Barwon Health

We are seeking new volunteers to join our Concierge team at University Hospital Geelong to support Barwon Health and our Consumers through a period of building and development.

Concierge Volunteers complete  shifts on weekdays.  

Our Concierge Volunteers provide a first point of contact for the several hundred people who pass through the main entrance each day. It is a busy space with the opportunity to be immensely helpful to consumers, their families and visitors. 

It is an exciting time to join Barwon Health with a number of building developments happening.  The building works mean changed access conditions and departments / clinics moving.  Our Concierge Volunteers provide a vital service to Barwon Health and our consumers helping things to flow smoothly.  This important role is needed now more than ever! 

Your role will be to offer support and guidance through these changes - directing people to where they need to be.  Your welcome and reassurance will ensure our consumers feel supported.  In addition Concierge Volunteers undertake tasks such as restocking surgical masks at hospital entrances, receiving deliveries such as flowers and supporting the allied health equipment loans program.

Our Current available shifts are as follows:

UHG Main Entrance Mondays - 12pm to 4pm

UHG Main Entrance Thursday - 12pm to 4pm

Youang Surgery Centre Entrance - 9:30am to 2:30pm

Our current volunteers tell us the things they enjoy about this role are meeting new people and knowing that that they can help.  If you enjoy a fast-paced environment and being able to make a difference to somebody’s day this can be a very rewarding role. 

We offer extensive training and support to ensure you are ready to help.  A Volunteer Coordinator will support you through the onboarding process.  We offer a suite of eLearning modules which you can complete at a pace you feel comfortable with.  There will be compliance requirements including a police check and immunisation requirements to be completed.  Once training and compliance are finalised you will be supported through buddy shifts which allow you to observe and learn at your pace. 

If you are interested to take the next step we would love to hear from you!      

Volunteer Opportunity – Patient Transport Drivers (Barwon Health)

Barwon Health is expanding our Volunteer Driver Program to support more patients across the Greater Geelong region in attending their vital clinical appointments. This service makes a genuine difference in the lives of our community’s most vulnerable, ensuring they can access the care they need.

We are looking for compassionate, and reliable Volunteer Drivers to join our team and provide transport to:

• University Hospital Geelong

• Barwon Health North

• Barwon Health McKellar Centre

• Newcombe Community Health Centre

Please note, we are currently looking for Volunteers who have any availability across Monday - Friday.

What you’ll be doing:

• Driving patients safely to and from appointments using Barwon Health fleet vehicles.

• Providing a friendly, supportive presence to help patients feel at ease.

• Utilising modern technology to access secure information across multiple devices

• Following infection prevention and safety protocols to protect yourself and patients.

• Working closely with Patient Transport Coordinators and clinicians who will support and guide you.

What we’re looking for:

• Safe and responsible drivers with a current driver’s licence.

• Confidence with Technology

• A friendly and caring approach, with patience and understanding.

• Reliability and flexibility – start/finish times may vary depending on appointments (generally between 8am–4pm, Monday–Friday).

• Willingness to follow infection control measures, including wearing a surgical mask and keeping up to date with vaccinations (minimum 3 COVID-19 and current flu).

What you’ll gain:

• The opportunity to give back in a meaningful way, supporting those who need it most.

• Extensive onboarding, training and ongoing support from Barwon Health staff.

• Buddy shifts with experienced volunteers to build your confidence.

• A sense of pride in making a real difference to patients’ wellbeing.

• Connection with a welcoming team of volunteers and staff.

Requirements:

• Current driver’s licence (standard car licence is fine).

• Minimum 3 COVID-19 vaccinations and current influenza vaccinations.

• Willingness to undergo onboarding, training, and safety checks.

• Confidence with technology. The system used when volunteering will require the volunteer's device to be updated and the volunteer will need to be confident with using systems. 

Interested?
We’d love to hear from you!
👉 Apply online today and our Volunteer Team will be in touch.

Come join us in helping patients get the care they need – your time and skills can make all the difference.