families of seriously ill children keep moving forward. From Cheer Squads - providing encouragement at cheer points for those participating in challenge events; running stalls at markets and events; helping with bucket collections; attending local events to raise our profile to getting into character as ‘Mo’ our owl mascot. The gift of your time is invaluable to our charity.

What we are looking for in our volunteers

We are looking for enthusiastic, friendly, trustworthy people who enjoy being in a group with other volunteers. Depending on the event, you will need to be able to withstand all weather conditions and be happy to be on your feet… or not! Flexibility, self-motivation and the willingness to motivate others are all great traits for Event Volunteers.   

What’s in it for you?

You will be part of the Momentum team of volunteers and will meet plenty of other like-minded, friendly people at whatever event you choose to get involved in. You will gain satisfaction knowing that you have made a difference to the participants and raised the profile of Momentum at the event.

Hours required

Hours will vary, but it could be anything from 2-6 hours per event. This is an ad-hoc role and we will keep you informed of dates/times that we are looking for volunteer support. We will contact you when we need you and you are under no obligation to accept if you are otherwise busy.

Location

The locations will vary but much of our work and events are based in Surrey, Sussex and South West London.

How we’ll support you

There will be a key point of contact for you from the Momentum office and we’ll give you all the information you need prior to the event, such as meeting points, required resources and points of contact.

All our supported children are given a pebble painted with a character/design of their choice. 

We are always looking for people to paint these pebbles for us.

This is super flexible and can be done at home in your own time!

Volunteers Needed !!

Could you spare a couple of hours a week to support others to Get More Active?

If so, become an Active Buddy Volunteer.

Active Buddies is a project to support people with disabilities and long term health conditions to take part in activities within the community.

The role of an Active Buddy involves being a companion at activities. Helping your buddy get to and from the activity, whilst encouraging and supporting them.

To find out more about Active Buddies please fill in the Application form.

We are looking for volunteers to work alongside teenage students and adults who suffer from a wide range of physical, psychological and developmental difficulties.

You will received great support from the team and a full induction.  No gardening experience is required, just a desire to be outdoors, have lots of fun and help people.

 Please click on the 'Sign up button' for more information

Guildford, Farnham,Ash, Aldershot, Pirbright, Woking, Godalming

The Therapy Garden seeks enthusiastic  gardeners to help grow produce and plants for retail purposes. It would be like having a free allotment! Flexible hours. To plan work in conjunction with our lead horticulturist.

Please click on the 'Sign up button' for more information

Guildford, Ash, Pirbright, Farnham

We are looking for a volunteer to help out in our office between 8.30 and 10.30 every Friday morning to answer the phones and emails.

The Therapy Garden works to have a positive and significant impact on the lives of people facing challenges in life. Whether by giving a sense of purpose to children with special needs; or by reducing the isolation of a young person living with autism or someone older living with dementia. Whether by building confidence in adults recovering from a stroke; or by helping to equip young people who have additional learning needs for a possible future in the workplace. We change lives for the better and we do this by creating a safe place to enjoy the power of gardening and to connect with nature.