RAF Museum Volunteering


Buggy Host

Buggy Host

The sky is the limit – become a Buggy Host at the RAF Museum London and help make a visitor’s day.

 

 

What is a Buggy Host?

 

The RAF Museum London is a large site, located on the old Hendon Aerodrome, and consisting of multiple buildings and aircraft hangars. We are starting a golf buggy shuttle service to help those with accessibility needs to navigate the site, and to add another element of fun to our younger visitors’ day.

 

What will I be doing?

 

  • Driving our golf buggy around site
  • Providing a warm, friendly welcome to all visitors
  • Cleaning buggy between uses and monitoring battery life
  • Actively engaging with visitors and collecting visitor feedback
  • Being a point of contact for visitor enquiries as they navigate the site
  • Performing checks and reporting issues with golf buggy

 

This role is perfect for you if you…

 

  • Want to volunteer for a great charity
  • Want to volunteer at the RAF Museum London but don’t know too much about aircraft
  • Want to gain experience in a customer service role and improve your skills
  • Enjoy making people feel welcome and love to engage with our family audience
  • Have a friendly and enthusiastic manner
  • Are personable, friendly and approachable

Our volunteering experiences are designed to reflect our diverse and vibrant communities and welcome volunteers from all backgrounds and ages. For this role, however, we ask that you hold either a valid driving or motorbike licence.

 

 How much time do I need to commit?

This role is currently available during our peak periods of weekends and school holidays. We are ideally looking for a commitment of one day a month, 10:30am-4:30pm.

 

What’s in it for me?

  • Becoming part of a great team of volunteers and staff
  • Volunteering at a beautiful and unique venue
  • Meeting people and making new friends
  • Opportunity to make a real difference to our visitors’ experience
  • Volunteer tickets for certain events
  • 20% staff discount in gift shop and café
  • Uniform
  • Travel and food expenses will be reimbursed up to £10 per day, in line with our policy

 

How will I be trained?

You will get an induction to using the golf buggy and Museum radio on your first day, as well as a short tour of site and an introduction to the other Front of House team members on site. For volunteers in customer-facing roles, we also ask you to undertake eLearning modules on safeguarding, health and safety, and manual handling. Arrangements can be made for completion onsite for any volunteers without computer/ internet access.

 

How can I get involved?

Apply on our website at www.rafmuseum.org.uk/support-us/volunteering by clicking ‘apply now’. If you have any questions, you can email us on volunteering@rafmuseum.org.