Tŷ Hafan - the Hospice for Children in Wales


Head Office & Community

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.

Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.

If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience. 


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

 

Head Office/Community Roles

Community Engagement Volunteer

Make a real difference to children in Wales with a life-shortening condition by becoming a Community Engagement Volunteer today!

Our Community Engagement Volunteers are an extension of our Fundraising team and act as champions for Tŷ Hafan within their local community.

They are passionate about their cause and eager to share their knowledge and enthusiasm with others.

Supported by your local Regional Fundraiser, you will help us with various fundraising activities depending on your skills and confidence.

You will receive a full induction and ongoing training, as well as opportunities to meet other volunteers and have fun throughout the year.

We can't wait to welcome you!

Click here to fill in an application form


Considerations:

Age requirement: 18+

Time commitment: Varied based on what you are able to do, but ideally, we would be looking for you to support for at least one day a month

Location: Across your local area


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

• Collecting and servicing donation boxes in your area and finding new places to place them

• Attending cheque presentations and giving talks about our work to local groups or schools

• Helping out at bucket collections and other fundraising events throughout the year

• Spreading the word about Tŷ Hafan's campaigns and events to your friends, family and contacts 

• Sharing your passion for what we do with your community


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

To be a Community Fundraising Volunteer, you need to have a good knowledge of your local area and potential supporters, and a genuine enthusiasm for our cause. It would also be helpful if you are:

• Able to speak Welsh (not essential for all volunteers, but we welcome Welsh speakers)

• Confident and comfortable speaking in public about what we do

• Familiar with using social media


Here's what you can expect from our training program:

• A comprehensive induction by a member of the Fundraising team, including a tour of the hospice to see the impact of your support

• An annual training day at the hospice with tips on delivering talks, updates on policies and procedures, and a celebration of your achievements 

• Regular contact from your Regional Fundraiser and invitations to team meetings and social events

• GDPR training on how to handle donations and cash safely and securely

• Exclusive access to some of our events as our guest;

• Reimbursement for travel expenses


The benefits of becoming a Community Engagement Volunteer:

• It's a great way to increase your knowledge of the charity sector, helping you in your personal and professional development

• You will make a positive impact in your community and beyond  

You can share your passion and knowledge about a cause that you care about with others

You can develop your communication, leadership and interpersonal skills while expanding your network and making new friends.

You can have fun and enjoy the satisfaction of contributing to our purpose

 You will be provided with Tŷ Hafan collateral such as an ID badge, T-shirt, and other branded materials where relevant. 


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and a Basic DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

Please don’t hesitate to contact us on 02920 532 255 or email supportercare@tyhafan.org should you have any questions about the role.  

We can't wait to welcome you to the team!

Click here to fill in an application form

This role is purely voluntary and this arrangement is not a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Events Volunteer

Do you love meeting new people and making a difference in your community? Are you looking for a fun and rewarding way to spend your time or use your skills and talents? If so, you might be the perfect person for our Events Volunteer Role!

As a charity, Tŷ Hafan organizes many fundraising events throughout the year and we are also represented at wider fundraising events across our communities.

These events include our very own Family Fun Day, sporting events, community bucket collections in exciting venues, and much more.

These events attract thousands of people who want to support our cause, but we also need people who can help us behind the scenes to make them happen! That's where you come in..

By volunteering at an event, whether as a one-off or more regularly, you'll help us raise essential funds for children with life-shortening conditions and their families. You'll be making a huge difference.

Click here to fill in an application form


Considerations:

Age Limit: 16+ (Under 18s to be accompanied by an adult)

Time Commitment: One off, long term, flexible, hours vary with each event


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

•  Event set up

•  Event registration

•  Bag drop/stall cover

•  Encourage, cheer on and motivate event participants

Marshalling

•  Handing out medals

•  Bucket collections

•  Support staff to deliver a safe event


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?  

This role is perfect for someone who is friendly, approachable, enthusiastic and works well as part of a team.


Here's what you can expect from our training program:

The Tŷ Hafan team will give you all the information you need and help you get ready for the event. You will also receive a warm welcome and ongoing support on the day of the event.


The benefits of volunteering  at an event:

•  You can meet new people and expand your network of contacts and friends

•  You will make a positive difference in your community and support an amazing cause 

•  You will learn new skills and gain valuable experience that can boost your CV and career prospects

•  You can boost your personal growth and development

•  You can improve your health and well-being

•  You will gain free entry to many events

•  You will have a fun day out and enjoy yourself!

•  Commitment is flexible


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

A DBS check is not required for this role.

We'll keep you posted on all the exciting events that you can be a part of. Just check your emails and sign up for the ones that interest you.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Fill in an application

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.

Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.

If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience. 


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

General Interests

Volunteer Catering Assistant

Do you have a passion for cooking or interest in working in a kitchen environment? If so, you might be the perfect fit for our kitchen volunteer position at the hospice.

Good food is central to the care we provide, from catering for specialist dietary needs in the everyday, to special occasions such as our annual memorial event.

The kitchen is situated immediately off the main lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and his team.

For our children and their families, mealtimes provide comfort, a sense of normality and a chance to socialize. Without the stress of shopping, planning and clearing up - we take the pressure off.

Click here to fill in an application form


Considerations:

Age requirement: 18+

Time commitment: Tuesday, Thursday, Saturday or Sunday lunchtime.

.Location: This role will be based at the Tŷ Hafan Hospice in Sully assisting the kitchen staff. The kitchen is situated immediately off the lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and the team.


Activities you could be involved in:  

Keeping the dining area neat and tidy by clearing away plates and crockery

Help with food preparation

For experienced chefs and bakers, there is an opportunity to get involved in cooking meals and baking goods

Wash dishes and utensils with kitchen equipment

Serve tea/coffee and food with a smile

Chat with staff, families and children and make them feel welcome


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?

Ability to work as part of a team

Ability to follow procedures and health and safety requirements

Physical strength to lift, carry and stand for long periods of time

Knowledge of Health and Safety and Food Hygiene Procedures

Inclusive and non-judgmental attitude towards families, volunteers, staff and visitors


Here's what you can expect from our training program:

You will get a comprehensive induction

You will learn about health and safety in the kitchen

You will have the opportunity to earn your food hygiene certificate

You will work with friendly and supportive kitchen staff and volunteers

Opportunities to complete relevant e-learning


Benefits of becoming a Kitchen Volunteer

You can make a positive difference in the lives of children and their families by providing them with nutritious and delicious meals

You can learn new skills and gain valuable experience in food preparation, service and safety

You can meet new people and join a community of compassionate and dedicated volunteers who share your passion for cooking and helping others

You can enjoy the satisfaction of knowing you are contributing to a meaningful cause

You can express your creativity and personality through your cooking and baking

You will receive feedback and appreciation from hospice staff and guests


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Fill in an application

Retail Roles

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.

Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.

If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience. 


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

Fill in an application

Retail Roles

Retail Stockroom Volunteer - Adults

As a retail stockroom volunteer, you will help us sort, price and display donated items in our charity shop. You will also assist with keeping the stockroom organized and tidy. This is a great opportunity to gain valuable retail experience, meet new people and support children with life-shortening conditions, and their families.

Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.

By volunteering, you directly help us to raise essential funds for the children and families in our care.

Click here to fill in an application form


Considerations:

Age requirements: 16+

Locations: Across our shop areas listed below

Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)

•  Preparing items for sale, such as steaming, ironing, tagging and labeling

•  Moving items from the stockroom to the shop floor

•  Keeping the stockroom clean and safe of any hazards

•  Following our health and safety procedures

•  Working as part of a friendly team


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What type of person are we looking for?

You will be:

•  Reliable and punctual

•  Have good communication skills and attention to detail

•  Able to work independently, as part of a team and follow instructions

•  Interested in retail and charity work

•  Willing to learn new skills and take on new challenges


Here's what you can expect from our training program:

•  A flexible schedule that suits your availability

•  Learn about our purpose, vision, values and policies

• Learn how to handle, store and dispose of donated goods safely and hygienically

• Learn how to assist customers and answer queries

• Learn how charity shops operate and gain valuable retail knowledge


The benefits of becoming a Retail Stockroom Volunteer

• You can gain valuable work experience in a retail environment

• You can develop your customer service, teamwork and organizational skills

• You will support a good cause and help your local community

• You can meet new people and make new friends

• You will receive training and feedback from staff and managers 

• Most importantly - you will have fun, enjoy yourself and feel good about helping others! 


Shop areas:

Abergavenny

Barry High Street

Caerphilly

Cardigan

Carmarthen

Cwmbran

Cowbridge

Lampeter 

Llanelli 

Neath

Port Talbot

Porthcawl 

Penarth

Talbot Green 


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and a DBS check is not required for this role.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Till & Customer Service Volunteer - Adults

As a Till & Customer Service Volunteer, you will be responsible for greeting customers, processing sales and keeping the shop tidy and attractive. You will also be supporting our mission to help make a short life a full life for children in Wales with life-shortening illnesses. Join our team today and make a positive impact on your community and beyond!

Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.

By volunteering, you directly help us to raise essential funds for the children and families in our care.

Click here to fill in an application form


Considerations:

Age requirements: 16+

Locations: Across our shop areas listed below

Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)

•  Preparing items for sale, such as steaming, ironing, tagging and labeling

•  Moving items from the stockroom to the shop floor

•  Keeping the stockroom clean and safe of any hazards

•  Following our health and safety procedures

•  Working as part of a friendly team


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What type of person are we looking for?

You will be:

•  Reliable and punctual

•  Have good communication skills and attention to detail

•  Able to work independently, as part of a team and follow instructions

•  Interested in retail and charity work

•  Willing to learn new skills and take on new challenges


Here's what you can expect from our training program:

•  A flexible schedule that suits your availability

•  Learn about our purpose, vision, values and policies

• Learn how to handle, store and dispose of donated goods safely and hygienically

• Learn how to assist customers and answer queries

• Learn how charity shops operate and gain valuable retail knowledge


The benefits of becoming a Retail Stockroom Volunteer

• You can gain valuable work experience in a retail environment

• You can develop your customer service, teamwork and organizational skills

• You will support a good cause and help your local community

• You can meet new people and make new friends

• You will receive training and feedback from staff and managers 

• Most importantly - you will have fun, enjoy yourself and feel good about helping others! 


Shop areas:

Abergavenny

Barry High Street

Caerphilly

Cardigan

Carmarthen

Cwmbran

Cowbridge

Lampeter 

Llanelli 

Neath

Port Talbot

Porthcawl 

Penarth

Talbot Green 


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and a DBS check is not required for this role.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Duke of Edinburgh / Welsh Bac Opportunities

The Duke of Edinburgh’s Award - The JCB Academy

Welsh Baccalaureate and the University of Bath | Student bloggers

Are you looking for a rewarding way to make a difference in your community? Do you want to gain valuable skills and experience in the retail sector? If so, you might be interested in volunteering at our charity shop as part of your Duke of Edinburgh Award or Welsh Baccalaureate.

Our shops operate Monday-Saturday/Sunday, 9am-5pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from therapeutic services for children, to respite care for families, to sibling support activities & experiences.

By volunteering, you directly help us to raise essential funds for the children and families in our care.

Click here to fill in an application form


Considerations:

Age requirements: 16+

Locations: Your local Ty Hafan shop (areas listed below)

Time commitment: Varied based on what you are able to do and the requirements of your award


About Tŷ Hafan:

Tŷ Hafan is a leading Welsh children's charity, with our hospice and headquarters based in Sully, Vale of Glamorgan.

We provide comfort, care and fun to children with life-shortening conditions, whilst supporting their families and helping them to make a short life, a full life; creating precious memories and helping them to make the most of the time they have together.

Tracy Jones, Director of Family Wellbeing and Outreach Services for Tŷ Hafan, said: “When families are told that their child’s life is going to be short, their whole world changes. It changes again when they realise they must consider end of life care, and again, when they finally lose their child.

“Tŷ Hafan is there to provide endless support to families from the moment their world changes.

“We can’t give a family more time, but Tŷ Hafan can make sure those families who find themselves facing a nightmare such as those faced by families in our care, have the time and the support they need.”


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)

• Preparing items for sale, such as steaming, ironing, tagging and labeling

• Moving items from the stockroom to the shop floor

• Keeping the stockroom clean and safe of any hazards

• Following our health and safety procedures

• Working as part of a friendly team


What type of person are we looking for?

You will be:

• Reliable and punctual

• Have good communication skills and attention to detail

• Able to work independently, as part of a team and follow instructions

• Interested in retail and charity work

• Willing to learn new skills and take on new challenges


Here's what you can expect from our training program:

• A flexible schedule that suits your availability

• Learn about our purpose, vision, values and policies

• Learn how to handle, store and dispose of donated goods safely and hygienically

• Learn how to assist customers and answer queries

• Learn how charity shops operate and gain valuable retail knowledge


The benefits of becoming a Retail Stockroom Volunteer

• You can gain valuable work experience in a retail environment

• You can develop your customer service, teamwork and organizational skills

• You will support a good cause and help your local community

• You can meet new people and make new friends

• You will receive training and feedback from staff and managers 

• Most importantly - you will have fun, enjoy yourself and feel good about helping others! 


Shop areas:

Abergavenny

Barry High Street

Caerphilly

Cardigan

Carmarthen

Cwmbran

Cowbridge

Lampeter 

Llanelli 

Neath

Port Talbot

Porthcawl 

Penarth

Talbot Green 


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Retail Maintenance Volunteer

Retail Maintenance Volunteer

Maintenance Volunteers provide vital assistance in helping us to maintain our Retail buildings and to ensure our shops are well presented and inviting, as well as being a safe and welcoming work environment for our staff and retail volunteers.


• Minimum age requirement: 18

• Location: Shops across South & West Wales (using company vehicle)

• Hours: Flexible (min 4 per week, Mon-Fri)


 

The purpose of this role

  • To assist the Retail team with maintenance related tasks 

 


Activities you will be involved in:

  • Internal painting
  • Changing lightbulbs
  • Minor cosmetic repairs
  • Supporting with any other general D.I.Y and maintenance tasks as needed

We understand that not all tasks will suit all volunteers, so your likes, dislikes, strengths and preferences will be considered when allocating tasks. All tasks will be issued under instruction from the Shop Support Team with transport, materials and access to tools provided.


What skills will I need?

  • Attention to detail
  • Ability to work as part of a team and independently
  • Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times
  • Experience or a keen interest in DIY/maintenance related tasks (professional or hobby)

Information on training provided

  • Full induction provided by our volunteering and Retail department
  • Health and safety training
  • Support and guidance from the Facilities team
  • Regular volunteer meetings

Benefits of volunteering:

  • Become part of the Tŷ Hafan team and family
  • Meet new people and make new friends
  • Personal satisfaction of giving back to the community and helping to make a difference
  • Sharing/gaining new skills, knowledge and experience to help Tŷ Hafan achieve their goal
  • Opportunity to obtain a professional reference after 3 months (if required)
  • Most importantly - have fun!

Application information:

You can apply by clicking the “apply now” button below. You will be asked to complete a volunteer application form and provide two references.

If you are unable to provide references for any reason, please do not be discouraged from applying. Just pop us a message and we will be able to help.

If volunteering at Head Office, a Basic DBS check is required. Hospice based volunteers will require either a Standard or Enhanced DBS.

If you have any questions before applying, please feel free to email volunteering@tyhafan.org


This role is purely voluntary, and this arrangement is not meant to be a legally binding one or an employment contract.

Fill in an application

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