Voluntary Action South West Surrey


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Age UK Surrey

Mission Statement

Age UK Surrey aims to:

  • promote the wellbeing of older people in Surrey
  • improve public awareness of issues concerning ageing
  • influence public policy to meet the needs of older people
  • work with other agencies in the provision of relevant services for older people

If you have the time - however little - there are so many ways in which you can help.

The rewards are great.  You will use your skills, meet new people, have fun and find it very, very rewarding.  You can be sure that the time you give is making a positive difference to older people in the community.

Volunteer Roles

Clockhouse Community Centre Reception / Administration, Milford, Godalming

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have 50% Discount on meals at the Clockhouse:

Role Details

General Description/Hours

Specific Criteria

Reception Administration Assistant Volunteer

 

If you would like to gain experience and skills towards a career in office admin, this could be the role for you!

 

In this role you’ll be able to gain experience in record keeping.

 

You will learn reception skills, answering calls and will be trained to handle calls on the phone system providing an excellent opportunity to use existing experience or acquiring new skills.

Hours:

Reception:

Monday:

10.30am – 12.30pm & 1.30pm to 3.00pm

 

Administration

Thursday:  1pm to 3pm 

Friday:  1pm to 3pm

 

  • Answering phones
  • Data entry
  • Filing
  • Maintenance of office space
  • Other duties specifically around coordination of special events, or as assigned
  • Receiving and sorting mail (post, general office)

enquiries/emails

  • Some photocopying
  • You will also have the opportunity to occasionally provide cover for reception

Skills

  • Must present a professional appearance and a friendly manner
  • Must be dependable and punctual
  • Be courteous and personable when dealing with the public
  • Be self-directed, willing to take initiative, and detail-oriented
  • Respect and maintain confidentiality of Age UK Surrey volunteers, partners, and donors
  • Computer skills are desired, but not essential
  • Ability to learn specific phone system, putting through calls.

Benefits

  • Knowledge that you are working as a team to ensure that office functions run smoothly
  • Work experience
  • Free refreshments
  • Free parking if needed
  • The opportunity to meet a large network of like-minded people.
  • A fun, creative volunteer experience within a community led project

 

 

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will fully registered be invited to an Induction with Age UK Surrey and be part of our volunteer team

 

Please click on “Fill in an Application Form” to register your interest

Fill in an application

Cancer Testing Services CIC

The mission statement of Cancer Testing Services CIC

Community service is paramount in our approach to providing families with both awareness and possible solutions to all too common cancers and the problems that they can bring. 

  The awareness and detection work of Cancer Testing Services CIC is driven by a passion to find early indications of prostate cancer in men and also aims to lead to the uncovering of any other cancers, regardless of gender, that, through testing with a simple blood test, might assist in this early detection and the possibility of saving or extending life.  

We aim to learn, educate and use knowledge, to reduce death from prostate and other cancers that affect adults in the community and will reduce the impact upon the wider families that cancer complications and deaths provide. 

Volunteering Roles

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Home-Start Guildford

Mission Statement

"There for parents when they need us most, because childhood can't wait"

Parents Supporting Other Parents - a simple idea that really works!

Home-Start Guildford has been supporting local families across the Guildford Borough for over 25 years. 

We're a non-judgemental organisations that helps local parents who are struggling, for any reason. Some of those reasons may include; multiple births, mental health, an abusive partner, isolation, mental or physical handicap, or the pressure that loss of employment brings to a family.

 

What we do

Our charity provides a preventative service that aims to support families who are struggling by offering regular volunteer support to parents with at least one child under the age of 5, usually referred to us by Health Visitors.

We provide one-to-one support for parents:
Our volunteers visit the family’s home for a couple of hours every week.  They tailor-make their support to the needs of the parents and children. Volunteers are very committed and will keep visiting until the youngest child turns five or starts school, or until the parents feel they can stand on their own two feet.  Parents and volunteers often develop a deeply trusting relationship which can lead to powerful change within the family.

We also run two family groups for referred families, one in the Pirbright Community Centre and the other in the Guildford Family Group, Hazel Avenue.

 

Our values

  • We offer families choice
  • We work in partnership - with each other, with families and with other agencies
  • We work in a spirit of openness, encouragement and enjoyment
  • We are flexible and responsive to the needs of families

 

Volunteering Opportunities 

There are several ways that you can help in a voluntary capacity:

  • by supporting a family as a Home-Visiting Volunteer
  • by helping at one of our Family Groups
  • by joining the Trustee Board
  • by becoming a Friend of Home-Start Guildford
  • by supporting us as a Digital / Office Volunteer

Please see the volunteer roles listed for more detail.

 

General Interests

Digital / Office Volunteer

 

Join Our Volunteer Team at Home-Start Guildford!

Are you passionate about supporting families and making a difference in your local community? Home-Start Guildford is looking for enthusiastic volunteers to help us behind the scenes!

We’re currently seeking:

  • Digital & Social Media Volunteers – Help us spread the word about our work, events, and impact through engaging content, social media posts, and digital campaigns.
  • Office Volunteers – Support our day-to-day operations with admin tasks, data entry, and general office support to keep everything running smoothly.

 

Whether you have a few hours a month or more to give, your time and skills can make a real difference. No experience necessary - just a willingness to help and a heart for families.

 

📍 Based in Guildford
💻 Flexible remote options available for digital roles
🤝 Full support and training provided

Interested? Get in touch today to find out more!

 

What we can offer you:
  • A chance to learn new skills
  • A chance to gain experience in event management
  • The opportunity to make new friends and build social networks
  • The opportunity to contribute to vital work supporting families with young children

 

Training and support:

Volunteers are the heart of Home-Start Guildford. In joining our dedicated and friendly team, you will:

  • receive a comprehensive induction and have the option to take part in our free volunteer preparation training course
  • meet regularly with, and be supported by, a designated member of staff
  • have access to training activities including specialist speakers
  • be invited to volunteer social events (including a free Christmas Lunch event)
  • receive regular updates and newsletters
  • be able to claim travel expenses when undertaking activities for HSG
 
If you would like to find out more, to make an enquiry, please fill in an application and someone will be in touch with you. 
Fill in an application

Museum of Farnham

Mission Statement

The Museum of Farnham is housed in Willmer House, a Grade I listed building with many original features and a delightful walled garden.

Here you can discover the tales of William Cobbett and George Sturt whilst marveling at the inventions of John Henry Knight. Over the years Farnham has been home to many artists and craftsmen and the Museum has a fine collection by local artists including Stephen Elmer, WH Allen, Harold Falkner and Sir John Verney, as well as Farnham Greenware.

Our local studies library is a treasure trove of information on Farnham which cannot be found anywhere else. We have maps, census data, parish records, electoral rolls, street directories, newspapers, a photographic archive and more.

The walled garden is a hidden treasure of Farnham, with a tranquil and serene feel year round. Our Garden Gallery is a popular venue and available for hire for parties, exhibitions, talks and much more.

General Interests

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Oakleaf Enterprise

Mission Statement

Oakleaf has been helping the community to manage its mental health since 1995. Following the 1990 Care in the Community Act, the occupational therapy unit from the old Victorian hospital at Brookwood relocated to Guildford. The charity was registered in 1997 and has been led by our Chief Executive Clive Stone since then.

 

Our Vision: People are empowered to manage their mental health and wellbeing and are supported to achieve their goals.

 

Our Mission: To transform lives through the provision of support, training, and wellbeing activities, building new futures with adults managing their mental health.

 

Our Values: Respect, Empathy, Support, Inclusivity, Excellence and Integrity.

Volunteer Opportunities

Volunteer At Reception Welcome Desk

We currently have vacancies for volunteer receptionists to assist us with an immediate start.   

Full reception training will be given and appropriate safeguarding adults and GDPR training. 

We will require an Enhanced DBS check which Oakleaf will arrange.

Overview:

Provide general reception support for Oakleaf overseen by the client services manager.

Greet visitors and clients to the building, assisting with general enquiries and directing them to the correct service or department.

Ensure visitors sign in and sign out of the building so that Oakleaf are aware who is in the building at all times.

Monitor visitor movements whilst they are on site.

Receiving external telephone calls and transfer to appropriate staff member, message taking and provide  information regarding Oakleaf services.

Monitor staff Outlook calendars for whereabouts.

Being aware of and promoting Oakleaf services to new visitors and handing out promotional literature where appropriate.

Keeping hard copies of Oakleaf referral forms on reception to hand out to visitors enquiring about becoming an Oakleaf client, for them to take away and complete a daily appointment schedule for client activities, counselling appointments and maintenance visits is available each morning on reception.

Take card payments for services such as counselling and record each transaction.

Keep the reception folder updated with changes to staff and extension numbers.

Keep the reception area clean and tidy.

Monitor the car park to prevent blocking in.

Assist with adhoc administrative tasks.

Replenish supply of activities calendars in reception.

General:

Ensure maintenance of a safe and efficient working environment in accordance with current Health and Safety legislation including the Health and Safety at Work Act 1974, COSHH Regulations, Environmental Health and EC Directives.

Operate robust and safe levels of practice in regard to lone working.

Perform any other reasonable duties as may be requested by the chief executive.

This job description is an indicator of general areas of responsibility and will be amended in accordance with the changing needs of the organisation in consultation with the post holder.

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Pathways Community Support

Mission Statement

Haslemere-based Pathways Community Support project exists to coordinate and host services to assist those hardest hit by the coronavirus crisis to get back on their feet. To that end we aim to offer a broad range of support including pathways back into work or training, benefits advice, mental health and well-being opportunities, for all ages.  This means that people in the local area can have the opportunity to be seen in their home town, reducing the need to travel to Guildford Job Centre etc, the costs, potential added health risk, and the carbon footprint that involves. The Job Centre also offers job and training schemes to suit all stages of life and career, including young people, and can also signpost to domestic abuse and mental health services. For more information email claire.matthes@haslemeretc.org

General Interests

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Phyllis Tuckwell Hospice Care

Mission Statement

Mission, goals and values

 

Mission statement

We will care compassionately for adults approaching the end of life, and their families and carers, and we will empower our local community, building skills in caring for people at the end of their lives.

Strapline

... because every day is precious

Goals

Patient care: To offer a choice and range of specialist services in the Hospice, in the home and in the community

Financial security: To secure sustainable income to allow us to continue to provide and develop our services to patients free at the point of delivery

Staff and volunteer experience: To ensure we are a skilled and motivated team of staff and volunteers who take pride in working for the Hospice

Centre of excellence: To deliver best practice care, specialist training to healthcare professionals and ensure compliance with legal and regulatory requirements

Environment: To provide a place that is welcoming, safe, secure and well-maintained

Independence: To maintain our status as a self-governing and independent charity whilst working in partnership with others

Values

We care compassionately about the way we behave and treat each other: our team and the people and communities we care for.

Our values are at the heart of everything we do.  They are who we are, the essence of our culture and inspiration for our behaviour.

Compassionate: We are caring and supportive, treating everyone with kindness, dignity and respect.

Inclusive: We welcome everyone's individuality, and work ethically, through collaborative partnerships with others.

Dynamic: We are bold, brave and courageous, embracing challenge and focusing on what matters to the people we are for.

Accountable: We use our resources and time wisely and stive for excellence in all we do.

General Interests

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Rowleys Centre for the Community Cranleigh

Mission Statement

Rowleys Centre for the Community  is situated in the heart of the centre of Cranleigh. We pride ourselves on being a community venue offering many additional advantages to the local community beyond the purpose for which it was initially intended.  Providing high quality services to maintain and improve the health and wellbeing of our local community is at the heart of what we do.

Purpose

Rowleys primarily offers a place for the older population to socialise, keep physically active, stay connected and acquire new skills, which has a positive impact on their overall health and wellbeing and supports reducing social isolation.

Whilst our main aim is to promote the wellbeing of all older people and assist them in making later life a fulfilling and enjoyable experience we would like to ensure the Community Centre is open to all and available for other groups to utilise outside of the core offer.

 

 

General Interests

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The Clockhouse Day Centre (Milford)

Mission Statement

We offer a warm and friendly environment for the over 50's where members can meet new friends, take part in our many activities or join us for outings or holidays. 

The Clockhouse is open Monday to Friday 9.30am-3.30pm. We provide a range of services including hairdressing, chiropody, reflexology, hearing and sight tests. 

We offer a in-expensive 2 course homemade lunch with a variety of alternatives on a daily basis as well as a snack bar offering hot drinks, biscuits and homemade cakes. 

General Interests

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The Guildford Institute

General Interests

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The Spike Heritage Centre (Guildford)

Mission Statement

The Spike Heritage Centre is one of the few buildings remaining from Guildford's Workhouse in the Poor Law era, which housed the forgotten classes of Victorian England.  The Vagrants and Casual Ward, known as The Spike was built in 1906 to house vagrants and low paid workers.  After the Poor Laws ended in 1929, it continued as a night hostel until the mid 1960s. The NHS took over the site becoming St Lukes Hospital, operational until the mid 1990s when the new Royal Surrey hospital was opened.  The majority of the workhouse site was redeveloped, but due to the efforts of local campaigners, the Casual Ward was saved and remains as a historic building with lots of stories to tell. Individual visitors and groups are welcome to explore this unique building with guides providing the insight about how the poor were treated in a bygone age. 

General Interests

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Whitmore Vale Housing Association

Mission Statement

Whitmore Vale Housing Association offers services to people with learning disabilities and we work alongside them to achieve the most out of their life. Through supported living and residential care we can meet a wide range of needs, supporting people with a mild learning disability, to those who have profound and complex disabilities. 

 

General Interests

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Wintershall (Bramley)

Mission Statement

The Wintershall Plays bring the story of Jesus Christ to life today.

General Interests

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Woking Community Furniture Project

Mission Statement

We aim to reduce landfill by collecting and selling donated goods. We provide support and development for volunteers on "back to work" programmes and we provide low cost goods to help those on low income.

General Interests

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