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Head Office
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.

Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links

Head Office/Community Roles
Volunteer Administrator/Receptionist

Are you friendly, enthusiastic, and ready to make a difference?
We're on the lookout for volunteers to join our Reception Team!
As a reception/admin volunteer, you'll be the welcoming face of Tŷ Hafan, tackling a variety of exciting admin tasks and projects. This is a fantastic opportunity to gain valuable office experience or to share your existing skills, all whilst supporting an important cause.
Click here to view a full role description
Considerations:
Location: Ty Hafan Children's Hospice, Hayes Road, Sully, CF64 5XX
Hours: Monday AM/PM, Thursday AM/Pm, Friday AM/PM
Age requirement: 18+
Background checks: we will ask you to provide us with 2 references and a basic DBS check is required for this role.
This role is perfect for someone who is friendly, approachable, enthusiastic and works well as part of a team.
Confidence speaking on the phone and using the pc/laptop are required for this role.
Activities include:
• Support the Facilities Team with essential admin tasks
• Organise and update files – both paper and digital
• Data entry to keep our records accurate
• Assist with audits and inventories at Head Office and the Hospice
• Help with project research and computer filing
• Welcome visitors by covering reception and greeting staff and visitors
• Answer calls and manage the entry barrier
Every day brings new challenges and opportunities!
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Volunteer Administrator (Retail Department)

About the role
This role will be based at our main Head Office in Sully. As a Volunteer Retail Administrator, you’ll form part of a team who support our 17 charity shops across Wales.
You’ll support our retail team across a wide range of activities.
This opportunity would suit someone who is looking to gain valuable office-based experience or someone who has office-based experience and is willing to provide their time to support our cause.
Considerations:
Location: Ty Hafan, Hayes Road, Sully, CF64 5XX
Age requirement: 18+
Schedule: Flexible between 9am-5pm, Monday or Thursday
Skills/ experience: We’re looking for a volunteer who has a good level of IT skills and a keen eye for detail. This role would ideally suit someone with previous experience in an administrative setting, whether through work or volunteering, who understands the importance of accuracy, particularly in a financial context.
While we’re looking for someone who can work to a high level of accuracy, we also recognise that this is a volunteer role. We value your time and commitment, and we’ll always aim to keep expectations reasonable and supportive.
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Photocopying, scanning and printing documents;
• Sorting through files and paperwork;
• Project work;
• Any other suitable ad-hoc administration tasks.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
Tŷ Hafan will provide you with a thorough induction and ongoing support.
You can also access training on relevant modules such as data protection and Safeguarding, with scope to complete other relevant training modules as you see fit.
The benefits of becoming a Volunteer Administrator:
• Become part of the Tŷ Hafan team and family;
• Meet new people and make new friends;
• Gain personal satisfaction of giving back to the community and contributing towards Tŷ Hafan's Big Ambition;
• Develop your communication, customer service and problem solving skills by interacting with diverse visitors and staff;
• Boost your CV - professional reference if required after 3 months;
• Boost your confidence, self-esteem and well-being, by challenging yourself, gaining new experiences and receiving feedback and recognition for your work;
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We will ask you to provide us with the details of two referees and a Basic DBS check is required for this role.
Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Administrator (People Services Team - no previous HR experience required)

We’re on the lookout for a friendly and reliable volunteer to join our dynamic People Services Team as an administrator.
This role will be based at our main Head Office in Sully, assisting the People Services Team with a variety of both systems-based and general administration duties.
The People Services Department is made up of 3 functions: HR, Learning and Development and the Volunteering Team.
Considerations:
Location: Ty Hafan, Hayes Road, Sully, CF64 5XX (Head Office)
Age requirement: 18+
Schedule: Flexible between 9am-5pm, Weekdays
Background checks: 2 references and a Basic DBS check
A good level of IT skill is required for this role. An understanding of GDPR is also welcome, however, training will be provided.
We welcome applications from individuals with disabilities. Please let us know if you require any reasonable adjustments during the informal chat for this role.
Activities include:
• Updating HR systems – including our dual HR/Payroll system, recruitment system and Benefits platform
• Updating employee electronic files
• Updating/amending spread sheets and other information in Excel
• Data input
• Photocopying/filing
• Other ad-hoc administration tasks
Training you will receive:
You will be fully briefed by the Tŷ Hafan team and a full induction will be provided to include:
• Mandatory e-learning to include Safeguarding, Data Protection, Keeping Yourself Safe and Looking After Others
• In-person training to include GDPR
• Ad-hoc role specific training as required – including training on all relevant HR systems.
• All volunteers must complete their mandatory training to continue in their role.
The benefits of joining our People Services team:
• Meet New People and expand your social circle
• Experience the satisfaction of contributing to a meaningful cause
• Enhance your communication skills
• Gain a professional reference after 3 months
• Challenge yourself, gain new experiences, and receive valuable feedback and recognition for your efforts
• Enjoy yourself, feel good about helping others, and make everyday rewarding!
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Thank you for your support.
Diolch am eich cefnogaeth.

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.

Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links

General Interests
Linen & Laundry Volunteer

Want to make a real difference behind the scenes? Help create a clean, comforting space for children and families at Tŷ Hafan!
As a Linen & Laundry Volunteer, you will be part of a supportive and friendly team that provides a clean, comfortable and safe environment for the children, families and staff at the hospice.
Your support helps families feel safe and cared for during the most challenging times
Considerations:
Over 18s Only
Time commitment can vary based on what you are able to do, but ideally, we would be looking for you to support for at least one half day per week.
Click here to fill in an application form
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Keep our hospice fresh and welcoming
• Help with linen care and organisation
• Support the team with essential housekeeping tasks.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
What skills will you need?
You don't need any special skills to join us, just a positive attitude and a willingness to communicate and cooperate with others.
You will work with respect, compassion and sensitivity towards the children and families, as well as the staff and other volunteers.
Training you will receive:
• We will provide you with all the training you need to do your role safely and effectively, including:
• Manual handling
• Safeguarding
• Role specific training
• You will report any issues or concerns to the housekeeping supervisor or the volunteer coordinator.
· The benefits of becoming a Housekeeping Volunteer:
• You will develop valuable skills such as organisation, teamwork and communication
• You will make a positive difference in the lives of people who need a clean and comfortable environment as a part of their quality care
• You can meet new people and make new friends
• You will enjoy the satisfaction of giving back and contributing to a worthy cause
• Most importantly, you will have fun!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.
Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
Click here to fill in an application form
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Retail Roles
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.

Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links

Retail Roles
Retail Maintenance Volunteer

Maintenance Volunteers play a crucial role in keeping our retail buildings in top condition. They help ensure our shops are attractive and inviting, creating a safe and welcoming environment for both our staff and volunteers.
This opportunity is a great way to utilise existing skills, develop new ones and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Considerations:
Age requirements: 21+
Locations: shop areas listed in full role description below
Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare. Shifts will be discussed during your informal chat.
Background checks: 2 references, Basic DBS, Driving License (points) Check.
Activities include:
• Minor cosmetic repairs;
• Painting, carpentry and other DIY jobs;
• Supporting with any other general maintenance tasks as needed.
Skills you will need:
• Attention to detail;
• Ability to work as part of a team and independently;
• Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.
Click here to view a full role description
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


