Search

Coffs Harbour

Coffs Harbour

The Welcome Program

About the Welcome Program

The Welcome Program aims to encourage inclusiveness and strengthen a sense of belonging by engaging local residents to act as Ambassadors and Community Support Assistants to plan, organise and conduct community activities to welcome refugees/new arrivals in the Coffs Harbour region.

The initiative will help refugees/new arrivals to feel welcome and more connected, establish relationships and boost their self-confidence to access and participate in what Coffs Harbour can offer.

It will also assist the broader Coffs Harbour community to increase their understanding of the humanitarian program and refugee needs as well as offer a unique opportunity to engage in an intercultural experience to learn from, and about each other.

Welcoming activities can include social, cultural and recreational activities across the Coffs Harbour region. There are 2 volunteer roles for the Welcome Program – Ambassadors and Community Support Assistants.

The role of Ambassadors is to assist in activity coordination for newcomers to attend events, tours and outings; attend and share your interest in Coffs Harbour events and activities and create a welcoming, enjoyable experience which encourages intercultural exchange and dialogue.

The role of Community Support Assistants is to accompany families and individuals to and from activities to help them navigate and build their independence in the Coffs Harbour region and ensure families and individuals can communicate with Ambassadors by providing language support when needed.

When and commitment

Minimum of fortnightly commitment for six months, weekends only.  

Location

Various locations across the Coffs Harbour region.

What you will do

  • Assist newcomers to attend events, tours and outings – i.e., coastal walks, markets and outdoor based activities
  • Assist in activity coordination and Program review and development as required
  • Attend and share your interest in Coffs Harbour events and activities
  • Create a welcoming, enjoyable experience which encourages intercultural exchange and dialogue

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by SSI staff or delegate
  • Maintain confidentiality and keep client information securely 

Essential

  • Excellent communication and interpersonal skills
  • Knowledge of what Coffs Harbour has to offer including, where to access free events/programs information
  • Willingness to broker relationships with local businesses, attractions and civic groups
  • Knowledge of the Coffs Harbour community and local landmarks
  • Warm, friendly and welcoming nature

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds
  • Interest and involvement in local communities and events

Reimbursement

Volunteers will have access to reimbursement for all pre approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

Training

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program. 

Fill in an application

Community Development - Brisbane

Homework Assistance Program

Homework Assistance Program

 

About the Role

SSI’s Homework Assistance Program is supported by our Community Development team, who deliver culturally and linguistically sensitive information sessions and workshops to groups of clients who are going through the settlement process. These sessions take into account the different literacy levels and cultural backgrounds of the participants and are delivered in partnership with local organisations focusing on various topics. The Homework Assistance Program volunteer will work one - on - one with students from primary age to year 12 assisting them with maths. You will   assess student's current math skills, discuss trouble areas, develop lesson plans that enable the student to better understand maths concepts and work through their homework and study for exams.

When and commitment

Tuesdays & Wednesdays from 6:30pm - 8:00pm during school term. 6 months commitment requested.

What you will do

  • Help to create a welcoming and inclusive environment for students
  • Provide individual and small group support
  • Provide instruction and support to students to improve their understanding of maths 
  • Provide feedback to students of their progress

Essential

  • Experience of working with children or young people aged 5 to 18

  • Ability to connect with school aged students

  • Teaching/tutoring experience

  • Knowledge of and experience in teaching maths  

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

  • Ability to communicate in a language other than English would be an advantage

Responsibility of volunteers

 

  • Actively support SSI’s vision and values
  • Adhere to SSI policies and procedures
  • Follow all reasonable directions provided by the Program Manager, or delegate

 

Reimbursement

Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

Training

 Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

Fill in an application

Community Refugee Welcome Centre - Sydney

Community Refugee Welcome Centre

Volunteer Community Refugee Welcome Centre Assistant

About the Community Refugee Welcome Centre

The Community Refugee Welcome Centre (CRWC) was opened in 2017 when it was initiated by SSI, Inner West Council and the Catholic Diocese of Sydney. It is the only welcome centre of its kind in Sydney NSW.

The CRWC provides a place for connection between the local community and refugees, and people seeking asylum through a range of programs in a safe and supportive space. 

Today, the Centre is funded and supported through a partnership between SSI and Inner West Council. 

The Centre creates a welcoming space for people from refugee and asylum seeker backgrounds, including providing programs and activities, which includes wellbeing and skill development/capacity development activities such as arts, storytelling, dance, cooking, tapestry, learn to swim sessions, pathways to employment through TAFE outreach and training, refugee-led events, such Refugee Week (annually at mid June) and opportunities for social connection with Inner West locals.

When and commitment

Minimum of weekly commitment for six months. Weekday and weekend activities available.  

Location

504 Wharf Rd, Lilyfield NSW 2040

What you will do

  • Assist with program and activity development, planning, organizing and implementation  
  • Assist with office/center management and admin duties 
  • Create a welcoming, enjoyable experience to encourage participation and intercultural exchange and dialogue
  • Good understanding of and commitment to CRWC's purpose and goals

Essential

  • Excellent communication and interpersonal skills 
  • Warm, friendly and welcoming nature
  • Good administration skills

 Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds
  • Relevant community language (Arabic, Dari, Ukrainian) 

All volunteers have the responsibility to

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by SSI staff or delegate
  • Maintain confidentiality and keep client information securely 

Reimbursement

Volunteers, students and interns will have access to reimbursement for all pre- approved expenses including reasonable travel expenses. Volunteers, students, interns using their own vehicle will need to provide SSI Group with photocopies of their driver’s licence, comprehensive car insurance and compulsory third-party insurance.

Training

Volunteers, students, interns will be provided with access to SSI Group’s flexible, extensive and innovative training program.

Fill in an application

HSP Housing Support - Sydney

Humanitarian Support Program - Housing Support

HSP Housing Support Volunteer

About the Role 

The Humanitarian Settlement Program (HSP) provides immediate and essential support for their most basic needs for refugees in Australia. Included in the HSP program, HSP Housing Team provides on-arrival accommodation (OAA) for families on arrival in Australia, assistance to secure long-term accommodation (LTA), and Basic Household Goods (BHG) packages.

The HSP Housing Support Volunteer will assist individuals and families exiting on-arrival accommodation, to find long-term accommodation by accompanying them to properties for inspections and assisting them to follow processes to apply for rental properties.

When and commitment

4 hours a week – specifically Saturdays. 

Location

Various locations around Western Sydney

What you will do

  • Meet and/or accompany clients to property inspections and return them back to their on-arrival accommodation, if required
  • Encourage clients to independently search and view available rental properties
  • Update and inform SSI staff of inspection outcomes and any issues that arise
  • Follow all reasonable directions provided by SSI staff or delegate

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by SSI staff or delegate
  • Maintain confidentiality and keep client information securely 

Essential

  • Excellent communication and interpersonal skills
  • Warm, friendly and welcoming nature

 Desirable

  • Able to speak relevant community language, eg Arabic, Dari, Ukrainian 
  • Understanding of NSW tenancy process and procedures 
  • Knowledge of Western Sydney

Reimbursement

Volunteers, students and interns will have access to reimbursement for all pre- approved expenses including reasonable travel expenses. Volunteers, students, interns using their own vehicle will need to provide SSI Group with photocopies of their driver’s licence, comprehensive car insurance and compulsory third-party insurance.

Training

Volunteers, students, interns will be provided with access to SSI Group’s flexible, extensive and innovative training program.

Fill in an application

Ignite Small Business Start - Ups - Victoria

Ignite Small Business Start-ups - Victoria

Ignite Volunteer Digital Marketing Graphic Design Support

About the Role

The Ignite Small Business Start-ups Initiative facilitates small business creation for vulnerable people including those from refugee and asylum seeker backgrounds, as well as people living with disability, who want to start their own business or expand an existing one. Ignite entrepreneurs are supported one-on-one by a facilitator and linked to a Resource Team, made up of various industry experts from the business community, business support volunteers and students.

The Volunteer Digital Marketing Graphic Design Support will support Ignite entrepreneurs in creating a brand concept and develop marketing collaterals to help promote the business and generate sales.

When and commitment

Flexible to meet the needs of entrepreneurs with a minimum 6-month commitment

What you will do

  • Work with Ignite facilitators and entrepreneurs to develop brand colour palette and logo concept
  • If needed, design marketing materials such as business cards, flyers, banners, menus, price lists, etc
  • Assist Ignite entrepreneurs with business email setup and email signature
  • If needed, design profile and cover photos for social media channels
  • Create and customise Invoice /Quote /Receipt templates (Word doc or other simple to use/edit software)
  • Website wireframe mock-up

Essential

  • Graphic design skills and experience using Canva
  • Creative flair: you’re not afraid to recommend different ways of doing things
  • An understanding of the importance of brand awareness and consistency of message, tone and design
  • An outstanding attention to detail

Desirable

  • Experience in Illustrator, InDesign, Photoshop
  • Ability to work independently
  • Confidence managing tasks to timelines, establishing priorities and producing deliverables
  • Previous experience working with people from diverse backgrounds

Responsibility of volunteers

 

  • Actively support SSI’s vision and values
  • Adhere to SSI policies and procedures
  • Follow all reasonable directions provided by the Ignite Program Manager, or delegate

 

Reimbursement

Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

Training 

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

Fill in an application

Multicultural Sports Club (MSC) - Brisbane

Multicultural Sports Club

Volunteer MSC Program Assistant

About the Role

This role will support SSI’s Multicultural Sports Club (MSC) staff to plan, coordinate and conduct MSC programs and activities, such as Youth Night. The MSC strives to promote social inclusion through sport by encouraging the concept of sportsmanship and mateship across cultural boundaries while seeking to address the barriers that culturally and linguistically diverse (CaLD) youth have to face when participating in sport, as well as linking them with local social, sporting and vocational opportunities.

When and commitment

Various times Monday – Friday. No more than 16 hours per week 

What you will do

  • Support MSC team with the planning of community sports and recreation programs, activities and events to increase participation and program promotion
  • Supporting the community coaches, and other relevant stakeholders, to deliver sports and recreation programs
  • Assist with MSC Program administration support, including program reporting, equipment stocktake and activity preparation and pack up
  • Supporting with client transports (if applicable)
  • Follow all reasonable directions provided by supervisor, or delegate

 Essential

  • An interest in sport to promote community participation and inclusion
  • Excellent organizational, time management and teamwork skills
  • Excellent communication and customer service skills, with a welcoming and friendly attitude
  • Ability to work independently and use initiative

Desirable

  • Community services, sport management, education or other related tertiary qualifications
  • Ability to speak relevant community language
  • Previous experience working with people from culturally and linguistically diverse (CaLD) backgrounds, in particular refugees

Responsibility of Volunteers

 Actively support SSI’s vision and values

  • Adhere to SSI policies and procedures
  • Follow all reasonable directions provided by supervisor, or delegate

Reimbursement

Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

Training

 Volunteers will be provided with access to SSI’ flexible, extensive and innovative training program.

Volunteer MSC Driver and Program Support

About the Role

This role will support participants who have limited access to transport and are socially isolated to participate in Access’ Multicultural Sports Club (MSC) programs and activities, such as Youth Night, by driving them to and from their home to the activities. The MSC strives to promote social inclusion through sport by encouraging the concept of sportsmanship and mateship across cultural boundaries while seeking to address the barriers that culturally and linguistically diverse (CaLD) youth have to face when participating in sport, as well as linking them with local social, sporting and vocational opportunities.

You will use SSI’ car, which can be picked up from SSI Gateway, 91 Wembley Road, Woodridge and drive participants to Gould Adams Community Centre, 558 Kingston Road, Kingston.

You will also have the opportunity to build your community/sports program development and implementation skills and knowledge by supporting staff to run and manage program requirements and objectives. 

When and commitment

Various times Monday – Friday. A minimum 3 month commitment is requested.

What you will do

  • Pick up and transport program participant/s to and from their home to MSC at Kingston
  • Assist staff to run and manage programs and activities  
  • Maintain confidentiality and keep client information securely
  • Actively support SSI Group’s vision and values
  • Adhere to SSI Group policies and procedures
  • Follow all reasonable directions provided by supervisor, or delegate

 Essential

  • Must have a driver’s license and good driving history
  • Knowledge and understanding of the multicultural sector including relevant government policies and programs.
  • Good interpersonal and communication skills

Desirable

  • Previous experience working with people from diverse backgrounds

Responsibility of Volunteers

  • Actively support SSI’s vision and values
  • Adhere to SSI policies and procedures
  • Follow all reasonable directions provided by supervisor, or delegate

Reimbursement

Volunteers will have access to reimbursement for all pre-approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

Training

 Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

 

Fill in an application

Students & Interns - NSW

Students/Interns - NSW

Humanitarian Settlement Program


About the Humanitarian Settlement Program

The Humanitarian Settlement Program (HSP) supports humanitarian entrants and other eligible visa holders during their initial settlement. The HSP helps new arrivals settle into Australian to gain independence and build strong connections in their new communities.

SSI’s HSP is delivered to clients using an individualised case management approach tailored to their needs, strengths and goals. The types of support clients receive may include:

  • airport reception
  • short-term accommodation
  • referral to mainstream and specialist support services
  • connections to local community groups and activities
  • assistance to find long-term accommodation
  • help to learn English, gain employment and access education and training
  • orientation to Australia values and laws

Students placed with HSP support case manager to achieve program goals by facilitating access to local services, supporting life skills development, building social networks and community links relevant program administration duties.

Locations

  • SSI delivers HSP in Sydney (Auburn, Bankstown, Fairfield, Lilyfield, Liverpool and Mt Druitt)
  • regional NSW (Armidale, Coffs Harbour and Newcastle)

Depending on capacity, students can be placed in all these locations.

Student Placement Criteria  

Students studying:

  • Cert III, IV and Diplomas in Community Services, Case Management
  • Bachelors of Community Services
  • Bachelors/Masters of Social Work

We have a need for students who speak Arabic, an Afghan language or Ukranian, but we have opportunities for people who don't speak these languages as well. 

HSP Learning Opportunities 

  • understanding the impact of people settlement journey and experience in access community/govt services and support
  • understanding the role of case work in supporting positive outcomes, experiences and connection
  • communication skills with individuals, families and groups
  • identify and respond professionally and appropriately to clients’ needs
  • social work practice and reflection
  • work independently and as part of a team
  • work in culturally responsive practice frame-work
  • liaise and partner with other organisations/agencies to address client needs
Fill in an application

The Welcome Program - Sydney

Welcome Program - Sydney

Welcome Program Community Support Assistant

About the Welcome Program

Welcome Program aims to encourage inclusiveness and strengthen a sense of belonging by engaging Volunteer Ambassadors (residents) to engage in community activities of welcoming refugees/new arrivals.

The Program helps refugees/new arrivals to feel welcome and more connected, establish relationships and boost their self-confidence to access and participate in what Sydney can offer. It will also assist the broader Sydney community to increase their understanding of the humanitarian program and refugee needs as well as offer a unique opportunity to engage in an intercultural experience to learn from, and about each other. Welcome Program activities can include social, cultural and recreational activities across Sydney.

When and commitment

Minimum one day per month for six months. (Primarily weekends, occasionally weekdays)

Location

Various locations around Sydney (eg Blue Mountains, Bondi Beach, Sydney CBD)

What you will do

  • Assist newcomers during events, tours and outings with language support
  • Accompany newcomers on public transport to and from Western Sydney to Welcome Program activities to help build confidence
  • Assist in activity coordination as required – i.e. knowledge of public transport meeting places
  • Support clients to complete photo consent forms on the way there and feedback forms on the way back
  • Share your interest in Sydney events and activities
  • Create a welcoming, enjoyable experience which encourages intercultural exchange and dialogue
  • Take photos and provide feedback of the activities to Community Engagement Project Officer
  • Help to create an encouraging, inclusive and supportive network for people seeking support

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by SSI staff or delegate
  • Maintain confidentiality and keep client information securely 

Essential

  • Excellent communication and ability to speak either Arabic, Dari, Ukrainian
  • Warm, friendly and welcoming nature
  • Genuine interest in learning about different cultures and sharing knowledge with others

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

Reimbursement

Volunteers, students and interns will have access to reimbursement for all pre- approved expenses including reasonable travel expenses. Volunteers, students, interns using their own vehicle will need to provide SSI Group with photocopies of their driver’s licence, comprehensive car insurance and compulsory third-party insurance.

Training

Volunteers, students, interns will be provided with access to SSI Group’s flexible, extensive and innovative training program.

Fill in an application