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Edmonton Valley Zoo

 

A special place that inspires love and learning of animals and nature.

 

Home to over 350 animals, with a full range of species from different climates and habitats — all here for visitors to discover, learn about and appreciate.
INTIMATE.  INSPIRING.  NURTURING.  NATURAL.  COOL.

 

How to Get Involved

Volunteer Experience Ambassador  |  Special Events  |  Group Volunteering  I  Youth Volunteering

PLEASE NOTE: Group volunteer opportunities are not currently being booked as the program is currently under review.

ELIGIBILITY
  • Ages 13+ for Special Event Volunteers
    • Individuals under the age of 12 can volunteer with a parent or guardian
  • Ages 15+ for Visitor Experience Ambassadors
APPLY
  • Fill in an Application
  • Volunteer positions may require a Police Records Check
  • Some positions may also require an interview or reference checks or a Police Information Check. You will be contacted if any of the above are necessary.
  • You will be invited to attend our New Volunteer Orientation
VOLUNTEER
  • Once you have attended a Volunteer Orientation, you can log in to MyImpactPage.com and start signing up for opportunities. 
  • Check out all that Community & Recreation and Culture has to offer.

CONTACT US:

Volunteer Services

rfsvolunteer@edmonton.ca

Opportunities

Visitor Experience Ambassador

PLEASE NOTE that the VEA program application portal will reopen on December 22, 2025. 

Are you enthusiastic, outgoing and passionate about animals and conservation?

As a visitor experience ambassador, volunteers will assist in providing excellent customer service to all visitors, as well as providing wayfinding and education about conservation through engaging games and activities. The VEA program will allow individuals in the community to gain volunteer or community service hours and develop their communication and interpersonal skills while gaining work experience in a Zoo setting. Applicants must successfully pass an interview to be considered for this position.

Volunteers will not have any direct interaction with the animals of the Zoo.

 

Responsibilities:

  • Volunteers are friendly resources; they engage with guests by welcoming, directing, and providing general zoo information.

  • Promote Animal Talks, interpreter-led activities and highlight any zoo news of the day.

  • Lead  fun, interactive and educational activities for visitors of all ages

  • Volunteers have access to a variety of activities that will be linked to conservation. VEA volunteers will educate visitors about the zoo’s conservation work, how we support our conservation partners, and how guests can get involved. 

  • Educate visitors about animal care practices, such as enrichment, building and animal observation

  • Volunteer Education Ambassadors approach visitors to start conversations to ensure visitor questions are answered or directed to the appropriate staff

  • During special events and large demonstrations, volunteers will assist in controlling crowds and assist participants

  • Notify staff of any situations that require staff attention

 

Requirements:

  • 15 years of age or older

  • Friendly and outgoing with the ability to start conversations

  • A background in biology, ecology or environmental sciences is considered an asset, but is not required.

  • A strong interest in Zoos and Conservation is required

  • Successful candidates may be required to complete a Police Information Check

 

Continue...
Fill in an application

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