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Retail Roles
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.
If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience.
Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links
Retail Roles
Volunteer Retail Assistant - Under 18
We are Tŷ Hafan.
We provide comfort, care and support to children with life-shortening conditions and their loved ones.
Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.
At the moment we only have enough money to support 10% of the families who need us.
By volunteering in our shops, you can help us to reach every family who needs us.
About the role:
As a retail volunteer, you will help us sort, price and display donated items in our charity shop. You will also assist with keeping the stockroom organised and tidy.
Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
By volunteering in our shops, you directly help us to raise essential funds for the children and families who need us.
Considerations:
Age requirements: 16+
Locations: shop areas listed below
Time commitment: Varied based on what you are able to do and shop needs, but ideally, we would be looking for you to support for at least 2 hours a week
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
• Serving customers and taking donations
• Preparing items for sale; including steaming, ironing, tagging and labeling
• Moving items from the stockroom to the shop floor
• Keeping the stockroom clean and safe of any hazards
• Working as part of a friendly team.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
• A flexible schedule that suits your availability
• Learn about our ambition, vision, values and policies
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge.
The benefits of becoming a Retail Volunteer
• Gain valuable work experience in a retail environment
• Volunteer discount on goods in our shops
• Develop your customer service, teamwork and organisation skills
• Support a good cause and help your local community
• Meet new people and make new friends
• Most importantly - have fun, enjoy yourself and feel good about helping others!
Shop areas:
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Neath
Port Talbot
Porthcawl
Penarth
Click here to fill in an application form
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Duke of Edinburgh / Welsh Bac Opportunities
Are you looking for a rewarding way to make a difference in your community? Do you want to gain valuable skills and experience in the retail sector? If so, you might be interested in volunteering at one of our charity shops as part of your Duke of Edinburgh Award or Welsh Baccalaureate.
Our shops operate Monday-Saturday/Sunday, 9am-4:45pm and we appreciate any time you can spare; whether it's a few hours a week, a half day each week or several days per week.
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from therapeutic services for children, to emotional and practical support for families, to sibling support activities & experiences.
By volunteering, you directly help us to raise essential funds for the children and families in our care.
Click here to fill in an application form
Considerations:
Age requirements: 16+
Locations: Your local Tŷ Hafan shop (areas listed below)
Time commitment: Varied based on what you are able to do and the requirements of your award
About Tŷ Hafan:
Tŷ Hafan is a leading Welsh children's charity, with our hospice and headquarters based in Sully, Vale of Glamorgan.
Tracy Jones, Director of Family Wellbeing and Outreach Services for Tŷ Hafan, said: “When families are told that their child’s life is going to be short, their whole world changes. It changes again when they realise they must consider end of life care, and again, when they finally lose their child.
“Tŷ Hafan is there to provide endless support to families from the moment their world changes. Through life, death and beyond.
“We can’t give a family more time, but Tŷ Hafan can make sure those families who find themselves facing a nightmare such as those faced by families in our care, have the time and the support they need, when they need it.”
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Sorting and pricing donations according to our guidelines (or your own knowledge if applicable)
• Preparing items for sale, such as steaming, ironing, tagging and labeling
• Moving items from the stockroom to the shop floor
• Keeping the stockroom clean and safe of any hazards
• Following our health and safety procedures
• Working as part of a friendly team
What type of person are we looking for?
You will be:
• Reliable and punctual
• Have good communication skills and attention to detail
• Able to work independently, as part of a team and follow instructions
• Interested in retail and charity work
• Willing to learn new skills and take on new challenges
Here's what you can expect from our training program:
• A flexible schedule that suits your availability
• Learn about our purpose, vision, values and policies
• Learn how to handle, store and dispose of donated goods safely and hygienically
• Learn how to assist customers and answer queries
• Learn how charity shops operate and gain valuable retail knowledge
The benefits of becoming a Retail Stockroom Volunteer
• You can gain valuable work experience in a retail environment
• You can develop your customer service, teamwork and organizational skills
• You will support a good cause and help your local community
• You can meet new people and make new friends
• You will receive training and feedback from staff and managers
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Shop areas:
Abergavenny
Barry High Street
Caerphilly
Cardigan
Carmarthen
Cwmbran
Cowbridge
Lampeter
Llanelli
Neath
Port Talbot
Porthcawl
Penarth
Talbot Green
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We can't wait to welcome you to the team!
Click here to fill in an application form
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
