Ipswich City Council

Welcome to the City Events – Ipswich Festivals volunteering portal!

Volunteer with Ipswich Festivals and be part of delivering some of the region’s most iconic events. Through a range of annual festivals, including Planes, Trains and Autos, SPARK Ipswich Arts Festival, Galvanized Festival of Heritage and Christmas in Ipswich, volunteers have the opportunity to support council in raising the profile of Ipswich as a major event city and leading event destination in Queensland.

Volunteering with Ipswich Festivals is a rewarding experience that enables individuals to connect with their community, build confidence, develop valuable practical and interpersonal skills and gain hands-on experience in the events industry. Whether looking to learn something new, enhance career prospects, or give back to the community, Ipswich Festival volunteers make a meaningful contribution while helping create memorable experiences for our community and visitors.

Ipswich Festivals Volunteers play an important role in supporting event delivery. Roles and tasks can include;

• Assisting with event operations (event signage set-up, entry and registrations)
• Providing exceptional customer service (assisting with photo moments, managing queueing, accompanying tour groups)
• Helping visitors with information and directions (directing to first aid, tag-a-toddler marquees)
• Contributing to a safe and welcoming environment for all attendees (greeting attendees, ensuring no children climbing on installations)

Ready to get started? Click the current opportunities below to complete your application.

Welcome to the Tourism Volunteering Portal 

The Ipswich Visitor Information Centre is an award-winning operation located in Ipswich City for the convenience of visiting tourists. With a wide variety of tourist information and brochures, onsite cafe facilities and locally produced merchandise for sale there is lots to offer our visitors. 

The Ipswich Visitor Volunteer Ambassadors possess excellent local knowledge and have the desire to help visitors get the most out of their Ipswich experience. Ambassadors play an integral role in assisting visitors with booking services for tours, accommodation, and ticketing; and possess a warm and helpful outlook.

Volunteers benefit from a friendly and fun environment, regular familiarisation training and annual recognition events.  As part of the greater tourism team, ambassadors will have the opportunity to volunteer at major events, tours and activations.  

Ideal volunteer candidates will have:

• Excellent communication skills with demonstrated ability to represent the Ipswich City Council with a wide range of external customers.
• Be able to provide exemplary customer service and support, assist visitors with guidance, directions and information which will enhance their destination experience.
• Demonstrated ability to work within a team environment.
• Have flexible availability for a 7 day a week operation.

Ready to get started? Click the current opportunities below to complete your application.