We are delighted that you want to volunteer at Fairfield General Hospital, Bury.
Please browse through the volunteer opportunities that we have available and complete an application form should any of the roles interest you.
Please Note before applying:
- As the Northern Care Alliance is committed to our volunteers, we ask that you are able to pledge a minimum of 4 hours a week with the view to volunteer with us for at least 6 months.
- Only apply to one of our organisations and in your locality. If you wish to volunteer at numerous organisations, this can be discussed at the interview stage.
Macmillan Cancer Information and Support Service Volunteer
Role Description and Skills Profile
Why do we need you?
The aim of the Macmillan Information and Support Service is to support anyone affected by cancer whether they are a patient, a relative or a carer, through all stages of living with, or caring for someone with a cancer diagnosis. We understand the many implications a cancer diagnosis has through all different aspects of life, and our team are here to provide support.
Our team provides support regarding emotional, financial and practical issues and we have a wide knowledge of services within Oldham, Bury and Heywood, Middleton and Rochdale. Although we are a non-clinical team, we have very close links with our cancer nursing teams and will refer any clinical concerns discussed with us to the nursing teams.
We have plans for a new Macmillan Cancer Information and Support Centre at the Royal Oldham Hospital, along with smaller ‘pod’ spaces at Rochdale Infirmary and Fairfield General Hospital. These spaces will enable people affected by cancer to access the service through face-to-face interaction.
As a volunteer, you would provide support that will assist with the smooth running of the service and help us to reach out to more people who need our help, across our hospitals and in our local communities.
What does a Macmillan Cancer Information and Support Volunteer do?
It would be agreed with you which activities you would do within your role. This maybe one, or a variety of the activities below:
- Welcoming visitors to Macmillan Information and Support Service and helping to put them at ease by displaying a helpful and friendly approach
- Providing a confidential, listening ear to people using the Service
- Making information packs which are given to people with a new cancer diagnosis
- Attending outreach events in the community, and Health and Wellbeing events for cancer patients, with support from the Macmillan Cancer Information and Support team
- Being a local Macmillan Cancer Information and Support Champion with a general awareness of cancer information and local support services to enable you to appropriately signpost patients and carers
- Check and maintain stock levels of leaflets used within the Macmillan Cancer Information and Support Centre, around the hospital sites, and/or within local communities
- Assist with basic administration tasks
- Answering the telephone and taking accurate messages
- Helping to develop and maintain cancer awareness displays around the hospital sites
- Collecting and recording information about the people who use the Service
- Helping to publicise how the Macmillan Information and Support Service can assist patients and staff
- Being involved in the organisation, promotion and delivery of our annual Macmillan Coffee Morning
What are the skills and qualities required to be a Macmillan Cancer Information and Support Volunteer?
- A desire to help and support others
- Good oral and written communication skills
- Ability to ‘actively listen’ (appropriate training will be provided)
- Ability to put people at ease
- Be polite, courteous and patient at all times
- To be reliable and punctual
- Understand the need to maintain confidentiality, and apply this at all times
- Be able to work as a team and independently
- Participate in relevant training provided by the Macmillan Cancer Information and Support Service, and the Northern Care Alliance NHS Foundation Trust
- To be able to commit to the role, procedures and systems of the Macmillan Cancer Information and Support Service, and the Northern Care Alliance NHS Foundation Trust
- Demonstrate an interest in cancer care and services provided by the Northern Care Alliance NHS Foundation Trust
- To understand the boundaries of the volunteer role and know when it is appropriate to refer someone to a staff member within the team.
Some of the tasks require a basic level of IT literacy. However, this is not a prerequisite as the activities set within your role can be discussed.
How much time do Macmillan Cancer Information and Support Volunteers give to their role?
As a volunteer with the Macmillan Cancer Information and Support Service, we ask for a commitment of around 3 to 4 hours per week. Ideally, this would be on the same day each week to allow for continuity. These hours can be discussed to suit your current commitments and the needs of the Service.
We understand that volunteering within a cancer related environment can be emotive. We also recognise that people who have had personal experience of cancer, whether as a patient, family member or carer, sometimes wish to become involved with supporting others in similar situations. If your personal cancer experience has been a recent experience, we ask that you consider the timing of your application for your own personal well-being. This is something that you can discuss with our team.
Training and support for Macmillan Cancer Information and Support Volunteers
In addition to the mandatory training provided by the Northern Care Alliance NHS Foundation Trust, you will also receive:
- An induction and on-going training specific to your role as a volunteer within the Macmillan Cancer Information and Support Service, delivered by members of staff within the Service
- The opportunity to access volunteer training, provided by Macmillan Cancer Support, via their learning platform Learnzone
- Opportunities to meet other volunteers within the Service and Northern Care Alliance NHS Foundation Trust
- Annual 1:1 discussion with a member of the team to discuss your volunteering role within the Service.
- On-going support to build resilience when faced with emotional challenges within the Service.
What are the benefits of being a Macmillan Cancer Information & Support Volunteer?
The benefits of being a part of our valuable volunteer team include:
- The provision of high-quality training provided by the Macmillan Cancer Information and Support Service, Macmillan Cancer Support and the Northern Care Alliance NHS Foundation Trust
- The satisfaction of providing help and support to people affected by cancer
- Being part of a friendly and encouraging team and the opportunity to be part of regular team events