JEWISH CARE

Chatty Café Facilitator – Stoke Newington

Role Summary: The role is to be part of the team to facilitate Jewish Care’s Chatty Café, Stoke Newington.

• Meet, with another volunteer, in a local coffee shop weekly
• Welcome people who wish to join the group and encourage conversation.
• To work together with other Chatty Café volunteers to build friendships and a stronger community
• Have a warm and friendly personality
• Keep in regular touch with the Supportive Communities Officer

Time Commitment:  Tuesdays 11am-12.30pm

Location: Costa Café in Stoke Newington

How this role makes a difference:
Volunteering for Chatty Café is a great way to make a huge impact by enabling members of the community to socialise and make friendships. 

What you’ll be doing in this role:

• The “Chatty Café” will be a regular time for people to meet up for a chat and a coffee.     
• Each week, two volunteers will be at the café where it will take place, at a regular day and time ready to welcome anyone who may wish to join them, introduce everyone and encourage conversation.
• Taking participants contact details and keeping a register of attendance which would be passed on to the Supportive Communities Team.
• Telephoning the participants 1-2 days before each Chatty Café session to invite/remind them – this is also a very good way of keeping in touch.
• Keeping in regular contact with the Supportive Communities Team, updating them on any concerns.
• Keeping in touch with the “Rota Volunteer” letting her know your availability.

Skills & experience you required:

• Basic computer skills.
• Confidently engage with a diverse range of people and enjoy helping others.
• Friendly with good conversational and listening skills with a clear speaking voice.
• The ability to work in a team and also stay within the role’s boundaries – recognising what should and shouldn’t be done and when to seek advice or report concerns.
• Reliability, consistency and dependability

Induction, Learning & Development:
Training is available so volunteers can carry out their roles to the highest professional standards, develop new skills, build confidence, make new friends and take on new and increasingly responsible tasks. 

Jewish Care will provide the following training, essential for this role:

• Provide you with access to a Volunteer Handbook and all Policies and Procedures.
• Provide Induction Training:  Getting to know Jewish Care, Communication & Disability Awareness, Boundaries & Confidentiality, Safeguarding, Health & Safety, GDPR.

• Provide on the job induction.

Benefits of Volunteering with Jewish Care:

Without our volunteers, we simply couldn’t function.  We absolutely depend on you.  Whatever your age, disability, whether you are working, unemployed or retired, there are opportunities to help at Jewish Care.

As well as helping others you’ll get the chance to develop skills, build confidence and make new friends.

• Enhance the lives of older people, making a real difference to the Jewish Community we support.
• Be part of a great team and make new friends.
• Build your confidence and develop transferable skills.
• Access to a comprehensive training programme designed for the social care environment.
• Gain valuable experience and enhance your CV

Why get involved with Jewish Care?
The work of Jewish Care and the services we provide to our community are vital.  We touch the lives of 10,000 people each week, with everything we do being underpinned by our Jewish values and ethics.  We provide services to:

• Older people
• People with Mental Health needs
• Holocaust Survivors
• People who are living with Dementia
• People with physical and sensory disabilities
• People who care for others

We can only do this thanks to our amazing professional staff of 1,400 and the 3,000 dedicated volunteers who help make our work possible.

Next Steps to becoming a volunteer at Jewish Care:

Step 1:
Please complete an expression of interest form for this role, which will automatically create a profile on our volunteer management system.  After you have applied, we will be in touch to discuss this role in more detail.

If you would prefer to speak with someone from the Volunteers Team to find out more, please do not hesitate to contact us:  020 8922 2405.

Step 2:
Following a successful conversation, with a member of the Volunteers Team or Hiring Manager you will be invited for an interview (and asked to bring identification with you).

Step 3:
Following a successful interview, you will be offered the volunteering role and asked to add further information into your volunteer profile, providing two references and completing a DBS (previously CRB) application form online.  Additional paperwork may need to be completed for some roles e.g. volunteer driver.

This is a voluntary position that supports the work or our services and is not replacing the work of a paid member of staff.  This role does not form any part of any contract of employment.

Step 4: 
You will be invited to attend mandatory Volunteer Induction Training. Training is to enable volunteers to carry out roles to the highest professional standards, develop skills, build confidence and meet other new volunteers

Step 5:  Mazel-tov/Congratulations!
Once we have received and recorded a suitable DBS, satisfactory references and training has been completed, you are officially part of the Jewish Care Volunteer network!

If you have any questions at all about volunteering with Jewish Care,  please contact volunteers@jcare.org or telephone 020 8922 2405.