Voluntary Action South West Surrey

Trustee Role Description

Our trustees play a vital role in making sure that Age UK Surrey achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Age UK Surrey has a clear strategy and that our work and goals are in line with our vision:

For people to improve their wellbeing and independence to get the most from later life.

Just as importantly, they support and challenge the executive team to enable Age UK Surrey to grow and thrive, and through this, achieve our aims.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

• Support and provide advice on Age UK Surrey’s purpose, vision, goals and

activities.

• Approve operational strategies and policies, and monitor and evaluate their

implementation.

• Oversee our financial plans and budgets and monitor and evaluate

progress.

• Ensure the effective and efficient administration of our charity.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Review and approve our financial statements.

• Provide support and challenge to our CEO in the exercise of their delegated authority.

• Keep up to date about changes in our operating environment.

• Contribute to regular reviews of our governance. Attend Board and Committee meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect

our interests, to the exclusion of your own personal and/or any third party interests.

• Contribute to the broader promotion of our objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

There will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

What we are looking for:

We are looking for people willing to bring energy, enthusiasm and commitment to the role and who will broaden the diversity of thinking on our board.

You do not need previous governance experience – we will provide a full induction and training.

Personal skills and qualities:

• Willingness and ability to understand and accept your responsibilities and liabilities as a trustee and to act in the best interests of Age UK Surrey.

• Ability to think creatively and strategically, exercise good, independent judgement

and work effectively as a board member.

• Effective communication skills and willingness to participate actively in discussion.

• A strong personal commitment to equity, diversity and inclusion.

• Enthusiasm for our vision and mission.

• Willingness to lead according to our values.

• Commitment to Nolan’s seven principles of public life: selflessness, integrity,

objectivity, accountability, openness, honesty and leadership.

Terms of office:

• Trustees are appointed for a 3 year term of office, renewal for 1 further term to a

maximum of 6 years.

• This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment:

• Attending quarterly Board meetings as well as committee meetings throughout the year. Currently meetings are held in person at the Clockhouse Centre, Milford, Godalming.

• Attending annual staff/trustee meetings and ad hoc meetings as required.

• Completing safeguarding training and induction training as required.

Areas of expertise/ experience relevant to Age UK Surrey are:

Income Generation

Fundraising

Governance

Finance and accounting

Social welfare/care

Operating a community hub

Human Resources

Digital communications/ IT

Marketing/ public relations

Strategic Planning

Monitoring and evaluating performance

Legislation relating to Age UK Surrey

Safeguarding Vulnerable Adults

Knowledge of the sector

VOLUNTEER ROLE: Check in and Chat Volunteer

As people get older, some may find they spend more time on their own. This can sometimes feel lonely, boring and lacking in social interaction.

Our volunteer Check in and Chat service is for older people so they can enjoy chatting with someone over the phone, all from the comfort of their home with a weekly 30-minute chat at a time which suits both volunteer and older person.

You will be matched with a person who has similar interests to you.

As a Check in and Chat volunteer you can make a difference to the wellbeing of an older person's life.

Hours: 30 minutes a week at your convenience at an agreed time with your elderly telephone friend

Supported by: Befriending Team

Location: Surrey

Main Duties: Making time for a 30-minute call at a mutually agreed day and time each week. Being kind and respectful to your telephone friend. A commitment to volunteering with us for several months or longer Agreeing to our volunteer terms and conditions.

Personal Qualities: You enjoy a good phone call You have patience, empathy and understanding

Skills: Excellent listening skills Have empathy for older people The ability to value and respect others’ opinions and beliefs

References/ID: The role requires two references. Please provide a copy (or equivalent) of your photo-driving license (or equivalent) via scan/i-photo with your volunteer registration form via email to Volunteer Lead / Volunteer@ for minimal ID purposes.

To find out more, click on the "Fill in an Application" box and I will get back to you.

Debra

We are looking for a Volunteer to join us as a Happy Feet Administrator – at our The Clockhouse Community Centre, Chapel Lane, Milford, GU8 5EZ

Wednesday 9am – 2pm, Thursday 12.30 -3.30pm, Friday 9am – midday 

This would suit 2 volunteers sharing these hours/days.

You will be supported by:    Charlotte Lawrence / Kerry Oakley – our service managers

Main Duties:     To welcome patients to our Happy Feet service.  

To use a computerized system to log patient attendance, book future appointments and take payment for services. Issue appointment cards. Contact patients to remind them of upcoming appointments. Answer simple patient questions.

Personal Qualities:    Cheerful, friendly, compassionate, caring, and excellent communication and organisational skills are essential qualities for this role. 

Skills:     Confident to use a computer and online systems; Confident to use a phone and make calls; Confident to send and receive emails; Full training and support will be provided to enable candidates to learn these skills, although some tech awareness would be beneficial.

Contact:  If you would like more information or to apply for this Volunteer role please contact Debra - Volunteer Manager   Email: volunteer@ageuksurrey.org.uk

Working hours:   ½ day per week- on average.                                                         

Reporting to:     Outreach Coordinator

Location:              Surrey                                     

Main Duties:  

Visiting Older People at home to assist with filling out forms including; Attendance Allowance and Blue Badges.

The role is supported by the Information and Advice team with full training on all benefits for older people.

Desirable Skills:

• Empathy with concerns of older people
• Patience and good listening skills
• Good communication and literacy skills         
• Self motivated                                 
• Ability to work independently and as part of a team
• A commitment to working within the boundaries of Age UK

 Expenses:  All travel expenses are reimbursed.

For further information please click on the Fill in an Application button.  

(Ash, Cranleigh, Farnham, Godalming, Guildford, Haslemere, Mole Valley)

Clockhouse Community Centre -  Cafe Volunteer

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse Community Centre is a social day centre, located in Milford, providing a range of activities for all ages including older people – we rely on the help of volunteers in these roles. You will be part of a friendly, welcoming team.

Note: all Volunteers have a Discount on food at the Clockhouse Cafe:

Times / Days Needed (pick the day(s) which suits you): 

Mondays – Kitchen (food prep & baking) – 11am – 2pm 
Tuesdays – Kitchen / Café – 11am – 2pm 
Thursday – Kitchen / Café (food prep & baking) – 11am – 2pm 
Fridays    – Kitchen / Café – 11am – 2pm 

Role Details:

As a Clockhouse Café Volunteer, you will  be part of a friendly team and will support the team in creating a warm, welcoming environment for our guests. You will be involved with food preparation and / or serve food and share a meal with our guests, encourage conversation and help clean up after the meal.  Ensuring food is served in a timely and consistent manner and in accordance with food hygiene requirements. You will receive full training on the job. Parking is free at the Community Centre and Milford mainline train station is walking distance.

Benefits:

You will have ongoing support and advice.
You have an opportunity to add skills to add to your CV and a reference if / when you need it.
The role offers the opportunity to meet a network of like-minded people. Volunteering in a friendly and welcoming atmosphere and is a fun, creative volunteer experience within a community led project.

Desirable Skills

Have bags of enthusiasm!
Follow all Age UK Surrey policies and procedures – including the volunteering requirements.
Follow all training you receive when registering with us.
Support The Clockhouse to fulfil its mission of nourishing communities with food and conversation.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
Have a basic knowledge of food handling helpful or willingness to learn.
Able to take instruction and direction from the staff who will support you.
Ensure that all guests are greeted and served in a friendly manner.
Focused and positive attitude.
Desire to provide valuable skills and experience to a charitable organisation.
Willingness to consider additional tasks/responsibilities..

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You will be supported and guided by the staffing team

You will be invited to an online Induction with Age UK Surrey

Contact: volunteer@ageuksurrey.org.uk

Please click on the “Fill in an Application Form” box to register your interest

Location: Chapel Lane, Milford, Godalming GU8 5EZ

The Clockhouse is a social day centre, located in Milford, providing a range of activities for those pre & post retirement – we rely on the help of volunteers in these roles –

Note: all Volunteers have 50% Discount on meals at the Clockhouse:

General:

Volunteers report to the Clockhouse Manager on site

A Basic DBS will be registered at no cost to you

You are able to apply for more than one volunteer role

You will be supported and guided by the staffing team

You will fully registered be invited to an Induction with Age UK Surrey and be part of our volunteer team

Please click on “Fill in an Application Form” to register your interest

VOLUNTEER ROLE 

Title: Dementia Support Volunteer

Hours: 

Milford every Tuesday 2.00pm – 3.30pm.

Mytchett - Every Tuesday 1:00pm – 2.30pm. 

Ash every Thursday 1:00pm – 2.30pm.

Ripley 1st & 3rd Fridays per month - 11:00 – 12:30pm (set up 10:45am).

Supported by: Dementia Outreach Worker 

Locations:

The Mytchett Centre, 140 Mytchett Road, Camberley, GU16 6AA 

The Benson Room, Japonica Court, Shawfield Road, Ash, Guildford GU12 6QU   

The Clockhouse Community Centre, Chapel Lane, Milford, Surrey, GU8 5EZ

Ripley Village Hall, High Street, Ripley GU23 6AF

Main Duties:

Assisting Dementia Outreach Worker to facilitate a Memory Lane session for people living with dementia or mild cognitive impairment (sessions to help maintain memory and mental functioning), this could involve helping with a range of activities such as art, music and reminiscence. Making tea & coffee.

Assisting Dementia Outreach Worker to facilitate group activity attended by people living with dementia or mild cognitive impairment and their carers – activities could range from quizzes to bingo to arts and crafts. Making tea & coffee.

Our dementia friendship and support groups provide a welcoming, safe space and a chance to socialise for people with dementia and their carers. The sessions are filled with activities, fun and visits from local services. Tea and biscuits included.

Training would be ‘on the job’ learning and specialist Dementia training if necessary; online DBS registration with Age UK Surrey will be provided at no cost.

Personal Qualities:     

Patience with older people

Good communication skills

Empathy with older people

Compassionate towards others

Are Reliable and Adaptable

Skills Desirable:

Organised

Resourceful

Creative

Some experience with dementia or older people would be desirable but not essential.

Transport and Expenses

Unless located in walking distance then your own transport will be needed to get to The Mytchett Centre, Japonica Court. Milford or Ripley. Transport expenses will be reimbursed (keep receipts / record mileage)

Enquiries to: volunteer@ageuksurrey.org.uk or fill out online volunteer registration form:

https://www.ageuk.org.uk/surrey/get-involved/volunteer/volunteer-registration-form/

Handyman Person for Our Haslemere Charity Shop (GU27 1LF)

Hours:  Ad-hoc, flexible; scheduling will be based on volunteer availability

Supported by: Head Of Retail, Age UK Surrey

Location: Haslemere - 9-11 Junction Place, Haslemere GU27 1LE

Summary:

We are looking for a volunteer for our Haslemere Charity Shop to help us with small maintenance jobs which often get delayed.

We would really appreciate the help of a practical and reliable volunteer Handyman/person to help with general DIY and maintenance tasks, ensuring our Shop’s remain safe, functional, and welcoming for our customers.

This role is highly flexible and can be arranged around your availability.

Whether you can give a few hours a month or more regularly, your help will be greatly appreciated as it will make a real difference in keeping our shops well maintained and running smoothly.

Use your DIY skills to support a great cause – Age UK Surrey supports older people across Surrey with our services and activities

Main Duties: 

General repairs, including fixing door handles, furniture, and minor

plumbing issues.

Basic painting and decorating to keep our spaces looking fresh and welcoming.

Minor electrical work, such as changing light bulbs or securing loose fittings.

Basic carpentry, such as putting up shelves or repairing damaged furniture.

Identifying and reporting any larger maintenance issues to Staff Manager. 

Personal Qualities:  

                          
Reliable, friendly, helpful and willing and able to volunteer as part of a team and independently.

Skills:

Basic DIY and Maintenance Skills.

No Professional qualifications required, just confidence in general Basic handyman tasks.

Problem-Solving Mindset – Ability to assess small maintenance issues

and find practical solutions and repairs as needed.

Attention to Detail – Ensuring work is completed safely and to a good

standard.

Flexibility – Happy to take on a variety of small jobs based on the Shop’s needs.

Expenses:

Age UK Surrey will reimburse all agreed expenses e.g. car mileage.

You will be given shop familiarisation training covering the practical maintenance requirements and shop operations.

You will attend an induction also into the Charity providing important health and safety and other key information for volunteering with us.

We will contact two referees you provide for a reference.

We also conduct a basic background check with your consent.

Volunteers need to be age 18 or over.

Apply:

If you are interested in becoming a Handyman person to Volunteer with us we would love to hear from you. Please do get in touch to find out how you can help us.

For more information or to register as a volunteer for this role please contact the Volunteer Manager on: volunteer@ageuksurrey.org.uk or register directly and securely online here:

https://www.ageuk.org.uk/surrey/get-involved/volunteer/volunteer-registration-form/

Age UK Surrey, The Clockhouse Community Centre, Chapel Lane, Milford, Surrey, GU8 5EZ. Registered charity number 1036450

Handyman Person for our East Molesey Charity Shop

Hours:  Ad-hoc, flexible; scheduling will be based on volunteer availability

Supported by: Head Of Retail, Age UK Surrey

Location: East Molesey

Summary:

We are looking for a volunteer for each of East Molesey Charity Shop to help us with small maintenance jobs which often get delayed.

We would really appreciate the help of a practical and reliable volunteer Handyman/person to help with general DIY and maintenance tasks, ensuring our Shop’s remain safe, functional, and welcoming for our customers.

This role is highly flexible and can be arranged around your availability.

Whether you can give a few hours a month or more regularly, your help will be greatly appreciated as it will make a real difference in keeping our shops well maintained and running smoothly.

Use your DIY skills to support a great cause – Age UK Surrey supports older people across Surrey with our services and activities

Main Duties: 

General repairs, including fixing door handles, furniture, and minor

plumbing issues.

Basic painting and decorating to keep our spaces looking fresh and welcoming.

Minor electrical work, such as changing light bulbs or securing loose fittings.

Basic carpentry, such as putting up shelves or repairing damaged furniture.

Identifying and reporting any larger maintenance issues to Staff Manager. 

Personal Qualities:  

                          
Reliable, friendly, helpful and willing and able to volunteer as part of a team and independently.

Skills:

Basic DIY and Maintenance Skills.

No Professional qualifications required, just confidence in general Basic handyman tasks.

Problem-Solving Mindset – Ability to assess small maintenance issues

and find practical solutions and repairs as needed.

Attention to Detail – Ensuring work is completed safely and to a good

standard.

Flexibility – Happy to take on a variety of small jobs based on the Shop’s needs.

Expenses:

Age UK Surrey will reimburse all agreed expenses e.g. car mileage.

You will be given shop familiarisation training covering the practical maintenance requirements and shop operations.

You will attend an induction also into the Charity providing important health and safety and other key information for volunteering with us.

We will contact two referees you provide for a reference.

We also conduct a basic background check with your consent.

Volunteers need to be age 18 or over.

Apply:

If you are interested in becoming a Handyman Volunteer we would love to hear from you. Please do get in touch to find out how you can help us.

For more information or to register as a volunteer for this role please contact the Volunteer Manager on: volunteer@ageuksurrey.org.uk or register directly and securely online here:

https://www.ageuk.org.uk/surrey/get-involved/volunteer/volunteer-registration-form/

Age UK Surrey, The Clockhouse Community Centre, Chapel Lane, Milford, Surrey, GU8 5EZ. Registered charity number 1036450

Handyman person for our Lingfield Charity Shop

Hours:  Ad-hoc, flexible; scheduling will be based on volunteer availability

Supported by: Head Of Retail, Age UK Surrey

Location: Lingfield – 23 High Street Lingfield RH7 6AA

Summary:

We are looking for a volunteer for our Lingfield Charity Shop to help us with small maintenance jobs which often get delayed.

We would really appreciate the help of a practical and reliable volunteer Handyman/person to help with general DIY and maintenance tasks, ensuring our Shop’s remain safe, functional, and welcoming for our customers.

This role is highly flexible and can be arranged around your availability.

Whether you can give a few hours a month or more regularly, your help will be greatly appreciated as it will make a real difference in keeping our shops well maintained and running smoothly.

Use your DIY skills to support a great cause – Age UK Surrey supports older people across Surrey with our services and activities

Main Duties: 

General repairs, including fixing door handles, furniture, and minor

plumbing issues.

Basic painting and decorating to keep our spaces looking fresh and welcoming.

Minor electrical work, such as changing light bulbs or securing loose fittings.

Basic carpentry, such as putting up shelves or repairing damaged furniture.

Identifying and reporting any larger maintenance issues to Staff Manager. 

Personal Qualities:  

                          
Reliable, friendly, helpful and willing and able to volunteer as part of a team and independently.

Skills:

Basic DIY and Maintenance Skills.

No Professional qualifications required, just confidence in general Basic handyman tasks.

Problem-Solving Mindset – Ability to assess small maintenance issues

and find practical solutions and repairs as needed.

Attention to Detail – Ensuring work is completed safely and to a good

standard.

Flexibility – Happy to take on a variety of small jobs based on the Shop’s needs.

Expenses:

Age UK Surrey will reimburse all agreed expenses e.g. car mileage.

You will be given shop familiarisation training covering the practical maintenance requirements and shop operations.

You will attend an induction also into the Charity providing important health and safety and other key information for volunteering with us.

We will contact two referees you provide for a reference.

We also conduct a basic background check with your consent.

Volunteers need to be age 18 or over.

Apply:

If you are interested in becoming a Handyman person to Volunteer we would love to hear from you. Please do get in touch to find out how you can help us.

For more information or to register as a volunteer for this role please contact the Volunteer Manager on: volunteer@ageuksurrey.org.uk or register directly and securely online here:

https://www.ageuk.org.uk/surrey/get-involved/volunteer/volunteer-registration-form/

Age UK Surrey, The Clockhouse Community Centre, Chapel Lane, Milford, Surrey, GU8 5EZ. Registered charity number 1036450

Description

Trustee Role Description

We are looking for Trustees for our Board with senior skills in any of these areas:

Legal Experience

Income Generation

The NHS

Digital Marketing Experience

Our trustees play a vital role in making sure that Age UK Surrey achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that Age UK Surrey has a clear strategy and that our work and goals are in line with our vision:

For people to improve their wellbeing and independence to get the most from later life.

Just as importantly, they support and challenge the executive team to enable Age UK Surrey to grow and thrive, and through this, achieve our aims.

Board members have a collective responsibility. This means that trustees always act as a group and not as individuals.

Duties:

• Support and provide advice on Age UK Surrey’s purpose, vision, goals and activities.

• Approve operational strategies and policies, and monitor and evaluate their implementation.

• Oversee our financial plans and budgets and monitor and evaluate progress.

• Ensure the effective and efficient administration of our charity.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Review and approve our financial statements.

• Provide support and challenge to our CEO in the exercise of their delegated authority.

• Keep up to date about changes in our operating environment.

• Contribute to regular reviews of our governance. Attend Board and Committee meetings, adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect our interests, to the exclusion of your own personal and/or any third party interests.

• Contribute to the broader promotion of our objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

There will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

What we are looking for:

We are looking for people willing to bring energy, enthusiasm and commitment to the role and who will broaden the diversity of thinking on our board.

You do not need previous governance experience – we will provide a full induction and training.

Personal skills and qualities:

• Willingness and ability to understand and accept your responsibilities and liabilities as a trustee and to act in the best interests of Age UK Surrey.

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

• Effective communication skills and willingness to participate actively in discussion.

• A strong personal commitment to equity, diversity and inclusion.

• Enthusiasm for our vision and mission.

• Willingness to lead according to our values.

• Commitment to Nolan’s seven principles of public life: selflessness, integrity,

objectivity, accountability, openness, honesty and leadership.

Terms of office:

• Trustees are appointed for a 3 year term of office, renewal for 1 further term to a maximum of 6 years.

• This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment:

• Attending quarterly Board meetings as well as committee meetings throughout the year. Currently meetings are held in person at the Clockhouse Centre, Milford, Godalming.

• Attending annual staff/trustee meetings and ad hoc meetings as required.

• Completing safeguarding training and induction training as required.

Areas of expertise/ experience relevant to Age UK Surrey are:

Income Generation

Fundraising

Governance

Finance and accounting

Social welfare / care

Experience / knowledge of the NHS

Operating a community hub

Human Resources

Digital communications / IT

Marketing/ public relations

Strategic Planning

Monitoring and evaluating performance

Legislation relating to Age UK Surrey

Safeguarding Vulnerable Adults

Knowledge of the sector

Volunteer Title: Men in Sheds Volunteer

Volunteer hours: 1 or 2 mornings or afternoon sessions each week (3 hour sessions). Fridays and other days possible.

Reporting to: Shed Co-ordinator (staff)

Location: Men in Sheds workshop, Merrist Wood College, Holly Lane, Worplesdon, Guildford, Surrey, GU3 3PE

Main Role:

A volunteer who really enjoys woodworking and has good woodworking skills is needed to help in our Men in Sheds joinery workshop supervising / supporting woodworking projects and working as a team with other volunteers and the Co-ordinator.

This will include working with hand tools, power tools and small woodworking machines.

Essential Skills:

Experience in a woodworking environment with specifically woodworking expertise.

An understanding of Health and Safety or willingness to learn.

A willingness to pass on skills and knowledge to Shed members / participants.

Has good communication and organisation skills.

Willingness to work independently and as part of a team.

Desirable Skills:

An interest in wood work, furniture making, cabinet making.

A knowledge / understanding of issues that face older people.

Be reliable, trustworthy and competent. 

Provide occasional absence cover.

Note: Training will need to be undertaken in the Workshop on the use of all woodworking machinery.

Expenses: Age UK Surrey will reimburse any agreed expenses including travel.

Enquiries to: volunteer@ageuksurrey.org.uk

Volunteer Title:     Gardening Team Administrator for Age UK [Surrey]                                              

Hours:           To be negotiated around your availability – ideally 2-3 days a week          

Supported by:      The Gardening Team (of Help at Home) at Age UK [Surrey]

Location:               Home Based or The Clockhouse Community Centre,

                                       Milford, Godalming, Surrey GU8 5EZ  

Main Duties:

Full Training given on our Salesforce Database and other training as needed.

Logging new Gardening enquiries for help, from older people, onto our Database.

Making telephone calls to enquirers / potential clients for our gardeners and calling existing gardening clients / clients to check in on their gardening provision.

Sending emails (you will be allocated an Age UK Surrey email address) to new enquirers with all relevant information on the Gardening service we can provide.

Checking database daily to evaluate the upcoming tasks / administration for progressing and fulfilling the dates for actioning (i.e. Tasks Queue). Training given.

Personal Qualities:  

General Microsoft Office knowledge and experience of an office environment using Computers.

Good telephone manner and clearly spoken.

A clear slow speaking voice with patience and an understanding manner

Empathy with older people

Well organized and can work unsupervised.

Self -Motivated, Positive, Responsible and Reliable

Access to Godalming area via car or public transport as needed

Good volunteer role for utilising and/or improving your Administrative skills

Expenses:

To be negotiated, e.g. for transport, as needed for the role.

Volunteer Recruitment Manager: Please email volunteer@ageuksurrey.org.uk

Volunteer Driver Role Description

In this vital role supporting our communities, you would use your own vehicle to take up to 3 passengers to a range of different appointments in Guildford and occasionally, further afield. You will be working with adults some of whom may be considered vulnerable, so a firm commitment to safeguarding is essential. You will need to agree to a DBS check for Adults with a request for a check against the barred lists. We will also need you to provide two references as part of our Safer Recruitment process.

A responsible attitude is vital along with a good driving record. Your vehicle should be presentable, fully insured (with a MOT where applicable), road legal and well maintained.

You will receive mileage expenses based on the mileage that you travel from and back to your home at 45p per mile. 

You will live within 3 miles of the town centre.

Location

The volunteering will take place in Guildford and occasionally beyond, but you decide when and where you are happy to drive to. It's that flexible.

Volunteer Tasks and Responsibilities:

• happy to be contacted by our appointments co-ordinator regarding journey requests we have received – this could include via WhatsApp messaging - all during weekday office hours.

• being prompt and on time for all pick-ups and drop-offs

• being courteous, friendly and professional at all times

• having a conversation and listening to passenger stories.

• contacting Care for Guildford if you have any questions or concerns.

• letting Care for Guildford know, as soon as possible, if you can no longer undertake a journey

• immediately feeding back any Safeguarding concerns to us

• cash handling with passengers that make a donation towards the cost of their journey

• completing accurate expense claims, submitted on a regular basis. Assistance is available if required.

Time Commitment

This is a fully flexible role, supporting a wide range of passenger journeys. We provide journeys 5 days a week but it is completely up to you when you volunteer and how often. Some of our volunteers only manage to make one trip a month which is not a problem. We will work around you.

We do not charge you for any of the training.

Volunteer Specification

We ask that volunteers are:

• caring, considerate, patient and understanding

• flexible, reliable and helpful

• confident in engaging with all kinds of people in a friendly manner

• want to help people

• able to comply with all policies and procedures in every aspect of the role

Recruitment, Support and Training

All volunteers will be asked to:

• participate in an interview with one of our Trustees

• agree to a DBS check being carried out by us

• participate in any training arranged by Care for Guildford

If you love driving, want to help others in a way that fits in with your other commitments, this role could be for you. Please click below to be taken to our online application form. If you have any questions, please do not hesitate to call our team on 01483 566635

What we do…

At Care for Guildford, we operate a shopping service for local housebound residents, mostly older people, who are unable to shop for themselves,. This is only made possible thanks to our team of volunteer shoppers. During 2023, we helped an average of 13 clients living in and around the town, making over 600 shopping trips.

If you love helping others and want to make a difference in the lives of housebound people in your community, this role may suit you.

Volunteer Shopper Role Description

In this vital role you will, not only help clients stay independent and well by doing their shopping, but also enrich your own life with new experiences and friendships.

You will either go shopping for them or you may be asked to arrange and collect online orders and drop them off at their homes. You will be working with adults some of whom may be considered vulnerable, so a firm commitment to safeguarding is essential. You will need to agree to an enhanced DBS check for Adults with a request for a check against the barred lists. We will also need you to provide two references as part of our Safer Recruitment process.

A responsible and caring attitude is vital along with access to a vehicle.

You will receive mileage expenses based on the mileage that you travel from and back to your home at 45p per mile.

Location

The volunteering will take place within a 2 mile radius of Guildford town centre.

Volunteer Tasks and Responsibilities:

• happy to be contacted by our shopping co-ordinator regarding shopping requests we have received - all during weekday office hours.

• being courteous, friendly and professional at all times

• agreeing the shopping list with Client

• go shopping for a Client either in person or using online shopping facilities and drop the shopping off at the Clients home

• letting Care for Guildford know, as soon as possible, if you can no longer undertake a shopping request

• immediately feeding back any Safeguarding concerns to us

• cash handling in some cases with Clients who wish to pay for their shopping in this way

• keeping accurate records

• completing accurate expense claims, submitted on a regular basis.

Time Commitment

The time commitment varies depending on the needs of the person you are matched with and your availability. Generally, we ask for a minimum of one hour per week.

Volunteer Specification

We ask that volunteers are:

• caring, considerate, patient and understanding

• flexible, reliable and helpful

• confident in engaging with all kinds of people in a friendly manner

• motivated to help people

• mindful of infection control and good hygiene at all times

• able to comply with all policies and procedures in every aspect of the role

Recruitment, Support and Training

All volunteers will be asked to:

• participate in an interview with one of our Trustees

• agree to a DBS check being carried out by us

• participate in any training arranged by Care for Guildford

If you love shopping, want to help others, this role could be for you. Please click below to be taken to our online application form. If you have any questions, please do not hesitate to call our team on 01483 566635

This volunteering opportunity involves taking people in the Cranleigh area to the Health Centre, dentist,  hospital etc. Our clients are typically older people who are unable to drive themselves, people with disabilities or people who for various reasons are unable to travel independently to vital appointments.

No regular weekly commitment is required.  The emphasis is on flexibility.  You decide when you are available and whether you only want to do trips within the Cranleigh area or whether you are willing to go to nearby hospitals such as the Royal Surrey. 

You will need to be friendly, patient and enjoy working with people.  You will need to have your own car and a clean driving licence.

In return, we will cover your petrol expenses and provide support and an induction session.  We practise an Equal Opportunities Policy.

Contact us by clicking the Fill In An Application button if you would like to know more. We look forward to hearing from you.

Help make the Cranleigh community stronger!

Cranleigh Village Care needs duty officers to take calls from local residents  who need help getting to health care and other vital appointments.  They then match the request from a list of on call volunteer drivers. 

We ask duty officers to be able to commit to doing at least one volunteer shift per month.  A shift consists of answering phone calls from 10 am to 12 pm and then spending up to two to three hours to ring drivers followed up by confirming to the client when a lift is arranged so approximately five hours per volunteering session.

You will need friendliness, patience and empathy and you will be helping provide a service for people who would otherwise be unable to attend their appointments.

Full training an on going support is provided..

Our duty officers sometimes combine this role with that of being a volunteer driver.  See other role on this page.

To apply please fill in an application and we will get back to you.  We look forward to hearing from you.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  As part of a team of drivers, you will provide transport for older attending regular and one off events run by Farnham Assist.  All help gratefully received whether once a month or once a year. All our clients live within 3 miles of Farnham Town Centre.  Expenses will be offered for mileage.

Key skills & attributes: You should be a  car driver holding full UK licence, with own car insurance cover.  Safeguarding training will be organised together with a DBS check.

For further information please follow the 'Fill in an application' link.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  As part of a team of drivers, you will provide transport for older attending our monthly Community Lunches either at Hale or Farnham Town Centre.  All help gratefully received whether once a month or once a year. All our clients live within 3 miles of Farnham Town Centre.  Expenses will be offered for mileage.

Key skills & attributes: You should be a  car driver holding full UK licence, with own car insurance cover.  Safeguarding training will be organised together with a DBS check.

For further information please follow the 'Fill in an application' link.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.   

For monthly weekend lunches for older people: the Cook agrees the menu with the Lunch Coordinator, oversees the cooking and serving of the food and clears up the cooking area. The Food Preparation Assistants help the cook prepare the vegetables etc, serve the lunch and clear the cooking area.

Experience and enjoyment of cooking (particularly for the role of Cook), enjoys working as part of a team, enjoys company. Cooks must hold a food hygiene certificate (training for this will be provided by Farnham ASSIST, if necessary).

YOU DO NOT HAVE TO COMMIT TO ONCE A MONTH.  YOU WILL BE ON A ROTA WITH OTHER COOKS

For further information please follow the 'Fill in an application' link.

Farnham

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  All help gratefully received whether once a month or once a year.

Volunteers are needed to help at our monthly weekend lunches for older people.

You will assist with carrying the meals to the tables, clearing the tables, help with the washing up, and help clear up the dining room and the kitchen.

You should be able to work well in a team.

Applications from students (aged 14 and over) undertaking their Duke of Edinburgh Award would be welcome to apply.

For further information please follow the 'Fill in an application' link.

As part of our Volunteer Team you will receive regular updates and training, opportunities to attend our events and be rewarded with the appreciation of our clients for whom this may be an essential lifeline.  All our clients live within 3 miles of Farnham Town Centre.  Expenses will be offered for mileage.

Safeguarding training will be organised together with a DBS check.

For further information please follow the 'Fill in an application' link.

Visit a housebound elderly person at home regularly for a chat and a cup of tea. 

You will have a caring nature, be a good listener, enjoy chatting to people and are able to give time on a weekly basis.

For further information please follow the 'Fill in an application' link

Location: Remote (Work from Home)
Time Commitment: Flexible; events run at a variety of times including Mondays, Wednesdays, Saturdays, and Sundays at 10 AM and other monthly events (weekends/evenings).
Minimum Age: 18+

About Us:
The Harry Edwards Healing Sanctuary is a charitable organisation dedicated to holistic healing and well-being. We offer both in-person and online healing events, ensuring accessibility to all.

Role Overview:
We’re looking for tech-savvy volunteers to help run our live online healing events via Zoom and Facebook Live. You’ll ensure smooth streaming, support hosts, and troubleshoot technical issues. No prior experience in healing is needed—just a passion for helping and a knack for technology!

What You’ll Do:

• Set up and manage Zoom meetings and Facebook Live sessions
• Provide real-time technical support during live events
• Monitor audio, video, and streaming quality
• Save and organise event recordings for future use

Skills & Requirements:

• Confidence using Zoom and Facebook Live (training provided)
• Ability to problem-solve technical issues quickly
• Clear communication skills to support event hosts
• Reliability and attention to detail

What We Offer:

• Full training and support from our friendly team
• The chance to be part of a meaningful cause
• Flexible volunteering you can do from home
• A great way to develop tech and event production skills

Interested?
We’d love to hear from you! 

Join us in bringing healing to more people, wherever they are!

Do you have 30 minutes either weekly or fortnightly to speak to an older person who is experiencing loneliness and isolation? If yes and like us you want to end isolation, we have older people waiting to be matched to volunteers like you! 

This role is flexible that can work around your own lifestyle and availability As a valued Re-engage Volunteer you'll receive training and support, as well as communication from the Re-engage team. 

We are looking for people who are friendly, good listening skills and patience and understanding. 

This is a rewarding role and if you feel you would like to be apart of the Re-engage volunteering community, we would love for you to apply! 

Just a couple of things...

• You will be over 18 
• We are unable to pay expenses for the phone calls, this is to keep our services free for older people.

Stall volunteers needed! Can you lend a hand?

We are looking for some enthusiastic volunteers to get stuck in with our internal hospital sales throughout the year!

This role will involve coming in and supervising one of the stalls we regularly hold on the ground floor of the hospital e.g selling books, cakes, children's toys etc. You will be handling donations and telling members of the public about the charity as they visit the stall. 

This role would suit you if you like variety and are positive, collaborative and really want to get involved with your local hospital and community!

By helping to raise money and awareness for The Royal Surrey County Hospital Charity you are helping to ensure that patients at the Royal Surrey County Hospital receive exceptional care in a welcoming and safe environment.

This role can be flexible around your schedule, so please get in touch if you are interested! 

If you are interested in helping Royal Surrey County Hospital Charity, please complete the online application form & we will be in touch!

We are looking for some enthusiastic volunteers to become collection tin coordinators to help run our collection tin programmes in the local community  throughout the year! Could you help us?

We are primarily looking for volunteers in the following locations:

• Guildford
• Godalming
• West Clandon
• Elstead
• Farnborough
• Farnham

However, please do get in touch if you are interested and live elsewhere. We will try our best to make arrangements to support your volunteering in your local community.

This role will involve:

• Liaising with shops, businesses and offices in your area to ask them to keep an RSCH Charity collection tin in a prominent place.
• Collecting full tins and supplying new ones.
• Counting and banking the collected money and recording it accurately, and completing simple reports so you can keep track of how they’re doing.
• Informally discussing other ways the business may support our work (for example, if one of their employees wants to run a marathon for us) and passing leads to us.

This role would suit you if you are organised, honest, confident, collaborative, have good local knowledge and really want to get involved with your local hospital and community!

By helping to raise money and awareness for The Royal Surrey County Hospital Charity you are helping to ensure that patients at the Royal Surrey County Hospital receive exceptional care in a welcoming and safe environment. Fundraising is vital to support our work and collection tins in your local community are a valuable asset in helping us to do just that.

You may need to be able to travel locally, whether by car or public transport. All reasonable travel expenses will be reimbursed, according to the NHS Travel and Subsistence Policy.

You will be supported by the fundraising team and will have guidance on the role and NHS volunteering process.

This role can be flexible around your schedule and the amount of time you spend depends on how large an area you’d like to cover, so please get in touch if you are interested! 

If you are interested in helping Royal Surrey County Hospital Charity, please complete the online application form & we will be in touch!

Each year we organise and attend lots of external events out and about in the community and need volunteers to support these.

From selling new and second goods at our community pop up charity shops, attending show's and festivals to supporting our annual Stride for Cancer Care sponsored care, serving walkers with snacks and drinks at the aid stations to cheering people over the finishing line and handing out medals, your support is vital and we could not do all that we do without the wonderful support of volunteers.

If you would be interested in joining us to help support our events programme please get in touch!

We are looking for volunteers to work alongside teenage students and adults who suffer from a wide range of physical, psychological and developmental difficulties.

You will received great support from the team and a full induction.  No gardening experience is required, just a desire to be outdoors, have lots of fun and help people.

 Please click on the 'Sign up button' for more information

Guildford, Farnham,Ash, Aldershot, Pirbright, Woking, Godalming

The Therapy Garden seeks enthusiastic  gardeners to help grow produce and plants for retail purposes. It would be like having a free allotment! Flexible hours. To plan work in conjunction with our lead horticulturist.

Please click on the 'Sign up button' for more information

Guildford, Ash, Pirbright, Farnham

We have seven compost bays which need regular turning.

Do you have an afternoon each week where you can help turning these bays?

If so, please get in touch and join our merry band of volunteers at The Therapy Garden!