Catholic Charities of Des Moines Volunteer Opportunities


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Refugee Resettlement

Welcome to the Catholic Charities of Des Moines Refugee Services Program!

We have many exciting opportunities for you to take part in.

If you have any questions, please do not hesitate to contact us.

Please feel free to browse through our list of opportunities and fill in an application form.

About Catholic Charities Refugee Resettlement Program

Catholic Charities’ Refugee Services program works through the United States Conference of Catholic Bishops and the U.S. State Department. Resettlement services include case management, employment assistance, cultural orientation, transportation and assistance navigating local and state offices to achieve a stable home in their new community. Our agency resettles clients that have family, or close friends living in our area. We have 90 days to settle families for their new life in Iowa. Every family is unique, and requires a variety of services. Health exams, job placement assistance, school enrollment, language classes, and bus training are just some of the many tasks that have to be completed during the first three months. We want to get the entire family off to a great start so they can be successful.

Volunteer Opportunities in Refugee Services

Transportation Aid

Overview:
We are seeking compassionate and reliable volunteers to assist refugee clients by providing transportation to essential appointments such as medical visits, job interviews, English classes, and grocery shopping. Many newly arrived families face challenges accessing reliable public transportation, and your support can make a life-changing difference in their resettlement journey.
Responsibilities:
  • Drive clients to and from scheduled appointments, errands, or other essential locations
  • Communicate clearly with clients 
  • Ensure client safety and comfort during transport
  • Maintain confidentiality and respect cultural differences
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Community Companion

Overview:
Join us in welcoming refugee individuals and families as they begin building new lives in our community. As a Community Companion, you'll provide one-on-one, as-needed support to help newcomers feel more confident and connected in their new environment. Whether it's helping someone apply for a job, accompanying them to a local community event, or answering everyday questions about life in Iowa, your support makes a meaningful difference.
Responsibilities:
  • Assist clients with practical tasks like job applications or navigating services
  • Accompany clients to community events, libraries, farmers markets, etc., to help them explore and engage with their new surroundings
  • Answer everyday questions (e.g., how the bus system works, how to find childcare)
  • Build informal, friendly relationships that foster trust and belonging
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Fill in an application