Tŷ Hafan - the Hospice for Children in Wales


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Family Support Volunteers

Are you looking for a meaningful way to make a difference in the lives of children and families facing life-shortening conditions? If so, you might be interested in one of our Practical Support Volunteering roles!

Volunteering in one of our Practical Support Volunteer roles is a rewarding and flexible way to provide support to families in their own environment.

You will be matched with a family based on your skills, availability and location and the family's needs. You will receive comprehensive training as well as ongoing supervision from our experienced Community Team. 

As a Practical Support Volunteer in our Family Support Department, you may be helping families with social support such as befriending and being a listening ear or meeting a parent out for lunch/coffee, or you may support with more practical tasks such as household chores, shopping, gardening, maintenance and reading to children. You will also have the opportunity to join our network of volunteers and attend Tŷ Hafan social activities throughout the year. 

Volunteering to support our families is a great way to use your existing skills, learn new ones, meet new people and make a positive impact on your community.

If you are interested in volunteering in one of our Practical Support Volunteer roles, please take a look below to find out what's available and submit an application form.

If you have any questions, you can contact our Family Support Volunteer Manager at debbie.allison@tyhafan.org or call 029 2053 2254.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

Family Support Volunteer Role

Family Support Volunteer

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Family Support Volunteer with Tŷ Hafan, you’ll help ease the everyday pressures families face by offering help in the home. This might include light cleaning, tidying, laundry, garden maintenance or supporting the siblings, whatever matches your skills and the family’s needs.

Your support will give families the breathing space to focus on what matters most: spending time together.


Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.


Activities include:

• Practical support activities such as supporting with housework, decluttering spaces or gardening

• Child focused activities such as reading, play and providing fun 

• Wellbeing & therapeutic support (if qualified) such as complimentary therapies and mindfulness

• Family support & companionship activities such as offering emotional support and conversation, accompanying families to appointments, etc.

These activities can be matched to each volunteer’s skills, experience, and comfort level, and always tailored to the family’s preferences and needs.


We are looking for volunteers who:

• Can empathise with the families you are helping and show them kindness and respect;

• Are reliable and flexible and committed to volunteering on a longer term basis;

• Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;

• Are respectful of the privacy, preferences and needs of the families you are supporting;

• Are polite and friendly;

• Can adapt to different situations and challenges;

• Enjoy making a difference in the lives of others


At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 


Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.


The benefits of becoming a Practical Family Support Volunteer in Family Homes:

• Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

• Attend Volunteer Celebration Events throughout the year;

• Meet new people and join a friendly community of volunteers, passionate about helping others;

• Expenses will be provided following discussion about the role.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


 

  

Fill in an application

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

General Interests

Maintenance Volunteer / Grounds Person

Fix it Forward – Join Tŷ Hafan’s Maintenance Team!

Our Hospice and Head Office buildings and surrounding grounds require regular upkeep to ensure a comfortable and pleasant environment for the children and families who use our services.

Maintenance Volunteers and Grounds Volunteers play a crucial role in this, by offering their skills and time to help with various tasks.


Considerations:

Age requirement: 18+

Location: Tŷ Hafan, Hayes Road, Sully, CF64 5XX

Time Commitment: Flexible (min 2 hours per week desirable, Mon-Fri)

Background checks: we will ask for the details of two referees and an Enhanced DBS check is required for this role.

Skills you will need:

• Attention to detail;
• Ability to work as part of a team and independently;
• A sound knowledge of health and safety, with respect for yourself, others and the environment;
• A sincere understanding of the sensitive nature of volunteering in a Hospice setting;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.

Click here to view a full role description


Activities include:

Maintenance Volunteer:

  • Minor repairs, such as, assembling desks together, pictures on walls, erecting shelving;

• Painting internally and externally;

Grounds Person

• Litter picking;
Sweeping all external areas and clearing moss debris of pathways to ensure that they are safe; 
Clear and cleaning of bin stores; 
Jet washing of external areas, to include pathways, and ground areas; 
Washing of all external PVC to areas to Head Office;

Clean all signage so that they are visible. 


 Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Housekeeping Volunteer

Do you love making things neat and tidy? Do you enjoy helping others in need? If so, you might be the perfect fit for our housekeeping volunteer role!

As a volunteer housekeeper, you will be part of a supportive and friendly team that provides a clean, comfortable and safe environment for the children, families and staff at the hospice. 


Considerations:

 Over 18s Only

Time commitment can vary based on what you are able to do, but ideally, we would be looking for you to support for at least one half day per week.

Click here to fill in an application form


As a volunteer, you could be involved in various activities depending on your preferences, skills and experience, these include:

Washing and drying linen using our hospice laundry machines

Helping with changing the bed sheets

Keeping track of the linen stock

Ironing the bedding with our roller machine

Taking care of the laundry machines by removing lint and other debris

Organizing the fresh linen in the cupboards and keeping the areas neat

Other ad-hoc tasks as needed


 At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

What skills will you need?  

You don't need any special skills to join us, just a positive attitude and a willingness to communicate and cooperate with others.

You will work with respect, compassion and sensitivity towards the children and families, as well as the staff and other volunteers.


Here's what you can expect from our training program:

We will provide you with all the training you need to do your role safely and effectively, including:

Manual handling

Safeguarding

Role specific training

You will report any issues or concerns to the housekeeping supervisor or the volunteer coordinator.


· The benefits of becoming a Housekeeping Volunteer:

You will develop valuable skills such as organization, teamwork and communication

You will make a positive difference in the lives of people who need a clean and comfortable environment as a part of their quality care

You can meet new people and make new friends

You will enjoy the satisfaction of giving back and contributing to a worthy cause

Most importantly, you will have fun!


Are you ready to join us as a volunteer?

Just click the “Fill in an application” button on the top of this page and complete a simple form.

We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role.

Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.

We can't wait to welcome you to the team!

Click here to fill in an application form


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

Gardening Volunteer (Hospice)

Dig In and Make a Difference! Cultivate kindness as a Volunteer Gardener.

As a Volunteer Gardener, you will help maintain our beautiful Hospice gardens, where we provide palliative care and support for children with life-shortening conditions.

Gardening is not only a rewarding hobby, but also a therapeutic activity that can bring joy and comfort to those who need it the most. Join our team of compassionate and dedicated volunteers today, and help us create a green oasis for the children and families in our care.

Click here to view a full role description


Considerations:

Minimum age requirement: 18

Location: Ty Hafan, Hayes Road, Sully, CF64 5XX

Background checks: we will ask for the details of two referees and a Standard DBS check is required for this role.

Due to the nature of the activities and current projects, we are looking for volunteers with skills, knowledge and experience of gardening, either as a profession or as a hobby. 

Our Garden volunteers help out on a Monday, Wednesday and/or Friday each week

We are looking for volunteers with:

• Gardening experience, either as a profession or a hobby;
• A passion for gardening and a willingness to share skills and knowledge;
• A friendly and approachable personality;
• A good team player who can also confidently work independently;
• A sound knowledge of health and safety, with respect for yourself, others and the environment;
• A sincere understanding of the sensitive nature of volunteering in a Hospice setting.


Activities include:

• General garden maintenance including weeding, planting and watering;
• Keeping grounds clean, tidy and presentable;
• Tending to our memorial garden;
• Project work such as our forest project;
• Using small gardening tools or larger equipment such as a leaf blower;
• Other ad-hoc tasks as and when required seasonally.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Fill in an application

Retail Roles

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

 

Retail Roles

Retail Maintenance Volunteer

Maintenance Volunteers play a crucial role in keeping our retail buildings in top condition. They help ensure our shops are attractive and inviting, creating a safe and welcoming environment for both our staff and volunteers.

This opportunity is a great way to utilise existing skills, develop new ones and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.



Considerations:

Age requirements: 21+

Locations: shop areas listed in full role description below

Time commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare. Shifts will be discussed during your informal chat.

Background checks: 2 references, Basic DBS, Driving License (points) Check.



Activities include:

• Minor cosmetic repairs;
• Painting, carpentry and other DIY jobs;
• Supporting with any other general maintenance tasks as needed.



Skills you will need:

• Attention to detail;
• Ability to work as part of a team and independently;
• Ability to work safely and to not endanger yourself or others, maintaining a safe working environment at all times;
• Experience in a relevant trade is desirable but not essential as full training will be given;
• Be fit & healthy.

Click here to view a full role description 


Ready to apply?

Click here to fill in an application form on your laptop/pc
Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Fill in an application

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