Tŷ Hafan - the Hospice for Children in Wales


Family Support Volunteers

Are you looking for a meaningful way to make a difference in the lives of children and families facing life-shortening conditions? If so, you might be interested in one of our Family Support Volunteering roles!

Volunteering in one of our Family Support Volunteer roles is a rewarding and flexible way to provide practical and/or emotional support to families in their own environment.

You will be matched with a family based on your skills, availability and location and the family's needs. You will receive comprehensive training as well as ongoing supervision from our experienced Community Team. 

As a Family Support Volunteer and dependent on the role you are interested in doing, you may be helping families with social support such as befriending and being a listening ear or meeting a parent out for lunch/coffee, or you may support with more practical tasks such as household chores, shopping, gardening, maintenance and reading to children. You will also have the opportunity to join our network of volunteers and attend Tŷ Hafan social activities throughout the year. 

Volunteering to support our families is a great way to use your existing skills, learn new ones, meet new people and make a positive impact on your community.

If you are interested in volunteering in one of our Family Support Volunteer roles, please take a look below to find out what's available and submit an application form.

If it looks like there are currently no open opportunities in your area, please submit an application form anyway and we will get in touch to see if there are other ways you can support / to let you know when opportunities open up in your area.

If you have any questions, you can contact our Family Support Volunteer Manager at volunteer@tyhafan.org or call 029 2053 2254.

Mission Statement

When a child’s life will be short, no family should have to live it on their own. Our ambition is to ensure that all families have the care and support they need, in life, death and beyond.

Family Support Volunteer Role

Family Support Volunteer

Do you love helping others and making things clean and tidy? If you answered yes, then you might be the perfect candidate for our Domestic Support Volunteer role.

 As a Domestic Support Volunteer for Tŷ Hafan, you will assist families in need with various tasks such as cleaning, tidying up and laundry.

You will develop on your existing valuable skills and experience, as well as have the satisfaction of knowing you are making a positive impact on families with children with life-shortening illnesses.

Apply today to join our team of amazing volunteers!


Considerations:

Age requirement: 21+

Location: Swansea/Neath Port Talbot area

You would need to be able to travel back and forth to family homes

DBS check, references and induction/training course required before starting


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience.

You can make a big difference in the lives of families who have a child with a life shortening condition. You can help them with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry.

By doing this, you can help families create a tidy, clean and safe home environment that reduces their daily stress and worries. You can also help them to enjoy more quality time as a family. Depending on your skills, you may also be asked to help with small DIY tasks around the home.


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

We are looking for volunteers who:

Are able to empathize with the families you are helping and show them kindness and respect

Are reliable and flexible and committed to volunteering on a longer term basis

Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager.

Are respectful of the privacy, preferences and needs of the families you are supporting

Are polite and friendly 

•Are able to adapt to different situations and challenges

•Enjoy making a difference in the lives of others


Here's what you can expect from our training program:

A comprehensive introduction to Tŷ Hafan and your role

Health and safety training

A friendly and supportive team to assist you with any queries or concerns through regular and ongoing meetings

Other role and organisation specific training


The benefits of becoming a Domestic Support Volunteer:

You can make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean/organised indoor spaces

You can attend Volunteer Events throughout the year

Meet new people and join a friendly team of volunteers passionate about helping others

It’s a great way to connect with families in your community

Volunteering can improve your mental health by reducing stress and boosting mood

Expenses will be provided following discussion about the role


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Once we have viewed your application form, we will be in touch for an informal discussion to ensure this role is right for you, before we progress.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing your DBS, once your application is successful 

We can't wait to welcome you to the team!


This role is purely voluntary, and this arrangement is not meant to be a legally binding one or an employment contract.


 

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

  

Fill in an application

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.

Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.

If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience. 


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

General Interests

Housekeeping Volunteer

Do you love making things neat and tidy? Do you enjoy helping others in need? If so, you might be the perfect fit for our housekeeping volunteer role!

As a volunteer housekeeper, you will be part of a supportive and friendly team that provides a clean, comfortable and safe environment for the children, families and staff at the hospice. 


Considerations:

 Over 18s Only

Time commitment can vary based on what you are able to do, but ideally, we would be looking for you to support for at least one half day per week.

Click here to fill in an application form


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

Washing and drying linen using our hospice laundry machines

Helping with changing the bed sheets

Keeping track of the linen stock

Ironing the bedding with our roller machine

Taking care of the laundry machines by removing lint and other debris

Organizing the fresh linen in the cupboards and keeping the areas neat

Other ad-hoc tasks as needed


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?  

You don't need any special skills to join us, just a positive attitude and a willingness to communicate and cooperate with others.

You will work with respect, compassion and sensitivity towards the children and families, as well as the staff and other volunteers.


Here's what you can expect from our training program:

We will provide you with all the training you need to do your role safely and effectively, including:

Manual handling

Safeguarding

Role specific training

You will report any issues or concerns to the housekeeping supervisor or the volunteer coordinator.


· The benefits of becoming a Housekeeping Volunteer:

You will develop valuable skills such as organization, teamwork and communication

You will make a positive difference in the lives of people who need a clean and comfortable environment as a part of their quality care

You can meet new people and make new friends

You will enjoy the satisfaction of giving back and contributing to a worthy cause

Most importantly, you will have fun!


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Gardening Volunteer (Hospice)

Do you love gardening and making a difference in your community? If so, you might be the perfect fit for our Volunteer Gardener role!

As a Volunteer Gardener, you will help maintain and beautify our Hospice gardens, where we provide palliative care and support for children with life-shortening conditions. Gardening is not only a rewarding hobby, but also a therapeutic activity that can bring joy and comfort to those who need it the most. Join our team of compassionate and dedicated volunteers today, and help us create a green oasis for our hospice community.

Click here to fill in an application form


Considerations:

Minimum age requirement: 18

Due to the nature of the activities and current projects, we are looking for volunteers with skills, in depth knowledge and experience in gardening, either as a profession or as a hobby. 

Our Garden volunteers help out on a Monday, Wednesday and/or Friday each week

Occasional weekend volunteering

Occasional attendance fundraising events for tools and plants (optional)


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

General garden maintenance

Keeping grounds clean, tidy and presentable

Project work such as our forest project

Using small gardening tools or larger equipment such as a leaf blower

Other ad-hoc tasks as and when required seasonally


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

We are looking for volunteers with:

Gardening experience, either as a profession or a hobby

A passion for gardening and a willingness to share skills and knowledge

A friendly and approachable personality

A good team player who can also confidently work independently

A sound knowledge of health and safety, with respect for yourself, others and the environment

A sincere understanding of the sensitive nature of volunteering in a Hospice setting


Here's what you can expect from our training program:

A comprehensive introduction to our organization and your role

Health and safety training including manual handling and fire safety

A friendly and supportive facilities and volunteering team to assist you with any queries or concerns


The benefits of becoming a Gardening Volunteer

It's a great way to connect with nature and enjoy the outdoors

You can learn new skills, such as composting and pruning

You can make a positive impact on your community by helping to maintain and beautify public green spaces

Gardening can improve your physical and mental healthy by reducing stress, boosting mood and providing exercise

You can meet new people who share your passion for gardening and the environment

You can have fun while doing something meaningful and rewarding


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and a Basic DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Maintenance Volunteer / Grounds Person

Do you love fixing things and make them shine? Do you enjoy working with your hands and helping others? If so, then you might be the perfect person for our Maintenance Volunteer or Grounds Volunteer positions!

Our Hospice and Head Office buildings and surrounding grounds require regular upkeep to ensure a comfortable and pleasant environment for the children and families who use our services. Maintenance Volunteers and Grounds Volunteers play a crucial role in this, by offering their skills and time to help us with various tasks.

Click here to fill in an application form


Considerations

Minimum age requirement: 18

 Location: Ty Hafan, Hayes Road, Sully, Penarth, CF64 5XX

Hours: Flexible (min 2 per week, Mon-Fri)


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

Maintenance Volunteer:

Fixing cosmetic issues

Supporting other larger DIY and maintenance projects as needed

Grounds Person

Picking up litter

Keeping footpaths clear and safe

Sweeping all external areas

Clearing leaves and debris

Removing moss and weeds from paths

Washing external areas around our Head Office

Jet washing external areas

Clearing bin stores


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?

A keen eye for detail

Collaborate with others and also work on your own when needed

Ability to work safely and to not endanger yourself or others, maintain a safe working environment

A passion or background (professional or personal) in DIY/maintenance related activities 


Here's what you can expect from our training program:

Learn everything you need to know from our amazing facilities department

Training on health and safety best practices


The benefits of becoming a Maintenance Volunteer:

You can help preserve and improve the quality of our spaces and facilities for the 

You can learn new skills and gain valuable experience

You can make a positive difference in the lives of children and families

You can have fun and enjoy a variety of tasks and activities


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Standard-Enhanced (depending on role) DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Fill in an application

Retail Roles

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer Vacancies are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.

Once you have found a role you like the sound of, you can apply by clicking the title of the general interest and then click the "fill in an application" button.

If you are interested in volunteering for Tŷ Hafan but the role you would like to do is not listed below, please get in touch with us at volunteering@tyhafan.org
We are open to discussing and creating new roles which suit you, your skills and/or experience. 


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

Fill in an application

Retail Roles

Retail Maintenance Volunteer

Retail Maintenance Volunteer

Maintenance Volunteers provide vital assistance in helping us to maintain our Retail buildings and to ensure our shops are well presented and inviting, as well as being a safe and welcoming work environment for our staff and retail volunteers.


• Minimum age requirement: 18

• Location: Shops across South & West Wales (using company vehicle)

• Hours: Flexible (min 4 per week, Mon-Fri)


 

The purpose of this role

  • To assist the Retail team with maintenance related tasks 

 


Activities you will be involved in:

  • Internal painting
  • Changing lightbulbs
  • Minor cosmetic repairs
  • Supporting with any other general D.I.Y and maintenance tasks as needed

We understand that not all tasks will suit all volunteers, so your likes, dislikes, strengths and preferences will be considered when allocating tasks. All tasks will be issued under instruction from the Shop Support Team with transport, materials and access to tools provided.


What skills will I need?

  • Attention to detail
  • Ability to work as part of a team and independently
  • Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times
  • Experience or a keen interest in DIY/maintenance related tasks (professional or hobby)

Information on training provided

  • Full induction provided by our volunteering and Retail department
  • Health and safety training
  • Support and guidance from the Facilities team
  • Regular volunteer meetings

Benefits of volunteering:

  • Become part of the Tŷ Hafan team and family
  • Meet new people and make new friends
  • Personal satisfaction of giving back to the community and helping to make a difference
  • Sharing/gaining new skills, knowledge and experience to help Tŷ Hafan achieve their goal
  • Opportunity to obtain a professional reference after 3 months (if required)
  • Most importantly - have fun!

Application information:

You can apply by clicking the “apply now” button below. You will be asked to complete a volunteer application form and provide two references.

If you are unable to provide references for any reason, please do not be discouraged from applying. Just pop us a message and we will be able to help.

If volunteering at Head Office, a Basic DBS check is required. Hospice based volunteers will require either a Standard or Enhanced DBS.

If you have any questions before applying, please feel free to email volunteering@tyhafan.org


This role is purely voluntary, and this arrangement is not meant to be a legally binding one or an employment contract.

Fill in an application

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