Central Bayside Community Health Services

Community Visitors Scheme (CVS)

The Community Visitors Scheme is a government-funded program that matches a volunteer visitor with a lonely or isolated person living in an Aged Care Facility or in his or her own home. The visits are purely for social purposes, and to provide companionship.       


CBCHS delivers CVS in Kingston, Bayside, Glen Eira and Frankston LGAs. 


Volunteers spend an hour or so a week (or fortnight) with the person doing activities they both enjoy, such as going for a walk, reading, chatting over a cuppa, jigsaws etc. Many of our volunteers go on to develop a true friendship with the person they visit.


Visits can make the world of difference to the health and wellbeing of the person receiving the visits. At the same time, volunteers report a richly rewarding experience in their own life.


Volunteers commit to the program for 12 months and visiting at least once a fortnight, but weekly is preferable.


Our recruitment process is flexible and caters to current restrictions so don't delay.


Read below to find out how to apply or contact the Volunteer Office on 8587 0322.


Step One: Fill in an application
Click on the Fill in an application button -top right of screen. Create a personal account.  Please keep your username and password as you will be required to log in during your time as a volunteer. Complete the application form.

Step Two: Attend an interview 
We will be in touch to set up an interview (online or in the office). This is an opportunity for you to find out more about the role and for us to understand what you would like to get out of your volunteering experience.

Step Three: Complete pre-commencement checks
All CBCHS volunteers are required to complete a National Police Check and reference checks prior to commencement. In some cases an International Police clearance and VEVO visa check may also be required. 

Covid-19 Vaccination - All CBCHS staff and volunteers are now required to be vaccinated against COVID-19 in line with the Mandatory Vaccination Direction. A copy of your vaccination evidence can be uploaded as part of your initial application or you can provided this during the recruitment process. 

Step Four: Training and orientation
Full training and support is provided. As part of our onboarding process we will support you to complete CVS program training & infection control training.

Step Five: Matching
Once onboarding is complete a CVS team member will be in touch to discuss a suitable match. We will work with you to understand what you are hoping to get out of your volunteer experience and where possible  align interests so you and your recipient can develop a lasting friendship. 

30 years of CVS - stories of friendship

Here’s a lovely story of support and friendship to emerge from our Community Visitors Scheme (CVS) volunteer program.

CVS volunteer Sarah has been visiting Betty at a local residential care facility since 2019, with the pair enjoy regular catch-ups for coffee, chats and supported walks.

Current Volunteer Opportunities

Fill in an application

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