Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short. Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

 This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.

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Considerations:

Age requirement: 21+

Location: Across South & West Wales

Time commitment: flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

You would need to be able to travel back and forth to family homes

DBS check, references and induction/training course required before starting. Details of which can be found below.

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As a volunteer, you could be involved in various activities depending on your preferences, skills and experience.

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

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 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

We are looking for volunteers who:

•Are able to empathize with the families you are helping and show them kindness and respect

•Are reliable and flexible and committed to volunteering on a longer term basis

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager.

•Are respectful of the privacy, preferences and needs of the families you are supporting

•Are polite and friendly 

•Are able to adapt to different situations and challenges

•Enjoy making a difference in the lives of others

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Here's what you can expect from our training programme:

•A comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning;

•A friendly and supportive team to assist you with any queries or concerns through regular and ongoing meetings;

•Other role and organisation specific training;

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The benefits of becoming a Volunteer Gardener in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by creating and maintaining beautiful outdoor spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.

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Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Once we have viewed your application form, we will be in touch for an informal discussion to ensure this role is right for you, before we progress.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing your DBS, once your application is successful 

We can't wait to welcome you to the team!

This role is purely voluntary, and this arrangement is not meant to be a legally binding one or an employment contract.

 

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

  

If you don't see a role that fits your skills or interests, don't worry!

We encourage you to fill out an application form and let us know what you would like to do and which area of the charity you are interested in.

Whether it's Marketing, I.T., Fundraising, Administration, or any other area, we would love to hear from you. 

You can fill in the application form here: https://bttr.im/bk5vt  

Retail Maintenance Volunteer

Maintenance Volunteers provide vital assistance in helping us to maintain our Retail buildings and to ensure our shops are well presented and inviting, as well as being a safe and welcoming work environment for our staff and retail volunteers.

• Minimum age requirement: 18

• Location: Shops across South & West Wales (using company vehicle)

• Hours: Flexible (min 4 per week, Mon-Fri)

 

The purpose of this role

• To assist the Retail team with maintenance related tasks 

 

Activities you will be involved in:

• Internal painting
• Changing lightbulbs
• Minor cosmetic repairs
• Supporting with any other general D.I.Y and maintenance tasks as needed

We understand that not all tasks will suit all volunteers, so your likes, dislikes, strengths and preferences will be considered when allocating tasks. All tasks will be issued under instruction from the Shop Support Team with transport, materials and access to tools provided.

What skills will I need?

• Attention to detail
• Ability to work as part of a team and independently
• Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times
• Experience or a keen interest in DIY/maintenance related tasks (professional or hobby)

Information on training provided

• Full induction provided by our volunteering and Retail department
• Health and safety training
• Support and guidance from the Facilities team
• Regular volunteer meetings

Benefits of volunteering:

• Become part of the Tŷ Hafan team and family
• Meet new people and make new friends
• Personal satisfaction of giving back to the community and helping to make a difference
• Sharing/gaining new skills, knowledge and experience to help Tŷ Hafan achieve their goal
• Opportunity to obtain a professional reference after 3 months (if required)
• Most importantly - have fun!

Application information:

You can apply by clicking the “apply now” button below. You will be asked to complete a volunteer application form and provide two references.

If you are unable to provide references for any reason, please do not be discouraged from applying. Just pop us a message and we will be able to help.

If volunteering at Head Office, a Basic DBS check is required. Hospice based volunteers will require either a Standard or Enhanced DBS.

If you have any questions before applying, please feel free to email volunteering@tyhafan.org

This role is purely voluntary, and this arrangement is not meant to be a legally binding one or an employment contract.