Emergency Department Volunteer - Lyell McEwin
Northern Healthcare Volunteer Association are looking for people to volunteer in the Lyell McEwin Hospital emergency department.
Volunteers bring to the Emergency Department a ‘non-clinical’ aspect of service aiming to provide support to those who are ill or confronting sudden trauma or loss.
Duties
The primary task of Emergency Department volunteers is to provide support to patients of the Department and their relatives and friends by:
- Sitting and conversing with a person who has a need to talk
- Listening to a person who has a need to talk
- Offering clients of the area refreshments as applicable, when checked with nursing staff
- Making telephone calls on behalf of clients
- Orienting relatives and friends to available Health Service facilities
- Assisting with the supervision of children who may be unsupervised due to parent’s treatment, if during playroom hours that may be an option
- Assisting with older individuals who may be confused, disoriented or alone
Volunteers who have time to spare outside of these duties may also assist (under the direction of the nursing and medical staff) with a range of other predetermined and agreed duties, designed to support paid staff in their roles. These may include:
- The restocking of trolleys, shelves, cubicles and observation bays as per the restocking lists provided
- Separating swab sheets and pre-packaged dressings, gloves, patient ID bands
- Making authorised deliveries to Pharmacy, X-Ray and other areas
- Assisting with bed making following a patient’s discharge
- Checking of patient food fridges daily, recording temperature on checking sheet (and escalating temperature breaches to ED Shift Coordinator)
- Checking and daily cleaning of ice machine and ice scoop
- Assistance in managing patient lost property, in accordance with department’s local procedures and hospital policy
- Cleaning and restocking of kitchen facilities
- Checking and management of spare clothing and footwear donated by Volunteer’s Association for patients
- Cleaning of children’s toys in accordance with departmental local procedures
- National Police Check, at no cost to the volunteer
- Must be physically fit (as this role requires standing and walking between different areas of the hospital.
- Reliability and able to commit to a regular schedule.
- Good communication and customer service skills
- Be comfortable approaching people to help.
Contact: Michelle - 0466 781 624
The next steps towards volunteering:
Please complete the following steps in the order listed to ensure your application is processed
1. Click on the "Fill in an application" on the right hand side of the screen. Please ensure this is completed before going to Step 2.
2. Complete the NHVA application - Click here
