Southern Cross Care is an established and respected not-for-profit organisation specialising in services for older people. We provide a continuum of care to meet the changing needs and choices of our older people.
Our focus is on helping people to age healthily, maintain independence, stay informed and keep connected with family and friends. Our Compassionate, Capable, Collaborative, Creative values are in the work that we do and are our guiding principles in driving our health promoting approach.
We create an age friendly environment which values dignity, individuality and diversity, not only for our clients, but also for our employees and volunteers. We encourage you to consider the cultural and personal background of our colleagues by showing interest, respecting different beliefs and celebrating the skills, knowledge and personalities we all bring to our workplace.
Southern Cross Care works to enhance the quality of life of the people accessing our services. Our health promoting approach focuses on supporting people to increase control of their health in order to improve it. At Southern Cross Care we believe all people have the right to achieve their best health, regardless of age or illness. We encourage older people, their families or representatives to be active partners in making informed decisions about their services to improve overall health and wellbeing.
We understand our valuable role in creating environments to achieve healthy ageing for our clients, staff and volunteers.
Research shows the most important factors that influence quality of life for older people are physical health, social relationships, healthy environments and psychological wellbeing (WHO 2002). These four domains have been embedded throughout our service delivery model to promote healthy ageing and overall quality of life. Our approach also supports the United Nations Sustainable Development Goal No. 3, which aims to ensure healthy lives and promote wellbeing for all at all ages.
Rob Lock, Health and Wellness Services and The Pines Lodge Volunteer
“I have been accessing Southern Cross Care Community Health and Wellness Services for 13 years. They have helped me immensely; therefore I wanted to return the favour by volunteering. I am involved in marketing activities such as attending expos and special events. I speak to all medical students completing their placement around my experiences with Southern Cross Care; I also work in the Pines Conifer Emporium and whatever else is needed. I am yet to say no to anything.
Not only is volunteering rewarding, it is a great social outlet, and I have met so many new people. I feel valued and I find Southern Cross Care staff to be positive and they make me feel a part of their family.”