Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Family Support Volunteer with Tŷ Hafan, you’ll help ease the everyday pressures families face by offering help in the home. This might include light cleaning, tidying, laundry, garden maintenance or supporting the siblings, whatever matches your skills and the family’s needs.

Your support will give families the breathing space to focus on what matters most: spending time together.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

• Practical support activities such as supporting with housework, decluttering spaces or gardening

• Child focused activities such as reading, play and providing fun 

• Wellbeing & therapeutic support (if qualified) such as complimentary therapies and mindfulness

• Family support & companionship activities such as offering emotional support and conversation, accompanying families to appointments, etc.

These activities can be matched to each volunteer’s skills, experience, and comfort level, and always tailored to the family’s preferences and needs.

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We are looking for volunteers who:

• Can empathise with the families you are helping and show them kindness and respect;

• Are reliable and flexible and committed to volunteering on a longer term basis;

• Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

• Are respectful of the privacy, preferences and needs of the families you are supporting;

• Are polite and friendly;

• Can adapt to different situations and challenges;

• Enjoy making a difference in the lives of others

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

• Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

• Attend Volunteer Celebration Events throughout the year;

• Meet new people and join a friendly community of volunteers, passionate about helping others;

• Expenses will be provided following discussion about the role.

Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

 

  

Want to make a real difference behind the scenes? Help create a clean, comforting space for children and families at Tŷ Hafan!

As a Linen & Laundry Volunteer, you will be part of a supportive and friendly team that provides a clean, comfortable and safe environment for the children, families and staff at the hospice. 

Your support helps families feel safe and cared for during the most challenging times

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Considerations:

 Over 18s Only

Time commitment can vary based on what you are able to do, but ideally, we would be looking for you to support for at least one half day per week.

Click here to fill in an application form

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As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

• Keep our hospice fresh and welcoming

• Help with linen care and organisation

• Support the team with essential housekeeping tasks.

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 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?  

You don't need any special skills to join us, just a positive attitude and a willingness to communicate and cooperate with others.

You will work with respect, compassion and sensitivity towards the children and families, as well as the staff and other volunteers.

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Training you will receive:

• We will provide you with all the training you need to do your role safely and effectively, including:

• Manual handling

• Safeguarding

• Role specific training

• You will report any issues or concerns to the housekeeping supervisor or the volunteer coordinator.

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· The benefits of becoming a Housekeeping Volunteer:

• You will develop valuable skills such as organisation, teamwork and communication

• You will make a positive difference in the lives of people who need a clean and comfortable environment as a part of their quality care

• You can meet new people and make new friends

• You will enjoy the satisfaction of giving back and contributing to a worthy cause

• Most importantly, you will have fun!

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Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form

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This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

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Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Dig In and Make a Difference! Cultivate kindness as a Volunteer Gardener.

As a Volunteer Gardener, you will help maintain our beautiful Hospice gardens, where we provide palliative care and support for children with life-shortening conditions.

Gardening is not only a rewarding hobby, but also a therapeutic activity that can bring joy and comfort to those who need it the most. Join our team of compassionate and dedicated volunteers today, and help us create a green oasis for the children and families in our care.

Click here to view a full role description

Considerations:

Minimum age requirement: 18

Location: Ty Hafan, Hayes Road, Sully, CF64 5XX

Background checks: we will ask for the details of two referees and a Standard DBS check is required for this role.

Due to the nature of the activities and current projects, we are looking for volunteers with skills, knowledge and experience of gardening, either as a profession or as a hobby. 

Our Garden volunteers help out on a Monday, Wednesday and/or Friday each week

We are looking for volunteers with:

• Gardening experience, either as a profession or a hobby;
• A passion for gardening and a willingness to share skills and knowledge;
• A friendly and approachable personality;
• A good team player who can also confidently work independently;
• A sound knowledge of health and safety, with respect for yourself, others and the environment;
• A sincere understanding of the sensitive nature of volunteering in a Hospice setting.

Activities include:

• General garden maintenance including weeding, planting and watering;
• Keeping grounds clean, tidy and presentable;
• Tending to our memorial garden;
• Project work such as our forest project;
• Using small gardening tools or larger equipment such as a leaf blower;
• Other ad-hoc tasks as and when required seasonally.

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Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

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This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

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Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

We are Tŷ Hafan

We believe that when a child’s life will be short, no family should have to live it on their own.

Too many families in Wales are struggling through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short.

At the moment we only have enough money to support 10% of the families who need us.

By volunteering, you can help us to reach every family who needs us. 

Through life, death and beyond. 

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Do you have a passion for cooking or interest in working in a kitchen environment? If so, you might be the perfect fit for our kitchen volunteer position at the hospice.

Good food is central to the care we provide, from catering for specialist dietary needs in the everyday, to special occasions such as our annual memorial event.

The kitchen is situated immediately off the main lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and his team.

For our children and their families, mealtimes provide comfort, a sense of normality and a chance to socialize. Without the stress of shopping, planning and clearing up - we take the pressure off.

Click here to fill in an application form

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Considerations:

Age requirement: 18+

Time commitment: Friday or Sunday.

.Location: This role will be based at the Tŷ Hafan Hospice in Sully assisting the kitchen staff. The kitchen is situated immediately off the lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and the team.

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Activities you could be involved in:  

• Keeping the dining area neat and tidy by clearing away plates and crockery

• Help with food preparation

• For experienced chefs and bakers, there is an opportunity to get involved in cooking meals and baking goods

• Wash dishes and utensils with kitchen equipment

• Serve tea/coffee and food with a smile

• Chat with staff, families and children and make them feel welcome

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 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?

• Ability to work as part of a team

• Ability to follow procedures and health and safety requirements

• Physical strength to lift, carry and stand for long periods of time

• Knowledge of Health and Safety and Food Hygiene Procedures

• Inclusive and non-judgmental attitude towards families, volunteers, staff and visitors

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Here's what you can expect from our training:

• You will receive a comprehensive induction

• You will learn about health and safety in the kitchen

• You will have the opportunity to earn your food hygiene certificate

• You will work with friendly and supportive kitchen staff and volunteers

• Opportunities to complete relevant e-learning

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Benefits of becoming a Kitchen Volunteer

• You can make a positive difference in the lives of children and their families by providing them with nutritious and delicious meals

• You can learn new skills and gain valuable experience in food preparation, service and safety

• You can meet new people and join a community of compassionate and dedicated volunteers who share your passion for cooking and helping others

• You can enjoy the satisfaction of knowing you are contributing to a meaningful cause

• You can express your creativity and personality through your cooking and baking

• You will receive feedback and appreciation from hospice staff and guests

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Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form

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This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

---

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Welcome with Heart: The First Smile of Comfort

In this role, you will support our wider administration team with a variety of activities, including administration tasks and reception cover; as well as offering the first gesture of empathy and support to families during their most challenging times.

This opportunity is perfect for someone who wants to gain valuable office-based experience or someone who has office-based experience and is happy to donate their time to support our cause.

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Considerations:

Location: Tŷ Hafan, Hayes Road, Sully, CF64 5XX

Age requirement: 18+

Schedule: Thursday AM/PM, Friday AM/PM

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As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

• Photocopying and printing documents

• Sorting and distributing mail

• Welcoming visitors

• Reception cover

• Responding to emails, phone calls and taking messages

• Support with project work

• Any other suitable ad-hoc administration tasks.

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What type of person are we looking for?

• Flexible with a willingness to learn

• Enthusiastic and engaged team member

• Good communication skills, well organized

• Good accuracy and attention to detail

• Previous reception experience desirable but not required.

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Here's what you can expect from our training programme:

Tŷ Hafan will provide you with a thorough induction and ongoing support.

Training will be a mixture of e-learning and in-person training, to include Safeguarding, GDPR, Equality and Diversity, Fire Safety and Manual Handling.

Our e-learning system is comprehensive, offering the opportunity to complete additional relevant training modules should you be interested in them.

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The benefits of becoming a Volunteer Administrator/Receptionist:

• You will become part of the Tŷ Hafan team and family

• You can meet new people and make new friends

• You will gain personal satisfaction of giving back to the community and contributing towards Tŷ Hafan's purpose

• You can develop your communication, customer service and problem solving skills by interacting with diverse visitors and staff

• You can boost your CV - Professional reference if required after 3 months

 • You will boost your confidence, self-esteem and well-being, by challenging yourself, gaining new experiences and receiving feedback and recognition for your work

• Most importantly - you will have fun, enjoy yourself and feel good about helping others!

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Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and a Standard DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

---

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

---

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.