Administration Volunteer
Administration Volunteer
Volunteering with us is easy, flexible, and inclusive. If you can spare a few hours a week, or a couple of hours occasionally, we’d love you to join our volunteer team.
Are you calm, collected and happy to chat on the phone god at paperwork? Join the volunteer team at our store. With support from the charity shop team, you will be the first point of contact for customers, helping them with any phone or face-to-face enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme.
You will also be using our online collections request system to process online collection booking requests. This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund lifesaving missions.
Just so you know, we are unable to accept volunteers aged under 16 or with any unspent criminal convictions. Please note this is an unpaid voluntary position in a friendly charity shop.
Typical tasks include:
- Dealing with face-to-face, phone and online enquiries, supported by the team
- Reception and front of house duties, helping around the cashier desk
- Completing administration procedures accurately
- Arranging collections of donations via our local store van teams
Application deadline - Ongoing
Informal chat - After you have applied, the shop manager will contact you to arrange a time to chat about volunteering, which could also include a taster session
Start date - After your chat with the manager and once on-boarding has been completed, we will work with you to agree a start date
If you’re ready to make a difference and gain new skills, click on the application form and apply today
Additional Information
Volunteering with The National Children’s Air Ambulance comes with plenty of benefits too…
- A 25% discount on donated goods
- Learn new skills & meet new friends
- Refreshments available
- Reasonable travel expenses reimbursed
- Access to training and development
- Volunteer certificates, references and long service awards provided
We warmly welcome everyone to apply and are committed to fostering an inclusive and diverse environment. If you have any specific needs, please speak to a manager so we can discuss possible adjustments.
We conduct DBS checks for all volunteers and require two-character references upon application. If you have difficulty providing references, please talk to a manager for support.
