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Head Office
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.
Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links
Head Office/Community Roles
Volunteer Administrator/Receptionist
Are you friendly, enthusiastic, and ready to make a difference?
We're on the lookout for volunteers to join our Reception Team!
As a reception/admin volunteer, you'll be the welcoming face of Tŷ Hafan, tackling a variety of exciting admin tasks and projects. This is a fantastic opportunity to gain valuable office experience or to share your existing skills, all whilst supporting an important cause.
Click here to view a full role description
Considerations:
Location: Ty Hafan Children's Hospice, Hayes Road, Sully, CF64 5XX
Hours: Monday AM/PM, Thursday AM/Pm, Friday AM/PM
Age requirement: 18+
Background checks: we will ask you to provide us with 2 references and a basic DBS check is required for this role.
This role is perfect for someone who is friendly, approachable, enthusiastic and works well as part of a team.
Confidence speaking on the phone and using the pc/laptop are required for this role.
Activities include:
• Support the Facilities Team with essential admin tasks
• Organise and update files – both paper and digital
• Data entry to keep our records accurate
• Assist with audits and inventories at Head Office and the Hospice
• Help with project research and computer filing
• Welcome visitors by covering reception and greeting staff and visitors
• Answer calls and manage the entry barrier
Every day brings new challenges and opportunities!
Ready to apply?
Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Volunteer Administrator (Retail Department)
About the role
This role will be based at our main Head Office in Sully. As a Volunteer Retail Administrator, you’ll form part of a team who support our 17 charity shops across Wales.
You’ll support our retail team across a wide range of activities.
This opportunity would suit someone who is looking to gain valuable office-based experience or someone who has office-based experience and is willing to provide their time to support our cause.
Considerations:
Location: Ty Hafan, Hayes Road, Sully, CF64 5XX
Age requirement: 18+
Schedule: Flexible between 9am-5pm, Monday or Thursday
Skills/ experience: We’re looking for a volunteer who has a good level of IT skills and a keen eye for detail. This role would ideally suit someone with previous experience in an administrative setting, whether through work or volunteering, who understands the importance of accuracy, particularly in a financial context.
While we’re looking for someone who can work to a high level of accuracy, we also recognise that this is a volunteer role. We value your time and commitment, and we’ll always aim to keep expectations reasonable and supportive.
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Photocopying, scanning and printing documents;
• Sorting through files and paperwork;
• Project work;
• Any other suitable ad-hoc administration tasks.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Here's what you can expect from our training:
Tŷ Hafan will provide you with a thorough induction and ongoing support.
You can also access training on relevant modules such as data protection and Safeguarding, with scope to complete other relevant training modules as you see fit.
The benefits of becoming a Volunteer Administrator:
• Become part of the Tŷ Hafan team and family;
• Meet new people and make new friends;
• Gain personal satisfaction of giving back to the community and contributing towards Tŷ Hafan's Big Ambition;
• Develop your communication, customer service and problem solving skills by interacting with diverse visitors and staff;
• Boost your CV - professional reference if required after 3 months;
• Boost your confidence, self-esteem and well-being, by challenging yourself, gaining new experiences and receiving feedback and recognition for your work;
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We will ask you to provide us with the details of two referees and a Basic DBS check is required for this role.
Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Admin Volunteer - Lottery Team
This role is crucial in ensuring the smooth operation of our raffles, which are one of our biggest fundraisers. If you have a keen eye for detail, are I.T. literate, and enjoy being part of a dynamic team, we would love to hear from you!
Conditons:
Age requirement: 18+
Location: At our Head Office in Sully, Vale of Glamorgan
Time commitment: At least 4 hours per week, Monday, Wednesday, Thursday, Friday.
Role Type: Temporary as and when we hold a raffle; starting as soon as possible for the current raffle.
As a volunteer, you will be involved in various activities depending on your skills and experience, these include:
• Data Entry: Accurately add data to spreadsheets to keep our records up-to-date.
• Cheque Processing: Type up cheque details with precision.
Mail Handling: Open and sort post efficiently.
• Team Collaboration: Work closely with the lottery team to ensure the seamless execution of our raffles
• Other ad-hoc tasks as needed
Here’s what you can look forward to:
• Meet New People and expand your social circle.
• Develop Key Skills: An opportunity to develop your administrative skills.
• Boost Your CV: Gain a professional reference after 3 months, giving your CV a significant boost.
• Build Confidence: Challenge yourself, gain new experiences, and receive valuable feedback and recognition for your efforts.
• Have Fun: Enjoy yourself, feel good about helping others, and make every day rewarding!
The type of person we are looking for:
• Enthusiastic with a positive attitude.
• Strong attention to detail.
• Proficiency in using spreadsheets and other I.T. tools.~
• Ability to work independently and as part of a team.
Training requirements:
Mandatory e-learning to include Safeguarding, GDPR, Keeping Yourself Safe and Looking After Others.
In-person training to include GDPR and Fire Safety.
Click here to fill in an application form
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
Hospice
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.
Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links
General Interests
Hospice Receptionist
Welcome with Heart: The First Smile of Comfort
In this role, you will support our wider administration team with a variety of activities, including administration tasks and reception cover; as well as offering the first gesture of empathy and support to families during their most challenging times.
This opportunity is perfect for someone who wants to gain valuable office-based experience or someone who has office-based experience and is happy to donate their time to support our cause.
Considerations:
Location: Tŷ Hafan, Hayes Road, Sully, CF64 5XX
Age requirement: 18+
Schedule: Thursday AM/PM, Friday AM/PM
As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:
• Photocopying and printing documents
• Sorting and distributing mail
• Welcoming visitors
• Reception cover
• Responding to emails, phone calls and taking messages
• Support with project work
• Any other suitable ad-hoc administration tasks.
What type of person are we looking for?
• Flexible with a willingness to learn
• Enthusiastic and engaged team member
• Good communication skills, well organized
• Good accuracy and attention to detail
• Previous reception experience desirable but not required.
Here's what you can expect from our training programme:
Tŷ Hafan will provide you with a thorough induction and ongoing support.
Training will be a mixture of e-learning and in-person training, to include Safeguarding, GDPR, Equality and Diversity, Fire Safety and Manual Handling.
Our e-learning system is comprehensive, offering the opportunity to complete additional relevant training modules should you be interested in them.
The benefits of becoming a Volunteer Administrator/Receptionist:
• You will become part of the Tŷ Hafan team and family
• You can meet new people and make new friends
• You will gain personal satisfaction of giving back to the community and contributing towards Tŷ Hafan's purpose
• You can develop your communication, customer service and problem solving skills by interacting with diverse visitors and staff
• You can boost your CV - Professional reference if required after 3 months
• You will boost your confidence, self-esteem and well-being, by challenging yourself, gaining new experiences and receiving feedback and recognition for your work
• Most importantly - you will have fun, enjoy yourself and feel good about helping others!
Are you ready to join us as a volunteer?
Just click the “Fill in an application” button on the top of this page and complete a simple form.
We will ask you to provide us with the details of two referees and a Standard DBS check is required for this role.
Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.
