As a Gardening Volunteer in family homes, you’ll make a real difference to families with children facing complex health needs.

Having access to a secure garden or outdoor area can be crucial for providing opportunities to play and relax, which can be invaluable for the mental well-being of these families.

Our Gardening Volunteer role supports numerous Tŷ Hafan families who find it difficult to maintain their gardens or outdoor spaces, alongside providing around the clock care for their child.

Often, once the space has been cleared, the task becomes more manageable and less daunting, giving families the breathing space they need to maintain the area by themselves.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

• Mowing the lawn, trimming hedges, and pruning shrubs/trees;

• Disposal of garden waste;

• Planting bulbs and tidying up flower beds;

• General tidy up of outdoor spaces;

• Other ad-hoc gardening tasks on a seasonal basis.

Click here to view a full role description

 Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Gardening Volunteer in Family Homes:

• Make a positive difference in the lives of children with life-shortening conditions and their families, by creating and maintaining beautiful outdoor spaces for them to enjoy;

• Attend Volunteer Celebration Events throughout the year;

• Meet new people and join a friendly community of volunteers, passionate about helping others;

• Develop your existing gardening skills and knowledge;

• Expenses will be provided following discussion about the role.

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.

Many families in Wales are unfortunately facing this challenge alone, without support from others.

As a Family Support Volunteer with Tŷ Hafan, you’ll help ease the everyday pressures families face by offering help in the home. This might include light cleaning, tidying, laundry, garden maintenance or supporting the siblings, whatever matches your skills and the family’s needs.

Your support will give families the breathing space to focus on what matters most: spending time together.

Considerations:

Age requirement: 21+

Location: Across South & West Wales (in your local area)

Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.

Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.

Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.

Activities include:

• Practical support activities such as supporting with housework, decluttering spaces or gardening

• Child focused activities such as reading, play and providing fun 

• Wellbeing & therapeutic support (if qualified) such as complimentary therapies and mindfulness

• Family support & companionship activities such as offering emotional support and conversation, accompanying families to appointments, etc.

These activities can be matched to each volunteer’s skills, experience, and comfort level, and always tailored to the family’s preferences and needs.

Click here to view a full role description

We are looking for volunteers who:

• Can empathise with the families you are helping and show them kindness and respect

• Are reliable and flexible and committed to volunteering on a longer term basis

• Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager

• Are respectful of the privacy, preferences and needs of the families you are supporting

• Are polite and friendly

• Can adapt to different situations and challenges

• Enjoy making a difference in the lives of others.

Training you will receive:

You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.

You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.

Other role and organisation specific training is available including both supplementary and mandatory training.

All volunteers must maintain their mandatory training to continue in their role.

The benefits of becoming a Practical Family Support Volunteer in Family Homes:

• Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;

• Attend Volunteer Celebration Events throughout the year;

• Meet new people and join a friendly community of volunteers, passionate about helping others;

• Expenses will be provided following discussion about the role.

At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.

We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role. 

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

 

Become the new friendly face in your local Tŷ Hafan charity shop!

Volunteering in our charity shops is a great way for young people aged 16+ to get involved, build confidence, and make a real impact.

You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.

How your role makes a difference

•  Raise vital funds to support children and families
•  Create a welcoming shop environment for customers
•  Support sustainability by giving donated items a second chance
•  Make a positive impact in your local community.

What you could get involved in

•  Helping on the shop floor and serving customers
•  Sorting and preparing donated items
•  Pricing and displaying stock
•  Creating eye-catching shop displays

You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.

Got a particular interest?

Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.

Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description

Considerations

Age requirement: 16+

Commitment: Flexible around your availability

Shifts will be discussed during your informal chat

Background checks: Volunteers aged under 18 will be asked to provide parental/guardian consent.

We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.

The benefits of Volunteering

•  Gain valuable experience: Great for CVs, college, university applications or future employment
•  Build confidence: Develop communication and teamwork skills
•  Meet new people: Be part of a friendly and supportive team
•  Learn new skills: From customer service to merchandising
•  Make a difference: Know your time is helping others

No experience needed, just a positive attitude and willingness to learn.