Archway Community Services


General Interests

EWR Volunteer Driver

PROGRAM NAME: Community Van Service 


POSITION TITLE: EWR Volunteer Driver 


SCHEDULE: 8:00pm – 12:00am shifts (shifts are available 7 days/week) 


LOCATION: 2420 Montrose Ave, Abbotsford 


REPORTS TO: Supervisor, Senior Services  


Archway Community Services provides more than 85 programs and services to clients at every stage of life. Our vision for the future is justice, opportunities, and equitable access for all. We strive toward that goal by fostering community well-being and social justice through positive action and leadership. Come help us help people. 


The EWR Volunteer Driver will support Abbotsford’s Extreme Weather Response during the Winter months. In pairs of two, volunteer drivers will transport community members to local extreme weather shelters with the use of a society vehicle. A $20.00 honorarium will be provided to each volunteer for the four-hour shift. 


  • Work in coordination with another volunteer driver/co-pilot. 

  • Transport community members experiencing homelessness to local shelters/drop-in center. 

  • Receive directions and possible client locations from dispatch. 

  • Check-in with dispatch before/after completing a ride or at predetermined intervals.  

  • Record client statistics & ride information. 

  • Offer additional supportive services when applicable. 

  • Report questions or concerns to the Supervisor, Seniors Department. 

  • Comply with all agency policies, procedures, and protocols in the performance of duties. 


Education and Certification: 

  • Provision and maintenance of a satisfactory Criminal Records Check. 

  • Provision and maintenance of a class 5 driver’s license & satisfactory driver’s abstract. 

  • Valid first aid certification is an asset. 

  • Naloxone certification is an asset. 


  • Experience supporting vulnerable populations or outreach experience is an asset. 

Knowledge and Skill Set 

  • Sensitivity to the needs and challenges faced by community members experiencing homelessness. 

  • Well-developed interpersonal & communication skills. 


Working conditions will include driving in the community and brief stops outside to offer rides to clients. Clients may occasionally become rude or unpleasant or be under the influence of substances. COVID-19 safety protocols are in place. Due to in-person service with vulnerable populations, it is recommended that volunteers have their complete COVID-19 vaccination.  


  • Accountability and Dependability: Takes personal ownership and responsibility for the quality and timeliness of work commitments. Follows organizational guidelines, professional standards, regulations and principles. Demonstrates reliability and integrity on a daily basis.  Reliable and dependable in performing job-related tasks, finishing assigned projects, meeting deadlines and appointments.  Communicates delays in work and renegotiates deadlines in a timely manner. 

  • Communication: Respectfully listens to others to gain a full understanding of issues; comprehends written material; presents information in a clear and concise manner orally and in writing to ensure others understand his/her ideas; appropriately adapts his/her message, style, and tone to accommodate a variety of audiences.  Expressing and transmitting information with consistency and clarity, using active listening techniques in order to effectively understand provided feedback, summarizing information according to the audience in order to increase understanding. 

  • Ethics, Integrity, Confidentiality, and Trust: Models and promotes honesty and integrity within and with others.  Takes the right action at the right time and in a manner that complies with the processes and procedures of the organization and the law.  Demonstrates effective discretion, builds rapport with others and maintains confidentiality.  Displays honesty and transparency that exhibits the values and mission of the workplace. 

  • Valuing Diversity and Inclusion: Appreciating and leveraging the capabilities, insights, and ideas of all individuals.  Working effectively with individuals of diverse style, ability, and motivation.  Seeking to be inclusive of all abilities, cultures, and backgrounds; challenging exclusionary practices.   

  • Professionalism: Behaves with fairness and consistency in communication, daily interactions, and decision-making.  Shares information and ideas with others in a collaborative manner.  Maintaining consistent lines of communication with manager, supervisor, team members and clients communicating deadlines, issues, status updates, and successes.  Maintaining appropriate interpersonal relationships and boundaries with staff and clients.

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