Tŷ Hafan - the Hospice for Children in Wales


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Family Support Volunteers

Are you looking for a meaningful way to make a difference in the lives of children and families facing life-shortening conditions? If so, you might be interested in one of our Practical Support Volunteering roles!

Volunteering in one of our Practical Support Volunteer roles is a rewarding and flexible way to provide support to families in their own environment.

You will be matched with a family based on your skills, availability and location and the family's needs. You will receive comprehensive training as well as ongoing supervision from our experienced Community Team. 

As a Practical Support Volunteer in our Family Support Department, you may be helping families with social support such as befriending and being a listening ear or meeting a parent out for lunch/coffee, or you may support with more practical tasks such as household chores, shopping, gardening, maintenance and reading to children. You will also have the opportunity to join our network of volunteers and attend Tŷ Hafan social activities throughout the year. 

Volunteering to support our families is a great way to use your existing skills, learn new ones, meet new people and make a positive impact on your community.

If you are interested in volunteering in one of our Practical Support Volunteer roles, please take a look below to find out what's available and submit an application form.

If you have any questions, you can contact our Family Support Volunteer Manager at debbie.allison@tyhafan.org or call 029 2053 2254.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

Family Support Volunteer Role

Volunteer Gardener

As a Gardening Volunteer in family homes, you can help make a real impact on the lives of families with children facing complex health challenges and a shortened life.

Having access to a secure garden or outdoor area can be crucial for providing opportunities to play and relax, which can be invaluable for the mental well-being of these families.

Our Gardening Volunteer role supports numerous Tŷ Hafan families who find it difficult to clear and maintain their gardens or outdoor spaces, alongside providing around the clock care for their child or young person.

Often, once the space has been cleared, the task becomes more manageable and less daunting, giving families the breathing space they need to maintain the area by themselves.


Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.


Activities include:

•Mowing the lawn, trimming hedges, and pruning shrubs/trees;

•Disposal of garden waste;

•Planting bulbs and tidying up flower beds;

•General tidy up of outdoor spaces;

•Other ad-hoc gardening tasks on a seasonal basis.


At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 


 Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.


The benefits of becoming a Gardening Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by creating and maintaining beautiful outdoor spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Develop your existing gardening skills and knowledge;

•Expenses will be provided following discussion about the role.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
.

  

Practical Support Volunteer

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.


Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.


Activities include:

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

We are looking for volunteers who:

•Can empathise with the families you are helping and show them kindness and respect;

•Are reliable and flexible and committed to volunteering on a longer term basis;

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

•Are respectful of the privacy, preferences and needs of the families you are supporting;

•Are polite and friendly;

•Can adapt to different situations and challenges;

•Enjoy making a difference in the lives of others


At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 


Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.


The benefits of becoming a Practical Family Support Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


 

  

Fill in an application

Head Office & Community

 

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

 

Head Office/Community Roles

Ad-Hoc Events

Ty Hafan Led Events:

If you are interested in helping out at any of these ad-hoc events, please submit your interest by emailing jodana.weekley@tyhafan.org. 

Date

Time

Event

Location

Volunteer Roles

Additional Information

20th February

5:30pm – 11:30pm

Ty Hafan Quiz

Depot, Cardiff

Welcome Hosts

Team hosts – allocated 5 tables to support and collect scores

Due to the autumn internationals, the quiz has been moved from November to February.

Parking available on site

Street food and bar open on site

9th March 2025

4:30pm – 8:30pm

Firewalk

Cardiff City Stadium

Welcome Hosts

Registration

Free parking on site
Refreshments available

           
           
           

 

Community Champion

Make a real difference to children in Wales with a life-shortening condition by becoming a Community Champion today!

Our Community Champions are an extension of our Fundraising team and act as representatives of Tŷ Hafan within their local community.

They are passionate about their cause and eager to share their knowledge and enthusiasm with others.

Supported by your local Regional Fundraiser, you will help us with various fundraising activities depending on your skills and confidence.

You will receive a full induction and ongoing training, as well as opportunities to meet other volunteers and have fun throughout the year.

We can't wait to welcome you!


Considerations:

Age requirement: 18+

Time commitment: Varied based on what you are able to do, but ideally, we would be looking for you to support for at least one day a month

Location: Across your local area


Activities include:

• Collecting and servicing donation boxes in your area and finding new places to place them;

• Helping out at bucket collections and other fundraising events throughout the year;

• Spreading the word about Tŷ Hafan's campaigns and events to your friends, family and contacts; 

• Sharing your passion for what we do with your community.

Desirable skills:
• Able to speak Welsh (not essential for all volunteers, but we welcome Welsh speakers);
• Confident and comfortable speaking in public;
• Familiar with using social media.


Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Events Volunteer

Do you love meeting new people and making a difference in your community? Are you looking for a fun and rewarding way to spend your time or use your skills and talents? If so, you might be the perfect person for our Events Volunteer Role!

As a charity, Tŷ Hafan organizes many fundraising events throughout the year and we are also represented at wider fundraising events across our communities.

These events include our very own Family Fun Day, sporting events, community bucket collections in exciting venues, and much more.

These events attract thousands of people who want to support our cause, but we also need people who can help us behind the scenes to make them happen!

That's where you come in..

By volunteering at an event, whether as a one-off or more regularly, you'll help us raise essential funds for children with life-shortening conditions and their families. You'll be making a huge difference.

Click here to view a full role description


Considerations:

Age Limit: 16+ (Under 18s to be accompanied by an adult)

Time Commitment: One off, long term, flexible, hours vary with each event


Activities include:

•  Event set up

•  Event registration

•  Bag drop/stall cover

•  Encourage, cheer on and motivate event participants

Marshalling

•  Handing out medals

•  Bucket collections

•  Support staff to deliver a safe event


Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Don't see a role you're interested in? Click here!

If you don't see a role that fits your skills or interests, don't worry!

We encourage you to fill out an application form and let us know what you would like to do and which area of the charity you are interested in.

Whether it's Marketing, I.T., Fundraising, Administration, or any other area, we would love to hear from you. 

You can fill in the application form here

Fill in an application

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

General Interests

Maintenance Volunteer / Grounds Person

Fix it Forward – Join Tŷ Hafan’s Maintenance Team!

Our Hospice and Head Office buildings and surrounding grounds require regular upkeep to ensure a comfortable and pleasant environment for the children and families who use our services.

Maintenance Volunteers and Grounds Volunteers play a crucial role in this, by offering their skills and time to help with various tasks.


Considerations:

Age requirement: 18+

Location: Tŷ Hafan, Hayes Road, Sully, CF64 5XX

Time Commitment: Flexible (min 2 hours per week desirable, Mon-Fri)

Background checks: we will ask for the details of two referees and an Enhanced DBS check is required for this role.

Skills you will need:

• Attention to detail;
• Ability to work as part of a team and independently;
• A sound knowledge of health and safety, with respect for yourself, others and the environment;
• A sincere understanding of the sensitive nature of volunteering in a Hospice setting;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.

Click here to view a full role description


Activities include:

Maintenance Volunteer:

  • Minor repairs, such as, assembling desks together, pictures on walls, erecting shelving;

• Painting internally and externally;

Grounds Person

• Litter picking;
Sweeping all external areas and clearing moss debris of pathways to ensure that they are safe; 
Clear and cleaning of bin stores; 
Jet washing of external areas, to include pathways, and ground areas; 
Washing of all external PVC to areas to Head Office;

Clean all signage so that they are visible. 


 Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Gardening Volunteer (Hospice)

Dig In and Make a Difference! Cultivate kindness as a Volunteer Gardener.

As a Volunteer Gardener, you will help maintain our beautiful Hospice gardens, where we provide palliative care and support for children with life-shortening conditions.

Gardening is not only a rewarding hobby, but also a therapeutic activity that can bring joy and comfort to those who need it the most. Join our team of compassionate and dedicated volunteers today, and help us create a green oasis for the children and families in our care.

Click here to view a full role description


Considerations:

Minimum age requirement: 18

Location: Ty Hafan, Hayes Road, Sully, CF64 5XX

Background checks: we will ask for the details of two referees and a Standard DBS check is required for this role.

Due to the nature of the activities and current projects, we are looking for volunteers with skills, knowledge and experience of gardening, either as a profession or as a hobby. 

Our Garden volunteers help out on a Monday, Wednesday and/or Friday each week

We are looking for volunteers with:

• Gardening experience, either as a profession or a hobby;
• A passion for gardening and a willingness to share skills and knowledge;
• A friendly and approachable personality;
• A good team player who can also confidently work independently;
• A sound knowledge of health and safety, with respect for yourself, others and the environment;
• A sincere understanding of the sensitive nature of volunteering in a Hospice setting.


Activities include:

• General garden maintenance including weeding, planting and watering;
• Keeping grounds clean, tidy and presentable;
• Tending to our memorial garden;
• Project work such as our forest project;
• Using small gardening tools or larger equipment such as a leaf blower;
• Other ad-hoc tasks as and when required seasonally.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Hospice Receptionist

Welcome with Heart: The First Smile of Comfort

In this role, you will support our wider administration team with a variety of activities, including administration tasks and reception cover; as well as offering the first gesture of empathy and support to families during their most challenging times.

This opportunity is perfect for someone who wants to gain valuable office-based experience or someone who has office-based experience and is happy to donate their time to support our cause.


Considerations:

Location: Tŷ Hafan, Hayes Road, Sully, CF64 5XX

Age requirement: 18+

Schedule: Thursday AM/PM, Friday AM/PM


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

• Photocopying and printing documents

• Sorting and distributing mail

• Welcoming visitors

• Reception cover

• Responding to emails, phone calls and taking messages

• Support with project work

• Any other suitable ad-hoc administration tasks.


What type of person are we looking for?

• Flexible with a willingness to learn

• Enthusiastic and engaged team member

• Good communication skills, well organized

• Good accuracy and attention to detail

• Previous reception experience desirable but not required.


Here's what you can expect from our training programme:

Tŷ Hafan will provide you with a thorough induction and ongoing support.

Training will be a mixture of e-learning and in-person training, to include Safeguarding, GDPR, Equality and Diversity, Fire Safety and Manual Handling.

Our e-learning system is comprehensive, offering the opportunity to complete additional relevant training modules should you be interested in them.


The benefits of becoming a Volunteer Administrator/Receptionist:

• You will become part of the Tŷ Hafan team and family

• You can meet new people and make new friends

• You will gain personal satisfaction of giving back to the community and contributing towards Tŷ Hafan's purpose

• You can develop your communication, customer service and problem solving skills by interacting with diverse visitors and staff

• You can boost your CV - Professional reference if required after 3 months

 • You will boost your confidence, self-esteem and well-being, by challenging yourself, gaining new experiences and receiving feedback and recognition for your work

Most importantly - you will have fun, enjoy yourself and feel good about helping others!


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and a Standard DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Fill in an application

Retail Roles

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

 

Retail Roles

Bridal Department Volunteer - Abergavenny & Whitchurch

Say ‘I Do’ to Volunteering in Our Bridal Department!

Help brides find their perfect dress and make their wedding day unforgettable, while raising funds for children with life-shortening conditions and their loved ones.

This opportunity is a great way to develop new skills or build on existing ones, and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from care and therapeutic services for children, to emotional and practical support for families and siblings. 

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.



About our Abergavenny Shop:

Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.

Considerations:

Age requirement: 18+

Commitment:  flexible around your availability / customer appointments

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

Support the shop team by helping to manage bridal appointments;
Provide customers with information about our bridal wear;
Meet and host brides who have booked an appointment;
Get to know brides’ likes, dislikes and budget;
Select items that fulfil customers’ needs;
Assist with bridal fittings;
Follow store policies and procedure including payment and refund policy;
Ideally we would like support with bridal fayres and events;
Assist in providing social media content by gathering and sharing after sales feedback/ testimonials and photos;
Flexible availability to include Saturdays.

 

Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Volunteer Retail Assistant - Under 18

 

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.



Considerations:

Age requirements: 16+

Locations: shop areas listed in the full role description

Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week. Shifts will be discussed during your informal chat.

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.



Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)

• Engaging with and serving customers;

• Taking donations and promoting Gift Aid;

•  Preparing items for sale; including steaming, ironing, tagging and labelling;

•  Moving items from the stockroom to the shop floor;

•  Working as part of a friendly team.



Ready to apply?

Click here to fill in an application form (PC/LAPTOP)

Click here to complete an application form on your mobile phone/tablet

or

Click here to view the full role description



This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.


 

Duke of Edinburgh / Welsh Bac Opportunities

The Duke of Edinburgh’s Award - The JCB Academy

Welsh Baccalaureate and the University of Bath | Student bloggers

Are you looking for a rewarding way to make a difference in your community? Do you want to gain valuable skills and experience in the retail sector? If so, you might be interested in volunteering at one of our charity shops as part of your Duke of Edinburgh Award or Welsh Baccalaureate.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.



Considerations:

Age requirements: 16+

Locations: shop areas listed in the full role description

Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week. Shifts will be discussed during your informal chat.

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.


About Tŷ Hafan:

Tŷ Hafan is a leading Welsh children's charity, with our hospice and headquarters based in Sully, Vale of Glamorgan.

Tracy Jones, Director of Family Wellbeing and Outreach Services for Tŷ Hafan, said: “When families are told that their child’s life is going to be short, their whole world changes. It changes again when they realise they must consider end of life care, and again, when they finally lose their child.

“Tŷ Hafan is there to provide endless support to families from the moment their world changes. Through life, death and beyond.

“We can’t give a family more time, but Tŷ Hafan can make sure those families who find themselves facing a nightmare such as those faced by families in our care, have the time and the support they need, when they need it.”



Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)

• Engaging with and serving customers;

• Taking donations and promoting Gift Aid;

•  Preparing items for sale; including steaming, ironing, tagging and labelling;

•  Moving items from the stockroom to the shop floor;

•  Working as part of a friendly team.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form (PC/LAPTOP)

Click here to complete an application form on your mobile phone/tablet

 


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Retail Maintenance Volunteer

Maintenance Volunteers play a crucial role in keeping our retail buildings in top condition. They help ensure our shops are attractive and inviting, creating a safe and welcoming environment for both our staff and volunteers.

This opportunity is a great way to utilise existing skills, develop new ones and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.



Considerations:

Age requirements: 21+

Locations: shop areas listed in full role description below

Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare. Shifts will be discussed during your informal chat.

Background checks: 2 references, Basic DBS, Driving License (points) Check.



Activities include:

• Minor cosmetic repairs;
• Painting, carpentry and other DIY jobs;
• Supporting with any other general maintenance tasks as needed.



Skills you will need:

• Attention to detail;
• Ability to work as part of a team and independently;
• Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.

Click here to view a full role description 


Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Abergavenny - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Abergavenny Shop:

Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.


Considerations:

Age requirement: 16+

Location: 55 Frogmore Street, Abergavenny NP7 4AR 

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Abergavenny - Stockroom Volunteer


Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Abergavenny Shop:

Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.


Considerations:

Age requirement: 16+

Location: 55 Frogmore Street, Abergavenny NP7 4AR 

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Barry High Street - Stockroom Volunteer


Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Barry High Street Shop:

Barry High Street is one of our longest standing shops. It is also one of our smallest shops, but boasts incredible volumes of donations from our supporters.

The shop is supported by a fantastic team of volunteers who work incredibly hard to turn over the high volumes of stock.


Considerations:

Age requirement: 16+

Location: 2 High Street, Barry, CF62 7DZ

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Cardigan - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Cardigan Shop:

Our Cardigan shop is a long narrow shop on the high street. This space is put to great use with stock displayed on beautiful handmade display pieces, made by the shop team.

There's also a haberdashery section with fat quarters, button bundles and more, created from stock that would usually be unsaleable.

Diane, our shop manager, has been with us from the start and used to fundraise along with family members for Tŷ Hafan before the shop opened.

Amy is a jewellery expert and generates thousands each year because of her specialist knowledge. 


Considerations:

Age requirement: 16+

Location: 2 Pendre, Cardigan, SA43 1JL

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Carmarthen - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Carmarthen Shop:

Our Carmarthen shop is located in a busy walkthrough shopping mall on the edge of Carmarthen town. The shop is well supported with donations and is historically our top performing Lottery shop.

The shop team are always on the lookout for new ways to generate income, including taking part in shopping centre and community events.


Considerations:

Age requirement: 16+

Location: Merlin's Walk, Carmarthen, SA31 3BN 

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet

 


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Cwmbran - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Cwmbran Shop:

Our Cwmbran shop has been open since 1997 and has consistently been one of our top performing shops.

The shop is in a great location in Cwmbran Shopping Centre, ensuring the shop gets the footfall and the stock donations.

Though in an ideal location, the hard work of the management team and the loyal volunteer team is the key to the success of the shop.


Considerations:

Age requirement: 16+

Location: 5 General Rees Square, Cwmbran NP44 1AH      

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Cwmbran - Stockroom Volunteer


Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Cwmbran Shop:

Our Cwmbran shop has been open since 1997 and has consistently been one of our top performing shops.

The shop is in a great location in Cwmbran Shopping Centre, ensuring the shop gets the footfall and the stock donations.

Though in an ideal location, the hard work of the management team and the loyal volunteer team is the key to the success of the shop.


Considerations:

Age requirement: 16+

Location: 5 General Rees Square, Cwmbran NP44 1AH      

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Lampeter - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
 


Considerations:

Age requirement: 16+

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Lampeter - Stockroom Volunteer

 

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


Considerations:

Age requirement: 16+

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Llanelli - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Llanelli Shop:

Llanelli is our biggest shop and is in the heart of the town centre.

Plenty of window space has led to an opportunity to display a crackerjackpot window vinyl which includes a QR code to encourage passers-by to play our lottery. 

 


Considerations:

Age requirement: 16+

Location: 24-26 Stepney Street, Llanelli SA15 3TR  

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Llanelli - Stockroom Volunteer


Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Llanelli Shop:

Llanelli is our biggest shop and is in the heart of the town centre.

Plenty of window space has led to an opportunity to display a crackerjackpot window vinyl which includes a QR code to encourage passers-by to play our lottery. 

 


Considerations:

Age requirement: 16+

Location: 24-26 Stepney Street, Llanelli SA15 3TR  

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Neath - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Neath Shop:

Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.

It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!

This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.

Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.

They make sure that customers have the best shopping experience and leave with a smile on their face. 


Considerations:

Age requirement: 16+

Location: 17 Queen Street, Neath SA11 1DN   

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Neath - Stockroom Volunteer


Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Neath Shop:

Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.

It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!

This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.

Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.

They make sure that customers have the best shopping experience and leave with a smile on their face. 

 


Considerations:

Age requirement: 16+

Location: 17 Queen Street, Neath SA11 1DN   

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Penarth - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Penarth Shop:

Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.

We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between. 

Lisa and her team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.


Considerations:

Age requirement: 16+

Location: 1a Stanwell Road, Penarth CF64 2AB   

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Porthcawl - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Porthcawl Shop:

Porthcawl is a lovely destination seaside town with a one street shopping area in close proximity to beaches, a funfair and some fabulous ice cream parlours!

There is often entertainment in the band stand opposite the shop and who can forget the famous Elvis festival.

Mandy, her staff team and their loyal volunteer team provide first class customer service and have built relationships with our lovely regulars who shop with us, very kindly donate their pre-loved items as well as buy their weekly lottery ticket. 


Considerations:

Age requirement: 16+

Location: 54 John Street, Porthcawl CF36 3BD    

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Port Talbot - Till & Customer Service Volunteer

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Port Talbot Shop:

Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.

It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.

The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.

The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.


Considerations:

Age requirement: 16+

Location:  Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB     

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

We are also looking for volunteers with a knowledge of jewellery and books.


Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Port Talbot - Stockroom Volunteer


Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.


About our Port Talbot Shop:

Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.

It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.

The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.

The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.


Considerations:

Age requirement: 16+

Location:  Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB     

CommitmentOur shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

We are also looking for volunteers with a knowledge of jewellery and books.

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.


Activities include:

•  Sorting and pricing donations according to our guidelines (or your own knowledge if applicable);
•  Preparing items for sale, including steaming, ironing, tagging and labelling;
•  Moving items to the shop floor;
•  Keeping the stockroom clean and safe;
• Creating attractive displays to showcase our unique donations.

Click here to view the full role description



Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Fill in an application

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