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Head Office & Community
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.
Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links
Head Office/Community Roles
Volunteer Administrator (People Services)
We’re on the lookout for a friendly and reliable volunteer to join our dynamic People Services Team as an Administration Volunteer!
This role will be based at our main Head Office in Sully assisting the People Services Team with a variety of general administration duties.
The People Services Department is made up of 3 functions: HR, Learning and Development and the Volunteering Team. This opportunity would suit someone who is looking to gain valuable office-based experience.
Considerations:
Location: Ty Hafan, Hayes Road, Sully, CF64 5XX (Head Office)
Age requirement: 18+
Schedule: Flexible between 9am-5pm, Weekdays
Background checks: 2 references and a Basic DBS check
Due to the activities of this role, a considerable level of IT skill and knowledge of GDPR is required for this role.
We welcome applications from individuals with disabilities. Please let us know if you require any reasonable adjustments during the informal chat for this role.
Activities include:
• Supporting the HR function with basic administration tasks
• Photocopying, filing
• Updating/amending spreadsheets
• Auditing/updating and maintenance of systems across the teams
• Data input
• Internet research
• Supporting with Hybrid Working Compliance
• Other ad-hoc administration tasks.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
or
Click here to view a full role description
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Thank you for your support.
Diolch am eich cefnogaeth.
Ad-Hoc Events
Ty Hafan Led Events:
If you are interested in helping out at any of these ad-hoc events, please submit your interest by emailing jodana.weekley@tyhafan.org.
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Community Champion
Make a real difference to children in Wales with a life-shortening condition by becoming a Community Champion today!
Our Community Champions are an extension of our Fundraising team and act as representatives of Tŷ Hafan within their local community.
They are passionate about their cause and eager to share their knowledge and enthusiasm with others.
Supported by your local Regional Fundraiser, you will help us with various fundraising activities depending on your skills and confidence.
You will receive a full induction and ongoing training, as well as opportunities to meet other volunteers and have fun throughout the year.
We can't wait to welcome you!
Considerations:
Age requirement: 18+
Time commitment: Varied based on what you are able to do, but ideally, we would be looking for you to support for at least one day a month
Location: Across your local area
Activities include:
• Collecting and servicing donation boxes in your area and finding new places to place them;
• Helping out at bucket collections and other fundraising events throughout the year;
• Spreading the word about Tŷ Hafan's campaigns and events to your friends, family and contacts;
• Sharing your passion for what we do with your community.
Desirable skills:
• Able to speak Welsh (not essential for all volunteers, but we welcome Welsh speakers);
• Confident and comfortable speaking in public;
• Familiar with using social media.
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Events Volunteer
Do you love meeting new people and making a difference in your community? Are you looking for a fun and rewarding way to spend your time or use your skills and talents? If so, you might be the perfect person for our Events Volunteer Role!
As a charity, Tŷ Hafan organizes many fundraising events throughout the year and we are also represented at wider fundraising events across our communities.
These events include our very own Family Fun Day, sporting events, community bucket collections in exciting venues, and much more.
These events attract thousands of people who want to support our cause, but we also need people who can help us behind the scenes to make them happen!
That's where you come in..
By volunteering at an event, whether as a one-off or more regularly, you'll help us raise essential funds for children with life-shortening conditions and their families. You'll be making a huge difference.
Click here to view a full role description
Considerations:
Age Limit: 16+ (Under 18s to be accompanied by an adult)
Time Commitment: One off, long term, flexible, hours vary with each event
Activities include:
• Event set up
• Event registration
• Bag drop/stall cover
• Encourage, cheer on and motivate event participants
• Marshalling
• Handing out medals
• Bucket collections
• Support staff to deliver a safe event
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Retail Roles
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.
Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links
Retail Roles
Bridal Department Volunteer - Abergavenny & Whitchurch
Say ‘I Do’ to Volunteering in Our Bridal Department!
Help brides find their perfect dress and make their wedding day unforgettable, while raising funds for children with life-shortening conditions and their loved ones.
This opportunity is a great way to develop new skills or build on existing ones, and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from care and therapeutic services for children, to emotional and practical support for families and siblings.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 18+
Commitment: flexible around your availability / customer appointments
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Volunteer Retail Assistant - Under 18
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
Considerations:
Age requirements: 16+
Locations: shop areas listed in the full role description
Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week. Shifts will be discussed during your informal chat.
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
• Engaging with and serving customers;
• Taking donations and promoting Gift Aid;
• Preparing items for sale; including steaming, ironing, tagging and labelling;
• Moving items from the stockroom to the shop floor;
• Working as part of a friendly team.
Ready to apply?
Click here to fill in an application form (PC/LAPTOP)
Click here to complete an application form on your mobile phone/tablet
or
Click here to view the full role description
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Duke of Edinburgh / Welsh Bac Opportunities
Are you looking for a rewarding way to make a difference in your community? Do you want to gain valuable skills and experience in the retail sector? If so, you might be interested in volunteering at one of our charity shops as part of your Duke of Edinburgh Award or Welsh Baccalaureate.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
Considerations:
Age requirements: 16+
Locations: shop areas listed in the full role description
Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week. Shifts will be discussed during your informal chat.
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
About Tŷ Hafan:
Tŷ Hafan is a leading Welsh children's charity, with our hospice and headquarters based in Sully, Vale of Glamorgan.
Tracy Jones, Director of Family Wellbeing and Outreach Services for Tŷ Hafan, said: “When families are told that their child’s life is going to be short, their whole world changes. It changes again when they realise they must consider end of life care, and again, when they finally lose their child.
“Tŷ Hafan is there to provide endless support to families from the moment their world changes. Through life, death and beyond.
“We can’t give a family more time, but Tŷ Hafan can make sure those families who find themselves facing a nightmare such as those faced by families in our care, have the time and the support they need, when they need it.”
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
• Engaging with and serving customers;
• Taking donations and promoting Gift Aid;
• Preparing items for sale; including steaming, ironing, tagging and labelling;
• Moving items from the stockroom to the shop floor;
• Working as part of a friendly team.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form (PC/LAPTOP)
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Retail Maintenance Volunteer
Maintenance Volunteers play a crucial role in keeping our retail buildings in top condition. They help ensure our shops are attractive and inviting, creating a safe and welcoming environment for both our staff and volunteers.
This opportunity is a great way to utilise existing skills, develop new ones and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Considerations:
Age requirements: 21+
Locations: shop areas listed in full role description below
Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare. Shifts will be discussed during your informal chat.
Background checks: 2 references, Basic DBS, Driving License (points) Check.
Activities include:
• Minor cosmetic repairs;
• Painting, carpentry and other DIY jobs;
• Supporting with any other general maintenance tasks as needed.
Skills you will need:
• Attention to detail;
• Ability to work as part of a team and independently;
• Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.
Click here to view a full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Abergavenny - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 16+
Location: 55 Frogmore Street, Abergavenny NP7 4AR
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Abergavenny - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 16+
Location: 55 Frogmore Street, Abergavenny NP7 4AR
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Barry High Street - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Barry High Street Shop:
Barry High Street is one of our longest standing shops. It is also one of our smallest shops, but boasts incredible volumes of donations from our supporters.
The shop is supported by a fantastic team of volunteers who work incredibly hard to turn over the high volumes of stock.
Considerations:
Age requirement: 16+
Location: 2 High Street, Barry, CF62 7DZ
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Cardigan - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cardigan Shop:
Our Cardigan shop is a long narrow shop on the high street. This space is put to great use with stock displayed on beautiful handmade display pieces, made by the shop team.
There's also a haberdashery section with fat quarters, button bundles and more, created from stock that would usually be unsaleable.
Diane, our shop manager, has been with us from the start and used to fundraise along with family members for Tŷ Hafan before the shop opened.
Amy is a jewellery expert and generates thousands each year because of her specialist knowledge.
Considerations:
Age requirement: 16+
Location: 2 Pendre, Cardigan, SA43 1JL
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Carmarthen - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Carmarthen Shop:
Our Carmarthen shop is located in a busy walkthrough shopping mall on the edge of Carmarthen town. The shop is well supported with donations and is historically our top performing Lottery shop.
The shop team are always on the lookout for new ways to generate income, including taking part in shopping centre and community events.
Considerations:
Age requirement: 16+
Location: Merlin's Walk, Carmarthen, SA31 3BN
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Cwmbran - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cwmbran Shop:
Our Cwmbran shop has been open since 1997 and has consistently been one of our top performing shops.
The shop is in a great location in Cwmbran Shopping Centre, ensuring the shop gets the footfall and the stock donations.
Though in an ideal location, the hard work of the management team and the loyal volunteer team is the key to the success of the shop.
Considerations:
Age requirement: 16+
Location: 5 General Rees Square, Cwmbran NP44 1AH
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Cwmbran - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Cwmbran Shop:
Our Cwmbran shop has been open since 1997 and has consistently been one of our top performing shops.
The shop is in a great location in Cwmbran Shopping Centre, ensuring the shop gets the footfall and the stock donations.
Though in an ideal location, the hard work of the management team and the loyal volunteer team is the key to the success of the shop.
Considerations:
Age requirement: 16+
Location: 5 General Rees Square, Cwmbran NP44 1AH
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Lampeter - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
Considerations:
Age requirement: 16+
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Lampeter - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
Considerations:
Age requirement: 16+
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Llanelli - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Llanelli Shop:
Llanelli is our biggest shop and is in the heart of the town centre.
Plenty of window space has led to an opportunity to display a crackerjackpot window vinyl which includes a QR code to encourage passers-by to play our lottery.
Considerations:
Age requirement: 16+
Location: 24-26 Stepney Street, Llanelli SA15 3TR
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Llanelli - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Llanelli Shop:
Llanelli is our biggest shop and is in the heart of the town centre.
Plenty of window space has led to an opportunity to display a crackerjackpot window vinyl which includes a QR code to encourage passers-by to play our lottery.
Considerations:
Age requirement: 16+
Location: 24-26 Stepney Street, Llanelli SA15 3TR
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Neath - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Neath Shop:
Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.
It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!
This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.
Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.
They make sure that customers have the best shopping experience and leave with a smile on their face.
Considerations:
Age requirement: 16+
Location: 17 Queen Street, Neath SA11 1DN
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Neath - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Neath Shop:
Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.
It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!
This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.
Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.
They make sure that customers have the best shopping experience and leave with a smile on their face.
Considerations:
Age requirement: 16+
Location: 17 Queen Street, Neath SA11 1DN
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Penarth - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Penarth Shop:
Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Lisa and her team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 1a Stanwell Road, Penarth CF64 2AB
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Porthcawl - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Porthcawl Shop:
Porthcawl is a lovely destination seaside town with a one street shopping area in close proximity to beaches, a funfair and some fabulous ice cream parlours!
There is often entertainment in the band stand opposite the shop and who can forget the famous Elvis festival.
Mandy, her staff team and their loyal volunteer team provide first class customer service and have built relationships with our lovely regulars who shop with us, very kindly donate their pre-loved items as well as buy their weekly lottery ticket.
Considerations:
Age requirement: 16+
Location: 54 John Street, Porthcawl CF36 3BD
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Port Talbot - Till & Customer Service Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Port Talbot Shop:
Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.
It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.
The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.
The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.
Considerations:
Age requirement: 16+
Location: Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB
Commitment: Our shops operate Monday-Sunday, 9am-5pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We are also looking for volunteers with a knowledge of jewellery and books.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Port Talbot - Stockroom Volunteer
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Port Talbot Shop:
Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.
It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.
The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.
The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.
Considerations:
Age requirement: 16+
Location: Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We are also looking for volunteers with a knowledge of jewellery and books.
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
Activities include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labelling;
• Moving items to the shop floor;
• Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.
Click here to view the full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Whitchurch - Till & Customer Service Volunteer
We are Tŷ Hafan.
We provide comfort, care and support to children with life-shortening conditions and their loved ones.
Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.
At the moment we only have enough money and resources to support 10% of the families who need us.
Through volunteering, you can help us to reach every family who needs us.
As a Till & Customer Service Volunteer at our Whitchurch shop, you will assist our shop managers by serving and greeting customers and keeping the shop organised.
Our Whitchurch shop is located in a lovely village setting, with many local and returning customers. Whitchurch village is a charity shop hotspot, meaning there is lots of competition.
The staff and volunteers ensure the stock is merchandised beautifully and priced competitively to keep the customer coming back.
The team have hosted many a film crew including for 'Hayley goes...' who visited the shop to understand how shopping at charity shops is environmentally responsible.
The shop is open 9am-5:15pm Monday-Saturday and we appreciate any time you can spare.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Click here to fill in an application form or continue reading about this role below.
Considerations:
Age requirement: 16+
Location: 50a Merthyr Road, Whitchurch
Commitment: Ideally, we would be looking for your support for at least 2 hours a week.
Current available shifts: Tuesday pm 1-5, Friday am 9.15-1
As a volunteer, you could be involved in various activities, depending on your preferences, skills and experience, these include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Delivering excellent customer service to ensure a pleasant shopping experience;
• Handling cash transactions and operating the till with accuracy;
• Encouraging customers to sign up for Gift Aid, which increases the value of their donations;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
• Learn about our Big Ambition, our vision and values and how to talk about them;
• A comprehensive training and induction tailored to volunteering in our shops;
• Learn how to assist customers and answer queries;
• Learn how charity shops operate and gain valuable retail knowledge.
The benefits of becoming a Till & Customer Service Volunteer:
• Gain valuable work experience in a retail environment;
• Develop your customer service, teamwork and organisational skills;
• Support a good cause and help your local community;
• Meet new people and make new friends;
• Most importantly - have fun, enjoy yourself and feel good about helping others!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button below.
We will ask you to provide us with the details of two referees.
Under 18's are not permitted to provide referees.
We can't wait to welcome you to the team!
Click here to fill in an application form
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Whitchurch - Stockroom Volunteer
We are Tŷ Hafan.
We provide comfort, care and support to children with life-shortening conditions and their loved ones.
Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.
At the moment we only have enough money and resources to support 10% of the families who us.
Through volunteering, you can help us to reach every family who needs us.
As a Stockroom Volunteer in our Whitchurch shop, you will help us sort, price and display donated items. You will also assist with keeping the stockroom organised and tidy. This is a great opportunity to gain valuable retail experience, meet new people and support children with life-shortening conditions, and their families.
Our Whitchurch shop is located in a lovely village setting, with many local and returning customers. Whitchurch village is a charity shop hotspot, meaning there is lots of competition.
The staff and volunteers ensure the stock is merchandised beautifully and priced competitively to keep the customer coming back.
The team have hosted many a film crew including for 'Hayley goes...' who visited the shop to understand how shopping at charity shops is environmentally responsible.
The shop is open 9am-5:15 Monday-Saturday and we appreciate any time you can spare.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Click here to fill in an application form or continue reading about this role below.
Considerations:
Age requirement: 16+
Location: 50a Merthyr Road, Whitchurch
Commitment: Ideally, we would be looking for your support for at least 2 hours a week.
Current available shifts: Monday am 9.15-1, Wednesday am 9.15-1, Saturday pm 1-5
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
• Preparing items for sale, including steaming, ironing, tagging and labeling;
• Moving items from the stockroom to the shop floor;
• Keeping the stockroom clean and safe of any hazards.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We ask that all colleagues and volunteers of Tŷ Hafan behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
• A flexible schedule that suits your availability;
• Learn about our Big Ambition, vision, values and policies;
• Learn how to handle, store and dispose of donated goods safely and hygienically;
• Learn how to assist customers and answer queries;
• Learn how charity shops operate and gain valuable retail knowledge.
The benefits of becoming a Retail Stockroom Volunteer:
• Gain valuable work experience in a retail environment;
• Develop your customer service, teamwork and organisational skills;
• Support a good cause and help your local community;
• Meet new people and make new friends;
• Most importantly - have fun, enjoy yourself and feel good about helping others!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We will ask you to provide us with the details of two referees.
We can't wait to welcome you to the team!
Click here to fill in an application form
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
