Tŷ Hafan - the Hospice for Children in Wales


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Family Support Volunteers

change a family's say in the most meaningful way. Join us as a Family Support Volunteer!

Volunteering as a Family Support Volunteer is a flexible, rewarding and truly meaningful way to make a difference in the lives of children facing life‑shortening conditions, and their families.

You’ll be carefully matched with a family based on your skills, availability, location, and the family’s needs. You’ll receive full training and ongoing guidance from our experienced Community Team, ensuring you always feel confident and supported.

As a Family Support Volunteer, you may offer social support like befriending, being a listening ear, or meeting a parent for a coffee or lunch. You may also provide practical help such as household chores, shopping, gardening, maintenance, or reading with children. You’ll also be welcomed into our volunteer community and invited to Tŷ Hafan social activities throughout the year.

Volunteering to support our families is a fantastic way to use your existing skills, learn new ones, meet new people, and make a positive impact in your community.

If you'd like to apply, you can explore our available roles below.
For questions, contact our Family Support Volunteer Manager at debbie.allison@tyhafan.org or call 029 2053 2254.

Alternatively, if you would like to arrange a callback to discuss the role, please click here to complete a short form.

The difference you'll make

Your support helps families during some of the most challenging times of their lives. Even small acts of kindness can create moments of comfort and connection.

As a Family Support Volunteer, you help families by:

  • Giving parents precious time back with their child
  • Lightening the load of daily tasks
  • Offering emotional support and companionship
  • Creating joyful, calm, or reassuring moments for siblings
  • Helping families feel less isolated
  • Being a consistent, caring presence when life feels uncertain.

A little help from you can make a very big difference.

How to apply

Infographic titled ‘Becoming a Family Support Volunteer is simple’. It displays a five‑step process using colourful numbered circles. Step 1: ‘Browse available roles’. Step 2: ‘Complete an application form’. Step 3: ‘Meet us for an informal chat’. Step 4: ‘Complete checks and training’. Step 5: ‘Begin making a difference!’.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

Family Support Volunteer Role

Volunteer Gardener

As a Gardening Volunteer in family homes, you can help make a real impact on the lives of families with children facing complex health challenges and a shortened life.

Having access to a secure garden or outdoor area can be crucial for providing opportunities to play and relax, which can be invaluable for the mental well-being of these families.

Our Gardening Volunteer role supports numerous Tŷ Hafan families who find it difficult to clear and maintain their gardens or outdoor spaces, alongside providing around the clock care for their child or young person.

Often, once the space has been cleared, the task becomes more manageable and less daunting, giving families the breathing space they need to maintain the area by themselves.


Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.


Activities include:

•Mowing the lawn, trimming hedges, and pruning shrubs/trees;

•Disposal of garden waste;

•Planting bulbs and tidying up flower beds;

•General tidy up of outdoor spaces;

•Other ad-hoc gardening tasks on a seasonal basis.


At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 


 Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.


The benefits of becoming a Gardening Volunteer in Family Homes:

•Make a positive difference in the lives of children with life-shortening conditions and their families, by creating and maintaining beautiful outdoor spaces for them to enjoy;

•Attend Volunteer Celebration Events throughout the year;

•Meet new people and join a friendly community of volunteers, passionate about helping others;

•Develop your existing gardening skills and knowledge;

•Expenses will be provided following discussion about the role.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
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Fill in an application

Hospice

Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.

Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.


Applying

Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.

If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here

If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.

We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.

Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.


Overseas Applications

Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.


Useful Links

Ty Hafan's Volunteer Handbook

Volunteering FAQs - Ty Hafan

General Interests

Gardening Volunteer (Hospice)

Dig In and Make a Difference! Cultivate kindness as a Volunteer Gardener.

As a Volunteer Gardener, you will help maintain our beautiful Hospice gardens, where we provide palliative care and support for children with life-shortening conditions.

Gardening is not only a rewarding hobby, but also a therapeutic activity that can bring joy and comfort to those who need it the most. Join our team of compassionate and dedicated volunteers today, and help us create a green oasis for the children and families in our care.

Click here to view a full role description


Considerations:

Minimum age requirement: 18

Location: Ty Hafan, Hayes Road, Sully, CF64 5XX

Background checks: we will ask for the details of two referees and a Standard DBS check is required for this role.

Due to the nature of the activities and current projects, we are looking for volunteers with skills, knowledge and experience of gardening, either as a profession or as a hobby. 

Our Garden volunteers help out on a Monday, Wednesday and/or Friday each week

We are looking for volunteers with:

• Gardening experience, either as a profession or a hobby;
• A passion for gardening and a willingness to share skills and knowledge;
• A friendly and approachable personality;
• A good team player who can also confidently work independently;
• A sound knowledge of health and safety, with respect for yourself, others and the environment;
• A sincere understanding of the sensitive nature of volunteering in a Hospice setting.


Activities include:

• General garden maintenance including weeding, planting and watering;
• Keeping grounds clean, tidy and presentable;
• Tending to our memorial garden;
• Project work such as our forest project;
• Using small gardening tools or larger equipment such as a leaf blower;
• Other ad-hoc tasks as and when required seasonally.


Ready to apply?

Click here to fill in an application form on your laptop/pc

Click here to complete an application form on your mobile phone/tablet


This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.


Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

 

Fill in an application

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