Tŷ Hafan - the Hospice for Children in Wales


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Family Support Volunteers

Are you looking for a meaningful way to make a difference in the lives of children and families facing life-shortening conditions? If so, you might be interested in one of our Practical Support Volunteering roles!

Volunteering in one of our Practical Support Volunteer roles is a rewarding and flexible way to provide support to families in their own environment.

You will be matched with a family based on your skills, availability and location and the family's needs. You will receive comprehensive training as well as ongoing supervision from our experienced Community Team. 

As a Practical Support Volunteer in our Family Support Department, you may be helping families with social support such as befriending and being a listening ear or meeting a parent out for lunch/coffee, or you may support with more practical tasks such as household chores, shopping, gardening, maintenance and reading to children. You will also have the opportunity to join our network of volunteers and attend Tŷ Hafan social activities throughout the year. 

Volunteering to support our families is a great way to use your existing skills, learn new ones, meet new people and make a positive impact on your community.

If you are interested in volunteering in one of our Practical Support Volunteer roles, please take a look below to find out what's available and submit an application form.

If you have any questions, you can contact our Family Support Volunteer Manager at debbie.allison@tyhafan.org or call 029 2053 2254.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

Family Support Volunteer Role

Practical Support Volunteer

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.

Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.

This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.

Most importantly, you will be helping us to ensure that no family faces this challenge, alone.


Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.


Activities include:

Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.

We are looking for volunteers who:

•Can empathise with the families you are helping and show them kindness and respect;

•Are reliable and flexible and committed to volunteering on a longer term basis;

•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

•Are respectful of the privacy, preferences and needs of the families you are supporting;

•Are polite and friendly;

•Can adapt to different situations and challenges;

•Enjoy making a difference in the lives of others


At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 


Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.


The benefits of becoming a Practical Family Support Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Expenses will be provided following discussion about the role.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


 

  

Fill in an application

Head Office & Community

 

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

 

Head Office/Community Roles

Don't see a role you're interested in? Click here!

If you don't see a role that fits your skills or interests, don't worry!

We encourage you to fill out an application form and let us know what you would like to do and which area of the charity you are interested in.

Whether it's Marketing, I.T., Fundraising, Administration, or any other area, we would love to hear from you. 

You can fill in the application form here

Fill in an application

Retail Roles

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

 

Retail Roles

Retail Maintenance Volunteer

Maintenance Volunteers play a crucial role in keeping our retail buildings in top condition. They help ensure our shops are attractive and inviting, creating a safe and welcoming environment for both our staff and volunteers.

This opportunity is a great way to utilise existing skills, develop new ones and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.



Considerations:

Age requirements: 21+

Locations: shop areas listed in full role description below

Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare. Shifts will be discussed during your informal chat.

Background checks: 2 references, Basic DBS, Driving License (points) Check.



Activities include:

• Minor cosmetic repairs;
• Painting, carpentry and other DIY jobs;
• Supporting with any other general maintenance tasks as needed.



Skills you will need:

• Attention to detail;
• Ability to work as part of a team and independently;
• Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.

Click here to view a full role description 


Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Fill in an application

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