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HSP Housing Support - Sydney

Humanitarian Support Program - Housing Support

HSP Housing Support Volunteer

About the Role 

The Humanitarian Settlement Program (HSP) provides immediate and essential support for their most basic needs for refugees in Australia. Included in the HSP program, HSP Housing Team provides on-arrival accommodation (OAA) for families on arrival in Australia, assistance to secure long-term accommodation (LTA), and Basic Household Goods (BHG) packages.

The HSP Housing Support Volunteer will assist individuals and families exiting on-arrival accommodation, to find long-term accommodation by accompanying them to properties for inspections and assisting them to follow processes to apply for rental properties.

When and commitment

4 hours a week – specifically Saturdays. 

Location

Various locations around Western Sydney

What you will do

  • Meet and/or accompany clients to property inspections and return them back to their on-arrival accommodation, if required
  • Encourage clients to independently search and view available rental properties
  • Update and inform SSI staff of inspection outcomes and any issues that arise
  • Follow all reasonable directions provided by SSI staff or delegate

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by SSI staff or delegate
  • Maintain confidentiality and keep client information securely 

Essential

  • Excellent communication and interpersonal skills
  • Warm, friendly and welcoming nature

 Desirable

  • Able to speak relevant community language, eg Arabic, Dari, Ukrainian 
  • Understanding of NSW tenancy process and procedures 
  • Knowledge of Western Sydney

Reimbursement

Volunteers, students and interns will have access to reimbursement for all pre- approved expenses including reasonable travel expenses. Volunteers, students, interns using their own vehicle will need to provide SSI Group with photocopies of their driver’s licence, comprehensive car insurance and compulsory third-party insurance.

Training

Volunteers, students, interns will be provided with access to SSI Group’s flexible, extensive and innovative training program.

Fill in an application

Humanitarian Support Program Assistant - Sydney

Humanitarian Settlement Program (HSP)

Volunteer HSP Community Support Assistant - Auburn

 

About: Volunteer Community Support Assistant

The Humanitarian Settlement Program (HSP) supports refugees from the moment they arrive at the airport. Upon arrival, SSI’s HSP team provides essential support and information to assist refugees to gain independence and build strong connections in their new communities. 

When and commitment

Minimum 4 hours per week for at least 3 months. (Weekdays)

What you will do

Volunteer Community Support Assistants build on the case management support offered to HSP clients by providing language support, guiding access to local services, support with life skills development, local community linkages and building social networks. Additional duties may include assisting staff with office administration.

  • Assist clients to access key services and attend scheduled appointments
  • Link clients with appropriate social and cultural groups and/or meaning activities
  • Assist with community area orientation and life skills support as needed 
  • Assist clients to learn how to use public transport and opal card
  • Assist staff and clients through office tasks as directed by SSI staff, example: welcoming clients to the office, prepare relevant documents and conduct calls for appointments.
  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Essential

 

  • Excellent social skills with a friendly and welcoming nature
  • Excellent communication and intercultural skills
  • Proficient in Arabic, Dari and/or other Afghan language), Farsi, Swahili, Tibetan or Ukrainian
  • Available to volunteer for a minimum 4 hours a week
  • Good ability to use Microsoft word, photocopier and make phone calls
  • Flexibility in performing a range of tasks
  • Ability to use public transport and navigate around Western Sydney
  • Willingness to support elderly clients and/or clients with varied levels of abilities

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

Reimbursement

Volunteers will have access to reimbursement for all pre approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

Training

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

Volunteer HSP Community Support Assistant - Bankstown

About: Volunteer Community Support Assistant

The Humanitarian Settlement Program (HSP) supports refugees from the moment they arrive at the airport. Upon arrival, SSI’s HSP team provides essential support and information to assist refugees to gain independence and build strong connections in their new communities. 

When and commitment

Minimum 4 hours per week for at least 3 months. (Weekdays)

What you will do

Volunteer Community Support Assistants build on the case management support offered to HSP clients by providing language support, guiding access to local services, support with life skills development, local community linkages and building social networks. Additional duties may include assisting staff with office administration.

  • Assist clients to access key services and attend scheduled appointments
  • Link clients with appropriate social and cultural groups and/or meaning activities
  • Assist with community area orientation and life skills support as needed 
  • Assist clients to learn how to use public transport and opal card
  • Assist staff and clients through office tasks as directed by SSI staff, example: welcoming clients to the office, prepare relevant documents and conduct calls for appointments.
  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Essential

 

  • Excellent social skills with a friendly and welcoming nature
  • Excellent communication and intercultural skills
  • Proficient in Arabic, Dari and/or other Afghan language), Farsi, Swahili, Tibetan or Ukrainian
  • Available to volunteer for a minimum 4 hours a week
  • Good ability to use Microsoft word, photocopier and make phone calls
  • Flexibility in performing a range of tasks
  • Ability to use public transport and navigate around Western Sydney
  • Willingness to support elderly clients and/or clients with varied levels of abilities

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Reimbursement

 

Volunteers will have access to reimbursement for all pre approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

 

Training

 

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

 

Volunteer HSP Community Support Assistant - Fairfield

About the Volunteer Community Support Assistant

The Humanitarian Settlement Program (HSP) supports refugees from the moment they arrive at the airport. Upon arrival, SSI’s HSP team provides essential support and information to assist refugees to gain independence and build strong connections in their new communities. 

When and commitment

Minimum 4 hours per week for at least 3 months. (Weekdays)

What you will do

Volunteer Community Support Assistants build on the case management support offered to HSP clients by providing language support, guiding access to local services, support with life skills development, local community linkages and building social networks. Additional duties may include assisting staff with office administration.

  • Assist clients to access key services and attend scheduled appointments
  • Link clients with appropriate social and cultural groups and/or meaning activities
  • Assist with community area orientation and life skills support as needed 
  • Assist clients to learn how to use public transport and opal card
  • Assist staff and clients through office tasks as directed by SSI staff, example: welcoming clients to the office, prepare relevant documents and conduct calls for appointments.
  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Essential

 

  • Excellent social skills with a friendly and welcoming nature
  • Excellent communication and intercultural skills
  • Proficient in Arabic, Dari and/or other Afghan language), Farsi, Swahili, Tibetan or Ukrainian
  • Available to volunteer for a minimum 4 hours a week
  • Good ability to use Microsoft word, photocopier and make phone calls
  • Flexibility in performing a range of tasks
  • Ability to use public transport and navigate around Western Sydney
  • Willingness to support elderly clients and/or clients with varied levels of abilities

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Reimbursement

 

Volunteers will have access to reimbursement for all pre approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

 

Training

 

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

Volunteer HSP Community Support Assistant - Liverpool

About the Volunteer Community Support Assistant

The Humanitarian Settlement Program (HSP) supports refugees from the moment they arrive at the airport. Upon arrival, SSI’s HSP team provides essential support and information to assist refugees to gain independence and build strong connections in their new communities. 

When and commitment

Minimum 4 hours per week for at least 3 months. (Weekdays)

What you will do

Volunteer Community Support Assistants build on the case management support offered to HSP clients by providing language support, guiding access to local services, support with life skills development, local community linkages and building social networks. Additional duties may include assisting staff with office administration.

  • Assist clients to access key services and attend scheduled appointments
  • Link clients with appropriate social and cultural groups and/or meaning activities
  • Assist with community area orientation and life skills support as needed 
  • Assist clients to learn how to use public transport and opal card
  • Assist staff and clients through office tasks as directed by SSI staff, example: welcoming clients to the office, prepare relevant documents and conduct calls for appointments.
  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Essential

 

  • Excellent social skills with a friendly and welcoming nature
  • Excellent communication and intercultural skills
  • Proficient in Arabic, Dari and/or other Afghan language), Farsi, Swahili, Tibetan or Ukrainian
  • Available to volunteer for a minimum 4 hours a week
  • Good ability to use Microsoft word, photocopier and make phone calls
  • Flexibility in performing a range of tasks
  • Ability to use public transport and navigate around Western Sydney
  • Willingness to support elderly clients and/or clients with varied levels of abilities

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Reimbursement

 

Volunteers will have access to reimbursement for all pre approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

 

Training

 

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

Volunteer HSP Community Support Assistant - Mt Druitt/Blacktown

About the Volunteer Community Support Assistant

The Humanitarian Settlement Program (HSP) supports refugees from the moment they arrive at the airport. Upon arrival, SSI’s HSP team provides essential support and information to assist refugees to gain independence and build strong connections in their new communities. 

When and commitment

Minimum 4 hours per week for at least 3 months. (Weekdays)

What you will do

Volunteer Community Support Assistants build on the case management support offered to HSP clients by providing language support, guiding access to local services, support with life skills development, local community linkages and building social networks. Additional duties may include assisting staff with office administration.

  • Assist clients to access key services and attend scheduled appointments
  • Link clients with appropriate social and cultural groups and/or meaning activities
  • Assist with community area orientation and life skills support as needed 
  • Assist clients to learn how to use public transport and opal card
  • Assist staff and clients through office tasks as directed by SSI staff, example: welcoming clients to the office, prepare relevant documents and conduct calls for appointments.
  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Essential

 

  • Excellent social skills with a friendly and welcoming nature
  • Excellent communication and intercultural skills
  • Proficient in Arabic, Dari and/or other Afghan language), Farsi, Swahili, Tibetan or Ukrainian
  • Available to volunteer for a minimum 4 hours a week
  • Good ability to use Microsoft word, photocopier and make phone calls
  • Flexibility in performing a range of tasks
  • Ability to use public transport and navigate around Western Sydney
  • Willingness to support elderly clients and/or clients with varied levels of abilities

Desirable

  • Previous experience working with people from culturally and linguistically diverse (CALD) backgrounds

All volunteers have the responsibility to:

  • Actively support SSI’s vision and values
  • Work in accordance with SSI policies and procedures
  • Follow all reasonable directions provided by HSP Team Leader or delegate

 

Reimbursement

 

Volunteers will have access to reimbursement for all pre approved expenses including reasonable travel expenses. Volunteers using their own vehicle will need to provide SSI with photocopies of their driver’s licence, comprehensive car insurance and current car registration.

 

Training

 

Volunteers will be provided with access to SSI’s flexible, extensive and innovative training program.

Fill in an application