Volunteer Engagement Office

Hope Corps Member

Hope Corps Member

Brief Description of the project: 

  • Hope Corps Members act as leaders for other volunteers and will be integral in providing support to volunteer groups at various service sites, ensuring smooth operations when staff are busy attending to the needs of the people we serve. Members can be matched with a specific site or rotate between multiple sites based on their preference and availability. 

Impact of the volunteer: 

  • Hope Corps Members will enhance the overall volunteer experience by being a knowledgeable presence, answering questions, and ensuring volunteers feel supported and informed. Their impact will be evaluated through feedback from volunteer groups and staff and the overall efficiency of site operations during busy periods. 

Duties & Responsibilities: 

  • Welcome and orient volunteer groups upon arrival. 
  • Provide tours of the facility and answer questions about the space and the services provided. 
  • Assist with coordinating volunteer activities and ensuring tasks are completed as planned. 
  • Step in to support service activities when staff members are occupied. 
  • Maintain communication with staff to stay updated on daily priorities and needs. 


  • Minimum age: 18 years. 
  • Ability to communicate clearly and effectively. 
  • Comfortable interacting with diverse groups of people. 
  • Basic knowledge of the services offered by Catholic Charities (training will be provided). 
  • Physical ability to move around the service site and assist with various tasks. 
  • Willingness to undergo additional training for the role. 

Desired Skills, Experience & Characteristics: 

  • Strong interpersonal skills. 
  • Experience in a volunteer or customer service role is a plus. 
  • Ability to adapt to changing environments and tasks. 
  • Friendly, approachable, and reliable. 

Volunteer Benefits: 

  • Opportunity to develop leadership and coordination skills. 
  • Experience in a dynamic and supportive community service environment. 
  • Networking opportunities with other volunteers and staff. 
  • Increased awareness of community needs and service programs. 


  • Comprehensive training provided to familiarize with the physical space and service operations. 
  • Ongoing support and supervision from the Volunteer Engagement Office. 
  • Access to staff for assistance and guidance during volunteering hours. 

Time Commitment: 

  • Ongoing Volunteers: Minimum commitment of 6 months, with 4-6 hours per week. Volunteering can be scheduled on weekdays, weekends, and evenings as needed. 


  • Location will vary depending on the volunteer’s preference and the needs of the programs 

Next Steps: 

  • Fill out an application (earlier is better).
  • Participate in a Matching Expectations conversation with Catholic Charities staff.
  • Find out if you’ve been selected for the role.
  • Attend Volunteer Orientation and complete screenings.
  • Begin volunteering!