Better Health Network

Adult Community Options (ACO)

Adult Community Options (ACO) is our NDIS Disability Services program, supporting individuals with a range of abilities, from independent to high and complex support needs.

Volunteers assist our ACO staff to support differently-abled clients in a range of activities both centre based and out in the community. ACO centres are located in Parkdale, Cheltenham, Edithvale and Clayton South.

ACO volunteers see the person first and disability second. They possess a sense of fun, humour and adventure! Compassion, patience, understanding, commitment and a great attitude are all required. 

Activities are offered from 9am-3pm Monday - Friday. You determine how often or how many hours you would like to volunteer. Full training is provided and volunteers are supported by team leaders and staff.  Volunteering with ACO can be immensely rewarding from engaging with our clients to sharing your talents, interests and learning new skills. 

Our team is hear to support you with the application process and throughout your volunteering journey.  Select "Fill in an application" top right hand side of the screen or contact our team on 03 8587 0322 or 

To find out more about Adult Community Options visit 

Current volunteer opportunities

Activity Support Volunteer - Adult Community Options (ACO)

NDIS services

Adult Community Options (ACO) is BHN's NDIS Disability Services Program. The Activity Support Volunteer role is supervised by staff to support clients with a range of abilities from independent to high and complex support needs. A range of programs and activities are available based on 7 life areas as below.

The role involves providing support to the clients in accordance with and within the philosophy of the National Disability Insurance Scheme Act 2013,  Disability Act 2006, NDIS Code of Conduct CBCHS and ACO rules, guidelines, policies and procedures.

Fill in an application

Meaningful Connections

Meaningful Connections is Better Health Network's government-funded program that matches a volunteer visitor with a lonely or isolated person living in an Aged Care Facility or in his or her own home. The visits are purely for social purposes, and to provide companionship.       

BHN deliver the program across the inner south and south eastern suburbs of Melbourne. 

Volunteers spend an hour a week (or fortnight) visiting their older friend and can engage in activities they both enjoy, such as going for a walk, reading, chatting over a cuppa, jigsaws etc. Many of our volunteers go on to develop a true friendship with the person they visit.

Visits can make the world of difference to the health and wellbeing of the person receiving the visits. At the same time, volunteers report a richly rewarding experience in their own life.

Our recruitment process is flexible and our friendly team is here to support you through the process. 

Contact us today on 03 8587 0322 or or apply now by following the steps below.


Step One: Fill in an application
Click on the Fill in an application button -top right of screen. Create a personal account.  Note down your username and password for future logins. 

Step Two: Attend an interview 
We will be in touch to set up an interview (online or in person depending on your preference). This is an opportunity to get to know you and to understand what you would like to get out of your volunteering experience.

Step Three: Complete pre-commencement checks
All Volunteers are required to complete a National Police Check and Working with Children Check prior to commencement. In some cases an International Police clearance and VEVO visa check may also be required. The cost is covered by BHN.

Step Four: Training and orientation
Full training and support is provided. As part of our onboarding process we will support you to complete program training & infection control training.

Step Five: Matching
Once onboarding is complete a team member will be in touch to discuss a suitable match. We will work with you to understand what you are hoping to get out of your volunteer experience and where possible align interests so you and your recipient can develop a lasting friendship. 

Current Volunteer Opportunities

Fill in an application

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