Demelza

VOLUNTEER ROLE: Admin Assistant

REPORTS TO: Estates Executive       

LOCATION: Estates Office, Kent

PURPOSE OF ROLE:

To assist Estates Department in clearing backlog of admin projects due to staff shortages. 

ROLE/DUTIES/RESPONSIBILITIES:

To assist the new administrator in carrying out a medical equipment audit.  To undertake any tasks that will help us get organised again and catch up after being short staffed for 6 months.

SKILLS & QUALITIES:

A can-do attitude, a problem solver, minimal supervision. Preferably able to use spreadsheets/Excel. Ability to type and basic computer skills.  

TIME COMMITMENT:

We’d be grateful for anything from 2 hours per week. Preferably in a 2 hour session. More if available.

TRAINING AND SUPPORT:

You will be given a Volunteer Handbook, which covers mandatory training such as Moving & Handling, Fire, Data Protection and Safeguarding.  In addition, you will complete an induction with your line manager. Specific, specialist training will be provided where appropriate/relevant to the area you will be assigned to.  Ongoing support is available to volunteers through their line manager and the Voluntary Services team.

All volunteers must maintain their mandatory training to continue in their role.

UNIFORM/DRESS CODE REQUIREMENTS:

Casual (might be some dusty work going through old folders/cupboards etc)

TEAM DEMELZA - OUR VALUES & BEHAVIOURS:

Volunteers are expected to demonstrate and actively align to our organisational values and behaviours. The full values and behaviours documents can be found on the Demelza Intranet.

SAFEGUARDING AND FREDIE:

Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Demelza also values FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) and expects all employees and volunteers to share this commitment.

Some volunteering roles will require an enhanced DBS check - this does not mean that you cannot volunteer for us if you have a previous conviction. Demelza conforms to all aspects of the Rehabilitation of Offenders Act 1974.

Estates Department Volunteers

Role Summary:

We are seeking dedicated and enthusiastic Volunteers to join our very busy Estates Team, who are responsible for maintaining and operating all of the Demelza sites, keeping them clean, safe and well maintained. 

Our sites:

Sittingbourne, Kent

Eltham, SE London

St Leonards, East Sussex

30 shops throughout the South East

Distribution Centre in Aylesford, Kent

If you have previous maintenance experience and can spare a few hours a week to support our friendly team in our Estates Department, please apply or get in contact. Whatever your skills and experience, we will be able to put these to good use. This Volunteer position offers a unique chance to develop your skills while making a positive impact. Each day brings different challenges – from carpentry to plumbing, painting and decorating to changing locks. All levels of skill are appreciated, although some tasks such as electrical repairs will need further qualifications.

Whether you can lend a hand at one of our hospices or are able to help our Estates Trading Team, we would love to hear from you.

Duties could include:

• Helping with practical tasks
• General maintenance and repairs
• Painting and decorating
• Lifting and carrying

Experience:

• General site knowledge is useful, which could include building, plumbing, electrical, construction, mechanical, drainage.
• Previous experience in engineering, site maintenance or project management is advantageous.

What you gain from volunteering:

• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The chance to develop new skills, take on new challenges and enjoy new experiences
• Training and support
• The opportunity to make an invaluable contribution to Demelza and support children with terminal conditions and their loved ones