Search Results
Retail Roles
Thank you for your interest in volunteering for Tŷ Hafan and taking the first steps in helping us to make a short life, a full life.
Our current Volunteer roles are outlined below. There is a huge range of ways you can volunteer for Tŷ Hafan, and it really doesn’t matter how much time you give. Every hour is precious and gratefully received.
Applying
Once you have found a role you like the sound of, you can apply by clicking the "fill in an application" button within the role description.
If you’re unsure about which role suits you best or if you’re currently short on time to complete an application form, you can express your interest in volunteering by filling out a brief form Here
If you are interested in a particular role, but would like to try it out before you commit to applying, please email volunteering@tyhafan.org or call 02920 532 254. We'll set up a trial or shadowing opportunity for you.
We warmly welcome applications from individuals with disabilities, diverse cultural backgrounds, and all walks of life.
Please let us know if you require any adjustments during the informal chat for your chosen role, and we will do our best to accommodate your needs.

Overseas Applications
Please note, while we at Tŷ Hafan pride ourselves on being inclusive of all individuals who wish to volunteer, we are not currently a sponsor license holder so we are not able to support any overseas VISA applications.
Useful Links

Retail Roles
Bridal Department Volunteer - Abergavenny & Whitchurch

Say ‘I Do’ to Volunteering in Our Bridal Department!
Help brides find their perfect dress and make their wedding day unforgettable, while raising funds for children with life-shortening conditions and their loved ones.
This opportunity is a great way to develop new skills or build on existing ones, and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from care and therapeutic services for children, to emotional and practical support for families and siblings.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Abergavenny Shop:
Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
Considerations:
Age requirement: 18+
Commitment: Flexible availability to include Saturdays and accommodate customer appointments
Shifts will be discussed during your informal chat
Background checks: We will ask you to provide us with the details of two referees
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
Activities include:
• Support the shop team by helping to manage bridal appointments
• Provide customers with information about our bridal wear
• Meet and host brides who have booked an appointment
• Get to know brides’ likes, dislikes and budget
• Assist with bridal fittings
• Support with bridal fayres and events
• Assist in providing social media content by gathering and sharing after sales feedback/ testimonials and photos.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Youth Volunteer / Duke of Edinburgh / Welsh Bac
Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way for young people aged 16+ to get involved, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations
Age requirement: 16+
Commitment: Flexible around your availability
Shifts will be discussed during your informal chat
Background checks: Volunteers aged under 18 will be asked to provide parental/guardian consent.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
The benefits of Volunteering
• Gain valuable experience: Great for CVs, college, university applications or future employment
• Build confidence: Develop communication and teamwork skills
• Meet new people: Be part of a friendly and supportive team
• Learn new skills: From customer service to merchandising
• Make a difference: Know your time is helping others
No experience needed, just a positive attitude and willingness to learn.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Abergavenny - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Abergavenny Shop:
Abergavenny is one of our newest shops, beautifully designed to showcase quirky and unique donations.
It also features a famous formalwear and bridal room, offering a unique shopping experience.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 55 Frogmore Street, Abergavenny NP7 4AR
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Barry High Street - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Barry Shop:
Barry High Street is one of our longest standing shops. It is also one of our smallest shops, but boasts incredible volumes of donations from our supporters.
The shop is supported by a fantastic team of volunteers who work incredibly hard to turn over the high volumes of stock.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 2 High St, Barry, CF62 7DZ
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Cardigan - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Cardigan Shop:
Our Cardigan shop is a long narrow shop on the high street. This space is put to great use with stock displayed on beautiful handmade display pieces, made by the shop team.
There's also a haberdashery section with fat quarters, button bundles and more, created from stock that would usually be unsaleable.
Diane, our shop manager, has been with us from the start and used to fundraise along with family members for Tŷ Hafan before the shop opened.
Amy is a jewellery expert and generates thousands each year because of her specialist knowledge.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 2 Pendre, Cardigan, SA43 1JL
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Carmarthen - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Carmarthen Shop:
Our Carmarthen shop is located in a busy walkthrough shopping mall on the edge of Carmarthen town. The shop is well supported with donations and is historically our top performing Lottery shop.
The shop team are always on the lookout for new ways to generate income, including taking part in shopping centre and community events.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: Merlin's Walk, Carmarthen, SA31 3BN
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Cowbridge - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 29 High St, Cowbridge, CF71 7AE
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Cwmbran Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Cwmbran Shop:
Our Cwmbran shop first opened its doors in 1997, and ever since it has been one of our top-performing stores.
Located right in the heart of Cwmbran Shopping Centre, we benefit from fantastic footfall and generous local donations.
But it’s the passion of our loyal volunteers and hardworking managers that truly makes this shop special.
It’s a busy, friendly, welcoming place with a real community feel, and we’d love you to be part of it!
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 5 General Rees Square, Cwmbran NP44 1A
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Lampeter - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
7Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: Unit 3, 34 High St, Lampeter, SA48 7BG
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Llanelli - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Llanelli Shop:
Llanelli is our biggest shop and is in the heart of the town centre.
Plenty of window space has led to an opportunity to display a Crackerjackpot window vinyl which includes a QR code to encourage passers-by to play our lottery.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 24-26 Stepney Street, Llanelli SA15 3TR
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Neath - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Neath Shop:
Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.
It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!
This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.
Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.
They make sure that customers have the best shopping experience and leave with a smile on their face.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 17 Queen Street, Neath SA11 1DN
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Penarth - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Penarth Shop:
Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 1a Stanwell Road, Penarth CF64 2AB
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Porthcawl - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Porthcawl Shop:
Porthcawl is a lovely destination seaside town with a one street shopping area in close proximity to beaches, a funfair and some fabulous ice cream parlours!
There is often entertainment in the band stand opposite the shop and who can forget the famous Elvis festival.
Mandy, her staff team and their loyal volunteer team provide first class customer service and have built relationships with our lovely regulars who shop with us, very kindly donate their pre-loved items as well as buy their weekly lottery ticket.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 54 John Street, Porthcawl CF36 3BD
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Port Talbot - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Port Talbot Shop:
Our Port Talbot shop, located in the Aberafan Shopping Centre, is one of our two outlet-style shops.
It offers a mix of full-priced items and mainly clearance stock from our other stores, ensuring we maximise income from all donations.
The management team spearhead a dedicated team of volunteers who manage a significant turnover of stock weekly.
The team relishes any opportunity to dress up and are often seen in a variety of fancy-dress costumes.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: Unit 28 Aberafan Shopping Centre, Port Talbot SA13 1PB
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Talbot Green - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 2 Ely Valley Road, Talbot Green CF72 8AP
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
Whitchurch - Till / Stockroom

Become the new friendly face in your local Tŷ Hafan charity shop!
Volunteering in our charity shops is a great way to look after your wellbeing, build confidence, and make a real impact.
You’ll be part of a friendly team, learning new skills while helping raise vital funds to support children with life‑shortening conditions and their families across Wales.
About our Whitchurch Shop:
Our Whitchurch shop is located in a lovely village setting, with many local and returning customers. Whitchurch village is a charity shop hotspot, meaning there is lots of competition.
The staff and volunteers ensure the stock is merchandised beautifully and priced competitively to keep the customer coming back.
The team have hosted many a film crew including for 'Hayley goes...' who visited the shop to understand how shopping at charity shops is environmentally responsible.
How your role makes a difference
• Raise vital funds to support children and families
• Create a welcoming shop environment for customers
• Support sustainability by giving donated items a second chance
• Make a positive impact in your local community.
What you could get involved in
• Helping on the shop floor and serving customers
• Sorting and preparing donated items
• Pricing and displaying stock
• Creating eye-catching shop displays
You’ll be supported by the shop team and can take on tasks that suit your confidence and interests.
Got a particular interest?
Whether you love fashion, books, jewellery, or have an eye for vintage or collectibles, you can bring your interests into your role and help us make the most of donations.
Till & Customer Service Volunteer Role Description
Stockroom Volunteer Role Description
Considerations:
Age requirement: 16+
Location: 50a Merthyr Road, Whitchurch
Commitment: Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
We welcome applications from individuals with disabilities and are committed to providing reasonable adjustments. Please let us know in your application form if you require any adjustments for this role.
You’re very welcome to try a trial shift before applying
Click here to register your interest in a trial shift
This can be a great, no‑pressure way to meet the team, see the shop in action, and get a feel for the role before deciding.
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

