Tŷ Hafan - the Hospice for Children in Wales


Family Support Volunteers

Are you looking for a meaningful way to make a difference in the lives of children and families facing life-shortening conditions? If so, you might be interested in one of our Family Support Volunteering roles!

Volunteering in one of our Family Support Volunteer roles is a rewarding and flexible way to provide practical and/or emotional support to families in their own environment.

You will be matched with a family based on your skills, availability and location and the family's needs. You will receive comprehensive training as well as ongoing supervision from our experienced Community Team. 

As a Family Support Volunteer and dependent on the role you are interested in doing, you may be helping families with social support such as befriending and being a listening ear or meeting a parent out for lunch/coffee, or you may support with more practical tasks such as household chores, shopping, gardening, maintenance and reading to children. You will also have the opportunity to join our network of volunteers and attend Tŷ Hafan social activities throughout the year. 

Volunteering to support our families is a great way to use your existing skills, learn new ones, meet new people and make a positive impact on your community.

If you are interested in volunteering in one of our Family Support Volunteer roles, please take a look below to find out what's available and submit an application form.

If it looks like there are currently no open opportunities in your area, please submit an application form anyway and we will get in touch to see if there are other ways you can support / to let you know when opportunities open up in your area.

If you have any questions, you can contact our Family Support Volunteer Manager at volunteer@tyhafan.org or call 029 2053 2254.

Mission Statement

When a child’s life will be short, no family should have to live it on their own. Our ambition is to ensure that all families have the care and support they need, in life, death and beyond.

Family Support Volunteer Role

Family Support Volunteer

Do you love helping others and making things clean and tidy? If you answered yes, then you might be the perfect candidate for our Domestic Support Volunteer role.

 As a Domestic Support Volunteer for Tŷ Hafan, you will assist families in need with various tasks such as cleaning, tidying up and laundry.

You will develop on your existing valuable skills and experience, as well as have the satisfaction of knowing you are making a positive impact on families with children with life-shortening illnesses.

Apply today to join our team of amazing volunteers!


Considerations:

Age requirement: 21+

Location: Swansea/Neath Port Talbot area

You would need to be able to travel back and forth to family homes

DBS check, references and induction/training course required before starting


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience.

You can make a big difference in the lives of families who have a child with a life shortening condition. You can help them with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry.

By doing this, you can help families create a tidy, clean and safe home environment that reduces their daily stress and worries. You can also help them to enjoy more quality time as a family. Depending on your skills, you may also be asked to help with small DIY tasks around the home.


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

We are looking for volunteers who:

Are able to empathize with the families you are helping and show them kindness and respect

Are reliable and flexible and committed to volunteering on a longer term basis

Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager.

Are respectful of the privacy, preferences and needs of the families you are supporting

Are polite and friendly 

•Are able to adapt to different situations and challenges

•Enjoy making a difference in the lives of others


Here's what you can expect from our training program:

A comprehensive introduction to Tŷ Hafan and your role

Health and safety training

A friendly and supportive team to assist you with any queries or concerns through regular and ongoing meetings

Other role and organisation specific training


The benefits of becoming a Domestic Support Volunteer:

You can make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean/organised indoor spaces

You can attend Volunteer Events throughout the year

Meet new people and join a friendly team of volunteers passionate about helping others

It’s a great way to connect with families in your community

Volunteering can improve your mental health by reducing stress and boosting mood

Expenses will be provided following discussion about the role


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Once we have viewed your application form, we will be in touch for an informal discussion to ensure this role is right for you, before we progress.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing your DBS, once your application is successful 

We can't wait to welcome you to the team!


This role is purely voluntary, and this arrangement is not meant to be a legally binding one or an employment contract.


 

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

  

Fill in an application

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.

Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.

If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience. 


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

General Interests

Housekeeping Volunteer

Do you love making things neat and tidy? Do you enjoy helping others in need? If so, you might be the perfect fit for our housekeeping volunteer role!

As a volunteer housekeeper, you will be part of a supportive and friendly team that provides a clean, comfortable and safe environment for the children, families and staff at the hospice. 


Considerations:

 Over 18s Only

Time commitment can vary based on what you are able to do, but ideally, we would be looking for you to support for at least one half day per week.

Click here to fill in an application form


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

Washing and drying linen using our hospice laundry machines

Helping with changing the bed sheets

Keeping track of the linen stock

Ironing the bedding with our roller machine

Taking care of the laundry machines by removing lint and other debris

Organizing the fresh linen in the cupboards and keeping the areas neat

Other ad-hoc tasks as needed


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?  

You don't need any special skills to join us, just a positive attitude and a willingness to communicate and cooperate with others.

You will work with respect, compassion and sensitivity towards the children and families, as well as the staff and other volunteers.


Here's what you can expect from our training program:

We will provide you with all the training you need to do your role safely and effectively, including:

Manual handling

Safeguarding

Role specific training

You will report any issues or concerns to the housekeeping supervisor or the volunteer coordinator.


· The benefits of becoming a Housekeeping Volunteer:

You will develop valuable skills such as organization, teamwork and communication

You will make a positive difference in the lives of people who need a clean and comfortable environment as a part of their quality care

You can meet new people and make new friends

You will enjoy the satisfaction of giving back and contributing to a worthy cause

Most importantly, you will have fun!


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Fill in an application

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